Sandman Signature Dallas Las Colinas Hotel & Suites

Hotels
Sandman Hotel Group
1311 Meridian Drive , Irving , us

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Safety deposit box
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Consistently noted as very clean and modern
Friendly, helpful staff (specific praise for staff members)
Convenient location close to DFW and local amenities
Good pool / heated pool, Jacuzzi and gym
On-site restaurant and coffee options
Free parking and new facilities
Cons:
No breakfast provided / limited breakfast options
Serious room issues reported (no water in room, unresolved deposit)
Outlet not working in bathroom; bed-size misrepresentation; small rooms
Pool hours limited and occasional pool maintenance closures
Occasional extra charges (early check-in) and expensive/limited coffee

Categories

Cleanliness
1
Multiple reviewers explicitly praise cleanliness — 'very clean', 'smells clean', 'super clean' and 'everything is new and clean'.
Service
1
Service repeatedly called out as excellent or helpful (staff handled cancellations, were super helpful and kind; specific staff members praised).
Location
1
Several comments highlight a very convenient location (close to DFW, 'everything was a few minutes drive', good surrounding amenities).
Room Quality
1
Mixed to negative notes on room issues: broken outlet, misrepresented bed size (king listed but queen provided), reports of no water in room and an unresolved deposit — significant negative experiences.
Amenities
1
Amenities (heated pool, Jacuzzi, gym, sauna, restaurant, coffee shop) are frequently praised, though some mention limited pool hours and partial pool closure for maintenance.
Value for Money
1
Some guests call it a good deal for the price, but complaints about unexpected early-check-in charges and unresolved deposit issues reduce perceived value.
Food and Beverage
1
Repeated comments about no breakfast being provided and limited breakfast options weigh negatively, despite a few positive notes about the restaurant and helpful cafe staff finding vegan options.
Overall Experience
1
Overall stays are often described positively (recommended, exceptional stays, loved the hotel), but operational problems (room issues, breakfast absence, deposit/drink/fee problems) bring aggregate experience to neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 16:55

Property Description

Experience the perfect blend of comfort and convenience at Sandman Signature Dallas Las Colinas Hotel & Suites.

Luxurious Accommodations
Indulge in our well-appointed rooms featuring air conditioning, flat-screen TVs, and private bathrooms stocked with premium toiletries. Choose from a variety of layouts, including spacious options with seating areas to enhance your stay.

Unmatched Amenities
Stay active and energized with our state-of-the-art fitness center, or unwind in the inviting indoor pool and hot tub. Our on-site restaurant and bar offer delectable dining options to satisfy your cravings without stepping out.

Prime Location
Nestled in Irving, enjoy easy access to attractions like Zero Gravity Amusement Park, Dallas World Trade Center, and American Airlines Center. With Dallas-Fort Worth International Airport just 1.9 miles away, your travel couldn't be easier.

Book your stay at Sandman Signature Dallas Las Colinas Hotel & Suites today for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Madison couple us
10
2026-05-30 via Nuitee
E
Estefania couple us
9
Great stay
Pros:

Super nice area ,clean, and daytime employees made it very welcoming and made me want to come back

Cons:

Night time employee was extremely rude and looked like he hated his job

2026-05-27 via Nuitee
L
Lee Ann couple us
8
2026-05-26 via Nuitee
K
keltsy family_with_children us
10
2026-05-26 via Nuitee
G
Granado couple us
9
2026-05-26 via Nuitee
T
Tania couple us
5
2026-05-25 via Nuitee
L
Leonard couple us
10
Absolutely love this place!!
Pros:

Everything

Cons:

Nothing

2026-05-25 via Nuitee
S
Samuel couple us
10
2026-05-25 via Nuitee
J
Joseph solo_traveller us
9
2026-05-24 via Nuitee
S
Sharon solo_traveller us
10
Very nice hotel. The staff was nice and friendly. The room was cute and comfy
Pros:

Very clean and comfy

Cons:

N/A

2026-05-24 via Nuitee
A
Angela solo_traveller us
10
Pros:

We had great customer service from Martin. He was a great help had refrigerator issue. He had request completed in time manner

2026-05-23 via Nuitee
L
Lisa couple us
10
Would stay here again
Pros:

New modern fresh

2026-05-22 via Nuitee
A
Antonio solo_traveller es
8
2026-05-20 via Nuitee
T
Tina couple us
10
Amazing stay with excellent service, clean rooms, and a very welcoming atmosphere!
Pros:

The staff (Madison)was incredibly friendly and welcoming from check-in to check-out. The room was spotless, comfortable, and very relaxing. I also loved the atmosphere and how convenient the location was. Everything exceeded my expectations, and I would definitely stay here again. Highly recommend to anyone looking for a great hotel experience!

2026-05-17 via Nuitee
L
Lori couple us
10
2026-05-17 via Nuitee
A
Adi family_with_children us
10
2026-05-14 via Nuitee
C
Catalina couple us
9
Cons:

Noisy air conditioning

2026-05-11 via Nuitee
T
Todd solo_traveller us
9
2026-05-11 via Nuitee
S
SicilySteve solo_traveller us
10
2026-05-08 via Nuitee
T
Toni couple us
10
Great value for what we needed and expected.
Pros:

We didn’t eat their breakfast but it was a limited menu.

2026-05-06 via Nuitee