Lisbon Chiado Hotel & Spa

Hotels
Largo Rafael Bordalo Pinheiro n 20 , Lisbon , pt

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Central, ideal location for sightseeing
Attentive and helpful staff
Modern, stylish and very clean rooms
Rooftop bar and good facilities
High-quality bedding and room finishes
Cons:
Serious food safety incident (nuts in ice cream causing anaphylaxis)
Breakfast: limited variety, some items not hot enough
Perceived poor value for money (pricey rooms, no bathtub)
Occasional service niggles: slow lift at peak, DND calls interrupting guests
Gym temperature too high for some guests

Categories

Cleanliness
1
Repeated comments describe the hotel as modern, very clean, 'blinkend schoon', spotless rooms and high-quality linens; housekeeping generally praised.
Service
1
Multiple reviews praise attentive, helpful and caring staff at reception and throughout the hotel; staff dealt promptly with technical issues and were described as very attentive.
Location
1
Many guests highlight the central, ideal location for visiting Lisbon and easy access to attractions and public transport; location repeatedly called 'perfect' or 'ottima'.
Room Quality
1
Rooms described as modern, stylish, comfortable and quiet with quality mattresses and pillows; one note that standard rooms lacked a bathtub despite a high price.
Amenities
1
Rooftop bar and modern facilities praised, though some minor negatives noted (gym too hot, slow lift during peak breakfast times).
Value for Money
1
Comments mention rooms being pricey for what was offered (e.g., no bathtub in a standard room) and breakfast not matching expected 5-star value.
Food and Beverage
1
Breakfast received mixed reviews: underwhelming variety, coffee served not hot enough, limited vegetarian options; a serious safety incident occurred when an ice-cream contained nuts causing an anaphylactic reaction.
Overall Experience
1
Overall stays are often very positive (would return, recommend), but significant issues (food allergy incident, breakfast shortcomings, DND call interruptions, some value concerns) noticeably tarnish the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 21:22

Property Description

Discover the perfect blend of luxury and comfort at Lisbon Chiado Hotel & Spa, ideally located in the heart of Lisbon.

Stylish Accommodations
Our air-conditioned rooms feature modern decor and come equipped with a coffee machine, flat-screen TV, and private bathroom. Select rooms even offer kitchenettes for added convenience.

Unmatched Amenities
Indulge in our top-notch amenities including a state-of-the-art fitness center, an inviting indoor pool, and a rejuvenating sauna. With 5-star accommodations and a relaxing hammam, every stay is a serene escape.

Culinary Delights
Start your day with a sumptuous breakfast featuring buffet, à la carte, and continental options to energize your adventures in Lisbon.

Elevate your travel experience and book your stay at Lisbon Chiado Hotel & Spa today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
Onur • couple • gb
10
Luxurious
Pros:

Property was super clean and the room layout was so nice.
The staff are out of this world - probably the best service I’ve experienced at a hotel. Everyone from the reception to the kitchen to the spa was 10/10 and i would go again just for this alone!

2026-05-29 • via Nuitee
T
Trevor • couple • gb
10
Pros:

Fabulous hotel in every respect, location, quality, views from the rooftop bar, seamless and discrete service. Will definitely use it again.

Cons:

It was perfect

2026-05-26 • via Nuitee
J
jean-michel • couple • fr
9
2026-05-26 • via Nuitee
P
Peter • couple • ch
10
2026-05-25 • via Nuitee
J
Josifs • extended_group • lv
10
2026-05-24 • via Nuitee
J
jean paul • couple • fr
9
2026-05-15 • via Nuitee
J
Jin Woo • solo_traveller • jp
10
2026-05-09 • via Nuitee
L
Luca • couple • it
10
Soggiorno da sogno, ci tronerò sicuramente.
Pros:

TUTTO

Cons:

NIENTE

2026-05-07 • via Nuitee
T
Tatiana • couple • ru
10
Pros:

Отличный новый отель с прекрасным расположением, внимательным персоналом и большим вниманием к деталям. Щелочная вода в номере заслуживает отдельного упоминания.

2026-05-06 • via Nuitee
C
C • family_with_children • je
10
Pros:

Excellent hotel in a great location.

2026-05-05 • via Nuitee
N
NUNO • couple • br
10
2026-05-03 • via Nuitee
P
Patrick • family_with_children • de
8
2026-04-30 • via Nuitee
A
ANDREAS • extended_group • gr
10
ΑΠΙΘΑΝΗ
Pros:

ΦΟΒΕΡΗ ΤΟΠΟΘΕΣΙΑ, ΑΡΙΣΤΗ ΕΞΥΠΗΡΕΤΗΣΗ, ΠΟΛΥ ΚΑΛΟ ΠΡΩΙΝΟ, ΠΟΥ ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΠΟΛΥ ΚΑΛΗ ΚΑΘΑΡΙΟΤΗΤΑ.

2026-04-28 • via Nuitee
B
Benjamin_Carmo • couple • br
9
Excelente experiência!
Pros:

Ótima experiência. Hotel novo, bem localizado, bem montado, pessoal simpático.

Cons:

Nada ficou aquém das expectativas.

2026-04-28 • via Nuitee
A
ANDREAS • couple • gr
10
Άριστο
Pros:

Εξαιρετική τοποθεσία, εξυπηρετικό προσωπικό,
Άψογη καθαριότητα

2026-04-27 • via Nuitee
G
Guilherme • couple • br
10
Excelente hotel, time muito atencioso e ótimo atendimento. Restaurante muito bom.
Pros:

Qualidade de todos ambientes, limpeza, localização e conforto.

2026-04-23 • via Nuitee
N
Nicolae Adrian • couple • ro
10
De trăit într-o viață!
Pros:

Eleganță Curățenie Facilități Personal excelent-Julia extrem de capabilă
Interiorul hotelului a fost într-adevăr o muncă de concepție. Fluxul activității foarte bine coordonat!

Cons:

-

2026-04-20 • via Nuitee
T
Thomas • couple • ch
10
Best roof top, best experience ever
Pros:

Best in Lisboa

Cons:

-

2026-04-16 • via Nuitee
D
Duncan • family_with_children • gb
9
One word will do.... FANTASTIC!
Pros:

Facilities were excellent and all the staff at the hotel were absolutely fantastic. Very helpful, polite and a credit to the people of Lisbon. Food was superb, rooms were clean, spacious, and perfect for what we needed as a family of 4.

Cons:

Only slight criticism was not allowing my 13 year old son to enjoy the pool and gym in the evening. he was allowed to use the facility but only between the hours of 12pm and 2pm but we were out exploring this wonderful city.

2026-04-16 • via Nuitee
M
Maciej • solo_traveller • pl
10
Pros:

Design i położenie

2026-04-13 • via Nuitee