Kabañas & Beach Club Ojo de Agua

Hotels
AVE. JAVIER ROJO GOMEZ MZA 2 LOTE 2-17 , Puerto Morelos , mx

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Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Luggage storage
Fishing
Express check-in/check-out
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Review Highlights

Pros:
Excellent beach access / prime location
Friendly and attentive staff
Pool and beach club
Comfortable beds mentioned by some
Cons:
Severe noise and very poor soundproofing
Ant infestation and general cleanliness problems
Room defects: leaks, flooding, exposed fixtures and thin/poor construction
Expensive / poor value (extra service charges)

Categories

Cleanliness
1
Strongly negative: multiple reports of ants/infestations in beds and bedheads, reports of dirty rooms, urine odor and at least one room flooded multiple times.
Service
1
Generally positive: staff and cleaning staff repeatedly described as friendly, polite and attentive; staff helped relocate guests when problems occurred.
Location
1
Very positive: consistent praise for beach access, beachfront location and walkability to restaurants and beach club.
Room Quality
1
Negative: thin ceilings/floors and poor soundproofing (can hear neighbors, loud nightlife), structural issues (gaps, leaking showers, exposed junction boxes) and reports of flooding and liquids dripping onto beds.
Amenities
1
Mildly positive: pool and beach club praised, but limited seating around pool, some maintenance issues and unfinished-feel in cabanas.
Value for Money
1
Negative: several guests called the property expensive for what is delivered (extra 15% service charge, condition problems led to feeling poor value).
Food and Beverage
1
Slightly negative/mixed: one mention of a good restaurant but also complaints about automatic 15% tip on food/drinks and occasional quality/price concerns.
Overall Experience
1
Mixed but leaning positive for some visitors: many guests enjoyed location, staff and beach access despite major negatives (cleanliness, noise, room defects) that harmed others' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:53

Property Description

Discover your tropical getaway at Kabañas & Beach Club Ojo de Agua, where paradise awaits just a 6-minute stroll from Playa Puerto Morelos.

Unwind in Style
Experience the comfort of our air-conditioned rooms, each featuring a private bathroom and enchanting pool views. Enjoy restful nights in a serene environment.

Delicious Dining Options
Savor culinary delights with our à la carte and American breakfast options, setting the perfect tone for your holiday. Our on-site restaurant and bar have something for everyone.

Convenient Location
Situated just 16 miles from Cancún International Airport, our hotel offers easy access to major attractions, including ADO International Bus Station and Playa del Carmen Maritime Terminal, making your exploration hassle-free.

Book your unforgettable escape now at Kabañas & Beach Club Ojo de Agua!

Important information:

Please note that the environmental Tax is required by the government, this is additional to the amount shown for your stay, being 54 Mexican pesos (MXN) per night for 2 adults and 86.40 Mexican pesos (MXN) per night for 3-4 adults (Payment of the Environmental Tax can only be made in cash upon arrival); Also added as information that if traveling with 2 adults and 2 children under 12 years old, the tax will only be paid for the 2 adults, being 54 Mexican pesos (MXN) per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Liliana • solo_traveller • mx
9
Pros:

Todo bien pero podria ser mejor y supervisar las habitaciones antes de entregarlas , el lugar es estupendo

2026-07-19 • via Nuitee
P
Patricia • couple • nl
8
Nice for short stay
Pros:

We booked this place at the last minute while looking for a one-night stay in Puerto Morelos. Thanks to a low-season promotion, we paid only 67 instead of the regular 170, and for that price it was definitely a good deal.

The accommodation is perfectly suitable for a short stay. It’s clean, comfortable, and has everything you need for one or two nights. However, if I had paid the full price, I probably wouldn’t have given the same rating.

One thing to keep in mind is that the wooden cabins have two levels. We stayed on the ground floor, and when the guests upstairs returned during the night, we could clearly hear every step and movement. The sound insulation is quite limited, so light sleepers may want to request an upper-floor room if possible.

Overall, I would recommend this place for a short stopover or overnight stay, especially if you can get a good deal. For a longer holiday of a week or more, I would probably choose a different accommodation.

