WTC Hotel, Kuala Lumpur - Formerly Leo Palace Hotel Classic Wing

Hotels
18, Jalan Rahmat, Off Jalan Sultan Azlan Shah , Kuala Lumpur , my

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
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Review Highlights

Pros:
Convenient location near food stalls and public transport
Some staff reported as polite and efficient
Budget/cheap option noted by a few guests
Cons:
Severe cleanliness issues (bad smell, dirty rooms, unsanitary findings)
Broken or poorly functioning amenities (AC, TV absent, kettle, lift)
Room maintenance problems (doors/locks, leaking toilets, poor lighting)
Limited parking and poor signage/wayfinding to certain wings

Categories

Cleanliness
1
Multiple reviews report very poor hygiene: bad smell, dirty beds with hair and used condom packets, unpleasant odor, dirty corridors and toilets; overall cleanliness repeatedly criticized.
Service
1
Mixed but some clear positive mentions: several guests note polite and efficient staff and easy dealings; score slightly elevated to offset negative areas while justified by explicit comments about staff friendliness.
Location
1
Consistently praised: near food stalls, public transport (LRT/metro), town and amenities; many reviews cite the convenient/strategic location.
Room Quality
1
Rooms often reported as uncomfortable or misrepresented: smelly, dirty, broken doors/locks, poor lighting, old furniture, leaking toilets and inconsistent hot water/aircon control.
Amenities
1
Numerous complaints: no TV in many rooms, broken kettle, unreliable AC, lift not working, no hanger/wardrobe, limited or no phone, limited parking; facilities and maintenance are weak.
Value for Money
1
Some guests call it cheap/a good budget hotel and would repeat, but others say it was not worth it; overall modestly positive reflecting budget positioning despite issues.
Food and Beverage
1
No on-site F&B noted, but many reviews highlight proximity to many food stalls and restaurants, which is a convenience for guests.
Overall Experience
1
Overall impression is negative for many guests due to hygiene, maintenance and room issues; a few positive mentions about location and occasional staff politeness do not overcome core problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 19:55

Property Description

Experience the perfect blend of comfort and convenience at WTC Hotel, Kuala Lumpur, where modern amenities meet prime location.

Unbeatable Location: Situated directly opposite PWTC Dewan Tun Razak 1 and 2, our hotel offers easy access to the vibrant heart of Kuala Lumpur, with the Putra World Trade Center just a short stroll away.

Comfortable Accommodations: Our air-conditioned rooms provide a cozy retreat equipped with satellite TV, a mini-bar, and tea/coffee making facilities, ensuring you feel right at home.

Culinary Delights: Indulge in a culinary journey at Leo Cafe Garden, where a delectable selection of local and Western dishes awaits, perfect for any palate.

Don’t miss out on the ultimate hotel experience—book your stay today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Ibrahim Idham • extended_group • my
8
Good for short stay
Pros:

Strategic location and amenities nearby

Cons:

1. Elevator broken
2. The smell more like massage shop

2026-07-24 • via Nuitee
N
NUR • solo_traveller • my
7
Pros:

Parking, cleanness of toilet

Cons:

Poor pillow. Not even have for one wall hook

2026-07-16 • via Nuitee
G
Gael • family_with_children • fr
1
2026-07-14 • via Nuitee
N
NORLIZA BASSARI • solo_traveller • my
8
2026-07-13 • via Nuitee
H
Hazwan • extended_group • my
6
2026-07-13 • via Nuitee
K
Khrisha • family_with_children • my
8
2026-07-11 • via Nuitee
A
Aicha • extended_group • fr
10
2026-07-08 • via Nuitee
L
Linh • solo_traveller • vn
3
Pros:

Staffs are friendly

Cons:

The room was old and smelled 🥲

2026-07-07 • via Nuitee
S
Sooria Moorthi • solo_traveller • my
9
2026-07-01 • via Nuitee
H
Hafiy Hazmi • couple • my
1
Wing lama agak teruk..penah duk di sini..wing baru ok
Pros:

Lokasi Strategik

Cons:

Bilik busuk/ tandas sangat berbau toilet dah lama x flash/ tiada peti ais

2026-06-28 • via Nuitee
A
ABD RAZAK • family_with_children • my
7
2026-06-28 • via Nuitee
Z
ZAIDI • solo_traveller • my
9
Pros:

terbaik

Cons:

bagus

2026-06-27 • via Nuitee
A
Ali • couple • gb
3
Do not stay here unless you want an escape room every time you try to get home
Pros:

Ok location
Do not be fooled thinking it’s right next to the train station it most certaintly isn’t. It may look close on a map but you have to cross a really dangerous highway

Cons:

The staff. The man whom I presume to be the manager was very cut off ish. He was putting the poor receptionist down for dropping a passport which obviously did nothing to help her nerves. Staff weren’t very competent.
The room was like an escape room to find. Instructions given by staff were minimal and we would get lost each time we tried to get out of the fourth floor and down to reception. There was also many abandoned parts to the hotel.
Also NO POOL. Apparently it broke the morning we arrived but it was a very sus story. Wondering if they just say that to everyone and never bother fixing it.
Room was ok for what you paid and fair value.
But the route to the room and the confusion with it (I’m not incompetent it was ridiculously easy to get lost) was subpar.

2026-06-24 • via Nuitee
M
Melantha • solo_traveller • gb
6
2026-06-20 • via Nuitee
A
AL baloshi • family_with_children • ae
1
Pros:

All old furniture washroom was bad staff was not good enough

2026-06-20 • via Nuitee
A
Aircond • family_with_children • my
1
2026-06-17 • via Nuitee
.
. • family_with_children • my
8
2026-06-16 • via Nuitee
L
Liana • solo_traveller • my
6
Pros:

Room old facilities

Cons:

Easy to access area

2026-06-15 • via Nuitee
H
Harith Azirul • solo_traveller • my
10
2026-06-14 • via Nuitee
S
Syahirah • solo_traveller • my
7
2026-06-14 • via Nuitee