FAV LUX Sapporo Susukino

Hotels
Minami 6-jo Nishi 7-chome, 4-2, Chuo-ku , Sapporo , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious, new rooms
Onsen and multiple saunas
In-room washer/dryer and microwave
Good value for money
Close to Susukino nightlife
Tasty breakfast and good coffee
Cons:
Front desk/staff perceived as cold or transactional
Limited breakfast variety
Some cleaning issues (floor not cleaned during stay, glass smudges, kettle residue)
Toilet odor reported by some guests
Station access can be a 10–15 minute walk or require a bus
Some amenities require pickup at reception (inconvenience)

Categories

Cleanliness
1
Generally reported as clean and new, but several guests noted specific issues (unclean floor during multi-night stay, toilet odor, glass smudges, kettle with water), producing mixed-to-slightly-negative sentiment.
Service
1
Multiple mentions of cold or transactional front-desk interactions and staff perceived as indifferent; automated check-in/out noted, contributing to a clearly negative view of service.
Location
1
Many guests praised the location for nightlife and proximity to Susukino; some noted it is a bit far from major train stations (15 min walk or bus), so overall mildly positive for convenience to entertainment but mixed for station access.
Room Quality
1
Rooms described as spacious, new, with tatami options and useful in-room appliances (microwave, washer/dryer); overall positive impressions of room comfort and size.
Amenities
1
Onsen, multiple large baths and saunas, in-room washer/dryer and available amenities were praised; minor inconvenience flagged that some amenities were at reception rather than in-room.
Value for Money
1
Several guests explicitly called out excellent cost-performance (コスパ最強) and felt the hotel offered strong value given facilities and location.
Food and Beverage
1
Breakfast is described as tasty (coffee and dishes), but some guests found the breakfast variety limited, yielding a slightly negative-to-mixed sentiment overall.
Overall Experience
1
Most headlines and comments reflect a pleasant or wonderful overall stay with likelihood to revisit; a few operational/service and minor cleanliness issues temper an otherwise positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 07:06

Property Description

Experience the charm of Sapporo at FAV LUX Sapporo Susukino, where comfort meets convenience.

Unbeatable Location
Nestled in the heart of Sapporo, our hotel is just a short stroll from iconic attractions like the Former Hokkaidō Government Office and Sapporo TV Tower, ensuring you’re always close to the action.

Chic & Comfortable Rooms
Our air-conditioned rooms are designed with your relaxation in mind. Enjoy thoughtful amenities like electric tea pots, flat-screen TVs, and private bathrooms equipped with free toiletries. Select rooms even feature fully-equipped kitchens for added convenience.

Exceptional Amenities
Start your day with a delightful continental breakfast, unwind in our sauna, or take advantage of our 24-hour front desk service to ensure all your needs are met during your stay.

Make your reservation today and start your journey in Sapporo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
naoharu solo_traveller jp
9
最高です。ありがとうございました。
Pros:

とても綺麗でおしゃれなホテルで金額以上の価値がありました。朝食もとても良かったです。スタッフの皆さんも若い方が多く、ホテル全体から活気が伝わってくる感じで元気がもらえました。スタッフの皆さんの対応も良かったです。大浴場も嬉しいですね。

Cons:

個人的好みになりますが、枕が柔らかく硬めがあると嬉しかったです。

2026-05-30 via Nuitee
S
Suyin family_with_children us
10
Great facility! I will definitely be coming back and highly recommend it to others.
Pros:

We stayed in a bunk room that sleeps six. It seems to be a new property with a very smart room design. The private shower, toilet, and double vanity are all separated from each other, allowing three to four people to use the facility at the same time. Each bed has its own charging station, and the room comes with a fridge, microwave, laundry machine, plates, and utensils. The facility also has a water filter & ice, so we didn't need to buy bottled water.

Cons:

None

2026-05-30 via Nuitee
K
kara solo_traveller jp
7
2026-05-28 via Nuitee
R
Robin family_with_children jp
9
2026-05-28 via Nuitee
H
HSIN WEI family_with_children tw
7
2026-05-28 via Nuitee
R
Rachada couple th
8
2026-05-27 via Nuitee
K
Kevin solo_traveller jp
10
Pros:

Incredibly kind staff, incredibly clean rooms and the quality for the price I got was superb. There’s nothing to worry about at this hotel. The onsen and sauna are wonderful and I can’t sing the praises of the room enough.

2026-05-27 via Nuitee
B
Brafish solo_traveller sg
9
Nice place
Pros:

Comfortable bed and decent size rooms. Staff were friendly.

Cons:

Some staff not attentive and had to call for their attention before they came over. But they were always polite and accommodating. Location is a bit far from Susukino station and we got caught in the rain when walking back to the hotel.

2026-05-26 via Nuitee
F
fen lan family_with_children tw
10
2026-05-25 via Nuitee
K
Keith extended_group hk
7
2026-05-25 via Nuitee
E
Elisha family_with_children au
10
Pros:

Cannot recommend this place enough. Great for families, large sized rooms including bath and shower. Own washing machine/dryer within the room. Modern and clean. A little far from susukino station

2026-05-25 via Nuitee
J
Julia extended_group au
8
2026-05-24 via Nuitee
C
Ching ying family_with_children tw
10
2026-05-23 via Nuitee
R
Rowena family_with_children om
6
Stressful
Pros:

Refused to clean are room after 4 days of stay. We are the one who make up our room. No refilling of tisuues and coffeee. Need to prompt in everything. Same daily breakfast.

Cons:

Vague management rules

2026-05-23 via Nuitee
板垣 extended_group jp
10
すすきの最高の宿
Pros:

とても清潔感があり、快適でした。

2026-05-21 via Nuitee
M
Mayumi couple jp
10
TOBEライブ参戦の思い出
Pros:

建物もお部屋もとてもキレイで、落ち着いた時間を過ごす事が出来ました。サウナ付きの大浴場もあり、疲れた体には最高に良かったです。部屋の設備や備品も良い物が置いてありました。

Cons:

特にありません。

2026-05-21 via Nuitee
W
Wojciech solo_traveller pl
10
2026-05-20 via Nuitee
C
Chee Seng couple my
9
Good location, great onsen and convinient. Like it
Pros:

Amazing in-house onsen, you can enjoy after a long traveling day. Washing machine and dryer make things easier 😘

2026-05-17 via Nuitee
M
MEI KUEN extended_group hk
7
2026-05-17 via Nuitee
H
Hendysuh solo_traveller id
8
2026-05-15 via Nuitee