EM HOME Sukhumvit Bangkok - near Terminal 21, EM District Malls, BTS and MRT Lines

Hotels
31/1 Sukhumvit Soi 27 (BTS Phromphong & BTS Asok) , Bangkok , TH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent central location near BTS/MRT/Asok/Terminal 21
Friendly, helpful staff (Nana and gatekeeper frequently praised)
Spacious rooms and generally quiet/pleasant ambience
Cons:
No pool and some reports of no breakfast provided
Inconsistent housekeeping; reports of sewage smell and mosquito problems
Slow or unresponsive online customer service for some requests
Limited in-room amenities (no complimentary toothbrush/toothpaste, small fridge)

Categories

Cleanliness
1
Mixed comments: several guests praised clean rooms, but notable reports of poor housekeeping (missed cleanings, hairs left), sewage smell in one bathroom and mosquito/pest issues lowered overall cleanliness perception.
Service
1
Predominantly positive: multiple mentions of very helpful, polite staff (Nana repeatedly praised) and attentive gatekeeper; one complaint about slow/unresponsive online customer service for documentation.
Location
1
Consistently highlighted as a major strength — centrally located, close to BTS/MRT/Asok/Terminal 21 and quiet despite proximity to main road.
Room Quality
1
Mixed: rooms described as spacious and comfortable by many, but frequent issues reported (poor decoration/paint, bad bedding, privacy problems in some layouts, small fridge, balcony doors/windows not sealed, mosquito problems).
Amenities
1
Laundry, kitchen and internet praised, but repeated negatives: no pool, no breakfast in some reports, limited in-room amenities (e.g., no toothbrush/toothpaste), small fridge.
Value for Money
1
Divergent views: several guests noted good value and price-quality, while others felt rooms (including 'deluxe') did not justify the price due to hygiene and quality issues.
Food and Beverage
1
Mentioned negatively in a few reviews (no breakfast offered); no strong positives about on-site F&B services.
Overall Experience
1
Overall stays are often described as very good due to location and staff; many guests said they'd return despite some cleanliness/room-quality drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 23:51

Property Description

Experience the vibrant energy of Bangkok at EM HOME Sukhumvit, where comfort meets convenience.

Prime Location
Nestled just a short stroll from Emporium Shopping Mall and Terminal 21, you’re perfectly positioned to explore the best of the city’s shopping and dining experiences.

Family-Friendly Comfort
Our spacious family rooms and cozy seating areas ensure that every guest feels at home. Enjoy thoughtfully designed spaces, complete with amenities such as a fridge and air conditioning for a delightful stay.

Relaxation & Accessibility
Unwind on our charming terrace or take advantage of easy access to BTS and MRT lines, making your travels around the city seamless and enjoyable.

Book your unforgettable escape to EM HOME Sukhumvit Bangkok today!

Important information:

Luggage storage is available during early check-in or late check-out.





This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Adrian Fernandez solo_traveller es
10
2026-09-19 via Nuitee
E
Emmanuel solo_traveller il
10
2026-09-19 via Nuitee
D
Duaa family_with_children iq
10
2026-09-19 via Nuitee
S
Sardone solo_traveller it
10
2026-09-17 via Nuitee
J
Jean Claude solo_traveller sm
7
Pros:

Ottima la posizione a fianco allo Sky train e metro, vicino a molti servizi. Staff molto disponibile a tutte le ore e molto carino.

2026-09-14 via Nuitee
P
Paula extended_group es
10
Agradable, cómodo, bien ubicado y personal super amable
Pros:

La ubicación es muy buena. El trato por parte de Nana y Momo fué excelente, super amables y estaban para ayudarte en lo que sea que necesitavas.

2026-09-08 via Nuitee
D
Dipan solo_traveller gb
10
2026-09-07 via Nuitee
M
Marcel family_with_children de
10
2026-09-07 via Nuitee
A
Adrian solo_traveller es
10
Pros:

El apartamento, la limpieza y amabilidad de sus propietarios

2026-09-06 via Nuitee
H
HARU extended_group jp
10
最高
Pros:

綺麗でオーナーも笑顔たくさんでとても良かったです

Cons:

特になし

2026-09-05 via Nuitee
A
Alexandre solo_traveller fr
8
2026-09-05 via Nuitee
E
Eric family_with_children fr
10
Super endroit
Pros:

Super l’accueil très chaleureux et souriant des demoiselles
Tres serviable et à l’écoute.
Très propre et calme
Tout confort
List très confortable
Équipements très récents
À moins de 10 min à pied de 7 Eleven et de l’arrêt des Bus.
À moins de 15 min à pied du BTS pour aller à l’aéroport par exemple (180 Bath pour 4)

Cons:

Tout était ok pour nous (famille de 4 )

2026-09-03 via Nuitee
譯鋐 solo_traveller tw
10
Pros:

離地鐵雖然要走一段距離,但反應在價格上,相當划算。

2026-09-02 via Nuitee
J
Jhen-Yong solo_traveller tw
10
2026-08-31 via Nuitee
T
Tanaaz extended_group bd
10
Pros:

It was very neat and clean and the staff and host were very friendly and nice

2026-08-31 via Nuitee
J
Jhen-Yong solo_traveller tw
10
2026-08-30 via Nuitee
A
AndreaBil72 solo_traveller it
9
Pros:

Posizione centralissima ma tranquilla

Cons:

-

2026-08-30 via Nuitee
S
SHUTING extended_group tw
8
2026-08-28 via Nuitee
W
WEIHAN solo_traveller tw
10
2026-08-25 via Nuitee
W
WEIHAN solo_traveller tw
10
Pros:

吹風機很好用

2026-08-25 via Nuitee