ACA Hotel Viminale

Hotels
Via Palermo, 36 , Rome , it

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Central location near major sites
Helpful and accommodating staff (many positive mentions)
Many guests reported clean rooms
Complimentary coffee and pastries available
Some rooms are quiet and comfortable
Affordable/modern rooms reported by several guests
Cons:
Small rooms and bathrooms (frequent complaint)
Room maintenance issues (leaks, broken toilets, low water pressure)
At least one report of rude/unhelpful front desk and poor guest handling
Occasional noise issues for some guests
Ground-floor and elevator cleanliness noted as needing improvement
Can be a bit far from certain train stations or specific restaurants

Categories

Cleanliness
1
Multiple reviews explicitly call the hotel clean and comfortable, though at least one report described dirty courtyard areas and issues in a room (leaking shower), so overall mildly positive but with notable exceptions.
Service
1
Staff are frequently described as helpful, available 24/7, and accommodating (upgrades mentioned); however there is a severe negative report of a rude front-desk interaction and refusal to refund, lowering but not negating generally positive service sentiment.
Location
1
Many guests praise the central location and proximity to major sites (Colosseum, Trevi, Santa Maria Maggiore); a few comments note it can be a bit far from certain train stations or recommended restaurants, so overall clearly positive.
Room Quality
1
Multiple mentions of small rooms and bathrooms, broken or leaking fixtures, uncomfortable beds and occasional noise problems; these recurring and significant negative comments make room quality the weakest aspect.
Amenities
1
Simple amenities (coffee machine, crostata, cappuccino & pie available) are appreciated, but issues like low water pressure and requests for cleaner ground floor/elevator temper the positive notes.
Value for Money
1
Mixed signals: some guests call the hotel affordable and note upgrades, while one guest strongly criticised paying very high rates for poor conditions; overall slightly negative on value.
Food and Beverage
1
Several guests explicitly mention coffee and pastry offerings (cappuccino, pie, crostata) as a positive touch, with no major food service complaints beyond limited options.
Overall Experience
1
Overall sentiment is mixed: many positive stays and strong praise for location and staff, but at least one extremely negative, unremedied experience and recurring room issues produce a slightly negative overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 12:20

Property Description

Welcome to ACA Hotel Viminale, your ideal getaway in the heart of Rome's Monti district!

Prime Location
Explore the charm of Rome with key attractions such as Quirinale Palace and Santa Maria Maggiore just minutes away. With easy access to Cavour and Repubblica Metro stations, adventure and culture are right at your doorstep.

Comfortable Accommodations
Unwind in our elegantly designed, air-conditioned rooms featuring modern amenities like a flat-screen TV, mini-fridge, and a private bath with a bidet, ensuring a serene stay every time.

Exceptional Services
Experience unparalleled hospitality with our 24-hour front desk and personalized concierge service, making your stay smooth and memorable.

Don't wait—book your stay at ACA Hotel Viminale today and immerse yourself in the beauty of Rome!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Carla • family_with_children • us
8
The room was clean and staff was helpful. But the size of the room was too small for 2 people.
Pros:

Breakfast was a cappuccino and pie. It was serve yourself.

Cons:

Different options.

2025-10-17 • via Nuitee
N
Natalie • couple • gb
10
Fantastic stay at this beautiful hotel. The location was perfect, the room was clean, and the staff were excellent. If I
Pros:

The location was fantastic. The decor was lovely, and it was very clean. Would highly recommend.

2025-10-16 • via Nuitee
G
Gregg • couple • us
9
Perfect for our needs.
2025-10-16 • via Nuitee
B
Beth Paredes • extended_group • cl
9
Limpio y tranquilo hotel
Pros:

El hotel limpio, pieza cómoda, sector cafe y dulce se agradece para los antojos

Cons:

Un poco retirado de estación trenes sobretodo con maleta grande

2025-10-15 • via Nuitee
D
Davide • solo_traveller • lu
8
2025-10-15 • via Nuitee
C
Carlo Seneci • extended_group • it
7
2025-10-14 • via Nuitee
S
Stef • extended_group • gb
10
Pros:

Very good location to the main sites and metro, staff were very helpful and available 24/7. Rooms were a good size and modern and did not get any traffic noise, would highly recommend the hotel.

