Swing and Pillows - Malacca Mahkota Parade

Hotels
40, Jalan Pm 6 , Melaka , MY

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking throughout

Review Highlights

Pros:
Strategic location near attractions/Jonker Street
Friendly and helpful staff (Fitri mentioned)
Clean and comfortable beds/linens (many reports)
Good value/affordable pricing
Convenient walking distance to shops and sights
Cons:
Inconsistent cleanliness: dirty toilets, stained bedding, ants
No lift — stairs to upper floors (accessibility issue)
Amenity issues: no toiletries in some rooms, slow water heater, aircon remote/placement problems
Check-in delays and occasional poor problem-handling attitude
Parking issues (paid public carpark, bird droppings reported)

Categories

Cleanliness
1
Mixed reports: several guests praised clean rooms, but multiple reviews reported dirty toilets, stained bedding, visible dust, and even ants — cleanliness is inconsistent across stays.
Service
1
Generally positive: staff described as friendly and helpful (Fitri singled out), with good on-top service in many reviews; a few complaints about poor problem-handling attitude and slow assistance.
Location
1
Consistently praised as very strategic and convenient — near Jonker Street, attractions, shops and walking distance to malls and sights.
Room Quality
1
Rooms are basic but comfortable: comfortable beds and white linens noted; simple/small rooms and some accessibility issues (no lift) reduce the overall room quality slightly.
Amenities
1
Several amenity issues reported: no shampoo/shower gel in some rooms, slow water heater, air-conditioning remote or placement problems, no lift to upper floors, and paid public parking concerns.
Value for Money
1
Many guests mentioned the hotel is cheap and very worth it (good deals, RM50 example), though a few found costs or extras (parking) less favorable — overall perceived as good value.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall stay commonly described as 'okay' to satisfying with repeat bookings by some guests; however, issues like check-in delays, door/maintenance problems and inconsistent cleanliness tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:13

Property Description

Discover an ideal retreat at Swing and Pillows - Malacca Mahkota Parade, where comfort meets convenience in the heart of Malacca.

Prime Location
Just a 3-minute stroll from Menara Taming Sari, you'll find yourself surrounded by vibrant attractions, including the fascinating Cheng Hoon Teng Temple and the bustling Dataran Pahlawan Malacca Megamall.

Comfort at its Best
Enjoy a restful night in our well-appointed rooms, each featuring modern air conditioning and a flat-screen TV, ensuring a relaxing ambiance for all guests.

Explore the Culture
Immerse yourself in the rich heritage of Malacca with iconic landmarks like St. John's Fort and the captivating Melaka Straits Mosque, all within easy reach.

Book your stay now and experience the charm of Malacca at Swing and Pillows!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Q
qml • couple • my
10
Mudah semuanya
Pros:

Mudah & selesa.. Terima kasih Fitri & Usman yg bertugas.. Jumpa lagi..

2026-11-01 • via Nuitee
S
Siti • couple • my
10
2026-11-01 • via Nuitee
H
Hamza • solo_traveller • fr
7
Plutôt bien
Pros:

Bon emplacement

Cons:

Pas de personnel présent à la réception

2026-10-31 • via Nuitee
S
Siti Khadijah binti Hasan • couple • my
5
2026-10-31 • via Nuitee
M
Micheal • extended_group • my
3
Pros:

The room

Cons:

Washroom basin no water

2026-10-29 • via Nuitee
Q
qml • couple • my
10
Easy
Pros:

Best selesa

Cons:

No lift

2026-10-23 • via Nuitee
M
Mohd • extended_group • my
6
2026-10-09 • via Nuitee
A
amin • solo_traveller • my
4
Pros:

Tandas bersih katil besar

Cons:

Bilik tidak seperti yg berada dalam gambar yg disediakan

2026-10-08 • via Nuitee
A
Amira • extended_group • my
3
Cons:

Tak bersih, bilik air kotor & berbau.. katil pun dah tak okay.. karpet bilik tu dah berdebu & hitam mungkin org lain pakai semua fully pakai kasut.. kalau ada baby tak sesuai sbb baby main merangkak kotor

2026-10-07 • via Nuitee
F
farrah • couple • my
10
Akn repeat lagi
Pros:

Dh repeat banyak kali, terbaik.. senang dan memudahkan urusan

Cons:

Aircond ada yg x sejuk, hrp boleh servis n perbaiki lgi .. so far okay overall

2026-10-07 • via Nuitee
N
nasrul • extended_group • my
8
2026-09-18 • via Nuitee
S
shikin • family_with_children • my
7
2026-09-15 • via Nuitee
S
SUE • solo_traveller • my
7
2026-09-13 • via Nuitee
N
Naomie • couple • fr
1
2026-09-12 • via Nuitee
N
Nur • solo_traveller • my
10
2026-09-10 • via Nuitee
S
Syuhaida • couple • my
10
2026-09-09 • via Nuitee
N
Norman • family_with_children • my
7
2026-09-07 • via Nuitee
E
ezam • solo_traveller • my
6
Pros:

Parking hati2 banyak tahi burung

Cons:

Takde lift

2026-09-05 • via Nuitee
M
Mohd Asdi • family_with_children • my
5
Pros:

Dekat dengan menara taming sari,dan bandar hilir,mlm2 senang bejalan

Cons:

Shower air panas tak berfungsi

2026-09-03 • via Nuitee
A
Abd • solo_traveller • sg
4
2026-09-02 • via Nuitee