Radisson Resort Layan Phuket

Hotels
Radisson
48 Layan Road, Soi 2, Moo.6, Chengthalay Sub-District, Thalang District, Phuket 83110 , Layan Beach , TH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to Layan beach (5–7 minutes) and near Bang Tao; convenient location and quiet setting
Modern, pleasant hotel and room design with comfortable beds and great bathrooms
Good pools and strong gym facilities (including linked neighbouring gym)
Hourly shuttle to the beach and nearby dining/shopping options
Breakfast buffet praised by multiple guests
Cons:
Consistent cleanliness issues: dirty rooms, poor housekeeping, sewage smell in one family room
Shortages of beach/pool towels and occasional missing toiletries (shower gel)
Some staff reported as unfriendly; shuttle missed one return pickup
Breakfast can be repetitive and the restaurant often busy with slower service
At least one guest called the property 'cheap and nasty' indicating poor perceived value by some

Categories

Cleanliness
1
Multiple guests reported dirty rooms, inconsistent housekeeping, missing toiletries (shower gel) and a strong sewage smell in one family room; towels for pool/beach were often unavailable.
Service
1
Mixed service: some praise for staff and shuttle operation, but reports of unfriendly staff, missed shuttle pickup from the beach and slow table clearing at breakfast.
Location
1
Very good location: 5–7 minutes to Layan beach, close to Bang Tao and airport, quiet setting with nearby restaurants and easy transport options.
Room Quality
1
Rooms are modern and comfortable with good beds and pleasant bathrooms; several guests described spacious, well-designed rooms (though some had initial cleanliness issues requiring moves).
Amenities
1
Strong amenities overall: good pools and well-equipped, modern gyms (including access to neighbouring hotel's gym), hourly shuttle to beach; occasional shortages of beach towels and some supply issues noted.
Value for Money
1
Mixed perceptions of value: some guests felt the hotel was excellent for location and facilities, while at least one guest called it 'cheap and nasty' due to cleanliness problems.
Food and Beverage
1
Breakfast and buffet generally appreciated for quality, but reports of repetitive breakfast options and a busy breakfast restaurant with slow service; limited coffee facilities mentioned.
Overall Experience
1
Overall mixed: several very positive stays (design, rooms, gym, location) but significant negative experiences around cleanliness and inconsistent service lead to divided overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 10:42

Property Description

Discover the serene charm of Laya Resort Phuket, nestled just steps away from the pristine Layan Beach.

Luxurious Accommodations
Relax in our air-conditioned rooms, each featuring a balcony, minibar, and flat-screen TV for your comfort. Whether it's a romantic getaway or family retreat, our accommodations provide the perfect oasis.

Dining Delight
Indulge in delectable Italian cuisine at our on-site restaurant, complemented by refreshing drinks from our bar. Start your day right with a delicious buffet or American breakfast, crafted to satisfy every palate.

Unmatched Amenities
Take a dip in our outdoor swimming pool or stay active in our fitness center. With a kids' club available and complimentary WiFi, we cater to guests of all ages, ensuring a memorable stay.

Don't miss out on this paradise—book your stay at Laya Resort Phuket today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Regina family_with_children fr
10
Alright!
Pros:

So friendly team, everything so close, comfortable, big room and clean,

Cons:

No sauna

2026-08-31 via Nuitee
K
Kamran family_with_children pk
10
Pros:

One of the best in Phuket’s in terms of value for money . Highly recommended for families

Cons:

New -

2026-08-22 via Nuitee
A
ALMANSOORI couple ae
9
Pros:

الموظفين والموقع والنظافه

Cons:

الفطور ماكان لذيذ اطلاقا

2026-08-18 via Nuitee
M
Meleane couple au
10
Memorable
Pros:

Everything about the property we loved. It was abit far from everything but it was also a good thing too to get away from the noise most nights. The staff were lovely. We loved every staff member we interacted with or passed by. So respectful and kind - always welcoming! We especially loved Net the waiter, who greeted us every morning and was attentive to know what my partner preferred which was always ice in a tall cup. Haha! Thank you for putting up with him Net :) we love and will always remember you and the morning breakfast staff always greeting us at the door.

Cons:

Some days it was the location being far from everything

2026-08-02 via Nuitee
I
Ivan couple ru
10
2026-05-28 via Nuitee
P
Peter couple de
6
2026-05-26 via Nuitee
D
David family_with_children de
10
Unser Aufenthalt im Laya Resort Phuket war einfach außergewöhnlich!
Pros:

Unser Aufenthalt im Laya Resort Phuket war einfach außergewöhnlich! Das gesamte Hotel überzeugt mit wunderschöner Atmosphäre, exzellentem Service und großer Gastfreundschaft. Besonders hervorheben möchten wir jedoch das fantastische Personal.

