Russel Court Hotel Bournemouth Central

Hotels
OYO Rooms
Bath Rd , Bournemouth , gb

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Fire extinguishers
Invoice provided
Smoke alarms
CCTV outside property
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent location close to pier, beach and town centre
Several staff members (named) praised as helpful and friendly
Convenient for beach access/parking proximity
High-speed internet / communal event watching noted
Cons:
Severe cleanliness issues (dirty rooms, mould, hair, unclean bedding)
Outdated or broken room fixtures (TVs, windows, heating, poor showers)
Noise, safety and security concerns (fighting, police presence, no door chain, smoking on landings)
Unexpected or poor value elements (parking charges, misleading star rating)

Categories

Cleanliness
1
Repeated reports of filthy rooms: hair in baths, dirty surfaces, black mould on window nets, unhoovered carpets, dirty towels/bedding and rubbish on rooftop/view — overall strongly negative cleanliness.
Service
1
Mixed but comparatively positive: several guests praised specific staff (e.g., Ash, Hassan) as helpful and friendly, though there are also complaints about understaffed reception, slow/no response to issues and permitting smoking on landings.
Location
1
Consistently praised: excellent location next to the pier/beach and convenient for town centre — the primary positive across many reviews.
Room Quality
1
Multiple comments about old/outdated rooms, broken TVs/antennas, windows that don't close, poor heating (plug-in radiator), poor shower pressure and visible wear and damage.
Amenities
1
Mixed/negative: mentions of broken TVs, missing blinds, parking not free (discounted), but occasional positives like high-speed internet or event viewing; overall slightly below expectations.
Value for Money
1
Perceived poor value: guests felt the property did not match advertised star rating, unexpected parking charges, and refunds/early departures reported.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Overall negative guest experience: multiple reports of 'worst hotel', noise/disturbances at night, safety concerns, and many guests leaving early or requesting refunds.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 00:50

Property Description

Experience the perfect blend of comfort and convenience at The Russel Court Hotel Bournemouth Central, just a short stroll from the stunning beach.

Stylish Accommodations
Our modern rooms are designed for relaxation, featuring a TV, telephones, and private bathrooms, while select rooms offer breathtaking sea views to enhance your stay.

Dining and Entertainment
Enjoy delectable meals and refreshing drinks at our on-site restaurant and bar, perfect for winding down after a day of exploring the vibrant Bournemouth area.

Prime Location
Located in the heart of Bournemouth, you'll be just a 5-minute walk from a plethora of bars, restaurants, art galleries, and theaters, making your stay rich with entertainment options.

Don't miss out on the ideal getaway—book your stay at The Russel Court Hotel Bournemouth Central today!

Important information:

Please note, that this property cannot accommodate hen and stag parties or single sex groups.
Please note, double or twin room preferences cannot be guaranteed and is subject to availability.
The property does not accept cash and payment must be made using a valid credit or debit card.
If card details of a third party are used for the rooms, the property will require an email from the third party authorizing the property to take the payment from their card.
Photo ID of the guest will required on arrival. For groups which booking is 4 or more, different policies and additional supplements will apply. The supplement of £20.00 per person per night will be charged at the property.
Guests with further inquiries about the Children Policy/Pricing should contact the property directly prior to booking.
Please note a parking fee of GBP 20.00 per day applies for van / 7 seated vehicles, £29.00 per mini bus per day (check in to check out times).
Upon arrival a pre-authorization of £50.00 will be requested by bank card (chip & pin) per room.
Due to COVID-19 situation the service of the rooms will be only once a week on a stayover. If you require a change of linen, please see the reception and they would be able to organize this for you.
Hotel curently under refurbishment. Hotel is in need to some refurbishment and that’s why it is priced accordingly.
Nonresidents are strictly not allowed in the rooms, more than welcome to visit you in the lounge or ballroom.
Early check-in/late check-out charges are applicable. Luggage storage is available - charges are applicable. Unpurchased Food / Drinks cannot be consumed in the Lounge, Ballroom, Restaurant.

