Kingston Hotel 15 - Tower Regency, Ipoh

Hotels
Tower Regency Hotel & Apartments , Ipoh , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Non-smoking throughout
Private parking
Outdoor pool

Review Highlights

Pros:
Central / convenient location
Friendly, helpful staff (Prebha, Aisha, Sakib, Ranel, Aida)
Spacious rooms
Some guests reported clean rooms and good views
Breakfast choices were good
Good value/price for short stays
Cons:
Poor cleanliness: smelly/dirty toilets, stains, mold
Hot water and shower heater problems
Missing/refilled toiletries and soap
Room maintenance issues (broken tiles, stained furniture, non-functioning TV/AC)
Smoking smell and dusty carpets
Tight/inconvenient car park/parking ramp

Categories

Cleanliness
1
Multiple reviews report dirty toilets, strong smells, stains, mold and general poor cleaning (toilet bowl stains, brown silicone/grout, dusty carpet). Cleanliness is a clear negative in the reviews.
Service
1
Many guests praise staff by name (Prebha, Aisha, Sakib, Ranel, Aida) as friendly and helpful; several guests explicitly thank staff for assistance and arrangements, indicating strong service despite other issues.
Location
1
Repeated mentions of a convenient, central location and good views; guests note proximity to town centre and convenience for short stays.
Room Quality
1
Rooms noted as spacious but with mixed quality: stains on chairs/sofa, dropped tiles, squeaky doors, damp/water marks, occasional non-functioning TV/AC and poor toilet flush performance.
Amenities
1
Several issues with amenities: hot water problems, shower heater not working, limited toiletries (no soap at sink, only fixed bottle), tight car-park ramp and parking inconvenience.
Value for Money
1
Some guests explicitly state good value or that the price is good for location/one-night stays; overall perceived as acceptable value by multiple reviewers.
Food and Beverage
1
Breakfast is mentioned positively by some guests (good choices), though many reviews do not mention F&B or skipped breakfast.
Overall Experience
1
Mixed overall: several guests report great stays and willingness to return, while others found the room unacceptable and checked out immediately. Net sentiment is slightly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 20:40

Property Description

Experience unparalleled comfort and style at Kingston Hotel 15 - Tower Regency, Ipoh, where modern amenities blend seamlessly with warm hospitality.

Prime Location
Situated just an 8-minute stroll from Ipoh Parade, our hotel offers easy access to popular attractions including AEON Mall Kinta City and Lost World of Tambun, making it an ideal base for your adventures.

Comfortable Accommodations
Each of our elegantly furnished rooms features air conditioning, flat-screen TVs, and private bathrooms equipped with luxurious bidets and complimentary toiletries. Some rooms even boast private balconies for that extra touch of relaxation.

Outstanding Amenities
Enjoy breathtaking city views from our outdoor pool or take advantage of our 24-hour front desk and free WiFi, ensuring that all your needs are met during your stay.

Book your getaway now and discover the charm of Ipoh at Kingston Hotel 15 - Tower Regency!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Muhammad Firdaus • solo_traveller • my
10
Pros:

Room is ok & good...

Staff Anusha is very good..

2026-09-19 • via Nuitee
A
Amirul • couple • my
10
Pros:

Had a nice stay

2026-09-18 • via Nuitee
J
Julie • solo_traveller • fr
2
Pros:

La vue et le hall d'attente et c'est tout

Cons:

La saleté, l'odeur de renfermé, la pression inexistante dans la douche tout comme le papier toilettes qu'il faut réclamer...

2026-09-18 • via Nuitee
N
NORZAKMAR • solo_traveller • my
8
Pros:

Spacious room & affordable price.

Cons:

The food is little bit salty. The furniture is quite old & smelly bed sheet.

2026-09-17 • via Nuitee
A
amiliyaton • family_with_children • my
9
2026-09-16 • via Nuitee
S
selvaraja • solo_traveller • my
9
Pros:

All

Cons:

Bathroom facilities

2026-09-15 • via Nuitee
S
shamsul asraf • extended_group • my
9
2026-09-14 • via Nuitee
R
Ronnie • solo_traveller • my
10
Pros:

Fast check in.
And a quick check out .
Good service

TQ Anushia

2026-09-14 • via Nuitee
T
Thinagaran • solo_traveller • my
10
Pros:

Had a wonderful experience staying at this hotel. The overall atmosphere was very pleasant, comfortable, and welcoming. The hotel was well maintained and everything made our stay enjoyable and relaxing.

The customer service was also excellent. A special mention to Anushia, who was very friendly, helpful and attentive throughout our stay. She made us feel welcomed and was always ready to assist whenever we needed anything. Her warm and professional service definitely made our experience even better.

Overall, we really enjoyed our stay and would happily recommend this hotel to others.

2026-09-14 • via Nuitee
D
Dayana • couple • my
10
it was a very good experience of service by Anushia Vani
Pros:

comfortable

2026-09-12 • via Nuitee
A
AISYAH LIEW • couple • my
8
2026-09-11 • via Nuitee
J
Jonathan Yen Jie • couple • my
6
2026-09-11 • via Nuitee
N
NIK FAIQ LUTFI • couple • my
10
Anushia Vani helps me through out the stay in.
Pros:

its a strategic hotel to stay in located in the middle of the town. easy access to all places.

2026-09-11 • via Nuitee
N
NIK FAIQ LUTFI • couple • my
10
Anushia Vani really helps me through the stay in.
Pros:

lcated in the middle of the town and easy access to all places.

2026-09-11 • via Nuitee
A
Aaron • couple • my
5
Pros:

Clean environment

Cons:

Only 1 staff was working and there was a long queue

2026-09-11 • via Nuitee
M
Muhammad • couple • my
10
Pros:

the staff anusha is really helpful ! thankyou

2026-09-09 • via Nuitee
Y
Yusof • couple • my
3
2026-09-08 • via Nuitee
G
Gajapati • couple • my
8
Anusha - great staff but amenities and cleanliness can improve
Pros:

Nice place , nice room but room have some smell and towel have smell too

2026-09-07 • via Nuitee
S
SITI • couple • my
10
Good room..enjoyed…staff every friendly Anushia
Pros:

Good

2026-09-07 • via Nuitee
A
aznie afidza • couple • my
10
The best room ataycation here and the staff very nice ..miss Anusha…
Pros:

Love the place and accomodation

2026-09-07 • via Nuitee