Terrabella - Nuwara Eliya

Hotels
8.6 (218 reviews)
65/65H, Lady Horton Road, Bonavista , Nuwara Eliya , lk
terrabella.nuwaraeliya@gmail.com

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Restaurant
Room service
Family rooms
BBQ facilities
Car hire
Shuttle service (additional charge)
Public transport tickets
CCTV outside property
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Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Delicious food
Cons:
Limited room heaters
Mixed reviews on value for money
Room temperature issues

Categories

Cleanliness
8.2
Guests appreciated the cleanliness of the hotel rooms, highlighting it as a positive aspect.
Service
8.7
The hotel staff's service was highly praised for being friendly and accommodating, with a few minor complaints about slow dinner service.
Location
7.9
The hotel's location near key landmarks and town centers was generally convenient for guests, although some mentioned unpredictable weather conditions.
Room Quality
7.7
Guests found the rooms spacious and comfortable, but noted occasional cold temperatures and lack of room heaters.
Amenities
7.95
The hotel amenities were satisfactory, with some guests praising the breakfast and dinner options but suggesting improvements in providing room heaters.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the prices were justified for the services while others found them slightly high.
Food and Beverage
8
Guests generally enjoyed the food and beverage options offered, with specific mentions of delicious meals and breakfast choices but some desired more variety.
Overall Experience
8.1
Most guests had a positive overall experience, praising the hotel's atmosphere and staff, with a few mentioning room temperature discomfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-04 21:30

Property Description

Mountain View Rooms

Enjoy stunning mountain views from select rooms at Terrabella - Nuwara Eliya. Wake up to the beauty of nature right outside your window.

Convenient Amenities

Experience convenience with room service and a 24-hour front desk available to cater to all your needs during your stay.

Prime Location

Situated just a stone's throw away from Gregory Lake and Hakgala Botanical Garden, Terrabella - Nuwara Eliya offers the perfect base to explore the scenic surroundings.

Book your stay at Terrabella - Nuwara Eliya now to indulge in comfort and luxury amidst the picturesque landscapes of Nuwara Eliya.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 218 reviews
Cleanliness: 8.2
Service: 8.7
Location: 7.9
Room Quality: 7.7
Amenities: 7.95
Value for Money: 6.9
Food and Beverage: 8
Overall Experience: 8.1
C
chie
10
Pros:

Amazing service, great foods, and rooms, all furtuniture are just beautiful.
Though it's far from a central city area, you don't have to look for a resturant. They have great selection of menu.

This area is very chilly, thus hot shower saved me:)
Want to visit here again with more relaxed schedule...

2025-09-04 • via Nuitee
K
Kenny • family
10
Pros:

People there were very accommodating and the breakfast was amazing

2025-08-16 • via Nuitee
M
Martyna • family
10
Pros:

We have been in Sri Lanka for over a week now and this hotel has been the best one we’ve stayed at. It is a bit of a walk from the city but can always get a very cheap tuk tuk. Extremely clean and very good breakfast. 10/10

2024-09-20 • via Nuitee