Chachacha Hôtel

Hotels
9 Allée Commandant Charcot , Nantes , fr

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Smoke alarms
See all facilities

Review Highlights

Pros:
Attractive, quirky modern décor / pleasant ambience
Friendly, helpful and attentive staff (including Spanish-speaking reception)
Excellent central location, right next to the train station
Clean rooms and comfortable beds
Modern / nearly-new condition; good room brightness and views
Small thoughtful amenities (e.g., in-room water fountain)
Cons:
Noise from nearby tram and poor sound insulation
Rooms often very small, sometimes poorly ventilated
Occasional sewer/bathroom odors
Breakfast limited in choice and small dining area
Surrounding area can feel unsafe or 'rough' at night
Deposit/refund issue reported by one guest

Categories

Cleanliness
1
Multiple reviews note rooms are very clean and bright; 'exceptionally clean', 'très propre', 'chambre propre' while a few mention occasional bathroom smells (sewer odor) as an isolated maintenance issue.
Service
1
Consistently praised staff: friendly, helpful reception (including Spanish-speaking staff), attentive service and good support with lost luggage; one administrative issue noted (deposit refund delay) but overall service is a strong positive.
Location
1
Highly central and convenient (right by the train station, close to sights), repeatedly described as a great location for travel; some concerns about the surrounding area at night and tram noise affecting comfort.
Room Quality
1
Mixed but predominantly negative on room size and comfort: frequent comments about very small rooms, poor ventilation, noisy sliding bathroom doors, occasional sewer odors and small bathrooms despite good design and comfortable beds.
Amenities
1
Noted extras like a water fountain for rooms and modern decor; elevator exists but availability can be limited at peak times and dining space is small — overall modestly positive amenities.
Value for Money
1
Mixed to negative: several guests felt the price did not match what was offered ('ne vaut pas le prix'), while others found the room price reasonable for the central location; deposit refund complaint also impacts perceived value.
Food and Beverage
1
Breakfast described repeatedly as simple or disappointing with limited choices and a small breakfast room, though a few guests found it acceptable or good.
Overall Experience
1
Generally positive atmosphere and design, friendly staff and cleanliness lead to a pleasant stay for many guests, tempered by noise, small rooms and occasional smells; overall mildly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:19

Property Description

Discover a charming oasis at Chachacha Hôtel, perfectly situated in the heart of Nantes, just steps away from the SNCF Train Station.

Convenient Location
Nestled centrally, our hotel is a short stroll to the magnificent Château of the Dukes of Brittany and the picturesque Jardin des Plantes, placing the best of Nantes right at your doorstep.

Comfortable Accommodations
Relax in modern guest rooms featuring flat-screen TVs and complimentary WiFi, designed to ensure a restful stay. Each room is equipped with its own ensuite bathroom, providing comfort and privacy.

Inviting Amenities
Unwind at our welcoming bar after a day of exploration, and start your mornings with a delicious continental breakfast in our cozy dining room. With 24-hour reception and nearby public parking, your convenience is our priority.

Book your stay at Chachacha Hôtel today and experience the vibrant charm of Nantes!

Important information:

Please note that the hotel cannot accommodate guests with reduced mobility.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Alan • solo_traveller • gb
10
Hard to beat in this price range and even significantly above
Pros:

Great location, friendly staff, great value

2026-05-31 • via Nuitee
A
Augustin • solo_traveller • fr
10
Pros:

L'accueil, les différentes équipes

Cons:

Le prix sur booking plus cher qu en direct😂

2026-05-30 • via Nuitee
G
giovanni • extended_group • es
10
Hotel strategico in una buona posizione per fare shopping e cenare
Pros:

Hotel super ben decorato dagli arredi ed ai dettagli nulla lasciato al caso .. personale in reception sempre educati e sorridenti .. le camere un po’ piccole ma sono talmente belle che è un piacere dormirci .. colazione buona qualità .

Cons:

Il parcheggio un po’ difficile

2026-05-30 • via Nuitee
A
Aline • couple • ch
10
2026-05-30 • via Nuitee
C
Caspar • extended_group • ch
9
Modernes geschmackvolles Stadthotel.
Pros:

Schönes modernes Stadthotel, sehr geschmackvoll eingerichtet. Frühstück war Extraklasse.

Cons:

Direkte Zufahrt mit Auto war unmöglich, das Parkhaus beim Bahnhof und auch andere Parkplätze extrem teuer. Deshalb würde ich das Hotel Autofahrern nicht empfehlen. Dafür liegt es für Zugreisende ideal.

2026-05-30 • via Nuitee
C
Catherine • couple • ie
8
2026-05-29 • via Nuitee
P
Pierson • solo_traveller • fr
9
2026-05-29 • via Nuitee
C
Carolyn Dunn • couple • us
10
2026-05-29 • via Nuitee
S
Salasca • couple • fr
9
2026-05-28 • via Nuitee
A
Aurore • couple • fr
8
Idéal pour une nuit près de la gare
Pros:

L’emplacement est parfait et le personnel adorable

Cons:

Un peu cher pour la taille de la chambre et la qualité du petit déjeuner.

2026-05-28 • via Nuitee
E
Emanuela • solo_traveller • fr
10
Pros:

La décoration la fontaine à eau, les gel douche et shampoing la literie

Cons:

Rien

2026-05-28 • via Nuitee
A
Alan • couple • fr
9
2026-05-28 • via Nuitee
E
ELISABETH • extended_group • fr
9
Un hôtel fabuleux !
Pros:

Très chouette accueil. Décoration fun et confort de la chambre top. Salle du petit déjeuner à la décoration très soignée et service de vaisselle très joli. Super buffet continental Personnel aux petits soins. On recommande !!!!

Cons:

Rien

2026-05-27 • via Nuitee
L
Lucia • solo_traveller • de
9
Pros:

Schön dekoriertes Hotel in guter Lage, um die Stadt zu erkunden. Das Personal ist sehr freundlich und hilfsbereit.

2026-05-27 • via Nuitee
G
GILBERT • couple • fr
10
On pourrait même y danser du cha cha cha
Pros:

Le thème sur la musique étant moi-même musicien
La fontaine d’eau très fraîche

Cons:

Chambre trop petite avec de volumineux bagages

2026-05-27 • via Nuitee
B
BOULARD • solo_traveller • fr
9
2026-05-26 • via Nuitee
S
Sawsen • solo_traveller • fr
10
2026-05-26 • via Nuitee
O
Olivier • couple • fr
9
Bien 👍
Pros:

Original , la deco sympa , belle senteur en arrivant ,

Cons:

C’est très minimalisme pour tout

2026-05-26 • via Nuitee
N
NICOLAS • family_with_children • fr
8
Pros:

Propreté, confort de la chambre.
Personnel accueillant et disponible.
Fontaine à eau disponible au RDC.

Cons:

RAS.

2026-05-25 • via Nuitee
E
Eve • solo_traveller • re
10
Pros:

Tout

Cons:

Il faut descendre pour prendre de l'eau

2026-05-25 • via Nuitee