Eastin Grand Hotel Phayathai

Hotels
Eastin Hotels & Residences
18 Phayathai Road, Thanon Phayathai Subdistrict, Ratchathewi District , Bangkok , th

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, attentive staff/service
Very good and varied breakfast
Rooftop infinity pools and great views
Convenient location near train station and airport
Spacious, clean rooms
Cons:
Pools are unheated/cold
Few elevators causing long waits
Limited nearby shops/restaurants within walking distance
Limited smoking areas
Garden floor/areas partially closed during visit
Minor room issues (bathroom door not closing)

Categories

Cleanliness
1
Multiple reviewers explicitly call rooms 'spotless', 'propre' and praise housekeeping; cleanliness sentiment is clearly positive.
Service
1
Staff repeatedly described as friendly, attentive and helpful; several mentions of excellent reception and personalised service.
Location
1
Location repeatedly mentioned as excellent — next to the train station, easy airport access — but some note few shops/restaurants within walking distance.
Room Quality
1
Rooms described as spacious, comfortable beds and well-appointed; one minor issue noted about a bathroom door that didn’t close properly.
Amenities
1
Pools and other facilities praised for views and design, but repeated complaints about pools being unheated/cold, limited smoking spots, elevator congestion and a partially closed garden floor make amenities mixed-to-negative overall.
Value for Money
1
Standard quality for this hotel tier (not explicitly mentioned in the reviews).
Food and Beverage
1
Breakfast is frequently praised as excellent and very varied; no major negative comments about food service.
Overall Experience
1
Overall stays are often described as excellent or amazing thanks to staff and facilities, but recurring issues (cold pools, elevator wait times, limited nearby dining) tempered the overall experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 17:49

Property Description

Discover a luxurious retreat in the heart of Bangkok at Eastin Grand Hotel Phayathai, where comfort meets convenience.

Exquisite Accommodations
Unwind in our air-conditioned rooms, complete with modern amenities, including a minibar and flat-screen TV, ensuring a restful stay after exploring the vibrant city.

Culinary Delights
Savor the flavors of Bangkok with our enticing buffet breakfast options, including Full English/Irish and continental choices, all crafted to delight your palate.

World-Class Amenities
Take a refreshing dip in our outdoor swimming pool, stay fit in the fully-equipped fitness center, or relax on our sun terrace—everything you need for an unforgettable experience.

Don't miss out on your dream getaway; book your stay at Eastin Grand Hotel Phayathai today!

Important information:

Kindly note that the guest name must match the passport presented upon check-in. Failing this, we regret that check-in may not be permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Gal family_with_children il
10
Pros:

Location right on bts and airport train,
Very comfortable beds,
Amazing breakfast

2026-07-25 via Nuitee
D
David solo_traveller il
9
Pros:

חדר גדול, מרווח. מאוד מפואר.
ארוחת בוקר מעולה.
ברעכה כיפית.

Cons:

את הסדינים.

2026-07-25 via Nuitee
T
Tariq couple pk
10
It’s was lovely experience , would love to stay again
Pros:

Neat & clean

Cons:

Location is very good & next to metro

2026-07-25 via Nuitee
A
Andrei couple ru
10
Не было в номере ложки для обуви, она мне была необходима.
Pros:

Чистота в номере, завтраки шикарные. Постельное белье было божественное. Мы спали как младенцы.

Cons:

Не было такого

2026-07-25 via Nuitee
J
Jyah couple nz
9
Beautiful hotel
Pros:

Very fancy and beautiful new hotel rooms, beautiful pool, good gym.

Cons:

Pillows were to soft for my neck.

2026-07-25 via Nuitee
N
Nawaf couple sa
10
2026-07-25 via Nuitee
A
Amir solo_traveller il
10
Pros:

An amazing hotel. , the staff are very kind and helpfull, grate food , the rooms are in high floors above the city .
The hotel is connected with a brige directtly to the main train station from which there is a direct line to the airport .

