New Port Apartments on the River

Hotels
Bulwar Wołyński , Krakow , pl

listing image 1
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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Excellent riverside location and views
Friendly, helpful staff
Clean rooms reported by multiple guests
Nice amenities (kettle, electric curtains, underfloor heating, large shower)
Comfortable beds / cozy rooms in some reports
Cons:
Rooms smaller than in photos / feeling cramped
Breakfast sparse or gone early (complaints about limited F&B)
Access difficulties (remont/renovation, steep stairs, slippery paths with ice)
Noise in some rooms (near reception) and misleading room categories affecting expectations
Occasional heating issues reported

Categories

Cleanliness
1
Multiple guests explicitly called the accommodation clean and tidy; overall cleanliness described positively ('czysto', 'clean', 'schludnie').
Service
1
Staff frequently described as friendly and helpful; reception amenities (coffee 24/7) and helpfulness mentioned positively.
Location
1
Consistently praised: riverside position, great views, very convenient for exploring the city—many reviewers called location 'perfect' or 'magical'.
Room Quality
1
Several guests reported rooms smaller than pictured, cramped layout, noise near reception and steep mezzanine stairs — clear negative sentiment about room size and configuration.
Amenities
1
Positive mentions of amenities: kettle at reception, electric curtains, underfloor bathroom heating, large shower, terrace — guests appreciated these features.
Value for Money
1
Perceived value lowered by rooms being smaller than expected, some guests saying they'd choose another hotel next time; novelty appeal not enough for some to justify price.
Food and Beverage
1
Multiple complaints about breakfast (very limited selection, food gone by 10); one review praised a restaurant breakfast, but overall F&B sentiment is negative.
Overall Experience
1
Mixed-but-leaning-positive stays: many guests enjoyed the location, views and staff and recommended the place, but recurring issues (small rooms, breakfast, access/ice or renovation) tempered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 15:26

Property Description

Nestled in the heart of Krakow, New Port Aparthotel is your perfect sanctuary for both relaxation and adventure.

Elegant Accommodations
Each spacious unit boasts stunning garden views, air conditioning, and modern amenities, ensuring a delightful stay. Enjoy plush bedding, a flat-screen TV with streaming services, and a lavish private bathroom complete with cozy bathrobes and slippers.

Gourmet Dining
Indulge in a delectable buffet breakfast featuring warm dishes, fresh pastries, and pancakes. Delight your taste buds at our upscale on-site restaurant, offering a tempting selection of lunch, dinner, and signature cocktails in a stylish atmosphere.

Vibrant Local Activities
Explore the rich culture of Krakow with nearby landmarks like Wawel Royal Castle and the National Museum. For the adventurous souls, discover local cycling and hiking trails or unwind amidst our serene garden.

Escape to New Port Aparthotel, where comfort and adventure await—book your stay today!

Important information:

Please add a note that when booking 5 or more rooms, different terms and conditions may apply.This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Anna • couple • il
10
Pros:

מיקום מעולה, תמורה מצויינת לכסף, צוות אדיב ותמיד שם לעזור. יחסית קרוב למרכז העיר, בגישה רגלית כל 10 דקות.

Cons:

אהבנו הכל

2026-07-04 • via Nuitee
O
oleh • solo_traveller • ua
8
Чудовий вид на річку з вікна
Pros:

Розташування

Cons:

Маленький номер

2026-07-03 • via Nuitee
R
Rafał • family_with_children • pl
9
2026-07-03 • via Nuitee
S
Sławomira • family_with_children • pl
9
Bardzo udany. Przepiękny widok z pokoju na Wisłę, Wawel oraz panoramę miasta, polecam zdecydowanie.
Pros:

Śniadanie pyszne, kilka opcji do wyboru, miła obsługa.

Cons:

Niestety obok trwa remont, dojście utrudnione, ale to nie jest wina obiektu.

2026-07-02 • via Nuitee
N
Nihal Hande • family_with_children • tr
8
2026-06-30 • via Nuitee
I
Irina • couple • ua
6
Pros:

Очень хорошее размещение , до старого горда мин 40 идти

Cons:

Забронировали номер с террасой, получили обычный , так как не оказалось мест
Очень низкие потолки там где кровать , постоянно бились головой
Еще нужно учесть что в домиках шатает от воды

2026-06-30 • via Nuitee
M
Magda • couple • pl
10
Fajny klimat, Kraków z innej perspektywy.
Pros:

Super miejscówka, piękne widoki szczególnie o zachodzi i wschodzie słońca, apartamenty w pełni wyposażone, wygodne łóżko, miła obsługa, czysto.

Cons:

Trochę może być głośno do późniejszych godzin przez pływające statki z dyskotekami na pokładzie.

2026-06-30 • via Nuitee
V
virginia • solo_traveller • it
10
2026-06-30 • via Nuitee
S
Stašek • solo_traveller • cz
9
2026-06-28 • via Nuitee
M
Melanie • couple • ch
9
2026-06-28 • via Nuitee
M
Miguel • couple • es
10
2026-06-28 • via Nuitee
L
Laura • solo_traveller • us
5
Comfortable bed, neat to be on the river.
Pros:

The room was clean. Being on the river...ON the river. The staff were friendly.

Cons:

The construction going on around the property made getting a car service very difficult. Especially with luggage. There was no consistent pick up point, and we found it very frustrating. The room is like a tiny house. 2 stories, with steep stairs and a low ceiling. We hit our heads on the ceiling more than once. The bed was comfortable though. While I wish I could give a wonderful review, the construction issues really affected the stay negatively. And they have been going on for over 3 years. I did not know about them ahead of time.

2026-06-25 • via Nuitee
M
Mohammed • couple • sa
9
2026-06-25 • via Nuitee
M
MUDr. Tomáš Kubíček • solo_traveller • cz
10
2026-06-23 • via Nuitee
M
Miriam • couple • sk
10
2026-06-22 • via Nuitee
קרן • solo_traveller • il
10
Pros:

את המיקום על המים

Cons:

יתושים חייב רשת

2026-06-22 • via Nuitee
S
sarah • solo_traveller • gb
10
Pros:

Stay was amazing location fantastic staff lovely was nice stay

Cons:

The mosquito walking into ur room it was like a bushukkatrail
On the landing

2026-06-22 • via Nuitee
A
Anna • couple • pl
10
2026-06-22 • via Nuitee
F
FAYGIE • solo_traveller • il
10
אין עוד מקום כזה בעולם
Pros:

הכול פשוט הכול כל כך טוב אפילו שברנו בטעות כוס זכוכית והפקידה חיכה ואמרה שזה בסדר

Cons:

קשה להגיע עם מזוודות חניה בתשלום (לא של המלון) כי אין להם חנייה

2026-06-21 • via Nuitee
W
Waleed • couple • om
8
2026-06-21 • via Nuitee