Umhlanga Apart Hotel

Hotels
60 Meridian Drive , Durban , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Location praised as ideal/exceptional
Friendly reception/restaurant staff in many reviews
Rooms described as neat, spacious and well laid out
Clean and tidy noted by several guests
Pool, spa and free parking mentioned positively
Good value / affordable
Cons:
Housekeeping inconsistencies: unclean cutlery, used loo on arrival, no dish cloth
Slow or poor response to issues; broken amenities (wifi/aircon/TV) reported
Unresolved breakage deposit and poor manager follow-up
Slow elevator
Some guests found location far from the beach

Categories

Cleanliness
1
Mixed reports: several guests praised ‘clean and tidy’ rooms and facilities, but multiple specific complaints (unclean cutlery, used/unclean loo on arrival, lack of dish cloths) indicate problems with housekeeping consistency.
Service
1
Mixed service feedback: many mentions of friendly, helpful reception/restaurant staff and specific praise for some employees, but notable failures (very slow response to issues, ignored requests, unresolved breakage deposit and lack of manager follow-up) pull the score down.
Location
1
Generally praised as ideal/exceptional and cited as a positive multiple times; a minority noted it was far from South Beach but overall sentiment favors location.
Room Quality
1
Rooms described as neat, spacious, with good layouts (separate living area, kitchenette) and appreciated by several guests; some issues reported (missing expected couch, aircon not working in one stay) but overall room quality leans positive.
Amenities
1
Mixed amenities feedback: positives include inviting pool, spa and free parking, but practical amenity failures were reported (no wifi/aircon/TV on first day, slow elevator, no dish cloth) indicating inconsistent amenity delivery.
Value for Money
1
Multiple guests explicitly stated the hotel was good value/affordable and recommended it; perceived value is generally positive.
Food and Beverage
1
Not meaningfully discussed in the reviews; no clear positive or negative consensus.
Overall Experience
1
Highly mixed overall impressions: several guests report being very happy or having an amazing experience, while others report stressful incidents (deposit non-return, slow issue resolution). Net overall sentiment balances out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 18:00

Property Description

Discover your perfect getaway at Umhlanga Apart Hotel, where comfort meets convenience in beautiful Durban.

Relax and Recharge
Our spacious rooms are designed for your comfort featuring modern amenities and cozy ambiance, ensuring a rejuvenating stay for every guest.

Unparalleled Amenities
Stay active in our well-equipped fitness center or take a dip in the inviting indoor pool. Enjoy our complimentary WiFi throughout the hotel to keep you connected.

Delicious Dining Options
Start your day right with a delightful à la carte breakfast, crafted to tantalize your taste buds and energize you for your adventures ahead.

Experience the best of Durban's attractions just a short drive away. Don't wait—book your stay at Umhlanga Apart Hotel today for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Siphokazi solo_traveller za
6
2026-08-21 via Nuitee
P
President couple za
10
2026-08-21 via Nuitee
A
Adel solo_traveller qa
8
Pros:

The beds were comfortable. The gym and pool were really nice.

Cons:

If you are trying to get a rest, then this is not the place. The rooms are not sound proof so you can hear everything outside. The street below is very busy and the noise from the cars will keep you up at night. The room also gets very hot and yhe central air-conditioning does not seem to work.

2026-08-20 via Nuitee
B
Bongumusa couple za
1
I was there to celebrate my birthday but didnt because they was no Water
Pros:

No Breakfast Provided

Cons:

They was no water in the building

2026-08-20 via Nuitee
M
MbalEnhle extended_group za
7
Peaceful
Pros:

It is clean, safe and beautiful

Cons:

The bar was not operating therefore we could not get water and all other beverages

2026-08-20 via Nuitee
S
Sinoxolo solo_traveller za
10
Beautiful place,me and my family loved it
Pros:

It’s safe and clean

2026-08-20 via Nuitee
M
Mkhize solo_traveller za
9
2026-08-20 via Nuitee
P
Portia solo_traveller za
7
It's a good place
Pros:

The place is so beautiful 😍

Cons:

Late house keeping

2026-08-19 via Nuitee
L
Lovely solo_traveller za
10
Pros:

The room was great and clean, I forgot my charger and they helped me with just one phone call.

2026-08-19 via Nuitee
T
Thabisa extended_group za
5
Not happy with the room at all because of the noise through the separating door from the next room.
Pros:

the bed was comfortable

Cons:

the noise from the room next to me through the door was too much, it was like we were in the same room, we could not sleep, i think its important to ask if a person is comfortable with that room when they book or check in.

2026-08-18 via Nuitee
S
Sack solo_traveller za
4
Dont know if I would stay again
Pros:

Rooms were big and clean

Cons:

Where to start: TV didn’t work, lift got stuck, not noise protected you can hear all the traffic and everything going on in the rooms next door and around you. Staff so loud renovations

2026-08-18 via Nuitee
Q
Quinton solo_traveller ae
8
Pros:

Friendly staff. Central location thou parking quite challenging to find.

Cons:

Restaurant and some facilities closed. Which in my opinion should be informed at the time of booking as a form of full transparency.

2026-08-18 via Nuitee
A
Andrew solo_traveller za
3
Pros:

Nothing

Cons:

Not a good, lots of noise

2026-08-17 via Nuitee
Z
Zinhle solo_traveller za
6
Pros:

location was good

Cons:

the cleaning staff left the cigarettes in my bath room and on my last night the security opened my door without knocking.I didn't feel safe at all

2026-08-17 via Nuitee
A
Ally couple za
10
2026-08-17 via Nuitee
D
Debbie solo_traveller za
1
Pros:

Nothing services are pathetic. Phone in room isn't working. I called from my cell phone to ask for tea station and it didn't come. I called back after 30minutes to ask and complain and still waiting.

I will never recommend this place to anyone. I came here for a meeting.

It's not up to standards.

Cons:

Everything

2026-08-16 via Nuitee
A
Amanda solo_traveller za
6
2026-08-16 via Nuitee
T
Thwala solo_traveller za
10
2026-08-16 via Nuitee
S
Sangweni couple za
6
2026-08-16 via Nuitee
N
Nelisiwe solo_traveller za
6
Pros:

The place is clean, nice comfortable bed, friendly staff

Cons:

No hot water in the showers at night, no mini bar fridge in the room, noise from cars passing by, the lift not having a button to press when you on the ground floor and want to go up

2026-08-15 via Nuitee