Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms / good cleanliness
Excellent location / central
Great gym and spa / strong amenities
Friendly and attentive staff (in many reviews)
Nice design and concept
Pool area praised
Cons:
Value for money / overpriced / deposit refund issues
Breakfast: limited selection and slow service
Rooms not fully soundproof / noise between rooms
Air conditioning problems (too hot in at least one room)
Inconsistent / slow staff response in some cases
Gym smaller/less than expected for some guests

Categories

Cleanliness
1
Multiple reviews explicitly praise cleanliness and clean rooms; several entries list 'نظافة' and 'الغرف نظيفة' as pros.
Service
1
Mixed mentions: several reviews praise friendly, attentive staff and individual staff (e.g., Nardeen), but others report slow response, rude/unhelpful staff and inconsistent communication about refunds.
Location
1
Location is repeatedly listed as a pro ('الموقع', 'central to most places', 'Excellent hotel location').
Room Quality
1
Rooms are described as clean, spacious and comfortable, but there are specific negatives (poor soundproofing, thin doors, AC too hot) noted in reviews.
Amenities
1
Gym, spa, pool and wellness offerings are frequently praised (great gym, amazing spa, pool area), though a few guests noted limitations (separate spa areas, one reviewer found the gym underwhelming).
Value for Money
1
Several guests explicitly complained about value and price ('سعر مبالغ فيه', 'Value of money') and problems with deposit refunds, indicating a clear negative sentiment on value.
Food and Beverage
1
Food sentiment is mixed: some praise breakfast and a la carte choices, but others report limited breakfast selection and significant delays in food service.
Overall Experience
1
Overall impressions vary widely: many guests loved the concept, facilities and staff, but recurring practical issues (value/refunds, breakfast problems, noise/AC) negatively impacted the overall stay for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-29 20:29

Property Description

Experience unparalleled luxury at SIRO One Za'abeel, where Dubai's grandeur meets exceptional hospitality.

Luxurious Accommodations
Relax in our elegantly designed air-conditioned rooms, complete with free WiFi, cable TV, and a private bathroom. Each room features a cozy desk and a safety deposit box for your peace of mind.

Gourmet Dining Options
Indulge your taste buds with our diverse culinary delights. Enjoy a sumptuous à la carte breakfast or savor exquisite American, French, and Italian dishes at our on-site restaurant, with vegetarian, vegan, and gluten-free options available.

Wellness and Recreation
Unwind in our outdoor swimming pool or rejuvenate your senses at our spa center. With a sauna and beautiful gardens, SIRO One Za'abeel is your oasis of relaxation in the heart of Dubai.

Book your unforgettable stay at SIRO One Za'abeel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
alshamsi • couple • ae
8
I really liked my stay
Pros:

Everything is good there every single thing

Cons:

But there is no cold AC and for me it’s little expensive but it deserves it

2026-05-30 • via Nuitee
A
Ameena • couple • ae
7
2026-05-30 • via Nuitee
M
mohammed • couple • ae
4
Never again
Pros:

Location

Cons:

My experience at this hotel was disappointing from the moment I arrived until the moment I left.

Upon arrival, the valet service was poorly organized and seemed unable to manage vehicle flow efficiently, resulting in unnecessary delays and confusion. The check-in process then took approximately 30 minutes, which is far longer than expected for a hotel of this standard. To make matters worse, my luggage ticket was misplaced, and it took over an hour for my bags to be delivered to my room.

Unfortunately, the same issue occurred during check-out. My luggage was misplaced once again, and I had to wait around an hour for it to be brought to my car.

What was even more disappointing is that the hotel heavily markets itself as a sports and wellness destination, yet the facilities do not reflect that image. The steam room and sauna appeared worn out and below the standard one would expect from a hotel of this reputation. The cold plunge pool was also concerning, as the water appeared cloudy with a noticeable whitish color, giving the impression that it had not been properly maintained or refreshed for some time.

Overall, the level of organization, service, and facility maintenance fell well below expectations. For a hotel that promotes itself so heavily around sports, wellness, and premium experiences, the reality did not match the image being presented.

2026-05-30 • via Nuitee
J
Jasim • couple • ae
10
2026-05-30 • via Nuitee
S
Saeed • couple • ae
10
2026-05-29 • via Nuitee
K
KHALED • solo_traveller • ae
9
Pros:

Modern clean facility

Cons:

Gym Smell at the reception

2026-05-28 • via Nuitee
J
Jeff • solo_traveller • mu
8
A rejuvenating and luxurious wellness escape with exceptional service.
Pros:

Amazing stay overall. The staff were welcoming and attentive, and the room was beautiful, clean and comfortable with a great atmosphere throughout the hotel. Special thanks to the front office team for making the stay so memorable.

