The Runmere Hotel, Liverpool South Runcorn, Part of the AG Collection

Hotels
6.7 (1691 reviews)
Low Lands Road , Runcorn , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly, helpful and efficient staff
Excellent location (close to station/airport)
Generally clean and tidy rooms
Breakfast often described as fantastic/fab
Good value for money / overall value
Plenty of parking
Cons:
Rooms are dated and in need of refurbishment
Problems with beds (very hard springs) and inconsistent mattresses
Plumbing/toilet flushing issues and bathroom maintenance (grout falling off)
Noise from neighbors/thin walls
Limited amenities: no air conditioning, few sockets, occasional empty dispensers
Inconsistent breakfast items (bad bacon, ran out of eggs)

Categories

Cleanliness
7.2
Multiple reviews describe rooms as clean, tidy or spotlessly clean, though a few mention bathroom grout issues and occasional bad smells.
Service
8
Staff are repeatedly described as very friendly, helpful and efficient; service is one of the stronger aspects mentioned across reviews.
Location
7.8
Location is frequently praised (close to station / airport, convenient), considered a major positive factor by many guests.
Room Quality
5
Rooms are often described as dated and in need of updating, with reports of hard/poor beds, plumbing/toilet problems, broken heaters/hairdryers and limited ventilation.
Amenities
6
Basic amenities are present (breakfast included, parking), but complaints include lack of AC, limited sockets, occasional empty dispensers and small maintenance issues.
Value for Money
7
Several guests explicitly state the hotel is good or great value for the price, despite some dated rooms and minor problems.
Food and Beverage
6.8
Breakfast is often praised as fantastic or fab by many guests, though some noted poor bacon quality and shortages (ran out of eggs).
Overall Experience
5.8
Overall impressions are mixed: friendly staff, good location and decent breakfast counterbalance dated rooms, occasional maintenance problems and noise; overall stay is acceptable but not outstanding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:32

Property Description

Convenient Location
Located in the heart of Runcorn town centre, just steps away from Runcorn Railway Station and a short drive from the M56 motorway, the Campanile Hotel Runcorn offers easy access to transportation and major roadways.

Dining Experience
Indulge in a culinary journey at the on-site French-style bistro restaurant, offering a delightful fusion of traditional French and British cuisine. Start your day with a Continental breakfast buffet and unwind in the evening at the hotel's bar or terrace.

Meeting Facilities and Nearby Attractions
Benefit from amenities such as luggage storage and a meeting room for up to 20 delegates. Explore attractions like The Brindley theatre and Norton Priory Museum, both just a short distance away, making your stay both productive and enjoyable.

Book your stay at the Campanile Hotel Runcorn for a seamless blend of comfort, convenience, and culinary delights.

Important information:

Late Arrivals: Guests must arrive at the hotel prior to 23:00. Your room cannot be guaranteed after 23:00. If you can’t change your time of arrival, please contact the hotel prior to 23:00 local time.

The hotel requires a copy of the credit card at check in to guarantee the reservation.

A cooked, full English breakfast is available for a surcharge of GBP 9.25.

Please note that construction work is on going from 8AM to 5PM Mondays to Fridays and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 1691 reviews
Cleanliness: 7.2
Service: 8
Location: 7.8
Room Quality: 5
Amenities: 6
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 5.8
A
Albrecht • couple • de
8
2026-09-19 • via Nuitee
M
Mark J Salt • solo_traveller • gb
7
Good location but needs work.
Pros:

Location next to rail station, easy walk to town along the canal. Staff were welcoming and polite. Free coffee was very welcome.

Cons:

Definitely showing its age and in need of refurbishment, rooms quite small and furniture is dated and in need of replacement, tiles in bathroom need a good scrub. Walls are very thin. Be warned it is on the flight path for the airport so can be noisy with low flying air traffic. Multi level Motel style building won't suit everyone as stairs are quite steep (no lift) with unusually high handrails, outdoor corridor matting was quite slippery in places as it had rained, although to be fair there are warning notices. Disappointing that despite menus being everywhere there was only pizza available which meant we had to eat elsewhere (there was a discount voucher in the room which made it look an attractive offer but wasn't to be). I would consider staying again if coming by train due to the location but would have to be at a very good price, it was just about value for money if you don't mind a slightly lower standard of room.

