New Port Apartments on the River

Hotels
Bulwar Wołyński , Krakow , pl

listing image 1
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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent riverside location and views
Friendly, helpful staff
Clean rooms reported by multiple guests
Nice amenities (kettle, electric curtains, underfloor heating, large shower)
Comfortable beds / cozy rooms in some reports
Cons:
Rooms smaller than in photos / feeling cramped
Breakfast sparse or gone early (complaints about limited F&B)
Access difficulties (remont/renovation, steep stairs, slippery paths with ice)
Noise in some rooms (near reception) and misleading room categories affecting expectations
Occasional heating issues reported

Categories

Cleanliness
1
Multiple guests explicitly called the accommodation clean and tidy; overall cleanliness described positively ('czysto', 'clean', 'schludnie').
Service
1
Staff frequently described as friendly and helpful; reception amenities (coffee 24/7) and helpfulness mentioned positively.
Location
1
Consistently praised: riverside position, great views, very convenient for exploring the city—many reviewers called location 'perfect' or 'magical'.
Room Quality
1
Several guests reported rooms smaller than pictured, cramped layout, noise near reception and steep mezzanine stairs — clear negative sentiment about room size and configuration.
Amenities
1
Positive mentions of amenities: kettle at reception, electric curtains, underfloor bathroom heating, large shower, terrace — guests appreciated these features.
Value for Money
1
Perceived value lowered by rooms being smaller than expected, some guests saying they'd choose another hotel next time; novelty appeal not enough for some to justify price.
Food and Beverage
1
Multiple complaints about breakfast (very limited selection, food gone by 10); one review praised a restaurant breakfast, but overall F&B sentiment is negative.
Overall Experience
1
Mixed-but-leaning-positive stays: many guests enjoyed the location, views and staff and recommended the place, but recurring issues (small rooms, breakfast, access/ice or renovation) tempered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 15:26

Property Description

Nestled in the heart of Krakow, New Port Aparthotel is your perfect sanctuary for both relaxation and adventure.

Elegant Accommodations
Each spacious unit boasts stunning garden views, air conditioning, and modern amenities, ensuring a delightful stay. Enjoy plush bedding, a flat-screen TV with streaming services, and a lavish private bathroom complete with cozy bathrobes and slippers.

Gourmet Dining
Indulge in a delectable buffet breakfast featuring warm dishes, fresh pastries, and pancakes. Delight your taste buds at our upscale on-site restaurant, offering a tempting selection of lunch, dinner, and signature cocktails in a stylish atmosphere.

Vibrant Local Activities
Explore the rich culture of Krakow with nearby landmarks like Wawel Royal Castle and the National Museum. For the adventurous souls, discover local cycling and hiking trails or unwind amidst our serene garden.

Escape to New Port Aparthotel, where comfort and adventure await—book your stay today!

Important information:

Please add a note that when booking 5 or more rooms, different terms and conditions may apply.This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Robert • solo_traveller • pl
10
2026-05-30 • via Nuitee
A
Arkadiusz • couple • pl
7
Brak zabezpieczenia przed osobami postronnymi
Pros:

Lokalizacja na rzecze

Cons:

Obiekt nie jest w stanie poradzić sobie z pijanymi osobami z hali forum. Podczas naszego pobytu grupka pijanych osób weszła do holu na barce i rozpyliła gaśnicę. Obsługa nie wiedziała co zrobić i nawet nie wezwała policji, czy nawet ochrony.

