Chachacha Hôtel

Hotels
9 Allée Commandant Charcot , Nantes , fr

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Attractive, quirky modern décor / pleasant ambience
Friendly, helpful and attentive staff (including Spanish-speaking reception)
Excellent central location, right next to the train station
Clean rooms and comfortable beds
Modern / nearly-new condition; good room brightness and views
Small thoughtful amenities (e.g., in-room water fountain)
Cons:
Noise from nearby tram and poor sound insulation
Rooms often very small, sometimes poorly ventilated
Occasional sewer/bathroom odors
Breakfast limited in choice and small dining area
Surrounding area can feel unsafe or 'rough' at night
Deposit/refund issue reported by one guest

Categories

Cleanliness
1
Multiple reviews note rooms are very clean and bright; 'exceptionally clean', 'très propre', 'chambre propre' while a few mention occasional bathroom smells (sewer odor) as an isolated maintenance issue.
Service
1
Consistently praised staff: friendly, helpful reception (including Spanish-speaking staff), attentive service and good support with lost luggage; one administrative issue noted (deposit refund delay) but overall service is a strong positive.
Location
1
Highly central and convenient (right by the train station, close to sights), repeatedly described as a great location for travel; some concerns about the surrounding area at night and tram noise affecting comfort.
Room Quality
1
Mixed but predominantly negative on room size and comfort: frequent comments about very small rooms, poor ventilation, noisy sliding bathroom doors, occasional sewer odors and small bathrooms despite good design and comfortable beds.
Amenities
1
Noted extras like a water fountain for rooms and modern decor; elevator exists but availability can be limited at peak times and dining space is small — overall modestly positive amenities.
Value for Money
1
Mixed to negative: several guests felt the price did not match what was offered ('ne vaut pas le prix'), while others found the room price reasonable for the central location; deposit refund complaint also impacts perceived value.
Food and Beverage
1
Breakfast described repeatedly as simple or disappointing with limited choices and a small breakfast room, though a few guests found it acceptable or good.
Overall Experience
1
Generally positive atmosphere and design, friendly staff and cleanliness lead to a pleasant stay for many guests, tempered by noise, small rooms and occasional smells; overall mildly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:19

Property Description

Discover a charming oasis at Chachacha Hôtel, perfectly situated in the heart of Nantes, just steps away from the SNCF Train Station.

Convenient Location
Nestled centrally, our hotel is a short stroll to the magnificent Château of the Dukes of Brittany and the picturesque Jardin des Plantes, placing the best of Nantes right at your doorstep.

Comfortable Accommodations
Relax in modern guest rooms featuring flat-screen TVs and complimentary WiFi, designed to ensure a restful stay. Each room is equipped with its own ensuite bathroom, providing comfort and privacy.

Inviting Amenities
Unwind at our welcoming bar after a day of exploration, and start your mornings with a delicious continental breakfast in our cozy dining room. With 24-hour reception and nearby public parking, your convenience is our priority.

Book your stay at Chachacha Hôtel today and experience the vibrant charm of Nantes!

Important information:

Please note that the hotel cannot accommodate guests with reduced mobility.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Beatriz • couple • pt
9
Excelente localização e staff muito atencioso.
Pros:

O hotel tem uma localização excelente, a poucos minutos da estação de comboios e da paragem do autocarro para o aeroporto, o que torna as deslocações muito práticas. A decoração é muito agradável e as instalações são confortáveis. Destaco também a simpatia e disponibilidade do staff, sempre atencioso e pronto para ajudar.

Cons:

O único aspeto a apontar é o isolamento acústico. Como a rua é bastante movimentada, é possível ouvir algum ruído vindo do exterior.

2026-07-24 • via Nuitee
J
Jennifer • family_with_children • fr
8
Pros:

Pleasant modern hotel close to train station, very clean and well presented

Cons:

Shower was very dark. The day we arrived was very windy and our room was on the top floor. The sound of wind under the roof was loud and unpleasant.

