Jungla Hotel Boutique

Hotels
Av Cristóbal Colón 19B , San Cristóbal , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Garden
Pets allowed
Hiking
Airport shuttle
Ironing service
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Review Highlights

Pros:
Great central location
Stylish, well-designed property and rooms
Comfortable, large beds
Friendly and helpful staff
Spotlessly clean
Nice toiletries and quality in-room items (filtered water, frigobar)
Atmospheric fireplace / chimenea (romantic when working)
Cons:
Very cold rooms / poor heating despite fireplace; high ceilings worsen heat retention
Fireplace often ineffective; seems more decorative than a real heat source
Unreliable hot water and low shower pressure
Drafty main door in some units
Some furniture uncomfortable (concrete seating); acoustics can be poor
Misleading photos of shared areas and towel/change policy inconsistency
Check-in time / reception description confusion

Categories

Cleanliness
1
Multiple guests describe the accommodation as very clean and spotlessly clean.
Service
1
Staff repeatedly described as friendly, helpful and attentive; staff saved luggage and were praised, though one guest had an issue with towel change policy.
Location
1
Consistently highlighted as central and excellent — great location and easy access to attractions.
Room Quality
1
Mixed: very comfortable large beds and attractive design but major functional issues — very cold rooms (high concrete ceilings, poor heating), some uncomfortable furniture, drafty door and acoustic problems.
Amenities
1
Amenities are attractive (chimenea, toiletries, filtered water, frigobar) but several functional negatives: unreliable hot water, low shower pressure, fireplace often more gimmick than effective heating.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Mixed-to-positive overall impressions: many guests report fantastic or exceptional stays thanks to design, location and staff, but persistent practical issues (cold, hot water, shower pressure, occasional service quirks) balance the sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 23:41

Property Description

Discover the perfect retreat at Jungla Hotel Boutique, where tranquility meets comfort in the heart of San Cristóbal de Las Casas.

Elegant Accommodations
Our spacious rooms are designed with your relaxation in mind, featuring cozy desks, private patios with stunning garden views, and comfortable seating areas. Selected rooms even offer kitchen facilities for added convenience.

Convenient Location
Nestled just a 7-minute stroll from San Cristobal Cathedral, our hotel gives you easy access to local attractions like Del Carmen Arch and Na Bolom Museum, allowing you to immerse yourself in the rich culture of the region.

Exceptional Amenities
Enjoy 24-hour front desk service, seamless airport transportation, and complimentary WiFi throughout your stay, ensuring you have everything you need for a stress-free getaway.

Experience the charm of San Cristóbal de Las Casas; book your stay at Jungla Hotel Boutique today!

Important information:

Parties are not allowed at the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
G Morales • couple • fr
7
Hotel bonito y céntrico, pero no me volvería a hospedar ahí.
Pros:

Hotel muy bonito situado en el centro de San Cristóbal.

Cons:

El agua no salía siempre caliente. El personal tardaba a veces para salir a abrir la puerta, los huéspedes no tienen llave de la entrada principal. El primer día hubo una inundación y nos dieron la habitación un poco más tarde. Un día después de dejar el hotel me di cuenta en una de las bolsas que dejé en la habitación durante nuestra estancia ya no estaban 50€ que había dejado ahí. Estuvimos 5 días. Es una pena.

2026-08-04 • via Nuitee
R
Rosendo • solo_traveller • mx
10
Pros:

Todo estuvo increíble, desde el diseño del lugar hasta la cama, sin embargo, no todo fue bueno. Se tardaron más de 1 semana en entregar mi factura. Entendía que no me la querían dar.

Cons:

No entregan factura de inmediato o cuando se las solicitaste, yo pensaría que lo hacen cansado para no facturar

2026-07-22 • via Nuitee
H
Hannah • couple • se
9
2026-07-20 • via Nuitee
C
Cornelius monte • solo_traveller • mx
8
Good stay, excellent value for the price, well equipped. I would have liked the option for alternative bedding and pillo
Pros:

The location is clutch and 3 blocks from the main pedestrian tourist street.

Cons:

Concrete furniture, walls, and little to no sound barrier.

2026-07-20 • via Nuitee
C
Cindy • couple • nl
9
Sfeervolle kamers én open haard
Pros:

Prachtig appartement met binnentuintje dat de twee slaapkamers scheidt. Heel ruim, mooi opgezet met open haard, heerlijk in het (soms frisse) regenseizoen. Comfortabel bed, heel schoon, prima douche, goede föhn aanwezig. Hout voor open haard is 1x inbegrepen. Gefilterd water aanwezig, koelkastje en koffiezetapparaat en hierdoor was het verblijf echt bovengemiddeld goed. Het hotel zit ook in en goed deel van San Cristóbal met leuke restaurantjes op 5 min lopen.

Cons:

Niks, alles was prima.

