Mercure Bangkok Surawong

Hotels
•
Mercure
222 Surawong Road Si Phraya Bangrak District , Bangkok , TH

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central, convenient location near MRT and attractions
Clean, modern and comfortable rooms
Friendly and helpful staff / attentive concierge
Rooftop bar with good views
Good breakfast buffet
Cons:
Serious security incident reported (theft) by at least one guest
Noise from nearby boulevard / high noise pollution
Small rooms with limited storage and some awkward layouts
No pool; some services (laundry) outsourced and expensive
Issues with discounts/breakfast entitlement and checkout handling

Categories

Cleanliness
1
Multiple reviews explicitly note rooms and bathrooms are very clean and well maintained ('alles sehr sauber', 'Det var meget rent', 'very modern').
Service
1
Service is frequently praised (helpful staff, attentive concierge, friendly personnel), though there are isolated issues (security/camera incident and problems with checkout/discount application).
Location
1
Location repeatedly described as excellent/central and convenient for MRT and exploring Bangkok ('In the Center of Bangkok', 'Guter Standort', 'great area').
Room Quality
1
Rooms are modern and comfortable with good beds, but several guests mention small rooms, limited storage and awkward layouts (sink outside bathroom).
Amenities
1
Rooftop bar and good breakfast facilities are praised; absence of a pool and some outsourced services (laundry) are noted as downsides.
Value for Money
1
Mixed signals: some call it good value, others complain about expensive outsourced laundry, discount not applied and noise affecting perceived value.
Food and Beverage
1
Breakfast buffet and restaurant are often praised ('tolles Büffet', 'good breakfast service'), though a few guests found breakfast mediocre or had issues with included breakfasts.
Overall Experience
1
Most stays are positive, but a severe security incident (report of money stolen and non-working camera) combined with noise and a few service failures produce a strongly negative overall impression for affected guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 12:48

Property Description

Discover your ultimate urban retreat at Mercure Bangkok Surawong, where comfort meets convenience in the heart of Bangkok.

Luxurious Accommodations
Relax in stylish rooms equipped with air conditioning, a flat-screen TV, and a seating area for your utmost comfort. Enjoy city views from select rooms or unwind on your private balcony as you soak in the vibrant energy of Bangkok.

Gourmet Dining Experience
Savor delicious breakfast options including buffet, continental, and American dishes at our in-house restaurant, ensuring a delightful start to your day before exploring the city.

Exceptional Amenities
Stay fit at our fully-equipped fitness center or unwind on the terrace. Our dedicated 24-hour front desk and concierge service are always available to cater to your needs, while private parking ensures a hassle-free experience.

Unwind and explore the best of Bangkok - book your getaway at Mercure Bangkok Surawong today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Ram - Indra • solo_traveller • th
9
2026-09-19 • via Nuitee
T
Taner • couple • tr
10
Harika bir konaklama geçirdik çalışanlar çok ilgili odalar temiz ve konforlu gayet beğendik fiyatı da çok uygun ayrıca s
Pros:

Fiyat performans,konum,ptel kalitesi

Cons:

Hiç birşey

2026-09-18 • via Nuitee
O
Olivia • family_with_children • br
6
Não vale a pena para Bangkok que tem hoteis excelentes
Pros:

O quarto era muito pequeno, isso porque disseram que nos deram um upgrade de 3 níveis acima. Imagine o que eu havia reservado.

Cons:

O tamanho do quarto, o tamanho da cama. Poderia ser bem melhor. E achei o valor do café da manhã alto, ppor isso nem tomei no hotel.

2026-09-18 • via Nuitee
C
Camille • couple • be
10
2026-09-17 • via Nuitee
C
chiranne1912 • solo_traveller • my
6
2026-09-16 • via Nuitee
C
chiranne1912 • solo_traveller • my
7
2026-09-16 • via Nuitee
R
Ram - Indra • solo_traveller • th
8
2026-09-15 • via Nuitee
J
Joy • solo_traveller • pk
8
Pros:

Liked every facility they had

Cons:

But Breakfast was a little off

2026-09-11 • via Nuitee
J
Jonathan • couple • cl
9
PRECIO - CALIDAD CUMPLE
Pros:

LA HABITACIÓN.

Cons:

RUIDO DE HABITACIONES ALREDEDOR.

2026-09-11 • via Nuitee
F
Fatine Sabrina • couple • fr
10
Super
Pros:

Tout était parfait le personnel d’une gentillesse incroyable. La propreté, le rooftop magnifique
Mention spécial pour Noom merci beaucoup

2026-09-11 • via Nuitee
G
Gift • couple • za
9
2026-09-10 • via Nuitee
J
Jan • solo_traveller • be
10
2026-09-10 • via Nuitee
L
Lara • couple • ie
10
2026-09-07 • via Nuitee
A
anastasia • solo_traveller • th
8
Pros:

Le personnel est très accueillant. On a dîné au restaurant de l'hôtel, le repas était bon. Un vrai sèche cheveux. Le lit est confortable.

Cons:

On a eut une chambre avec un vu sur un bâtiment. Loin de la vue sublime de la ville de Bangkok. Heureusement que nous y sommes restés qu'une nuit, sinon la déception aurait été totale

2026-09-07 • via Nuitee
G
G6k Siala • solo_traveller • fr
10
Pros:

L'emplacement, le personnel, le petit déjeuner et la propreté de la chambre et de l'hôtel !

Cons:

Rien ! J'ai tout apprécié !

2026-09-07 • via Nuitee
L
Lara • couple • ie
10
I highly recommend this hotel! The room was clean and organized, and the staff were wonderful!
Pros:

The service was wonderful, the staff were super polite and attentive. The room was clean and organized! It was a 5-star stay, without a doubt!

Cons:

Everything was perfect!

2026-09-07 • via Nuitee
M
Muhammad • couple • my
8
Had an amazing stay at Mercure Surawong Bangkok. Staff planned a surprise for us upon arrival. Served with complimentary
Pros:

Staff were friendly, approachable, quiet area yet within distance to public ammenities

2026-09-04 • via Nuitee
T
TENGRUI • solo_traveller • cn
10
2026-09-04 • via Nuitee
C
chiranne1912 • solo_traveller • my
5
2026-09-04 • via Nuitee
Y
Yodphathu • couple • th
10
2026-09-03 • via Nuitee