2026-09-17 • via Nuitee
D
David • solo_traveller • gb
7
Ideal for a short stay and location for my trip to Chester.
Pros:

The room was clean, comfortable and ideal for my stay. The staff were very helpful and very friendly. Breakfast was very nice and just what I needed in the morning.

Cons:

Hotel just needs a bit of a freshen up with some decorating, otherwise it was fine.

2026-09-16 • via Nuitee
P
Pempho • solo_traveller • gb
6
2026-09-16 • via Nuitee
J
Josh • couple • gb
8
Great stay
Pros:

Convenient to get to Liverpool right next to the train station.

Cons:

Nothing

2026-09-15 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

Good location handy for Runcorn town, railway station and local road network. Typical motel style if ex-Campanile group. Staff very helpful and room clean and comfortable.

2026-09-15 • via Nuitee
K
Kashif • couple • gb
6
Was very nice regardless just felt like it it needed a bit more room
Pros:

I like the fact that there was a balcony outside my room. I liked that it felt like your own space

Cons:

The smell of my room and the heater not working

2026-09-14 • via Nuitee
R
robert • solo_traveller • gb
7
Pros:

Staff friendly, good value for money

Cons:

Could have been a little cleaner

2026-09-13 • via Nuitee
A
Ashley • solo_traveller • gb
4
Pros:

The value for money

Cons:

The attitude from a staff member when asking a question them.when asking for the invoice sent to my email he couldn't do it

2026-09-13 • via Nuitee
K
Katarzyna • couple • gb
8
2026-09-11 • via Nuitee
D
David • family_with_children • gb
10
2026-09-10 • via Nuitee
S
sam90 • solo_traveller • gb
10
2026-09-09 • via Nuitee
M
Michelle • solo_traveller • gb
5
With refurbishment and maybe make the staircase safer it would definitely be a place I’d go back to.
Pros:

Good location next to Runcorn train station. Very clean staff lovely

Cons:

There was no lift only stone outside spiral staircase which made it hard carrying luggage up to my room. Bed was 2 single ones clipped together and the mattress was too soft. Rooms Needs refurbishing desperately.

2026-09-08 • via Nuitee
F
Faye • solo_traveller • gb
10
Pros:

Fab location for train station. Food piping hot.

Cons:

Decor a little tired but fab for a base to explore Liverpool. Amazing value for money

2026-09-08 • via Nuitee
W
Ward • solo_traveller • gb
5
2026-09-06 • via Nuitee
J
Jason • solo_traveller • gb
5
Runcorn Runmere
Pros:

Location to Runcorn Station & The Brindley Theatre

Cons:

Nets Fell Down
No Lifts & Outdoor Stairs
In the Flight path to Liverpool Airport

2026-09-06 • via Nuitee
W
Whitney • solo_traveller • gb
10
Pros:

Bed was very comfy!

Cons:

That I paid £250 for one night and everyone else seemed to have paid £70 ?

2026-09-03 • via Nuitee
H
Heather • couple • gb
10
Excellent value for money, would recommend.
Pros:

Fab location, staff are really friendly and helpful, room was clean and comfortable. Superb value for money.

Cons:

Can’t think of anything!

2026-09-01 • via Nuitee
K
Katharine • solo_traveller • gb
7
Perfect stay for Creamfields
Pros:

Staff were really helpful both before and during my stay. They provided guidance before the stay on travel to and from Creamfields and showed me how to get a taxi. When I came back from Creamfields, there was food being served in the bar area until 4am which was perfect. Everyone was really friendly

Cons:

Clearly paid a premium given it was Creamfields weekend but it is a great location and the hotel was geared up for the event.

2026-09-01 • via Nuitee
M
me • solo_traveller • gb
10
2026-09-01 • via Nuitee