2026-07-24 • via Nuitee
S
Stephan • couple • at
9
Pros:

Lage am Bahnhof, sehr gutes Preis-/Leistungsverhälnis

2026-07-24 • via Nuitee
N
Neslian • solo_traveller • fr
9
2026-07-24 • via Nuitee
G
Giorgio Valtolina • solo_traveller • it
8
Pros:

Lo stile giovane e moderno dell'hotel.

Cons:

Le dimensioni della camera e la difficoltà a trovare parcheggio nelle vicinanze.

2026-07-24 • via Nuitee
A
Adrien • solo_traveller • fr
9
Hôtel très chouette au coeur de Nantes
Pros:

Hôtel très agréable et bien décoré. Literie confortable. Petit-déjeuner très appréciable.

Cons:

La caution qui est demandée par l'hôtel.

2026-07-24 • via Nuitee
L
Loreto71 • solo_traveller • es
10
2026-07-24 • via Nuitee
C
christine • solo_traveller • fr
8
Cons:

Emplacement compliqué pour la depose des bagages

2026-07-24 • via Nuitee
P
Pascal • solo_traveller • fr
10
Pros:

Personnel souriant ,proche de ses clients
L’hotel trés bien placé pŕès de la gare
Le style de l’hotel,propreté
Le petit déjeuner copieux

Cons:

Ras

2026-07-24 • via Nuitee
E
Elizabeth • couple • au
10
Love this place!
Pros:

Loved this place. Great staff with 24-hour reception, everything very neat, comfortable and stylish. Also very affordable. Very impressed! We didn’t have the breakfast, it looked nice but I think the cafe around the corner might be better value. Some photos of the breakfast would be helpful on their website.

2026-07-23 • via Nuitee
F
frederic • couple • fr
8
2026-07-23 • via Nuitee
B
Benoît • solo_traveller • fr
9
Pros:

Emplacement parfait face à la gare et son parking. Le centre ville est à dix minutes à pied. Personnel sympa et prêt à répondre à toutes les questions. Calme, confortable et déco astucieuse.

Cons:

Wifi un peu à la ramasse

2026-07-23 • via Nuitee
A
Abdella • solo_traveller • fr
9
Très bon hotel idéalement situé.
Pros:

Personnel agréable, chambre confortable et fonctionnelle. Le petit déjeuner assez classique. Situation assez pratique entre gare et centre ville.

Cons:

C'est un détail mais ma chambre donnait sur la partie tram qui est la partie la plus vivante et bruyante. Malgré l'isolation, j'ai vaguement pu entendre l'extérieur donc pour les personnes sensibles, précisez que vous souhaitez une chambre ne donnant pas sur le tram.

2026-07-23 • via Nuitee
S
StephanieM • solo_traveller • fr
10
Pros:

Tout était top, décoration, superficie des chambres, propreté, personnel disponible et serviable, petit déjeuner et emplacement idéal proche gare.
Rapport qualité/ prix très bon

Cons:

RAS

2026-07-22 • via Nuitee
F
François • solo_traveller • fr
9
Très bon petit hôtel à conseiller
Pros:

Disponibilité, efficacité, chambre calme, propre, bien équipée, salle de bain au top !

Cons:

Curieusement, on laisse une caution de 20 euros en arrivant "au cas où vous voleriez quelque chose"... sans commentaire !

2026-07-22 • via Nuitee
K
Kathryn • solo_traveller • gb
10
Pros:

Atmosphere, comfort, everything.

Cons:

Nothing

2026-07-22 • via Nuitee
E
Eric • solo_traveller • fr
9
2026-07-22 • via Nuitee
C
Concepcion • couple • ch
8
2026-07-21 • via Nuitee
H
holz • solo_traveller • fr
9
2026-07-21 • via Nuitee
S
Sara Maeve • couple • ie
10
2026-07-21 • via Nuitee