Hotel LIV

Hotels
210 Monument Road , Birmingham , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Coffee Shop on site
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Clean / many mentions of cleanliness
Free Wi‑Fi
Free/onsite parking
Spacious room size / good room design
Good value for money (for some guests)
24-hour reception / helpful security
Convenient central location for some
Cons:
Noise from other guests, nearby club/takeaway, and slamming doors
Room maintenance issues (holes in walls, faulty doors, broken sofa bed)
Shower/drain smells and shower problems
Bedding problems (stains/blood reported)
Vermin reported in at least one stay
Uncomfortable/hard beds and lack of bedside light switch
Missing/faulty amenities (no hairdryer, empty soap dispenser, no bedside lamps)
Car park felt unsafe/late-night street disturbance

Categories

Cleanliness
1
Many guests repeatedly call the hotel 'clean' and 'very clean', though there are serious isolated issues reported (blood on bedding, sticky floors, vermin, smelly shower/drain and poor maintenance in some rooms).
Service
1
Staff repeatedly described as very friendly, accommodating and helpful, with guests grateful for support during difficult stays; reception and security noted as helpful.
Location
1
Convenient central location and on-site parking praised, but several guests noted nightlife/club/takeaway noise and some found the hotel a little out of the way or parking area feeling unsafe.
Room Quality
1
Multiple complaints about room condition: broken sofa bed, uncomfortable/hard beds, faulty doors beeping, holes in walls, poor maintenance, shower problems and persistent smells — outweighing occasional praise for room size/design.
Amenities
1
Basic amenities present (free Wi‑Fi, parking) but several missing or faulty items reported: no bar, no hair dryer, empty soap dispenser, no bedside lamps, lack of TV instructions and other small essentials.
Value for Money
1
Some guests felt it was very good value for the price paid and would rebook, despite some issues — overall modestly positive value perception.
Food and Beverage
1
Little on-site F&B; specifically noted absence of a bar and disturbance from takeaway/nearby venues, which was a negative for some guests.
Overall Experience
1
Mixed overall: many praise staff and cleanliness while others report significant disturbances and maintenance issues; experiences vary widely between very positive stays and stays with major problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 18:02

Property Description

Experience the perfect blend of comfort and convenience at Hotel LIV in the heart of Birmingham.

Modern Accommodations: Each guest room features a sleek design with a flat-screen TV, a cozy desk, and a private bathroom complete with complimentary toiletries and slippers for your utmost relaxation.

Exceptional Amenities: Enjoy complimentary WiFi and free private parking, ensuring that your stay is not only enjoyable but hassle-free. Our 24-hour front desk is always available to assist with any needs or inquiries you may have.

Prime Location: Situated just a mile from Broad Street and within reach of iconic attractions like Brindleyplace and the ICC-Birmingham, you’ll have the best of Birmingham at your doorstep.

Don't miss out; secure your stay at Hotel LIV today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jay • solo_traveller • gb
10
Pros:

The service

Cons:

The comfy short stay

2026-05-30 • via Nuitee
D
Dean • solo_traveller • gb
7
2026-05-30 • via Nuitee
A
Abdul • solo_traveller • gb
6
Pros:

Staff were pleasant & friendly

Cons:

Nosey roads

2026-05-29 • via Nuitee
A
Alex • solo_traveller • gb
1
Pros:

Nothing

Cons:

Strong smell from the toilet
No fan 🪭, room as hot as oven

2026-05-29 • via Nuitee
R
Reilly • solo_traveller • gb
10
Pros:

Friendly stay

Cons:

Elexelint customer service

2026-05-29 • via Nuitee
J
Justin Potter-Daniels • solo_traveller • gb
10
2026-05-28 • via Nuitee
J
James • solo_traveller • gb
5
Ok for a short stay
Pros:

Good location, room was clean and shower was fine.

Cons:

Noisy inconsiderate guests early hours of the morning.

2026-05-27 • via Nuitee
P
Precious • solo_traveller • gb
6
Pros:

I liked the fact that it was very neat and tidy

Cons:

The low roof attic like feature wasn’t great.
The room was very hot to stay in especially in hot weather

2026-05-26 • via Nuitee
J
jacqui • solo_traveller • za
9
2026-05-26 • via Nuitee
M
Michelle • solo_traveller • gb
8
2026-05-26 • via Nuitee
M
Mayada • solo_traveller • gb
8
It was comfy . I rested well. I would stay there again but I’ll ask for higher floors
Pros:

Clean over all. Nice and helpful staff. Comfortable bed. Available free parking

Cons:

Being on the first floor was noisy as close to the road , also I prefer a clothe curtain it feels more like home and warm. While the blinds looks modern but doesn’t add warmth

2026-05-26 • via Nuitee
F
Fady • solo_traveller • se
10
Cozy hotel & wonderful staff
Pros:

There was an issue with my Wi-Fi connection, and the staff were very helpful and committed to resolving it. I really appreciated their support.

2026-05-25 • via Nuitee
S
Saifur • extended_group • gb
1
2026-05-25 • via Nuitee
L
Lad • family_with_children • gb
4
Ok, not great
Pros:

The hotel and room looked recently renovated.

Cons:

Needed better clarity of where parking was.
Reception staff forgetting to request for £50 security deposit, then requesting later, something which was not part of booking.com protocol.

Wi-Fi code had to be chased down.

Room was hot, sofa bed for third guest was very uncomfortable. Requested an additional bed which was rejected.

On a hot day realising the window was open and flies were on the bed.

2026-05-24 • via Nuitee
C
Clive • couple • gb
8
Pros:

Convenient for us. Ideal for overnight stay. Short drive to Tally Ho for Graduation.

2026-05-23 • via Nuitee
B
Beale • couple • gb
5
Wouldn’t dream of staying here again
Pros:

Nothing much. Parking was available

Cons:

Had to put £50 deposit in in case you damaged or smoked in room. They said you should get in back in 24 hours. Lift only went to 2nd floor we were on 3rd. I could say more…

2026-05-23 • via Nuitee
J
John • couple • gb
5
2026-05-22 • via Nuitee
A
Armand • couple • gb
10
2026-05-22 • via Nuitee
R
Rukhsar • couple • gb
1
Rubbish would not recommend
Pros:

The layout .

Cons:

The car park and outside noise
Door wasn’t not locking
Can’t find staff to speak too
Not very comfy bed also

2026-05-22 • via Nuitee
L
Lee • solo_traveller • gb
10
Solo trip
Pros:

My room was extremely clean, the shower was great with lots of hot water.
Complimentary toiletries including a toothbrush and toothpaste, there's a large free carpark out the back. Once you turn into the street that the hotel is on, look to the right after the shisha lounge you will see the entrance to the car park.
Staff are really friendly.

2026-05-21 • via Nuitee