Chachacha Hôtel

Hotels
9 Allée Commandant Charcot , Nantes , FR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Attractive, quirky modern décor / pleasant ambience
Friendly, helpful and attentive staff (including Spanish-speaking reception)
Excellent central location, right next to the train station
Clean rooms and comfortable beds
Modern / nearly-new condition; good room brightness and views
Small thoughtful amenities (e.g., in-room water fountain)
Cons:
Noise from nearby tram and poor sound insulation
Rooms often very small, sometimes poorly ventilated
Occasional sewer/bathroom odors
Breakfast limited in choice and small dining area
Surrounding area can feel unsafe or 'rough' at night
Deposit/refund issue reported by one guest

Categories

Cleanliness
1
Multiple reviews note rooms are very clean and bright; 'exceptionally clean', 'très propre', 'chambre propre' while a few mention occasional bathroom smells (sewer odor) as an isolated maintenance issue.
Service
1
Consistently praised staff: friendly, helpful reception (including Spanish-speaking staff), attentive service and good support with lost luggage; one administrative issue noted (deposit refund delay) but overall service is a strong positive.
Location
1
Highly central and convenient (right by the train station, close to sights), repeatedly described as a great location for travel; some concerns about the surrounding area at night and tram noise affecting comfort.
Room Quality
1
Mixed but predominantly negative on room size and comfort: frequent comments about very small rooms, poor ventilation, noisy sliding bathroom doors, occasional sewer odors and small bathrooms despite good design and comfortable beds.
Amenities
1
Noted extras like a water fountain for rooms and modern decor; elevator exists but availability can be limited at peak times and dining space is small — overall modestly positive amenities.
Value for Money
1
Mixed to negative: several guests felt the price did not match what was offered ('ne vaut pas le prix'), while others found the room price reasonable for the central location; deposit refund complaint also impacts perceived value.
Food and Beverage
1
Breakfast described repeatedly as simple or disappointing with limited choices and a small breakfast room, though a few guests found it acceptable or good.
Overall Experience
1
Generally positive atmosphere and design, friendly staff and cleanliness lead to a pleasant stay for many guests, tempered by noise, small rooms and occasional smells; overall mildly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:19

Property Description

Discover a charming oasis at Chachacha Hôtel, perfectly situated in the heart of Nantes, just steps away from the SNCF Train Station.

Convenient Location
Nestled centrally, our hotel is a short stroll to the magnificent Château of the Dukes of Brittany and the picturesque Jardin des Plantes, placing the best of Nantes right at your doorstep.

Comfortable Accommodations
Relax in modern guest rooms featuring flat-screen TVs and complimentary WiFi, designed to ensure a restful stay. Each room is equipped with its own ensuite bathroom, providing comfort and privacy.

Inviting Amenities
Unwind at our welcoming bar after a day of exploration, and start your mornings with a delicious continental breakfast in our cozy dining room. With 24-hour reception and nearby public parking, your convenience is our priority.

Book your stay at Chachacha Hôtel today and experience the vibrant charm of Nantes!

Important information:

Please note that the hotel cannot accommodate guests with reduced mobility.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
RS • couple • gb
9
2026-09-19 • via Nuitee
A
Arnaud • solo_traveller • fr
8
2026-09-19 • via Nuitee
V
V. • solo_traveller • fr
9
Pros:

Déco atypique j adore!

2026-09-19 • via Nuitee
T
TedCot • solo_traveller • ca
9
Nice hotel in Nantes
Pros:

A new hotel with modern decor. Rooms are on the small side and storage space limited but it's a very pleasant place to stay when in Nantes. Close to the train station but the neighborhood isn't scratchy. Sound-proofing is good although you may still hear the rumbling of the street cars running in front of the hotel. Not much dining choices in the immediate vicinity but lots of choices just a few minutes away.

Cons:

Would prefer the room to be slightly bigger.

2026-09-18 • via Nuitee
B
Berengere • solo_traveller • fr
8
2026-09-18 • via Nuitee
C
Charly • solo_traveller • fr
10
Tout était très bien !
Pros:

Tout était très bien !

Cons:

Tout était très bien !

2026-09-18 • via Nuitee
F
Feryel • solo_traveller • gb
7
Cons:

very noisy despite the double glazed windows

2026-09-18 • via Nuitee
M
maureen • solo_traveller • au
9
Pros:

lovely little hotel with a beautiful breakfast

2026-09-18 • via Nuitee
A
Antonino • couple • it
8
Hotel molto bello e pulito
Pros:

Posizione ottima per raggiungere sia la stazione che il centro. Staff gentile e camere pulite. Hotel molto accogliente e particolare nell’arredo. Ci siamo trovati bene.

2026-09-18 • via Nuitee
A
ann • couple • ie
9
Excellent
Pros:

Great location, very unusual decor, staff very friendly and helpful

2026-09-18 • via Nuitee
D
Douay • solo_traveller • fr
10
2026-09-17 • via Nuitee
B
Birgitte • couple • dk
6
I store hele fint - ikke så imødekommende personale
Pros:

Lækker morgenmad - hyggelige omgivelser

Cons:

At vi ikke kunne købe noget at drikke - det blev sagt nej .

2026-09-17 • via Nuitee
L
Lisa Henriette • couple • de
10
2026-09-17 • via Nuitee
J
Jose Manuel • solo_traveller • es
9
Pros:

Todo nuevo, muy limpio, personal muy amable. Estación de tren enfrente para hacer excursiones y en el centro. Perfecto para unos dias.

Cons:

Por poner algo una neverita en la habitación ya hubiese sido ideal. Pero vamos. Tampoco es algo reseñable.

2026-09-16 • via Nuitee
S
Sabine • couple • de
7
2026-09-16 • via Nuitee
B
BOUSKIA • solo_traveller • fr
5
2026-09-16 • via Nuitee
S
Serge • solo_traveller • ch
7
2026-09-16 • via Nuitee
A
Antonius • couple • no
9
Fantastisk beliggenhet, stilig hotell med god frokost
Pros:

Beliggenheten er helt fantastisk. Vis av vis togstasjonen/ flybuss og gåavstand til flere attraksjoner. Frokosten var bra. Rommet var deilig med stort baderom med dusj og toalett. Trivelig innredning. Dyktig og hjelpsom personale.

Cons:

Ingenting, men jeg syntes at det var rart at resepsonansatte ikke hilser når du går forbi. Dette opplever jeg sjeldent på hoteller.

2026-09-15 • via Nuitee
R
Ruth • couple • gb
10
Perfect!
Pros:

Perfect location, spotless, comfortable and friendly. Water machine with still or sparkling in lobby a nice bonus.

Cons:

Nothing

2026-09-15 • via Nuitee
J
Jes • couple • us
3
Conveniently situated.
Pros:

Great location

Cons:

The a/c does not reach a sleepable temperature and blows directly onto the bed. Also, our bathroom sounded like it was haunted by a ghost who lost a Bollywood flute competition. No idea what that was.

2026-09-15 • via Nuitee