Nobu Hotel Toronto

Hotels
33 Mercer Street , Toronto , ca

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent, attentive staff (multiple mentions of May, Mathilda)
Outstanding breakfast and food
Incredible views and great location
Luxurious, well-appointed rooms and suites
Spotless rooms / good housekeeping overall
Good gym and in-room amenities (Dyson, electronic toilets)
Cons:
No lobby and no dedicated spa
Limited dining/room service hours (Nobu closes at 10pm)
Elevator malfunction / safety incident
Expensive parking (~$80/day)
Inconsistent housekeeping in some reports
Small breakfast room / seating constraints

Categories

Cleanliness
1
Rooms described as spotless and well maintained in multiple reviews, though a few notes cite occasional housekeeping misses.
Service
1
Staff repeatedly praised (mentions of May, Mathilda and attentive service); however there are isolated serious service issues (poor welcome report, slow technician response to stuck elevator).
Location
1
Multiple mentions of incredible views and a great location in Toronto.
Room Quality
1
Rooms and suites described as luxurious, spacious and well appointed (Dyson hairdryers, straighteners, electronic toilets, comfortable beds).
Amenities
1
Mixed: strong in-room amenities but consistent complaints about missing common amenities (no lobby, no dedicated spa), limited dining/room service hours and a small breakfast room.
Value for Money
1
Concerns about value due to extra charges (approx. $80/day parking reported) and missing expected 5-star amenities for the price.
Food and Beverage
1
Food and especially breakfast receive frequent high praise (described as amazing/exquisite), though limited service hours are noted.
Overall Experience
1
Generally many glowing stays highlighting staff and quality, but a number of significant negative incidents (elevator safety scare, poor welcome, amenity shortfalls) create a polarized overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 09:12

Property Description

Discover the elegance and sophistication of Nobu Hotel Toronto, where luxury meets comfort in the heart of the vibrant city.

Unparalleled Amenities
Indulge in our air-conditioned rooms equipped with modern conveniences, including a coffee machine and complimentary WiFi. Each room offers a private bathroom with free toiletries, ensuring a refreshing stay.

Culinary Excellence
Savor the flavors of Japan at our renowned restaurant, featuring exquisite dining options and an inviting bar. Start your day with an à la carte breakfast, made to energize your adventures.

Prime Location
Situated near popular attractions like the CN Tower and Rogers Centre, you’ll have the best of Toronto right at your doorstep. With free bikes available, exploring the city has never been easier.

Experience a blend of luxury and convenience at Nobu Hotel Toronto—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Abiodun • solo_traveller • ng
10
Our stay was amazing. One of the best hotels ever
Pros:

We love everything about the hotel. Good value for money. Very very lovely people. Would definitely be back here

Cons:

Nothing everting was great.

2026-06-06 • via Nuitee
R
Ronald • couple • ca
7
Cons:

Housekeeping consistently failed to meet basic standards. Despite activating the "make up room" button, our room was skipped entirely, and the indicator was simply turned off. Even after specifically requesting service at 8:00 PM, the room was not properly cleaned and the in-room bar drinks were never refilled. Furthermore, the minibar was left completely empty of soft drinks and snacks throughout the stay. Extremely disappointing service for a luxury brand.

2026-06-04 • via Nuitee
T
Twumwaa • extended_group • ca
10
2026-05-31 • via Nuitee
C
Claudia • family_with_children • gb
10
Everything in this hotel is amazing
2026-05-31 • via Nuitee
T
Tristan • solo_traveller • fr
9
2026-05-23 • via Nuitee
K
Kerstin • couple • de
10
Kleines feines und sehr exklusives Hotel mit einem sehr aufmerksamen Service Team
Pros:

Wir hatten die Junior Suite mit einem traumhaften blick, ein super modernes grosses bad und alles brandneu!

Cons:

Es gab absolut nichts zum aussetzen, es war einer der besten Hotelaufenthalte ever.

2026-05-21 • via Nuitee
N
Nancy • couple • ca
10
It was one of our best stays ever! The customer service was AMAZING!
Pros:

They were generous enough to have the best 5 star complimentary breakfast! And free items at the mini bar, excluding alcohol, with eye patches to prevents bags was a gorgeous touch!

Cons:

Nothing!

2026-05-21 • via Nuitee
E
Enitan Ejiro • family_with_children • ng
10
I had a wonderful stay
Pros:

Exceptional and Tasty meals

Cons:

Nothing

2026-05-12 • via Nuitee
B
bozena • couple • ca
9
Pros:

Everything

Cons:

Slippers in the room would be a nice touch

2026-05-12 • via Nuitee
O
Oliver • couple • ch
9
2026-05-09 • via Nuitee
A
Ashwath • solo_traveller • ch
9
2026-05-08 • via Nuitee
T
Trae • couple • gb
10
Amazing stay, both me and my girlfriend felt very welcomed and the staff was super helpful and accommodating
Pros:

Best hotel I’ve stayed at so far

Cons:

N/A

2026-05-06 • via Nuitee
K
Kristina • couple • us
10
2026-04-22 • via Nuitee
A
ajorgba • couple • ca
8
2026-04-06 • via Nuitee
A
Andrew • couple • gb
10
2026-03-30 • via Nuitee
X
Xiaodong • couple • ca
10
2026-03-15 • via Nuitee
X
Xiaodong • couple • ca
10
2026-03-13 • via Nuitee
O
Owen • couple • gb
10
Luxurious hotel, with incredible views of Toronto, delicious food and helpful staff.
Pros:

Our suite was spotless, with great facilities and an incredible view of the city. The included breakfast was amazing and being able to have it in the room was a great touch. May and the team went out of their way to make our stay memorable. Thankyou and we can't wait to come back.

Cons:

Nothing, Everything from check-in to check-out was phenomenal.

2026-03-10 • via Nuitee
F
francois • couple • fr
9
Pros:

Superbe chambre. Breakfast exquis

Cons:

Rien

2026-03-09 • via Nuitee
A
Amy • couple • ca
10
2026-02-25 • via Nuitee