Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Very good central location / close to Patong beach
Rooftop pool and nice views
Generally good value for the price
Cons:
Rooms poorly maintained (peeling paint, worn furniture)
Poor cleanliness and signs of humidity/mold
Very poor soundproofing / constant traffic noise
Air conditioning / shower issues in some rooms
Noisy housekeeping and morning construction disturbance
Breakfast/F&B described as subpar

Categories

Cleanliness
1
Multiple reviews mention neglected, unclean rooms, peeling paint, mold/ humidity and housekeeping issues reaching rooms; clear negative sentiment on cleanliness.
Service
1
Many reviews praise staff as very friendly and attentive (several languages mention nice/reception attentive), though a few cite intrusive housekeeping; overall service sentiment is positive.
Location
1
Repeated positive mentions of good/central location and proximity to Patong beach; location is consistently cited as a main advantage.
Room Quality
1
Rooms described as old, poorly maintained (worn furniture, broken fixtures, non-working shower/AC, missing balcony chair) and noisy windows — strong negative sentiment on room condition.
Amenities
1
Rooftop pool and view are frequently praised (clean water, nice rooftop); some notes about pool-area furniture needing maintenance but overall amenities (pool/jacuzzi) viewed positively.
Value for Money
1
Several guests state it is good value for the price and acceptable for short/emergency stays; mild positive sentiment on value.
Food and Beverage
1
Breakfast described as 'not great' by at least one review; otherwise little mention of F&B—overall slightly negative due to poor breakfast remark.
Overall Experience
1
Overall experience is mixed-to-negative: good staff and location but persistent noise, outdated rooms and cleanliness problems led many guests to report poor stays or only suitable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 01:04

Property Description

Discover an oasis of comfort at Zephyr Grand Hotel, nestled just moments from the vibrant Patong Beach.

Luxurious Accommodations
Experience a blend of modern comfort and style in our air-conditioned rooms, each equipped with free WiFi and a private bathroom. Select rooms offer stunning mountain views and inviting balconies, making your stay unforgettable.

Refreshing Amenities
Unwind in our outdoor swimming pool or indulge in a rejuvenating soak in the hot tub. With a terrace for relaxation and a 24-hour front desk for your convenience, every aspect of your stay is catered to your needs.

Delicious Dining Options
Start your day with a delightful breakfast, featuring à la carte selections, continental, or a Full English/Irish spread, ensuring you’re energized for your adventures in Phuket.

Book your stay at Zephyr Grand Hotel now to embrace the perfect getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Said • solo_traveller • gb
10
Clean and convenient
Pros:

Close to everything

Cons:

/

2026-06-02 • via Nuitee
N
Naoufel • solo_traveller • fr
10
Incroyable
Pros:

Rahman était incroyable tout jours à l’écoute et disponible je recommande

Cons:

Rien

2026-05-29 • via Nuitee
A
Amine • couple • fr
8
Très bon rapport qualité prix
Pros:

Très bon emplacement, personnel sympathique, chambre un peu vieillotte mais largement suffisant

Cons:

Les pigeons qui pourrissent le balcon systématiquement

2026-05-20 • via Nuitee
H
Harun • couple • tr
7
2026-05-19 • via Nuitee
H
Harun • couple • tr
8
Herşey mükemmel
Pros:

Mükemmel odalar, profesyonel hizmet

Cons:

Check out saatinde gelip kapıyı çalmaları

2026-05-19 • via Nuitee
H
Harun • couple • tr
7
2026-05-19 • via Nuitee
H
Harun • couple • tr
8
2026-05-19 • via Nuitee
H
Harun • couple • tr
8
2026-05-19 • via Nuitee
A
Ahmet Baha • solo_traveller • tr
7
2026-05-14 • via Nuitee
A
Amoory • couple • sa
6
ممتعه
Pros:

موظفين الاستقبال و موظفين النضافه كلهم مبتسمين

Cons:

صوت الدبابات عشان غرفتي كانت مطله ع الجبل

2026-05-13 • via Nuitee
S
Subramanian • couple • in
9
2026-05-13 • via Nuitee
M
Maryam • couple • bh
7
2026-05-13 • via Nuitee
J
Jahella • solo_traveller • fr
8
2026-05-12 • via Nuitee
D
Denzil • couple • gb
8
Great location, if you want to party in patong
Pros:

Great location and friends staff

Cons:

Pool on roof was abit dirty

2026-05-12 • via Nuitee
H
HAMIDREZA • solo_traveller • gb
8
2026-05-11 • via Nuitee
الشهري • solo_traveller • sa
10
2026-05-10 • via Nuitee
الشهري • solo_traveller • sa
10
2026-05-10 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
2026-05-08 • via Nuitee
M
Maïssa • couple • fr
10
2026-05-05 • via Nuitee
M
Maïssa • solo_traveller • fr
10
2026-05-05 • via Nuitee