2026-05-28 • via Nuitee
R
Rasha • couple • sa
8
Pros:

View is fantastic
Location is great
Clean and new apartment
Dont forget to ask for golf car when u arrive as its a bit difficult to reach the apartment with luggage

Cons:

- Parking they said 1 day 70 PNL but infact u have to stay the whole 24h there with leaving at all or u will pay 5 PNL /h will cost more than 100 pnl if u stayed 1 day
- lots of insects due its location in the river

2026-05-27 • via Nuitee
E
Elena • solo_traveller • ro
10
Pros:

Totul

2026-05-27 • via Nuitee
D
Daniela • couple • ro
10
2026-05-26 • via Nuitee
M
Michael • couple • gb
5
Ok
Pros:

Location

Cons:

Heating not working , was very cold

2026-05-26 • via Nuitee
A
Arun • family_with_children • es
10
100% recommend ! Would definitely return !
Pros:

Everything! The location, facilities , comfort , the breakfast - everything was perfect!
Location- peaceful ,away from the noise , at the same time just 30 metres away from a small amusement park and a huge mall like building with tons of food and drink options . A 10 minutes stroll by the river and crossing the bridge takes you to the castle and then to the main square.
The reception desk has a 24 hour free coffee, tea and hot chocolate machine , on top of having them in the room too.
Sitting in the balcony by the river at night and early morning was very calming . The complementary breakfast vouchers provided for the restaurant nearby was excellent ! The room was super clean and very comfortable for us. There is AC at the top level and lower level in the room. The staff at the front desk were very nice and helpful! If we ever visit Krakow again , I would never book anywhere else.

Cons:

Nothing actually.

The only thing I can think of is the low inclining ceiling in the upper level bedroom . You can hit your head if you are not conscious of it ( I hit twice but thankfully not hard). But it was definitely not a deal breaker for us .

It is also a minute or two walk from the parking lot near the Ferris wheel place, as the road is blocked due to the pedestrian bridge construction ( This is only for information in case you have heavy luggage, and not a negative :-).)

2026-05-25 • via Nuitee
Z
Zachary • solo_traveller • us
10
Unique location that I will return to
Pros:

Beautiful location with amazing views of the city. The rooms were beautiful. Was very comfortable. Staff were friendly and helpful. Breakfast was great

Cons:

Everything was amazing

2026-05-24 • via Nuitee
E
Emanuel Correia • solo_traveller • pt
10
2026-05-23 • via Nuitee
R
Rhian • couple • gb
7
2026-05-21 • via Nuitee
G
Gordon • couple • gb
10
Pros:

Quiet location. Handy eatery and very good breakfast.

2026-05-20 • via Nuitee
S
Sebastian • couple • pl
10
Pros:

Super lokalizacja , przepiękny widok

2026-05-20 • via Nuitee
A
Alona • couple • pl
10
2026-05-20 • via Nuitee
A
Alona • couple • pl
10
2026-05-20 • via Nuitee
S
Silvia • couple • ch
10
Ein absolut empfehlenswerter Aufenthalt!
Pros:

Eine sehr aussergewöhnliche und schöne Unterkunft! Das Personal war sehr freundlich und hilfsbereit. Im Fun & Food gibt es ein tolles Foodkonzept. Sehr zu empfehlen!

Cons:

Für das bescheidene Wetter kann niemand etwas. Sonst gibt es nicht auszusetzen!

2026-05-19 • via Nuitee
N
Nowak • solo_traveller • pl
10
2026-05-17 • via Nuitee
N
Nowak • solo_traveller • pl
10
2026-05-17 • via Nuitee
E
Erik • extended_group • dk
9
2026-05-16 • via Nuitee
A
Abdullah • couple • sa
10
2026-05-15 • via Nuitee
L
Luca • solo_traveller • ch
9
Wunderschön
Pros:

Netter und unkomplizierter Check in. Preislich was hoch aber dafür was spezielles. Alles sehr sauber und aschön gestaltet. Für eine Nacht reicht es aber auch.

Cons:

Schade sind die Flussapartements nicht auf der anderen Seite, denn wenn man erst um 15:00 das Check in hat, ist die Sonne auf der Terasse weg und man kann nur morgen früh die Sonne geniessen, auf der anderen Seite hätte man den ganzen Tag wie Abends einen tollen Sonnenuntergang und auch sonst wären die Zimmer heller beleuchtet. Frühstück ware bei diesem Preis noch schön gewesen !

2026-05-14 • via Nuitee