Rivers Hotel

Hotels
Green Lane, Quayside, Newcastle upon Tyne, rivers hotel , Gateshead , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Express check-in/check-out
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
River views
Friendly/helpful staff
Good value/price
Free parking
Dog friendly
Quiet riverside location
Highly praised restaurant/food
Cons:
Room noise (squeaky floors, loud chairs) and thin soundproofing
Inconsistent cleanliness (dirty bathrooms, unemptied bins)
Missing amenities (no conditioner, no AC, no mini-fridge)
Old/outdated facilities (toilet temperature issues)
Occasional smoking smell in rooms
Language barrier with some staff

Categories

Cleanliness
1
Mixed reports: several guests praised immaculately clean rooms, but multiple reviews reported dirty bathrooms, unemptied bins and guests cleaning toilets themselves, indicating inconsistent housekeeping.
Service
1
Generally positive: numerous mentions of very friendly, helpful staff, early check-in accommodated and polite service in restaurant; a few language-barrier incidents noted but overall service sentiment is positive.
Location
1
Strongly positive: repeatedly praised river views, quiet riverside setting, easy to find with free parking and good access to Newcastle; some comments about being a walk from centre through an industrial area but location/view remains a highlight.
Room Quality
1
Notable negatives: reports of squeaky floors, noisy chairs, thin soundproofing (can hear neighbours), very small/uncomfortable double bed for some guests; mixed otherwise with some rooms described as clean and comfortable.
Amenities
1
Several amenity complaints: missing conditioner, no air conditioning, no mini-fridge in rooms, some facilities described as old and in need of update (toilet temperature control issues).
Value for Money
1
Positive: multiple guests noted good price and excellent value for money, with several recommending the hotel and stating they would return.
Food and Beverage
1
Mostly positive: restaurant receives high praise in several reviews (described as superb / Michelin-star quality by some), though a few found food merely OK.
Overall Experience
1
Mixed-to-negative overall: many guests enjoyed the location, staff and restaurant, but persistent issues (room noise/quality, occasional cleanliness and amenity failures, smoking smells) produced a net mixed experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 23:12

Property Description

Experience the perfect blend of comfort and convenience at Rivers Hotel, nestled in the heart of Newcastle upon Tyne.

Exceptional Accommodations
Every room is thoughtfully designed with a cozy desk, flat-screen TV, and private bathrooms featuring complimentary toiletries. Enjoy complimentary Wi-Fi, with select rooms offering stunning views of the river.

Delicious Dining Options
Indulge in delightful cuisine at our on-site restaurant, coupled with a vibrant bar perfect for unwinding after a day of exploration. Room service is also available for those who prefer dining in.

Incredible Location
Ideally situated just miles from major attractions like the Baltic Centre for Contemporary Art and Theatre Royal, our hotel is the perfect starting point to discover the rich culture and nightlife of Newcastle.

Don't miss out on an unforgettable stay—book your room at Rivers Hotel today!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
Olaf • couple • de
8
2026-06-06 • via Nuitee
L
Liam • couple • gb
10
2026-06-06 • via Nuitee
H
Helen • solo_traveller • gb
8
2026-06-06 • via Nuitee
L
Liam • couple • gb
10
A comfortable stay made special by the fantastic staff.
Pros:

Had a great stay at the Rivers Hotel. The staff were all incredibly friendly and welcoming, and really made us feel at home from the moment we arrived. Their kindness, helpfulness and banter made our trip even more enjoyable. Would definitely stay again! 😊

Cons:

Honestly, the only complaint I can think of is that the river smelled a bit like eggs one morning… but I don’t think the hotel can be blamed for that! 😄

2026-06-05 • via Nuitee
G
Gary • solo_traveller • gb
10
2026-06-04 • via Nuitee
A
Agita Liepina • solo_traveller • gb
8
Pros:

View on river.

Cons:

Noisy at night time . The mirror on the wall

2026-06-04 • via Nuitee
Y
Yurtseven • solo_traveller • tr
5
2026-06-04 • via Nuitee
F
Faizal • solo_traveller • gb
8
Pros:

Nice and quiet location

Cons:

Could think about including a breakfast

2026-06-04 • via Nuitee
H
Holly • solo_traveller • gb
9
2026-06-02 • via Nuitee
J
Jay • solo_traveller • gb
9
2026-06-01 • via Nuitee
S
Susan • couple • gb
10
2026-05-31 • via Nuitee
A
Andrew • couple • gb
7
2026-05-31 • via Nuitee
L
Lord John • couple • gb
8
2026-05-31 • via Nuitee
S
Stefan • couple • de
7
2026-05-30 • via Nuitee
J
John Francis • couple • gb
1
Needs modernising . Poor experience.
Pros:

Lovely location

Cons:

Very dilapidated hotel . The weeds and broken pavement was horrible .
Staff didn’t make up bed after first night
Had to ask for towels at reception

2026-05-30 • via Nuitee
M
Meghan • solo_traveller • ie
8
Pros:

Really friendly staff, comfy rooms and a great view downstairs in the restaurant terrace.

Cons:

N/A

2026-05-30 • via Nuitee
W
Williams • solo_traveller • gb
9
2026-05-30 • via Nuitee
N
Niall • family_with_children • gb
9
2026-05-28 • via Nuitee
S
Simon • couple • gb
7
2026-05-28 • via Nuitee
K
Kevin • solo_traveller • gb
6
Pros:

Location on the river and short taxi ride into town.

Cons:

Heating not working asked for it to be looked at and told it had been but cold all night plus toilet cistern running all night, we were told breakfast was at 8:00, we went down only to be told it was 8:30 so went down again and it was still closed, gave up and checked out to find breakfast elsewhere.

2026-05-28 • via Nuitee