Nobu Hotel Toronto

Hotels
33 Mercer Street , Toronto , ca

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Pets allowed
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Review Highlights

Pros:
Excellent, attentive staff (multiple mentions of May, Mathilda)
Outstanding breakfast and food
Incredible views and great location
Luxurious, well-appointed rooms and suites
Spotless rooms / good housekeeping overall
Good gym and in-room amenities (Dyson, electronic toilets)
Cons:
No lobby and no dedicated spa
Limited dining/room service hours (Nobu closes at 10pm)
Elevator malfunction / safety incident
Expensive parking (~$80/day)
Inconsistent housekeeping in some reports
Small breakfast room / seating constraints

Categories

Cleanliness
1
Rooms described as spotless and well maintained in multiple reviews, though a few notes cite occasional housekeeping misses.
Service
1
Staff repeatedly praised (mentions of May, Mathilda and attentive service); however there are isolated serious service issues (poor welcome report, slow technician response to stuck elevator).
Location
1
Multiple mentions of incredible views and a great location in Toronto.
Room Quality
1
Rooms and suites described as luxurious, spacious and well appointed (Dyson hairdryers, straighteners, electronic toilets, comfortable beds).
Amenities
1
Mixed: strong in-room amenities but consistent complaints about missing common amenities (no lobby, no dedicated spa), limited dining/room service hours and a small breakfast room.
Value for Money
1
Concerns about value due to extra charges (approx. $80/day parking reported) and missing expected 5-star amenities for the price.
Food and Beverage
1
Food and especially breakfast receive frequent high praise (described as amazing/exquisite), though limited service hours are noted.
Overall Experience
1
Generally many glowing stays highlighting staff and quality, but a number of significant negative incidents (elevator safety scare, poor welcome, amenity shortfalls) create a polarized overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 09:12

Property Description

Discover the elegance and sophistication of Nobu Hotel Toronto, where luxury meets comfort in the heart of the vibrant city.

Unparalleled Amenities
Indulge in our air-conditioned rooms equipped with modern conveniences, including a coffee machine and complimentary WiFi. Each room offers a private bathroom with free toiletries, ensuring a refreshing stay.

Culinary Excellence
Savor the flavors of Japan at our renowned restaurant, featuring exquisite dining options and an inviting bar. Start your day with an à la carte breakfast, made to energize your adventures.

Prime Location
Situated near popular attractions like the CN Tower and Rogers Centre, you’ll have the best of Toronto right at your doorstep. With free bikes available, exploring the city has never been easier.

Experience a blend of luxury and convenience at Nobu Hotel Toronto—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
Oliver • couple • de
7
2026-06-30 • via Nuitee
R
Rania • family_with_children • eg
10
The best hotel in Toronto!
Pros:

Truly exceptional in every way you can imagine, every detail is thoughtful, from the room design, the highly sourced nourishing food served throughout, to the wonderful kind staff who truly care about guests, it felt like a home away from home. We'll sure be back on our next visit to Toronto! A very special thanks to Chloe, who went above and beyond to make our stay wonderful and gave us great help with getting the best out of vibrant Toronto, and a huge thanks to the wonderful Nobu team: Natalie, Cezar, Mathilda and Pierre! You were all so kind and welcoming to us and always greeted us with warmth and genuine smiles!

Cons:

N/A

2026-06-17 • via Nuitee
M
M • solo_traveller • nl
10
Geweldig kleinschalig en rustig hotel met alle luxe die erbij hoort
Pros:

Prachtig kleinschalig hotel vlakbij de CN Tower en de Harbour gelegen in een rustige straat. Met een heerlijke grote kamer

Cons:

De ontbijtzaal is aan de kleine kant en dat kan wat als druk ervaren worden als er meerdere gasten tegelijk binnen komen

2026-06-14 • via Nuitee
P
Parisa • couple • ca
10
Pros:

It was clean and nice

Cons:

The windows were so close to other buildings and they were looking inside

There was not a mirror in the room

2026-06-13 • via Nuitee
D
dana • couple • gb
10
exceptional
Pros:

amazing breakfast and service

2026-06-11 • via Nuitee
A
Abiodun • solo_traveller • ng
10
Our stay was amazing. One of the best hotels ever
Pros:

We love everything about the hotel. Good value for money. Very very lovely people. Would definitely be back here

Cons:

Nothing everting was great.

2026-06-06 • via Nuitee
R
Ronald • couple • ca
7
Cons:

Housekeeping consistently failed to meet basic standards. Despite activating the "make up room" button, our room was skipped entirely, and the indicator was simply turned off. Even after specifically requesting service at 8:00 PM, the room was not properly cleaned and the in-room bar drinks were never refilled. Furthermore, the minibar was left completely empty of soft drinks and snacks throughout the stay. Extremely disappointing service for a luxury brand.

2026-06-04 • via Nuitee
T
Twumwaa • extended_group • ca
10
2026-05-31 • via Nuitee
C
Claudia • family_with_children • gb
10
Everything in this hotel is amazing
2026-05-31 • via Nuitee
T
Tristan • solo_traveller • fr
9
2026-05-23 • via Nuitee
K
Kerstin • couple • de
10
Kleines feines und sehr exklusives Hotel mit einem sehr aufmerksamen Service Team
Pros:

Wir hatten die Junior Suite mit einem traumhaften blick, ein super modernes grosses bad und alles brandneu!

Cons:

Es gab absolut nichts zum aussetzen, es war einer der besten Hotelaufenthalte ever.

2026-05-21 • via Nuitee
N
Nancy • couple • ca
10
It was one of our best stays ever! The customer service was AMAZING!
Pros:

They were generous enough to have the best 5 star complimentary breakfast! And free items at the mini bar, excluding alcohol, with eye patches to prevents bags was a gorgeous touch!

Cons:

Nothing!

2026-05-21 • via Nuitee
E
Enitan Ejiro • family_with_children • ng
10
I had a wonderful stay
Pros:

Exceptional and Tasty meals

Cons:

Nothing

2026-05-12 • via Nuitee
B
bozena • couple • ca
9
Pros:

Everything

Cons:

Slippers in the room would be a nice touch

2026-05-12 • via Nuitee
O
Oliver • couple • ch
9
2026-05-09 • via Nuitee
A
Ashwath • solo_traveller • ch
9
2026-05-08 • via Nuitee
T
Trae • couple • gb
10
Amazing stay, both me and my girlfriend felt very welcomed and the staff was super helpful and accommodating
Pros:

Best hotel I’ve stayed at so far

Cons:

N/A

2026-05-06 • via Nuitee
K
Kristina • couple • us
10
2026-04-22 • via Nuitee
A
ajorgba • couple • ca
8
2026-04-06 • via Nuitee
A
Andrew • couple • gb
10
2026-03-30 • via Nuitee