Eastin Grand Hotel Phayathai

Hotels
•
Eastin Hotels & Residences
18 Phayathai Road, Thanon Phayathai Subdistrict, Ratchathewi District , Bangkok , th

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent, attentive staff/service
Very good and varied breakfast
Rooftop infinity pools and great views
Convenient location near train station and airport
Spacious, clean rooms
Cons:
Pools are unheated/cold
Few elevators causing long waits
Limited nearby shops/restaurants within walking distance
Limited smoking areas
Garden floor/areas partially closed during visit
Minor room issues (bathroom door not closing)

Categories

Cleanliness
1
Multiple reviewers explicitly call rooms 'spotless', 'propre' and praise housekeeping; cleanliness sentiment is clearly positive.
Service
1
Staff repeatedly described as friendly, attentive and helpful; several mentions of excellent reception and personalised service.
Location
1
Location repeatedly mentioned as excellent — next to the train station, easy airport access — but some note few shops/restaurants within walking distance.
Room Quality
1
Rooms described as spacious, comfortable beds and well-appointed; one minor issue noted about a bathroom door that didn’t close properly.
Amenities
1
Pools and other facilities praised for views and design, but repeated complaints about pools being unheated/cold, limited smoking spots, elevator congestion and a partially closed garden floor make amenities mixed-to-negative overall.
Value for Money
1
Standard quality for this hotel tier (not explicitly mentioned in the reviews).
Food and Beverage
1
Breakfast is frequently praised as excellent and very varied; no major negative comments about food service.
Overall Experience
1
Overall stays are often described as excellent or amazing thanks to staff and facilities, but recurring issues (cold pools, elevator wait times, limited nearby dining) tempered the overall experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 17:49

Property Description

Discover a luxurious retreat in the heart of Bangkok at Eastin Grand Hotel Phayathai, where comfort meets convenience.

Exquisite Accommodations
Unwind in our air-conditioned rooms, complete with modern amenities, including a minibar and flat-screen TV, ensuring a restful stay after exploring the vibrant city.

Culinary Delights
Savor the flavors of Bangkok with our enticing buffet breakfast options, including Full English/Irish and continental choices, all crafted to delight your palate.

World-Class Amenities
Take a refreshing dip in our outdoor swimming pool, stay fit in the fully-equipped fitness center, or relax on our sun terrace—everything you need for an unforgettable experience.

Don't miss out on your dream getaway; book your stay at Eastin Grand Hotel Phayathai today!

Important information:

Kindly note that the guest name must match the passport presented upon check-in. Failing this, we regret that check-in may not be permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Angelina • solo_traveller • sg
9
Pros:

Hotel is in a good location, connected to BTS & Raillink.
A comfortable & clean hotel which made our stay amazing.

Cons:

I have no negative comments.

2026-05-30 • via Nuitee
G
Gunjan • couple • in
10
Im coming to Bangkok ONLY to stay in Eastin Grand
Pros:

Everything! Literally everything.

Cons:

I have no complaints

2026-05-30 • via Nuitee
S
Sandra • couple • de
8
Für ein sleepover sehr gut
Pros:

Alles waren sehr nett und es war sehr sauber

Cons:

Das es keine Roof top Bar gab , das Hotel ist extrem kalt zu hart runter gekühlt

2026-05-30 • via Nuitee
M
Mrasoraj • solo_traveller • ch
10
Pros:

Best service and the most excellent food we ever experienced so far. Thank you from the deepest heart for this great time. We will come for sure again to visit you. See you soon❤️

2026-05-30 • via Nuitee
E
Eddie • solo_traveller • tw
8
2026-05-29 • via Nuitee
N
Nurit • solo_traveller • il
10
מלון מושלם ומומלץ
Pros:

מלון ברמה שעולה על כל הציפיות. צוות שנותן מענה מיידי לכל בקשה,חדר מרווח ארוחת בוקר טעימה ומגוונת שתי בריכות מעל נוף מדהים וניקיון מוקפד.

Cons:

הכל היה מושלם.

2026-05-29 • via Nuitee
J
Janet • couple • de
8
2026-05-29 • via Nuitee
J
Jody • couple • my
10
It was a good stay
2026-05-29 • via Nuitee
Y
Yu Hsuan • couple • tw
10
Wonderful
Pros:

飯店人員每一個都好棒，甚至很貼心很熱情，我在櫃檯問有沒有推薦的餐廳，她們很認真幫我介紹！地點超棒超方便，廁所燈光超完美，22樓游泳池根本是我的天堂，美又舒服，之後一定會再來

2026-05-29 • via Nuitee
V
virgile • solo_traveller • fr
10
2026-05-29 • via Nuitee
P
Per Kristian • extended_group • no
10
2026-05-28 • via Nuitee
D
Deborah • couple • gb
10
Nothing to complain about
Pros:

Stunning 5* all the way

Cons:

Nothing- it’s perfect

2026-05-28 • via Nuitee
L
Lee • couple • sg
10
2026-05-28 • via Nuitee
M
Mohammad Zakaria • family_with_children • ae
10
Excellent All Rounder City Hotel
Pros:

Swimming pool, gym, restaurants and rooms were all perfect. Direct access to the train was an excellent touch. Nice safe area too. Breakfast was fantastic and staff are incredible

Cons:

I liked everything

2026-05-28 • via Nuitee
N
Nina • solo_traveller • de
10
2026-05-27 • via Nuitee
K
Kristina • extended_group • ca
10
2026-05-27 • via Nuitee
C
Chloé • couple • fr
10
2026-05-27 • via Nuitee
L
Luigi • couple • be
10
2026-05-27 • via Nuitee
F
Federica • couple • ch
10
2026-05-27 • via Nuitee
Z
Zemek • couple • au
10
2026-05-27 • via Nuitee