WTC Hotel, Kuala Lumpur - Formerly Leo Palace Hotel Classic Wing

Hotels
18, Jalan Rahmat, Off Jalan Sultan Azlan Shah , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Safety deposit box
Ironing service
Staff adhere to local safety protocols
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Review Highlights

Pros:
Convenient location near food stalls and public transport
Some staff reported as polite and efficient
Budget/cheap option noted by a few guests
Cons:
Severe cleanliness issues (bad smell, dirty rooms, unsanitary findings)
Broken or poorly functioning amenities (AC, TV absent, kettle, lift)
Room maintenance problems (doors/locks, leaking toilets, poor lighting)
Limited parking and poor signage/wayfinding to certain wings

Categories

Cleanliness
1
Multiple reviews report very poor hygiene: bad smell, dirty beds with hair and used condom packets, unpleasant odor, dirty corridors and toilets; overall cleanliness repeatedly criticized.
Service
1
Mixed but some clear positive mentions: several guests note polite and efficient staff and easy dealings; score slightly elevated to offset negative areas while justified by explicit comments about staff friendliness.
Location
1
Consistently praised: near food stalls, public transport (LRT/metro), town and amenities; many reviews cite the convenient/strategic location.
Room Quality
1
Rooms often reported as uncomfortable or misrepresented: smelly, dirty, broken doors/locks, poor lighting, old furniture, leaking toilets and inconsistent hot water/aircon control.
Amenities
1
Numerous complaints: no TV in many rooms, broken kettle, unreliable AC, lift not working, no hanger/wardrobe, limited or no phone, limited parking; facilities and maintenance are weak.
Value for Money
1
Some guests call it cheap/a good budget hotel and would repeat, but others say it was not worth it; overall modestly positive reflecting budget positioning despite issues.
Food and Beverage
1
No on-site F&B noted, but many reviews highlight proximity to many food stalls and restaurants, which is a convenience for guests.
Overall Experience
1
Overall impression is negative for many guests due to hygiene, maintenance and room issues; a few positive mentions about location and occasional staff politeness do not overcome core problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 19:55

Property Description

Experience the perfect blend of comfort and convenience at WTC Hotel, Kuala Lumpur, where modern amenities meet prime location.

Unbeatable Location: Situated directly opposite PWTC Dewan Tun Razak 1 and 2, our hotel offers easy access to the vibrant heart of Kuala Lumpur, with the Putra World Trade Center just a short stroll away.

Comfortable Accommodations: Our air-conditioned rooms provide a cozy retreat equipped with satellite TV, a mini-bar, and tea/coffee making facilities, ensuring you feel right at home.

Culinary Delights: Indulge in a culinary journey at Leo Cafe Garden, where a delectable selection of local and Western dishes awaits, perfect for any palate.

Don’t miss out on the ultimate hotel experience—book your stay today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Z
Zulhelmy • solo_traveller • my
9
2026-06-10 • via Nuitee
B
Bahriah87 • solo_traveller • my
10
2026-06-04 • via Nuitee
A
Arissa Sofea • couple • my
10
Pros:

Staff baik dan membantu wktu nak upgrade bilik dan extended day. Tempat selesa boleh buat kerja. Recommended untuk siapa nak menginap sekejap untuk bekerja atau bercuti. Harga berpetatutan.

2026-06-03 • via Nuitee
S
Sysilia • solo_traveller • id
8
2026-06-03 • via Nuitee
I
Islam • couple • bd
1
Bad experience
Pros:

It wasn’t including our plan

Cons:

Room bad staff bad Wi-Fi not working

2026-06-02 • via Nuitee
M
Muhammad • solo_traveller • my
5
Pros:

Tempat mandi

2026-06-01 • via Nuitee
R
Roslan • solo_traveller • my
5
2026-05-29 • via Nuitee
J
JESRIL • extended_group • my
2
2026-05-27 • via Nuitee
A
Afiq • solo_traveller • my
8
2026-05-24 • via Nuitee
A
Azizan • solo_traveller • my
10
2026-05-23 • via Nuitee
L
lina • solo_traveller • my
6
2026-05-23 • via Nuitee
M
Mohd • couple • my
8
2026-05-22 • via Nuitee
A
abd ghani • family_with_children • my
4
Pros:

Reception counter - the malay staff(man) friendly and helpful

Cons:

The room not enough light; room 503&509 (deam light) , the Window at toilet people can see from outside.

2026-05-19 • via Nuitee
A
Alexander • solo_traveller • xx
1
Disastrous stay
Pros:

Nothing much to be liked

Cons:

My aircon didn't work, the maintenance crew took ages to come and sort out the problem and the room was filled with cigarette smell. I am keeping these short btw.

2026-05-14 • via Nuitee
M
Mohdzin • solo_traveller • my
9
Pros:

All

Cons:

No

2026-05-12 • via Nuitee
S
Safira • family_with_children • my
7
2026-05-12 • via Nuitee
B
Baptiste • solo_traveller • be
3
Un des pires hotels ou j’ai séjourné
Cons:

Pas de fenetre dans la chambre, bruit constant dans le couloir dû à une porte qui a « bipé » toute la nuit

2026-05-11 • via Nuitee
M
Muhammad Izwan • solo_traveller • my
4
Pros:

Aircond a bit too old dont you think? The room are on the other wing of the building so a bit darky and look like slum area. And no tv because building to old
. Staf are friendly and park at your own safety.

2026-05-10 • via Nuitee
K
Khairuddin • couple • my
8
Harga berpartutan
Pros:

Suka service

Cons:

Pernah Ac tak sejuk

2026-05-09 • via Nuitee
S
saiful • family_with_children • my
7
Cons:

Tiada sarapan

2026-05-06 • via Nuitee