Cons:

You can hear your neighbors of the upper floor

2026-06-30 • via Nuitee
D
Daniel • solo_traveller • ae
8
2026-06-27 • via Nuitee
J
Jacqueline Itzel • solo_traveller • mx
10
Pros:

La ubicación, la limpieza el personal

2026-06-22 • via Nuitee
N
Nancy • solo_traveller • us
7
2026-06-16 • via Nuitee
R
Ricardo • solo_traveller • mx
10
2026-06-13 • via Nuitee
J
José Alberto • couple • mx
9
Ideal para ir a descansar en una playa hermosa
Pros:

Playa

Cons:

Calidez

2026-06-09 • via Nuitee
J
Josely • solo_traveller • mx
9
Pros:

La ubicación

2026-06-06 • via Nuitee
V
Viktor • couple • ua
9
2026-05-22 • via Nuitee
P
Patricia • family_with_children • mx
7
You should allow kids again
Pros:

The location and cleanliness…

Cons:

The Restaurant “Kí” in the morning the staff never asked about my order, the only 2 waiters (on Monday) the women was all the time attendant her cellphone and never had attention to me…

2026-05-20 • via Nuitee
A
ANDREA • solo_traveller • mx
10
AMAMOOOS💜
Pros:

Amo todooo!!!

Cons:

Menos al personal del beach club, hacen cierta la leyenda que tratan mejor a los extranjeros que a los mismos locales (soy de Cancún) son muy pasivos agresivos

2026-05-15 • via Nuitee
F
Fenix Vampire • solo_traveller • mx
7
Pros:

La cercanía a la playa, personal amable y cerca de restaurantes para salir a comer.

Cons:

Toallas rotas en las piscina, sufrimos de picaduras en la habitación, no sabemos si fueron chinches o acaros (no mosquitos).

2026-05-14 • via Nuitee
T
Tiabelle • couple • ca
8
Pros:

Kabanas was super cute and good value :) Rooms were exactly what we needed, with a small balcony overlooking the pool and very close the beach, lots of restaurants around within walking distance.

Cons:

There were a lot of ants crawling everywhere, especially on the bed.

2026-05-04 • via Nuitee
S
SANDRINE • solo_traveller • fr
4
Pros:

L'emplacement est idéal et le décor est plaisant.

Cons:

Fuir si vous aimez le calme. Tout est bruillant. Le bord de plage avec la sono à fond toute la journée. Les logements kabanas n'ont aucune isolation donc vous vivez littéralement avec vos voisins du dessus. La piscine est ouverte à tous donc vacarme devant votre chambre dès le matin et encore pire les week-end.

2026-04-22 • via Nuitee
L
Lorena • couple • us
8
Overall was great. I would def come back
Pros:

Great location, love the beach club and our room was very cute

Cons:

That we had to pay for a cabana on the beach. Would be nice if it were included.

2026-04-22 • via Nuitee
M
Marina • couple • de
6
Soweit alles ok, Zimmer sehr hellhörig, daher würde ich es nicht mehr buchen
Pros:

Soweit war das Hotel ok.
Zuvor waren wir im Schwerstern Hotel Ojo de Aqua was uns überhaupt nicht gefallen hat.
Da ist das Kabanas bedeutend besser.
Direkte Stranslage

Cons:

Die Zimmer sind sehr sehr hellhörig, vor allem nach obenhin, da die Decken bzw. Wände vermutlich nur aus dünnen Gibsplatten oder sonsigem besteht. Da ist wirklich Handlungsbedarf nötig. Ich will ja nicht die Unterhaltung der Nachbarn hören. Wenn die ein Zwieback essen hört man das im Zimmer.

2026-04-12 • via Nuitee
U
Ursula • couple • de
7
Pros:

Schöner Strandbereich!

2026-04-08 • via Nuitee
S
Stephane • family_with_children • fr
10
Très bien
Pros:

Le lieu

Cons:

Les américains trop bruyants

2026-03-31 • via Nuitee
K
Kristen • solo_traveller • ca
7
Very enjoyable stay. Good value for the location.
Pros:

Comfortable beds, perfect location!

Cons:

The huts are not good for sound. Needing ear plugs to sleep well.

2026-03-26 • via Nuitee
H
Helen • solo_traveller • ca
2
Never stay there again
Pros:

Good location

Cons:

Dirty!- uncomfortable beds - room flooded x3 once so bad I was moved out in the night - expensive- 15% tip added to all food and drinks - loud music playing- overall very shabby everywhere - I was there for 3 weeks overlooking pool and I didn’t see the water

2026-03-22 • via Nuitee