Cons:

Nothing

2026-07-25 via Nuitee
G
Gabriela solo_traveller ch
10
Pros:

Die tolle Aussicht aus unserem schönen Zimmer in der 33. Etage.

2026-07-25 via Nuitee
E
Emma family_with_children au
10
Convenient, beautiful and the perfect place to enjoy a short stay in the city of angels.
Pros:

The location is excellent - right next to the Phayathai end-stop of the international airport train line. The hotel itself is beautiful and the staff are so friendly and helpful. The main pool is just lovely and accommodates not only swimmers but also people who want to either watch their kids playing in the pool or relax, reading a good book. And the breakfast is fantastic. As former residents of Bangkok, we know the city well and this is one of our favourite places to stay when we go back.

Cons:

Nothing. We are very happy with the hotel.

2026-07-25 via Nuitee
T
Taly family_with_children il
10
2026-07-25 via Nuitee
K
Kirsten couple au
10
Perfect.
Pros:

Beautiful hotel in a fantastic location. Airport Rail Link was really convenient for hassle free airport transfer. Breakfast was next level and the pools were amazing for an evening swim.

Cons:

Everything about the hotel was great

2026-07-24 via Nuitee
R
Raquel couple es
10
Pros:

Todo. Recomiendo el acceso al salón, merece mucho la pena. Desde el principio hasta el final, todo muy limpio, personal agradable, piscina, aperitivos, desayuno…. Todo de 5 estrellas. Gracias

Cons:

Nada

2026-07-24 via Nuitee
A
Annika solo_traveller de
10
2026-07-24 via Nuitee
P
Pascale solo_traveller ch
10
2026-07-24 via Nuitee
R
Rosimeire couple br
10
Pros:

Excelente experiência no Eastin Grand Hotel Phayathai. O hotel é moderno, confortável e muito bem localizado, com acesso direto ao BTS e fácil conexão com o Airport Rail Link, o que facilita bastante os deslocamentos em Bangkok.
O quarto era espaçoso, limpo, silencioso e com uma vista muito bonita da cidade. A cama era muito confortável, e toda a equipe foi atenciosa e cordial durante a nossa estadia.
O café da manhã é maravilhoso: muito completo, variado, com opções de excelente qualidade e apresentação impecável. Foi, sem dúvida, um dos grandes destaques da hospedagem.
A estrutura do hotel também é excelente. Certamente me hospedaria novamente.

2026-07-24 via Nuitee
T
tomomi solo_traveller jp
10
2026-07-23 via Nuitee
D
Daniel family_with_children de
9
2026-07-23 via Nuitee
T
Tom family_with_children be
10
2026-07-23 via Nuitee
D
Daniela solo_traveller be
9
Ancora un soggiorno fantastico
Pros:

È la seconda volta che alloggiamo in questo hotel. La posizione è imbattibile. Collegamento diretto dall'aeroporto in 30 minuti, senza praticamente neanche dover uscire dalla stazione di Phaya Thai.
Staff fantastico. Avevamo per errore prenotato due stanze al posto di una e ci hanno cancellato una prenotazione al check in senza farci pagare. Ci hanno cambiato la stanza su richiesta perché la prima che ci era stata assegnata aveva una porta comunicante con la stanza vicina, quindi potenzialmente più rumorosa.
I letti sono comodissimi, la pulizia impeccabile.
La colazione è ottima e varia. Su richiesta pane senza glutine e latte vegetale.
Il drink di benvenuto è molto gradito.
Ci tornerei sicuramente ancora.

Cons:

L'unica cosa che non mi piace è il sistema di accensione e spegnimento delle luci in camera, assolutamente incomprensibile.
Sarebbe bene avere opzioni senza glutine e latti vegetali disponibili al buffet, senza dover chiedere, e più opzioni vegane.

2026-07-22 via Nuitee
W
wassim couple lu
8
2026-07-22 via Nuitee