Hallmark Inn & Suites Newly Renovated Rooms San Antonio Northeast

Hotels
6370 Interstate 35 3 , San Antonio , US

listing image 1
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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Very clean, freshly remodeled rooms
Friendly, helpful and accommodating staff
New fixtures and rooms matching photos
Affordable / good value
Comfortable and quiet for sleeping
Smooth check-in / good communication
Cons:
Ongoing road/highway construction and forced U-turns
Exterior appearance of hotel
Occasional train noise (around 3am)
Location/safety concerns mentioned by some guests
Renovations still in progress

Categories

Cleanliness
1
Consistently praised across reviews: rooms, bathrooms, linens and towels described as very clean and freshly remodeled.
Service
1
Staff repeatedly described as friendly, helpful and accommodating (owner Sonia mentioned); smooth check-in and responsive assistance.
Location
1
Mixed remarks: some call it convenient/close to everything, but multiple reviewers note road/highway construction, forced U-turns, exterior appearance issues, occasional train noise and neighborhood safety concerns.
Room Quality
1
Renovations and new fixtures repeatedly noted; rooms match website photos and many reviewers reported freshly remodeled rooms (some mention dated furniture).
Amenities
1
Basic amenities mentioned (smart TV, fresh linens/towels, general facilities); no extensive amenities list but what is present is positively noted.
Value for Money
1
Described as affordable and reliable by several reviewers; deposit returned on time and overall good value for price.
Food and Beverage
1
No mentions of food or beverage services in the reviews; assigned target overall rating.
Overall Experience
1
Most guests reported a great, restful stay and would return; positives tempered by construction/noise/location concerns for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 22:51

Property Description

Experience the perfect blend of comfort and convenience at Hallmark Inn & Suites, where newly renovated rooms await you in the heart of North San Antonio.

Prime Location
Nestled conveniently in San Antonio, our hotel is just minutes away from iconic attractions such as The Alamo, Alamodome, and the vibrant Frost Bank Center, ensuring you’ll never miss a moment of excitement.

Modern Amenities
Stay connected with complimentary high-speed WiFi throughout the property, making it easy to plan your adventures or catch up on work from the comfort of your room.

Outstanding Service
Our friendly staff is available 24/7, fluent in both English and Spanish, guaranteeing that all your needs will be met with a warm smile.

Book your stay today and immerse yourself in the heart of San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Holliday • couple • us
10
AWSOME
Pros:

Friendly staff and nice clean stay

Cons:

The entrance is a little wonky coming from the highway

2026-10-17 • via Nuitee
M
Marisela • couple • us
10
The stay was nice and the staff was friendly. I loved the room and how clean it was
Pros:

It was clean

Cons:

Hotel was nice but their is a lot of current construction near by

2026-10-15 • via Nuitee
V
Valeria • solo_traveller • us
10
Price good
Pros:

The place was good

Cons:

Price

2026-10-14 • via Nuitee
B
Brianna • family_with_children • us
1
Old Marine Corps barracks are nicer than this place
Cons:

The pictures and the rooms are nothing alike. This is like a worse version of a motel 6 with uncomfortable staff, damaged and filthy rooms, super sketchy, and dangerous. The floor was sinking in and I ended up dislocating my knee because of it. The bed had stains around the mattress seems that indicate bed bugs. I tried to get a refund since I never actually stayed because it was NOT what was advertised and was NOT safe for my 3 month old daughter and I to stay in and I got talked down to and ignored by the booking customer service representative while the other would only talk to my husband about MY booking, not me. This experience was so bad that I don’t trust booking with this company again. I had to find another hotel to stay in last minute. My old barracks that got condemned and torn down were nicer than this place. I had to body slam the door to open it and when the door was closed you could see the outside from the bottom corner.

2026-10-13 • via Nuitee
R
Rojas • couple • us
10
2026-10-12 • via Nuitee
B
Bennett • solo_traveller • us
10
2026-10-10 • via Nuitee
K
Kelley • solo_traveller • us
1
Pros:

Nothing

2026-10-08 • via Nuitee
G
Genaro • extended_group • mx
1
En general todo bien solo es muy molesto que no me devolvieron mi depósito, ya he marcado varias veces y no lo hacen
Pros:

Las instalaciones

Cons:

Que no me han devuelto mi depósito

2026-10-08 • via Nuitee
C
Consuelo • solo_traveller • us
10
Pros:

Las camas muy comodas

Cons:

Que tenía que levantar la llave en el hotel que sigue y la calle es de un solo sentído.

2026-10-07 • via Nuitee
B
Brandon • solo_traveller • us
10
Pros:

Rooms were really nice, and the staff was excellent.

2026-09-18 • via Nuitee
B
Brandon • solo_traveller • us
10
2026-09-18 • via Nuitee
M
Michael Alcorn • couple • us
4
It was an okay stay but the bed was stained and was uncomfortable to stay in
Pros:

The location

Cons:

The bed was stained

2026-09-18 • via Nuitee
C
Courtney • solo_traveller • us
10
Pros:

The staff was so helpful

2026-09-17 • via Nuitee
S
Sean • couple • us
7
Comfortable
Pros:

Clean

Cons:

Neighborhood not the best, not the worst
Either

2026-09-15 • via Nuitee
D
David • solo_traveller • us
10
Nice place
Pros:

Nice

Cons:

Breakfast

2026-09-15 • via Nuitee
H
Hector • solo_traveller • us
9
2026-09-14 • via Nuitee
C
Christine • couple • fr
7
Bien
Pros:

Les chambres sont propres, le personnel est sympa,

Cons:

Changer le matelas dans la chambre 215.
Extrêmement bruyant , en cause la voie ferrée.

2026-09-14 • via Nuitee
R
rodriguez • solo_traveller • us
10
Pros:

Nice clean and comfortable very affordable

Cons:

N/A

2026-09-14 • via Nuitee
E
Escalera • solo_traveller • mx
10
2026-09-14 • via Nuitee
K
Kandace • family_with_children • us
2
2026-09-14 • via Nuitee