2026-07-19 • via Nuitee
A
Alejandro • solo_traveller • mx
9
2026-06-07 • via Nuitee
M
Marissa • couple • mx
9
Excelente ubicación, muy recomendado
Pros:

Excelente ubicación, muy lindo espacio, muy recomendable

Cons:

Hubo una ocasión que no tuvimos agua caliente al bañarnos

2026-06-05 • via Nuitee
D
Domené Painenao • solo_traveller • mx
10
Pros:

Es un lugar muy hermoso. Hay mucha paz. Lo disfrute.

2026-05-29 • via Nuitee
M
Meneses • extended_group • mx
10
Excelente lugar, muy agradable, excelente ubicacion
Pros:

LAs instalaciones

2026-05-24 • via Nuitee
M
maeva • solo_traveller • fr
9
Bel appartement en centre ville
Pros:

Emplacement idéal à moins de 10 minutes à pied du zócalo.
Un bel appartement haut sous plafond avec une décoration soignée. Beau patio verdoyant privatif. Lumineux et très calme, nuit silencieuse. Lit très grand et confortable.
Prix vraiment raisonnable compte tenu de la qualité du lieu et de l'emplacement.
La réceptionniste était sympathique et a gardé mon bagage toute une matinée avant que je puisse faire le check in.

Cons:

Quelques cheveux dans la douche. Isolation phonique inexistante: on entend tout ce que font les autres occupants. Heureusement ils se sont couchés tôt donc j'ai pu passer une excellente nuit sans aucun bruit.
Une belle vaisselle est mise à disposition mais il n'y a rien pour cuisiner, en tous cas pas dans mon appartement. Un four micro-onde et un frigo auraient été les bienvenus.
Rien dans la salle de bain pour accrocher les serviettes.

2026-05-18 • via Nuitee
A
Adrián • couple • es
9
Amazing place for relax in the center
Pros:

Amazing space for a great price, stylish and quiet. They provided wood for the fireplace!

Cons:

Every room seems to be connected from the ceiling, so you can hear everyone around.

2026-04-25 • via Nuitee
F
Fabiola • couple • ch
10
Pros:

It’s a new place with beautiful contemporary and minimalist architecture. The rooms were spacious and clean, and the bed, very comfortable. It’s just a few steps far from the center. We very much enjoyed our stay!!

2026-04-25 • via Nuitee
M
Maria • solo_traveller • us
9
Pros:

Toooo cold

2026-04-16 • via Nuitee
N
Nicolò • couple • it
10
Tutto davvero top!
Pros:

Struttura meravigliosa e di nuova costruzione. Le stanze sono davvero belle e davvero comode. Letto king size con ottimo materasso e cuscini.
Bagno super.

Buono il tour suggerito, sebbene leggermente più caro dei tour operator in centro.

Cons:

Purtroppo non lascialo le chiavi del portone e questo obbliga tutte le volte a citofonare. Il team è sempre cordiale e molto reattivo, ma personalmente avremmo preferito avere l’autonomia di aprire e chiudere.

Non si dispone di una cucina, che è un peccato considerando la qualità dell’abitazione.

2026-04-15 • via Nuitee
L
Luna • solo_traveller • mx
9
Pros:

Es muy rústico, pequeño pero bonito

Cons:

No hay televisión
No sale agua caliente de la regadera

2026-04-13 • via Nuitee
C
Christine • extended_group • fr
9
Séjour amusant à San Cristobal de las Casas
Pros:

Appartement très agréable. Les quatre chambres sont très confortables
La flambée dans la cheminée en fin de journée était vraiment appréciable.

Cons:

La pression de la douche est faible… Et ce n’est pas de la faute du propriétaire

2026-04-06 • via Nuitee
G
G. Dennis • couple • de
9
Pros:

Wunderschönes Design und extrem aufmerksames und hilfsbereites Personal, das auf alle Wünsche eingeht. Wir haben uns extrem wohl gefühlt

Cons:

Wenn es kalt draußen ist, dann spürt man es auch sehr im Apartment. Das Personal ist sehr aufmerksam und bietet Decken und ein portables Heizgerät an, wenn man darum bittet. Das macht den Aufenthalt dann schon angenehmer. Die Wassertemperatur schwankt manchmal und ist manchmal für unser Gefühl nicht warm genug

2026-03-30 • via Nuitee
A
Agnes Judit • couple • hu
10
Pros:

The accommodation is fantastic, 100% recommended!!

2026-03-27 • via Nuitee
E
Eduardo • solo_traveller • us
10
Best value in San Cristobal.
Pros:

Everything

Cons:

N/a

2026-03-23 • via Nuitee
R
Robin • couple • de
8
Pros:

- Sehr stilvoll
- Eigener Kamin
- Gute Raumaufteilung
- Großes Bett
- Sehr gute Lage, sodass eigentlich alles fußläufig erreichbar ist

Cons:

- Recht kühl (ohne Kamin keine Heizung)
- Sehr hellhörig
- Für uns nicht relevant, aber für andere ggf. anzumerken: Es gibt keinen Fernseher

2026-03-22 • via Nuitee