Las palmas Hotel Tucson

Hotels
5251 South Julian Drive , Pima County , us

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Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Garden
Non-smoking throughout
Private parking
Physical distancing rules followed
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Review Highlights

Pros:
Decent/comfortable beds reported by multiple guests
Some reviewers called it good value for the price
Close to the airport / acceptable location for some
A few mentions of friendly or excellent staff
Cheap laundry prices
Cons:
Serious cleanliness problems: stained carpets (including possible blood), dirt, hair, roach
Deposit/refund issues and claims of being overcharged or not refunded
Front desk closed/unattended, overbooking and delays obtaining rooms
Unhelpful or unpleasant staff in several reports (including accusations and police involvement)
Lack of basic amenities (no coffee, no breakfast) and broken room fixtures (bathroom door)

Categories

Cleanliness
1
Multiple reviews report stained/dirty carpets (including apparent blood), stained towels, hair in beds, trash under beds, roach sighting and overall bad smells — clear and recurring cleanliness failures.
Service
1
Service is mixed but leans negative: several reports of closed/unattended front desk, unhelpful or unpleasant staff and slow/no refund handling, though a few reviews mention friendly or excellent staff in individual cases.
Location
1
Location is noted positively in multiple reviews (close to the airport, 'location was okay') though some guests found surrounding residents unsettling; overall location value is a relative strength compared with other issues.
Room Quality
1
Beds are often described as comfortable, but room quality is undermined by dirty carpets, broken bathroom doors, smell and instances of occupied rooms being reassigned — net negative on room condition.
Amenities
1
Guests repeatedly report a lack of in-room amenities (no coffee, no breakfast in some cases) and limited facilities; amenities are below typical expectations for pleasant stays.
Value for Money
1
Several guests explicitly call the stay 'good value' or note low prices/cheap laundry; despite service and cleanliness problems, many felt the nightly rate/bed comfort provided reasonable monetary value.
Food and Beverage
1
Food/beverage offerings are minimal or absent for many guests (no breakfast, no in-room coffee reported), producing a small negative impact.
Overall Experience
1
Overall experience skews negative due to repeated cleanliness issues, deposit/refund disputes, overbooking/closed reception incidents and occasional confrontational staff actions, despite some positive notes on beds, price and occasional good staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:30

Property Description

Welcome to Las Palmas Hotel Tucson, where comfort meets convenience in the heart of the desert!

Prime Location
Nestled just miles from Tucson's key attractions, you'll enjoy easy access to Arizona Stadium, Tucson Convention Center, and engaging spots like the Reid Park Zoo and Pima Air & Space Museum.

Relaxing Garden Oasis
Unwind in our picturesque garden, where tranquility meets the beauty of nature—perfect for morning coffee or evening strolls.

Excellent Amenities
Our 4-star service includes room service and complimentary private parking, ensuring a hassle-free stay whether you're here for business or leisure.

Don’t miss the chance to experience luxurious comfort in Tucson—book your stay at Las Palmas Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Irfan • solo_traveller • us
8
2026-07-25 • via Nuitee
I
Irfan • couple • us
8
2026-07-25 • via Nuitee
S
Saenz Hernandez • solo_traveller • us
5
Cons:

El olor en la recepción y el cuarto

2026-07-22 • via Nuitee
P
Panto • family_with_children • us
8
Pros:

Está bien el hotel?

Cons:

Lo que no me gustó, fue que no pude dormir por la gente que estaba en el país piso de arriba que hizo mucho ruido, pero en sí, el hotel está bien

2026-07-20 • via Nuitee
J
Jose • couple • us
1
Horrible
Pros:

The property scam me out my deposit due to previous stains on the wash towels

Cons:

I was scam out my $100 deposit due to alleged stains on a towel from a shower

2026-07-13 • via Nuitee
A
Alynna • couple • us
1
They are a scam and the stay was nasty.
Pros:

Nothing it was smelly and dirty.

Cons:

Everything it was dirty.

2026-07-12 • via Nuitee
R
Rodriguez • solo_traveller • us
1
Pros:

Nothing

Cons:

My reservation was cancled by the hotle company. They said they sent my refund but haven't received any email or any refund

2026-07-07 • via Nuitee
J
Jeramiah • solo_traveller • us
3
2026-07-06 • via Nuitee
M
Mark • solo_traveller • us
1
Pros:

Everything except sat day mgr

Cons:

Sat day.mgr he stole 370 dollars if u want specifics marlewis1977indeed@gmail.com

2026-07-05 • via Nuitee
F
Freddie • family_with_children • us
1
Cons:

Only hotel that takes your deposit and makes false damages only to keep your deposit..

2026-07-04 • via Nuitee
A
Alvaro • couple • us
8
We had issues with the AC and TV. The staff was extremely friendly and attentive.
Pros:

The inside of the room was great, the outside not so great.

Cons:

It felt more like an apartment complex rather than a hotel.

2026-07-02 • via Nuitee
M
Marmion • solo_traveller • us
10
2026-07-02 • via Nuitee
S
storm • solo_traveller • us
1
2026-07-02 • via Nuitee
G
garciia • couple • us
1
2026-06-26 • via Nuitee
A
Armando • solo_traveller • us
9
2026-06-26 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-06-24 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-06-24 • via Nuitee
E
Eugene Martinez • solo_traveller • us
7
Seeing my say as a guest and not a housekeeper for once.
Pros:

The feeling of Clean sheets and the nice soft bed and the shower was really Nice

Cons:

The poolside didn't have any anywhere to sit that was shady there was no shade but other than that very beautiful motel.

2026-06-23 • via Nuitee
J
Jeramiah • solo_traveller • us
3
2026-06-22 • via Nuitee
J
Jeramiah • solo_traveller • us
3
Pros:

Price and other giests

Cons:

Was locked out of my room on several instances. First when I made my reservation I went to check in and found the office closed. All the emergency numbers that were posted either did not work nor did staff care to address the fact that the numbers were a big inconvenience. So apon arrival both me and my friend were forced to sleep in the parking lot in our vehicle as I had just payed out all the avainle cash i.had untill I got payed on Friday. Now mind you. I had just finished working the entire day in the 103 degree Arizona heat and could not decompress not get clean. So the following day I was told by management that they had an audit the previous day and that the booking agency knew about this and should not have made the reservation. Well guess what? That's a bunch of bullshit because the managers story and body n e. help.mrlanguage were constantly changing and becoming more enjp retuhelping others because they in.y as we further our conversation. The outcome was a comped room for theessedbup night. That's from the start. Now secondly I'm at work when I get a call from my friend that she cannot get ein.m duoovetp eut.morg splnotour room. That her key card no.longer works. So.liyerally I am under a vehicle at the time of this call. So I clock out of work and return to hotel. Now I try my key which has been m ta mrojo i rxht ggnourtnyllaersiynemegamaaround anything that would cause it to get wiped. My.key does not work either. Shit. I'm covered in grease .iosand .and just want to relax and now this. On top of that I was working late and now the office is closed again. So once again I am screwed. Now here's the thing. I work my ass off and earn money at times twice as hard as a regular person. I do not understand why but have come to accept the fact that it's only me that is qualified for my job and because of that is exactly why I do.it. that and also because I now I'm screwed again and loose another night.

2026-06-22 • via Nuitee