Hôtel des Arcades

Hotels
16 Passage Subé , Reims , fr

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent central location (close to transport, bars, restaurants)
Friendly and helpful staff
Good, varied breakfast (fresh fruit, quality offerings)
Reasonable price/price-quality for many guests
Parking available nearby
Cons:
Rooms often small/cramped; very small bathrooms
Inconsistent housekeeping (dust, dirty pillowcases, shower marks)
Occasional odors in rooms
Noise from street or neighboring rooms/guests in some cases
Isolated billing/extra charge incident reported

Categories

Cleanliness
1
Mixed comments: several reviews praise very clean rooms, but multiple guests report mediocre housekeeping (dust under beds, stained shower, unclean pillowcases) so overall slightly negative/mixed.
Service
1
Generally positive: staff described as kind and helpful in many reviews, with a few isolated service issues (billing/extra charge incident).
Location
1
Very positive: numerous mentions of excellent, central location close to transport, bars/restaurants and tourist sites.
Room Quality
1
Many complaints about small/cramped rooms and tiny bathrooms, occasional odors and poor layout; a few notes of comfortable beds but overall negative on room size/quality.
Amenities
1
Mixed but slightly positive: parking availability and breakfast offerings praised; some nuisance items (only paper cups, elevator access to reception) noted.
Value for Money
1
Generally positive: several guests cite good price/quality and satisfaction with cost, though one guest reported an unexpected extra charge.
Food and Beverage
1
Positive: breakfast repeatedly described as good, varied and fresh (fruits, quality ham), buffet praised by multiple guests.
Overall Experience
1
Mixed overall: many guests had pleasant stays (good location, friendly staff, nice breakfast), but recurring issues with small rooms, occasional cleanliness lapses and one notable billing problem produced a varied overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 17:28

Property Description

Welcome to Hôtel des Arcades, your perfect retreat in the heart of Reims!

Prime Location Experience the charm of Reims just steps away from the iconic Reims Opera House and Saint Jacques Church. With popular attractions like Notre Dame Cathedral and Parc de la Patte d'Oie within easy reach, you'll discover the city's rich culture at your doorstep.

Comfort & Convenience Our modern rooms are equipped with air conditioning, flat-screen TVs, and private bathrooms featuring free toiletries and hairdryers. Enjoy meal essentials like a microwave and electric kettle for added convenience during your stay.

Culinary Delights Start your day with a delightful buffet or gluten-free breakfast in our on-site restaurant, setting the perfect tone for your urban adventure.

Don't miss the opportunity to stay at Hôtel des Arcades—book your stay today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Ian J • solo_traveller • gb
9
Pros:

Locaion was great. The hotel was clean and comfortable and had aircon. Lovely fresh breakfast. Really lovely

2026-07-25 • via Nuitee
S
Suzanne • family_with_children • gb
8
Easy to get to, fantastically central location. Rooms were small but very comfortable and clean for the price⭐
Pros:

Location was perfect

Cons:

Breakfast was not the best but there are so many coffee shops on your doorstep open early.

2026-07-25 • via Nuitee
C
cecile • couple • fr
9
2026-07-24 • via Nuitee
A
Alessandra • couple • de
6
Buona posizione. Soggiorno per un massimo di una notte. Camera molto piccola, bagno piccolissimo e forte odore di candeg
Pros:

Buona posizione e camere silenziose.

Cons:

Bagno estremamente piccolo e con un forti odori. Muffa sul soffitto e aspirazione poco funzionante.

2026-07-24 • via Nuitee
A
Andreas • extended_group • se
6
Prisvärd hotell som ligger i centrum.
Pros:

Bra läge. Vi frågade om kork öppnare till en flaska vin vilket tjejen i receptionen inte hittade. Hon ringde till sin chef som gick och köpte en och gav oss på rummet. Det ger extra poäng enligt oss.

2026-07-24 • via Nuitee
T
Tom • solo_traveller • be
7
2026-07-24 • via Nuitee
P
Philippe • couple • be
8
2026-07-24 • via Nuitee
C
CARINE • couple • be
5
Locatie en netheid was eigenlijk het enige positieve. Gelukkig maar voor 1 nacht
Pros:

Locatie

Cons:

Douchedeur stuk, kon deur niet sluiten dus water in de hele badkamer
Lawaai afvoer toilet / douches.
Wasbak liep niet door
Slechte hoofdkussens

2026-07-23 • via Nuitee
M
Marie Louise • solo_traveller • fr
10
Pros:

Il manquait juste un mini-bar dans la chambre

Cons:

Le personnel de ménage qui tapait à la porte pour savoir s'il peut faire le ménage...
Cela pouvait être géré la veille pour éviter de se faire réveiller

2026-07-23 • via Nuitee
E
Evelyne • couple • fr
10
2026-07-22 • via Nuitee
L
Liza • couple • nl
9
2026-07-21 • via Nuitee
N
Nadine • couple • fr
8
Bon rapport qualité prix
Pros:

Calme et propre

2026-07-21 • via Nuitee
M
Michael • couple • at
8
Zentrale Lage, nettes Personal, gutes Frühstück, Zimmer sehr eng, aber sauber und passen.
Pros:

Frühstück war sehr gut und ausreichend.

Cons:

Alles war sehr eng. In einem Brandfall möchte ich lieber nicht im Hotel sein.

2026-07-20 • via Nuitee
R
Raf • family_with_children • be
6
Prijs/kwaliteit was dit Ok voor 2 nachten
Pros:

In het centrum
Prijs/kwaliteit ontbijt
Lift aanwezig
Airco aanwezig

Cons:

Weinig ruimte in de kamer. Wij hadden een kamer met een 2-persoonsbed (een klein bed voor 2 personen) en een stapelbed. Deze bedden waren niet helemaal ververst.
Veel hoeken en scherpe kanten, gevaarlijk voor kinderen.
Nadat de lakens zijn ververst zijn de kamers tot 2 x blijven openstaan.

2026-07-20 • via Nuitee
C
Christophe • family_with_children • fr
8
2026-07-20 • via Nuitee
H
Herr Raimund • couple • de
7
Hat alles gut geklappt
Pros:

Lage super, Frühstück OK, Zimmer etwas klein aber für eine Übernachtung OK

2026-07-20 • via Nuitee
I
Inez • couple • be
7
Ok verblijf met goed ontbijt en toplocatie
Pros:

Toplocatie vlak in het centrum

Cons:

Kamer was verouderd, kwam niet overeen met de foto’s

2026-07-20 • via Nuitee
P
Pierre • solo_traveller • fr
9
Pros:

L'emplacement, les lits

Cons:

Rien

2026-07-19 • via Nuitee
B
Bonnie • solo_traveller • nl
6
2026-07-19 • via Nuitee
L
Linus • family_with_children • se
3
Inte det bästa som man har bott på
Pros:

Centrala läget

Cons:

Väldigt litet rum, inte välstädat

2026-07-19 • via Nuitee