Cons:

Very little to complain about, everything was great overall.

2026-05-28 • via Nuitee
M
Malik • couple • il
4
2026-05-25 • via Nuitee
A
Annalisa • solo_traveller • ae
7
Very nice hotel focus wellness and healthy lifestyles. Reception service must be improved
Pros:

I like the concept wellness oriented, gym and wellness facilities are ultimate generation. Rooms are minimal, clean, very comfortable and quiet. I can sleep amazingly

Cons:

Reception service is poor and communication unclear. Elevators are a mess

2026-05-25 • via Nuitee
A
Aisha • couple • ae
5
A beautiful property, but the service and room facilities did not fully meet my expectations.
Pros:

I really liked the room view and the overall layout of the room. The chair, table, and mirror were well placed and added a nice touch to the space. I also appreciated the dressing area, the wardrobe, and the design of the bathroom, which made the room feel comfortable and well organized.

Cons:

The pillows were too soft and did not provide enough support. Also, the hair dryer in the bathroom was not working, and there was no iron available in the room. I had to request one, but it was delivered late, which affected my plans. In addition, I was disappointed with the spa experience. I waited for a long time to book a massage, but I was told the appointments were fully booked. When I asked about availability for the next day, the staff member said she would check and get back to me, but she never returned. I also tried calling the next day, but no one answered. This was disappointing, especially as my husband and I wanted to book a massage for our first wedding anniversary.

2026-05-24 • via Nuitee
R
Rashed • couple • ae
1
Extremely disappointing and frustrating stay due to poor service, rude staff, misleading booking details, and an overall
Pros:

The suite itself was spacious, but unfortunately that was overshadowed by the poor overall experience.

Cons:

I am extremely disappointed with my stay. The service and staff attitude were unacceptable. When I made the booking, it clearly stated that the suite would have two beds, but upon arrival there was only one bed, which was misleading and very frustrating. One of the female staff members was extremely rude and unprofessional in the way she spoke and handled the situation. I specifically booked this suite because I wanted to have a massage in the room, but my booking/request was canceled, and I was forced to have the massage in the massage room instead, which completely defeated the purpose of booking this suite. Breakfast was delivered very late, which was another inconvenience. On top of that, the staff kept calling repeatedly in the morning to the point that it disturbed and ruined our sleep. Overall, the poor service, rude staff, and lack of professionalism made this stay extremely upsetting and far below expectations.

2026-05-23 • via Nuitee
S
Sultan • couple • ae
10
2026-05-22 • via Nuitee
L
Laila • family_with_children • ae
5
2026-05-21 • via Nuitee
O
Omar • couple • kw
10
2026-05-20 • via Nuitee
W
Wen • solo_traveller • sa
10
2026-05-20 • via Nuitee
A
Alia • couple • ae
10
2026-05-19 • via Nuitee
M
Mustafa Adnan • couple • tr
9
Güzel
Pros:

Her yönü ile çok güzel

Cons:

Spor salonunda kalimalar direk aşağı üflediği için spor yapan kişi halile terli oluyor bu nedenle eklem ve kas tutulmalarına neden oluyor ve bende döndükten sonra bile sürekli masaj yaptırmak zorunda kalfım kendime gelmek için,

Önceki konaklamalarımda sonsuzluk havuzuna giriş izni vardı fakat bu sefer sadece Only One zabeel de konaklayanlar dışında izin verilmiyor bence bu çok kötü

Son olarak Vale ekininde ciddi eksiklik var
Herseferde aracımın grlmesini minimum 15 dk beklemek zorunda kaldım

2026-05-19 • via Nuitee
M
Manal • solo_traveller • ae
10
Exceptional sport spot!
Pros:

Sport healthy vibes down small grocery and cafes bateel & home bakery one of my favorite coffee shops

Cons:

I took the suit that has gym & recovery room it was amazing !

2026-05-19 • via Nuitee
R
rashid • couple • ae
10
2026-05-18 • via Nuitee
A
ahmed • solo_traveller • ae
10
Pros:

الفندق فخم و جميل لي رجعه مره ثانيه ان شاء الله 😍

2026-05-18 • via Nuitee