Chachacha Hôtel

Hotels
9 Allée Commandant Charcot , Nantes , fr

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Attractive, quirky modern décor / pleasant ambience
Friendly, helpful and attentive staff (including Spanish-speaking reception)
Excellent central location, right next to the train station
Clean rooms and comfortable beds
Modern / nearly-new condition; good room brightness and views
Small thoughtful amenities (e.g., in-room water fountain)
Cons:
Noise from nearby tram and poor sound insulation
Rooms often very small, sometimes poorly ventilated
Occasional sewer/bathroom odors
Breakfast limited in choice and small dining area
Surrounding area can feel unsafe or 'rough' at night
Deposit/refund issue reported by one guest

Categories

Cleanliness
1
Multiple reviews note rooms are very clean and bright; 'exceptionally clean', 'très propre', 'chambre propre' while a few mention occasional bathroom smells (sewer odor) as an isolated maintenance issue.
Service
1
Consistently praised staff: friendly, helpful reception (including Spanish-speaking staff), attentive service and good support with lost luggage; one administrative issue noted (deposit refund delay) but overall service is a strong positive.
Location
1
Highly central and convenient (right by the train station, close to sights), repeatedly described as a great location for travel; some concerns about the surrounding area at night and tram noise affecting comfort.
Room Quality
1
Mixed but predominantly negative on room size and comfort: frequent comments about very small rooms, poor ventilation, noisy sliding bathroom doors, occasional sewer odors and small bathrooms despite good design and comfortable beds.
Amenities
1
Noted extras like a water fountain for rooms and modern decor; elevator exists but availability can be limited at peak times and dining space is small — overall modestly positive amenities.
Value for Money
1
Mixed to negative: several guests felt the price did not match what was offered ('ne vaut pas le prix'), while others found the room price reasonable for the central location; deposit refund complaint also impacts perceived value.
Food and Beverage
1
Breakfast described repeatedly as simple or disappointing with limited choices and a small breakfast room, though a few guests found it acceptable or good.
Overall Experience
1
Generally positive atmosphere and design, friendly staff and cleanliness lead to a pleasant stay for many guests, tempered by noise, small rooms and occasional smells; overall mildly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:19

Property Description

Discover a charming oasis at Chachacha Hôtel, perfectly situated in the heart of Nantes, just steps away from the SNCF Train Station.

Convenient Location
Nestled centrally, our hotel is a short stroll to the magnificent Château of the Dukes of Brittany and the picturesque Jardin des Plantes, placing the best of Nantes right at your doorstep.

Comfortable Accommodations
Relax in modern guest rooms featuring flat-screen TVs and complimentary WiFi, designed to ensure a restful stay. Each room is equipped with its own ensuite bathroom, providing comfort and privacy.

Inviting Amenities
Unwind at our welcoming bar after a day of exploration, and start your mornings with a delicious continental breakfast in our cozy dining room. With 24-hour reception and nearby public parking, your convenience is our priority.

Book your stay at Chachacha Hôtel today and experience the vibrant charm of Nantes!

Important information:

Please note that the hotel cannot accommodate guests with reduced mobility.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Simon • couple • gb
7
2026-08-22 • via Nuitee
S
SANDRO • couple • it
10
Pros:

Pulizia e accoglienza. Struttura nuova e luminosa. Personale eccezionale

2026-08-22 • via Nuitee
S
Sylvie • extended_group • fr
9
Idéal pour visiter Nantes parking en face et transport à côté on peut tout faire à pied
Pros:

L emplacement

2026-08-22 • via Nuitee
S
Soltermann • solo_traveller • ch
10
2026-08-22 • via Nuitee
P
PASQUALE • extended_group • it
10
Centralissimo e con tutti i confort, da consigliare
Pros:

Posizione super
Cortile attiguo con decine di ristoranti
Esattamente al centro della città
Ci ritornerei volentieri

Cons:

Nulla

2026-08-21 • via Nuitee
S
s • solo_traveller • fr
10
Pros:

La décoration colorée, l' emplacement, le p'tit dej...

2026-08-21 • via Nuitee
G
gogga • solo_traveller • it
7
Maggiore attenzione alla pulizia
Pros:

Staff molto carino, colaziome molto buona, stanze piccole ma carine. Posizione vicino alla stazione.

Cons:

Non era pulito questa volta. 10 giorni prima invece era molto pulita, si vede che dipende da chi fe le pulizie.

2026-08-21 • via Nuitee
N
Nicolás • couple • es
10
2026-08-20 • via Nuitee
L
Laure • solo_traveller • hk
10
Pros:

Very good nice hotel

2026-08-20 • via Nuitee
I
isabelle • solo_traveller • fr
10
Pros:

Tout

2026-08-20 • via Nuitee
D
Dorothée • couple • fr
9
2026-08-19 • via Nuitee
P
Peter Mark • couple • au
10
2026-08-19 • via Nuitee
C
Clémentine • solo_traveller • fr
10
Pros:

L'emplacement très pratique, la gentillesse du personnel et la propreté de l'établissement.

Cons:

Rien

2026-08-19 • via Nuitee
Y
Yvonne • extended_group • ie
9
Pros:

Lovely little hotel, great service in a very central location. It offers great value and was everything we needed

Cons:

The breakfast was okay

2026-08-19 • via Nuitee
R
Rmc • solo_traveller • fr
10
Pros:

Sejour rres agreable
Je regrette de ne pas avoir pu rester plus longtemps

2026-08-19 • via Nuitee
C
Christopher • solo_traveller • at
8
2026-08-19 • via Nuitee
F
Francois • solo_traveller • fr
8
2026-08-19 • via Nuitee
G
Gianbattista • solo_traveller • it
4
Nantes disastro fine vacanza
Pros:

Vicino al centro

Cons:

Da ciclista un hotel così non può non avere deposito bici mi anno fatto mettere 2 bici in un deposto vicino stazione risultato me le anno rubate vacanza finita male e 4000 euro di bici persi alla reception mi anno detto strano non è mai capitato sarà vero perciò ciclisti non andate in questo hotel

2026-08-19 • via Nuitee
P
Paula • solo_traveller • pt
9
Pros:

Tud

2026-08-19 • via Nuitee
M
Margarete • solo_traveller • de
10
Pros:

Perfect Hotel! I felt super comfortable and would always come back :)

Cons:

Nothing to dislike

2026-08-19 • via Nuitee