Ein ganz großes Dankeschön an Yaya, Liya, Victoria und Ploy – sie waren jederzeit unglaublich freundlich, aufmerksam, hilfsbereit und immer mit einem Lächeln für uns da. Sie haben unseren Aufenthalt mit ihrem herzlichen und professionellen Service wirklich unvergesslich gemacht. Jeder Wunsch wurde sofort erfüllt und wir haben uns vom ersten bis zum letzten Moment bestens aufgehoben gefühlt.

So einen hervorragenden Service erlebt man nur selten. Genau solche Mitarbeiter machen ein Hotel zu etwas ganz Besonderem. Wir würden jederzeit wiederkommen und können das Laya Resort Phuket von Herzen weiterempfehlen!

Vielen Dank für diese wunderschöne Zeit!

2026-05-25 via Nuitee
J
Jordan extended_group au
8
2026-05-22 via Nuitee
E
ELMAR solo_traveller pa
10
Pros:

Все чисто и окуратно

2026-05-21 via Nuitee
K
Kristýna couple cz
8
Pros:

Bazén s vířivkou

Cons:

95 % hotelu byli Rusáci.
Snídaně byli v pohodě, nic extra.
Cesta na pláž otřesná. Celou dobu po silnici a na pláži se stavělo, takže prach.

2026-05-19 via Nuitee
C
Caroline family_with_children gb
9
Really luxurious hotel, amazing breakfasts, and super clean.
Pros:

The variety of swimming pools. Quiet location. Near the beach. Western and traditional food available. Friendly environment.

Cons:

The building work starting at 8am every morning and being nearly an hour away from the centre.

2026-05-16 via Nuitee
Z
Zanele couple za
10
2026-05-14 via Nuitee
C
Christine solo_traveller gb
10
2026-05-13 via Nuitee
M
Milla couple dk
8
2026-05-12 via Nuitee
A
Akramovich solo_traveller fr
10
Pros:

Отмосфера

Cons:

Всё хорошо

2026-05-10 via Nuitee
M
Morgan solo_traveller gb
3
2026-04-26 via Nuitee
F
Fiona couple gb
8
Wonderfully clean hotel, v pleasant staff
Pros:

The pools were warm and shallow and beautifully designed

Cons:

It was in the middle of development land, however when finished will be delightful. They also give you a free shuttle up to 1830GMT

2026-04-20 via Nuitee
C
chen family_with_children cn
10
性价比超高的酒店
Pros:

早餐很丰富,品种特别多,中西式都有,还有各种现做的热乎乎的饭。附近海滩特别美,离得又很近,从酒店穿个泳衣,带个毛巾,走个五分钟就到,沿途还有很多吃的。周边环境不错,富人区,很干净。房间很大,设施齐全,有浴缸,可以泡澡,非常舒服。隔音效果好,很安静。有健身房和泳池,泳池有好几个,还有无边泳池,又大风景又好。

Cons:

2026-04-20 via Nuitee
L
Lingjun couple cn
10
很不错,适合一家人一起来游玩,已经推荐给我朋友们了😊
Pros:

酒店拥有多个游泳池和健身房 设施齐全且现代。用户普遍对泳 房间宽敞,床舒适 酒店提供早餐自助餐,种类丰富。

这次入住体验真的无可挑剔,直接五星~
服务态度超级好,热情周到又有分寸,特别友善耐心,全程贴心又舒服。
酒店环境优雅整洁,公共区域干净敞亮,

这次入住体验真的无可挑剔,直接五星~
服务态度超级好,热情周到又有分寸,对小朋友特别友善耐心,全程贴心又舒服。
酒店环境优雅整洁,公共区域干净敞亮,整体安静不嘈杂,很适合家庭休息。
房间宽敞明亮,干净整洁,空间足够
家庭出游强烈推荐,下次来还会首选这家!

适合度假。

Cons:

暂无

2026-04-20 via Nuitee
C
chun couple cn
10
🌟 满分好评|普吉岛Laya Resort,完美避世度假体验 评分:5.0 / 5.0 这次普吉岛之行选了Laya Resort,完全超出预期,堪称近期住过最舒心的度假酒店!
Pros:

✅ 位置与环境真的绝了
酒店在拉扬海滩附近,闹中取静,步行5分钟到洁白沙滩。被绿植环绕,空气清新,远离喧嚣,私密性拉满。离机场约15分钟车程,周边配套出行方便又安静!!!✅ 房间与设施
客房现代简约又高级,空间宽敞,床品超软,一觉到天亮。卫浴干湿分离,大浴缸超治愈。每天打扫得一尘不染,备品齐全。工作人员都超级友好!

Cons:

暂时没有啊

2026-04-20 via Nuitee