Reception services are unavailable between 11:00 PM and 6:00 AM.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jessica extended_group gb
8
2026-05-30 via Nuitee
V
valle7 solo_traveller gb
8
2026-05-30 via Nuitee
M
MARK couple gb
8
Staff very friendly lovely breakfast.
Pros:

Location

2026-05-29 via Nuitee
D
Debra family_with_children gb
1
Only hotel available, staff good but everything else bad.
Pros:

Location

Cons:

Very run down, poor quality

2026-05-29 via Nuitee
A
Attila family_with_children de
2
Avoid it for all cost
Pros:

The TV

Cons:

Dirty, well outdated, lots rubbish outside the window in the hotels garden with rats running around, feels like you sleep up side down because of the floor is uneven and completely out of level, the room is so hot, the shower pressure is very low, broken equipment, we used the lift on arrival and avoided after at all cost as it felt you can stuck any time, very unpleasant place in overall.

2026-05-29 via Nuitee
S
Samantha couple gb
7
2026-05-29 via Nuitee
O
O’Halloran couple gb
10
2026-05-29 via Nuitee
D
Dumitrita Ionela couple ro
1
2026-05-28 via Nuitee
S
Sherri family_with_children gb
1
No parking and u had to pay as it public parking to do not go there absolutely terrible on all aspects
Pros:

Nothing

Cons:

Nothing

2026-05-27 via Nuitee
M
Mayur solo_traveller gb
3
Pros:

Location and Breakfast

Cons:

List is pretty long for things didn't go well with stay. Was given room that wasn't even cleaned. Was offered another room but property require complete refurb as pretty run down.

2026-05-27 via Nuitee
M
Muhammad family_with_children gb
1
We did not stay as they did not give us room.they ruined our holiday
Pros:

Nothing

Cons:

Liked nothing.they been over booking and we had no room and had to travel back home to drive 4 hours in the middle of night.horrible experience

2026-05-27 via Nuitee
A
Amir family_with_children gb
3
Keep looking, use as last resort, you might be ok with it, maybe I’m just picky
Pros:

The location, and the pictures of what it looked like when it first opened, staff were friendly

Cons:

It was 27 degrees outside all day and the radiator in the room was stuck on full the whole time. Had no power in the morning. Wasn’t cleaned properly and lots of dusty webs around lights. Barely any water pressure. Had early check in and late check out… which was 3pm in? And 11am out? I won’t be going back.

2026-05-26 via Nuitee
F
Fiona solo_traveller gb
1
Cahotic
Pros:

Central to town

Cons:

Very dates, lights stopped working, booking in chaotic as hotel overbooked so people getting turned away even though bookings confirmed , outside facilities unkempt.

2026-05-26 via Nuitee
S
sophie couple gb
1
Pros:

Not a lot. Location was good

Cons:

There was queuing to check in for hours as around 100 people had booked rooms through third party's that werent actually available. Although our room was check in took hours the car park was a nightmare as the people without rooms were in the carpark and sleeping in there cars. Families and babies with young children had to sleep in the bar and breakfast area.
The rooms were dated and there was no breakfast even though i paid over 30 pounds for breakfast due to all the issues with the over bookings.
Absolutely terrible and a complete waste of money.

2026-05-25 via Nuitee
A
Agnieszka family_with_children gb
1
2026-05-25 via Nuitee
J
Jo solo_traveller gb
10
Perfect holiday
Pros:

Staff very kind and helpful.
Perfect location for town and beach.
Perfect stay for family ❤️ Perfect breakfast . Delicious. Staying few days made us feel welcome and happy to be there . Thank you very much for everything 🙏 Joanna

Cons:

All perfect

2026-05-25 via Nuitee
N
Nunes couple gb
10
2026-05-25 via Nuitee
P
Patryk family_with_children gb
1
2026-05-25 via Nuitee
H
Huk solo_traveller gb
1
Pros:

Towels and warm water

Cons:

Elekrika nefungovala v koupelne ,lidi ve 4 rano kricici se šarvatky ..prvni den jsme nedostaly k snidani ani vodu organizace hotelu v manazersvitvi na bodu mrazu...pracovnici za nic nemohou ......uz nikdy na tento hotel neprijdu a reference ode mne budou velmi velmi zlè

2026-05-25 via Nuitee
A
Anthony couple gb
5
Enjoyable but hard work
Pros:

It was clean and tidy but the organisation was poor and the breakfast was ok !! There was no milk for a coffee and the management was very hit and miss . We were the lucky ones we had a nice room and brekky many did not

Cons:

Management and organisation

2026-05-24 via Nuitee