Swing & Pillows - Sungei Wang Bukit Bintang

Hotels
83, Bukit Bintang Rd, Bukit Bintang , Kuala Lumpur , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Good central location (near shopping and transport)
Helpful/friendly staff (mentions of Moinul, Tanjina, MDINUL, Raisha)
Convenient for shopping and food
Cons:
Very small rooms and cramped bathrooms
Poor cleanliness (dirty floors, hair, ants, leaking bathrooms)
Amenities problems (wifi, TV, iron, hairdryer, water heater issues)
Noisy neighbors and some security/door concerns
Perceived poor value/overpriced for condition

Categories

Cleanliness
1
Multiple reviews report dirty rooms: cracked toilet seat, wet floors, hair of previous guests, ants, leaking/overflowing bathrooms and a moldy smell — overall poor cleanliness.
Service
1
Service is frequently praised (staff named Moinul, Tanjina, MDINUL, Raisha noted as helpful, quick room changes and friendly reception). This positive sentiment offsets other negatives.
Location
1
Consistently highlighted as a strong point: central, near shopping, MRT/monorail and Bukit Bintang — convenient for dining and attractions.
Room Quality
1
Many mentions of very small rooms, tiny/poorly configured bathrooms (showering almost on top of the toilet), broken walls/doors and noisy neighbours — room quality is generally poor.
Amenities
1
Several amenity issues: unreliable/slow Wi‑Fi, missing iron and hairdryer in rooms, TV/remote problems, faulty pumps and awkward water-heater setup — amenities are below expectations.
Value for Money
1
Mixed comments but overall negative: some say it's overpriced given small, not-clean rooms; a few mention good value, but cost concerns are common.
Food and Beverage
1
No mentions of food or beverage in the reviews. Standard quality for this hotel tier.
Overall Experience
1
Overall impression leans negative: multiple guests report disappointment, noisy nights, and some leaving early, though a subset had acceptable stays mainly due to helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 22:33

Property Description

Experience a perfect blend of comfort and convenience at Swing & Pillows - Sungei Wang Bukit Bintang, where the heart of Kuala Lumpur awaits you.

Prime Location
Nestled in the vibrant Bukit Bintang district, you're just a short stroll away from iconic attractions like Starhill Gallery and Pavilion Kuala Lumpur, ensuring you’re always close to the action.

Comfort & Convenience
Our air-conditioned rooms come equipped with modern amenities, including flat-screen TVs and complimentary toiletries, providing everything you need for a restful stay.

Family-Friendly Atmosphere
With spacious family rooms available, Swing & Pillows is the ideal choice for those traveling with loved ones, promising a cozy stay that accommodates everyone.

Don’t miss out on this exceptional experience – book your stay at Swing & Pillows today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Charith • couple • lk
1
2026-09-19 • via Nuitee
P
Piang • solo_traveller • my
10
2026-09-19 • via Nuitee
K
Kanakulya • solo_traveller • ug
1
Pros:

only the location

2026-09-18 • via Nuitee
A
ANTHONY DOSS • solo_traveller • bn
10
Pros:

Room ok staff Raisha very good and helpfull nice stay

2026-09-18 • via Nuitee
H
Haerie Junad • solo_traveller • my
9
2026-09-17 • via Nuitee
A
Anil • solo_traveller • bd
7
2026-09-12 • via Nuitee
M
MOHAMAD SHAFIQ IKHWAN • solo_traveller • my
8
2026-09-10 • via Nuitee
N
Nurris • solo_traveller • my
8
2026-09-10 • via Nuitee
A
Alburai • solo_traveller • my
1
Pros:

Service so bad
staff also not respect us as forigner

Cons:

nothing at all
this was the last time for us to stay there

2026-09-10 • via Nuitee
C
Chibipika • solo_traveller • my
7
Pros:

Ok

2026-09-09 • via Nuitee
A
AMIER • solo_traveller • my
8
2026-09-09 • via Nuitee
G
Guide Fizi • solo_traveller • my
6
Pros:

Nice room for sleep

2026-09-09 • via Nuitee
W
Wanie • couple • my
10
2026-09-08 • via Nuitee
M
Mohd • solo_traveller • my
5
2026-09-08 • via Nuitee
R
Rudy Rizal • solo_traveller • my
8
Pros:

Location and cozy

Cons:

Towel

2026-09-07 • via Nuitee
K
Kazi Alamin • solo_traveller • id
4
2026-09-07 • via Nuitee
S
Shamim Ahmed • solo_traveller • bd
9
“Excellent Location & Wonderful Hospitality from Nazim and Jauty”
Pros:

I had a very pleasant stay at Swing & Pillows – Sungei Wang Bukit Bintang. The location is excellent and very convenient for shopping, dining and exploring the Bukit Bintang area.
A special thanks to Nazim and Jauty for their excellent service and genuine hospitality. They were very friendly, helpful and attentive throughout my stay. Their warm attitude and willingness to assist made my experience even more enjoyable.
Overall, I had a very good experience and would happily consider staying here again on my next visit to Kuala Lumpur.
Special appreciation to Nazim and Jauty for making my stay comfortable and memorable. Highly recommended!

2026-09-06 • via Nuitee
J
Jon Ander • solo_traveller • es
10
2026-09-06 • via Nuitee
P
Prasad Raj • solo_traveller • my
5
Not great
Pros:

The sure pundung areas are lively

Cons:

The water heater was Broken informed the staff on the first day itself and it remained Broken untill the day I checked out

2026-09-06 • via Nuitee
A
Alvin • solo_traveller • my
10
2026-09-05 • via Nuitee