Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good value / price-performance
Helpful / friendly reception and staff (many mentions)
Convenient location / hotel position
Comfortable bed / good sheets in some rooms
Good choice of rooms (in some cases)
Cons:
Poor cleanliness: mold, missed cleaning, torn/old linens/towels
Room issues: no windows/no balcony, small rooms, noise
Faulty A/C and poor water pressure
Breakfast frequently criticized (cold/limited options)
Worn/outdated furniture; elevator problems; mosquitoes

Categories

Cleanliness
1
Multiple reviews report mold, poor cleaning (missed services), torn/old linens and dirty containers; a few reviews praise fresh sheets but overall cleanliness is notably negative.
Service
1
Several guests highlight helpful, kind reception staff and good customer service; a minority report unfriendly personnel, but positive staff interactions are frequent enough to rate service on the positive side.
Location
1
Location/position is repeatedly described as ideal or acceptable by multiple guests; complaints relate to noise or lack of insulation rather than the hotel's position itself.
Room Quality
1
Many mentions of no windows/no balcony, very small rooms, noisy environment, faulty A/C and worn furniture (loose tiles, damaged curtains)—room quality is a clear negative.
Amenities
1
Repeated problems with A/C, poor water pressure, old/missing towels, broken elevator and exterior access issues; amenities are generally reported as below expectations.
Value for Money
1
Numerous reviews explicitly praise the price/performance and label the stay as good value; value for money is the most commonly cited positive aspect.
Food and Beverage
1
Breakfast is frequently criticized (cold food, limited options, 'very bad' breakfast in several reviews); a few guests liked the breakfast but overall F&B is negative.
Overall Experience
1
Experiences vary widely—from outright disastrous stays to completely satisfied guests; the mixed distribution of strong positives and strong negatives yields a neutral overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 16:35

Property Description

Discover the perfect getaway at Patong Platinum, where comfort meets convenience in the heart of Patong Beach.

Ideal Location
Situated just a 12-minute stroll from Patong Beach, our hotel offers easy access to the sun, sand, and vibrant nightlife of the area. Enjoy the nearby Jungceylon Shopping Center, perfect for a day of shopping or dining just 700 yards from your door.

Comfortable Accommodations
Each room is designed with your relaxation in mind, featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Some rooms even boast private balconies with stunning city views, ensuring an unforgettable experience.

Delectable Dining Options
Start your day right with our enticing buffet, American, or Asian breakfast, tailored to please every palate. With our 24-hour front desk and tour desk services available, we ensure a seamless stay, letting you explore all that Phuket has to offer.

Book your stay at Patong Platinum today for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Abdullah • solo_traveller • om
8
Pros:

الموظفون

Cons:

لاشي

2026-07-25 • via Nuitee
A
Abdullah • solo_traveller • om
8
2026-07-25 • via Nuitee
S
Said • couple • fr
9
2026-07-20 • via Nuitee
A
Andrei • couple • us
4
Pros:

Room not clean but I think for this money is fair . I didn’t like that ladyboys freelancers knock your door to offer services

2026-07-19 • via Nuitee
A
Abdullah • solo_traveller • om
9
Pros:

..

2026-07-17 • via Nuitee
A
Abdullah • solo_traveller • om
9
Pros:

الموظفون متعاونيين

Cons:

لاشي

2026-07-17 • via Nuitee
T
Tobias • couple • de
8
2026-07-16 • via Nuitee
S
Sarbjot • couple • gb
7
2026-06-26 • via Nuitee
A
Anthony Caswell • family_with_children • za
4
Cons:

breakfast was bad, The Person in charge of he dining room was on his phone all the time. Even though it was a buffet, you had to ask him for everything, the tables had no condiments , which is unusual for Thailand. just got to a point where i didn't even bother to have breakfast,
I asked for a room on the lower floors because both my brother and i had mobility issues , we were placed on the 6th floor saying they had lift. That night we had to evacuate due to a fire, traversing 6 floors with a crutch was no joke and having to do it down and then up again as the incident occurred was at 2am.

2026-06-19 • via Nuitee
S
Said • couple • fr
9
2026-06-18 • via Nuitee
M
Morad • solo_traveller • fr
4
Pros:

Rien

Cons:

Pas de tv clim non réglable

2026-06-16 • via Nuitee
D
Djendoubi • solo_traveller • fr
6
2026-06-16 • via Nuitee
M
Montasir • couple • qa
9
2026-06-07 • via Nuitee
S
Said • couple • fr
8
2026-06-05 • via Nuitee
C
Chulita • solo_traveller • th
8
Pros:

ห้องน้ำกว้างดี

Cons:

ทีวีดูช่องที่ต้องการไม่ได้

2026-05-25 • via Nuitee
L
Leila • solo_traveller • fr
10
Merci pour tout bisou aux personne travaillant à l’accueil faite leurs un gros bisou de ma part à l’année prochaine mes
Pros:

Le personnel incroyablement gentils agréable et souriant

Cons:

Je n’est pas à me plaindre

2026-05-24 • via Nuitee
W
Warsi • extended_group • in
10
2026-05-22 • via Nuitee
L
Leigh • solo_traveller • au
8
2026-05-20 • via Nuitee
M
Mokhtar • solo_traveller • be
10
2026-05-13 • via Nuitee
K
Khalil • couple • fr
10
Pros:

Tout

Cons:

Rien

2026-05-13 • via Nuitee