2025-10-14 • via Nuitee
A
Ana T • couple • us
1
Absolutely Horrible Experience – Non-Stop Noise and a Terrible Room
Pros:

This hotel was a nightmare from the moment we arrived. The woman at the front desk was extremely rude and gave us a horrible room right next to reception, facing an interior courtyard full of garbage and dirty walls, completely unacceptable for any hotel, let alone one charging over €500 per night. The room was unbearably noisy, phones ringing constantly, people slamming the main door, staff moving dishes and chairs early in the morning. It was impossible to sleep. We had just arrived from a long flight from the U.S. and were exhausted, but the noise never stopped. When I asked to change rooms, I was told I had booked an “economy room,” even though my reservation clearly said Deluxe Double Room. When I requested a refund for the sleepless night, I was told "no", no apology, no manager available, just “you can leave if you don’t like it.” After contacting Booking.com, I was told the hotel could issue a refund if they wished. The front desk agent even admitted we were right, yet still refused to do anything. We were later moved to another room, which was slightly better but still poor — leaking shower, broken toilet, no proper toiletries, and an extremely uncomfortable bed. If you value sleep, cleanliness, or basic hospitality, avoid this place entirely. It’s noisy, unprofessional, and nowhere near the standard or price it claims to be.

Cons:

...

2025-10-14 • via Nuitee
L
Lartategui Torres • couple • es
7
Bien pero mejorable
Pros:

Limpio y cama cómoda.

Cons:

Baño muy pequeño

2025-10-14 • via Nuitee
M
Magnolia • couple • us
9
Affordable, modern hotel, great staff!
Pros:

Central to the places i want to visit and affordable.
The staff was great, Romeo even gave us an upgrade.. Christian was also very accomodating..
The room was modern, AC was working very well.

Cons:

The water pressure was so low the entire time. it took while to shower..
The Hotel itself looks modern and clean..
However the ground floor , and the elevator needs cleaning….

2025-10-13 • via Nuitee
F
francesca • extended_group • it
9
Pros:

Non avevo la colazione inclusa ma l'hotel metteva comunque a disposizione una macchina del caffè e una crostata a tutti gli ospiti. Ottima idea che permette comunque di consumare qualcosa appena svegli.

Cons:

Sono stata bene, da migliorare un pò l'isolamento acustico ma trovandosi in una zona molto centrale mi rendo conto che sia difficile.

2025-10-13 • via Nuitee
M
martin ivan • couple • ar
8
2025-10-12 • via Nuitee
A
Alessandro • solo_traveller • it
9
2025-10-11 • via Nuitee
M
Maor • family_with_children • il
8
להניח את ראש לישון לא יוטר מזה מיקום קרוב לקולסאום ורחוק קצת מעזור מסעדות המומלצות
Cons:

יש בדה בחדר מקלחת מיתר תופס מקום אין אפה לשים את הבגדים

2025-10-09 • via Nuitee
L
Linda • family_with_children • ca
10
Great stay!
Pros:

The location was great. There were plenty of restaurants and bars in close vicinity. A short walk to Santa Maria Maggiore and the Trevi Fountain. The room is very quiet and comfortable. The staff was exceptional in answering questions. There was coffee and pie available for the guests.

2025-10-08 • via Nuitee
C
Camille • couple • fr
7
2025-10-06 • via Nuitee
S
Stefano • extended_group • ch
10
2025-10-05 • via Nuitee
E
Erkanyan • solo_traveller • am
9
2025-10-02 • via Nuitee
F
Fernando • couple • uy
2
Cons:

the toilet flush didn't work

2025-10-02 • via Nuitee
K
Kim • couple • gb
9
Pros:

Staff were lovely

2025-10-02 • via Nuitee