Dao by Dorsett North London

Hotels
•
Dorsett Hotels & Resorts
Hornsey Town Hall, The Broadway , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great central location (close to buses, cafes, restaurants, Ally Pally)
Friendly, helpful staff
Very clean, pristine rooms
Tasteful, modern/classy refurbishment and characterful building
Comfortable beds
Spacious rooms with in-room cooking facilities in some units
Newly renovated
Cons:
No on-site restaurant or bar
Limited amenities/extras
Complaints about pricing/booking fee and unexpected £50 charge
Deposit refund delays
WiFi outage reported by at least one guest
Minor maintenance issues (soap dispenser, consumables not refilled)
Some rooms require updating
Location noted as far from metro by one reviewer

Categories

Cleanliness
1
Frequently described as very clean or 'spotlessly clean' and pristine; minor issues (broken soap dispenser) were reported but promptly fixed.
Service
1
Staff repeatedly called friendly, helpful and prompt at check-in and with queries; a few service issues noted (deposit delay) but overall positive sentiment.
Location
1
Consistently praised as central, convenient for buses, cafes, restaurants and Ally Pally events; one mention of being some distance from the metro.
Room Quality
1
Rooms described as tastefully refurbished, classy and comfortable with good character; some rooms cited as needing updates or minor improvements.
Amenities
1
Multiple reviews note lack of hotel amenities (no restaurant, no bar, 'too new to offer extras'), and limited on-site facilities.
Value for Money
1
Mixed sentiment: several guests praised value, but there are notable complaints about higher Booking.com prices vs hotel rates, an unexpected £50 fee and deposit refund delays.
Food and Beverage
1
No on-site restaurant and no bar reported (pub opposite); some rooms have cooking facilities but overall limited hotel F&B offerings.
Overall Experience
1
Overall stays described as lovely and recommended, with strong positives for cleanliness, staff and location; occasional negatives (fees, WiFi outage, maintenance) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 16:37

Property Description

Welcome to Dao by Dorsett North London, where comfort meets convenience in the heart of the city!

Spacious Accommodations
Experience home away from home in our thoughtfully designed units featuring fully equipped kitchens, perfect for both short and extended stays.

Modern Amenities
Stay connected with complimentary WiFi and unwind with a flat-screen TV, while our in-room coffee machines ensure you start your day off right.

Prime Location
Situated just minutes from iconic locations like Alexandra Palace and Emirates Stadium, explore the vibrant culture and attractions of London with ease.

Book your stay today and discover the perfect blend of luxury and accessibility at Dao by Dorsett North London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tina • extended_group • ie
10
2026-06-06 • via Nuitee
R
Robyn • couple • za
10
Pros:

Staff, facilities, location were all amazing. My place to stay whenever im in Crouch end London.

Cons:

Loved it all

2026-06-05 • via Nuitee
M
Macfarlane • couple • au
9
2026-06-03 • via Nuitee
E
Eithne • couple • gb
8
Very convenient location and lovely room. Definitely would stay again
Pros:

I was only there one night so did not use any of the kitchen facilities but they were very impressive

Cons:

Could not work ac.
Hard to block outside noise

2026-06-03 • via Nuitee
P
Peter • couple • au
10
Nice room in a nice part of town
Pros:

Dao by Dorsett was very comfortable. The rooms are modern and spacious, the staff were very helpful and the local area is vibrant and interesting.

2026-06-03 • via Nuitee
M
Martine • couple • fr
10
Un plaisir
Pros:

Sa situation son confort son calme
L’accueil du personnel

2026-06-02 • via Nuitee
M
Muriel • solo_traveller • us
8
Good design. Cleanliness. Friendly staff. Great location.
Pros:

Location and design

Cons:

HVAC needs improvement

2026-06-02 • via Nuitee
L
Lynda • couple • fr
10
Séjour super dans un lieu calme et beau
Pros:

La gentillesse et politesse des employés. Krishna à la réception était aux petits soins des clients, toujours avec la sourire. Le bâtiment arc déco est super beau.

Cons:

Il y a eu les problêmes avec l’air conditionné , c’était la canicule à Londres et donc probablement le premier fois que l’AC était allumé dans l’hôtel tout neuf.

2026-06-01 • via Nuitee
J
Julia • family_with_children • gb
9
Great for families due to in room kitchen and local shops / cafes
Pros:

Spacious room with kitchenette which we made good use of. Very attentive and friendly staff. Great location there has never been a decent hotel in this area.

Cons:

Weather was exceptionally hot and the air con struggled and kept coming up with maintenance error. Staff fixed it immediately but the same problem did recur. It did cool the room a bit but was still warm at times. There is no nearby parking on week days.

2026-05-31 • via Nuitee
U
Uwe • solo_traveller • de
9
Pros:

Sehr schönes Zimmer, komfortabel und sauber. Sehr gute Betten und sehr freundliches Personal.
Ein Problem mit der Klimaanlage wurde umgehend behoben, indem ein neues Zimmer zur Verfügung gestellt wurde.

Cons:

Ein paar mehr Aufhängemöglichkeiten für die Handtücher wären schön.

2026-05-28 • via Nuitee
B
Barney • family_with_children • gb
10
2026-05-28 • via Nuitee
N
Neil • solo_traveller • gb
10
My favourite place to stay in London
Pros:

My favourite place to stay in London. The staff are very friendly, welcoming and helpful. They all make you feel at home. Thank you 😊

Cons:

N/A

2026-05-27 • via Nuitee
D
Dina • couple • be
8
2026-05-26 • via Nuitee
D
Dina • solo_traveller • be
8
I really enjoyed my stay and am looking forward to come back soon.
Pros:

I loved the location. Staff is lovely and friendly. Very helpful. The bed is very helpful.

2026-05-26 • via Nuitee
D
Dave • extended_group • nl
8
2026-05-25 • via Nuitee
O
Ognyan Yordanov • couple • tr
9
2026-05-25 • via Nuitee
S
Simon • extended_group • gb
9
2026-05-25 • via Nuitee
B
Bryoni • extended_group • gb
10
2026-05-25 • via Nuitee
J
Jari • couple • be
10
2026-05-25 • via Nuitee
B
Bohdan • couple • ua
10
Amazing
Pros:

Place absolutely fantastic, I liked all. Excellent interior, design, facilities and staff. Best stay and I can compare.

Cons:

All good.

2026-05-25 • via Nuitee