One&Only One Za'abeel

Hotels
•
One&Only Resorts
Za'abeel Street Za'abeel 1 - Level 25 , Dubai , ae

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location and impressive views (Burj Khalifa/view mentioned)
Attentive, warm and helpful staff; upgrades and credits noted
Excellent breakfast for many guests
Clean, comfortable and well-appointed rooms
Luxurious, memorable atmosphere; many would return
Nobu restaurant quality praised
Kids club and family-friendly facilities
New facility and 5-star amenities (when available)
Cons:
Main/26F pools closed or not yet open
Elevator congestion / need to use multiple elevators
Slow breakfast service at times
Limited breakfast menu reported by some guests
AC issues in some rooms
Occasional unfriendly reception staff
Delayed room service on occasion
Perceived value reduced by closed amenities and service inconsistencies

Categories

Cleanliness
1
Consistently praised across reviews (phrases like 'نظيف جدا', 'النظافه العاليه جداً', 'fresh, clean'). Guests report high cleanliness standards.
Service
1
Mostly very positive: staff described as warm, attentive, helpful, with upgrades and credits provided; a few mentions of unfriendly reception staff create minor mixed notes.
Location
1
Frequently noted for excellent views and a strong location (Burj Khalifa/view mentions, poolside views). Location and outlook are clear strengths.
Room Quality
1
Rooms described as beautiful, spacious and comfortable, with thoughtful touches (turndown service, good furniture layout). Generally positive room quality feedback.
Amenities
1
Several guests reported key amenities unavailable or problematic (main pool closed, awaited 26F pool still closed, multiple elevators causing congestion). While some new facilities are praised, closures and access issues reduced amenity value.
Value for Money
1
Mixed to negative: complaints about limited breakfast options for some, AC issues in rooms, and closed amenities diminishing perceived value; a few guests did receive compensations/credits which partially offset concerns.
Food and Beverage
1
Generally positive: breakfast repeatedly described as 'amazing' and Nobu praised; however some guests noted slow service and limited à la carte options at times.
Overall Experience
1
Mixed overall: many guests report a luxurious, memorable stay and state they would return, but recurring issues (closed pools, elevator congestion, occasional service lapses, AC/breakfast disappointments) produced meaningful disappointment for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 17:14

Property Description

Experience unparalleled luxury at One&Only One Za'abeel, the pinnacle of comfort and elegance in Dubai.

Lavish Rooms
Indulge in our elegantly designed guest rooms featuring air conditioning, workspaces, and breathtaking views, ensuring a perfect retreat after a day of exploration.

Exceptional Dining Options
Savor exquisite culinary delights at our on-site restaurant, offering a diverse buffet with continental and vegan options that cater to every palate.

Unmatched Amenities
Relax by the outdoor swimming pool, rejuvenate your senses at our spa center, or unwind in the sauna and hot tub. With 24-hour service and free WiFi, your every need will be met.

Immerse yourself in a luxurious experience; don't wait, book your stay today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Fatima • couple • ae
5
2026-06-27 • via Nuitee
D
Duaa • family_with_children • ae
10
2026-06-27 • via Nuitee
J
Julien • couple • fr
10
Séjour merveilleux dans un complexe haut de gamme qui tient toutes ses promesses
Pros:

Le luxe, la propreté, le charme, la raffinement

Cons:

Rien

2026-06-27 • via Nuitee
A
Al • couple • ae
10
المكان جميل يستحق الزياره
Pros:

المكان الموظفين

Cons:

الخدمه ما عجبتني مناحيه الغسيل والكوي ما فيً ايرجينت كله وطلبنا غسيل ملابس محد يانا المطعام

2026-06-27 • via Nuitee
B
Basuwaid • couple • ae
10
2026-06-27 • via Nuitee
N
Noora • extended_group • ae
10
2026-06-27 • via Nuitee
D
Dubosiene • solo_traveller • ae
10
Could be cheaper
Pros:

Amazing

Cons:

Nothing

2026-06-26 • via Nuitee
S
Sara • couple • ae
10
Wonderful stay
Pros:

Fantastic Hotel with an outstanding service. the room was beautiful with a stunning view on the skyline, the breakfast was one of the best I have had in Dubai. The service was really up to standards

Cons:

unfortunately the main pool is under renovation

2026-06-26 • via Nuitee
S
Saif • couple • ae
10
شكرا جزيلا لكم جميعا علي الاستماع الطيب وشكرا جزيلا
Pros:

كل شي أعجبني التعامل مع الموظفين والموظفات في فندق الصراحة كان راقي وراقي ومرتب ونظيف جدا ومرتب وراقي جدا
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Cons:

يعجبني كل شي الصراحه

2026-06-25 • via Nuitee
Q
Qashoua • solo_traveller • il
10
2026-06-25 • via Nuitee
A
Almuallemi • couple • ae
8
Pros:

الموقع و النظافة

Cons:

لا يوجد

2026-06-25 • via Nuitee
R
Rashed • couple • ae
10
Pros:

One of the best hotels I have ever stayed in. The hotel is exceptionally luxurious, beautifully designed, and every detail is thoughtfully maintained. The rooms are spacious, comfortable, and spotlessly clean. The overall atmosphere is elegant, peaceful, and perfect for a relaxing stay. What stood out the most was the outstanding service from the staff. Everyone was friendly, professional, and genuinely committed to making our stay as comfortable as possible. The facilities are excellent, and the entire experience felt truly premium. Highly recommended, and I would definitely stay here again.

2026-06-24 • via Nuitee
S
Sultan • family_with_children • ae
7
2026-06-24 • via Nuitee
M
Mansour • couple • ae
10
2026-06-24 • via Nuitee
H
Hoor • couple • ae
10
2026-06-23 • via Nuitee
H
Hanin • solo_traveller • il
10
2026-06-23 • via Nuitee
M
Mariam • couple • ae
10
2026-06-22 • via Nuitee
Z
Zainab • couple • ae
10
I don’t think any other hotel will impress me after my stay with you. The exceptional service, outstanding hospitality,
Pros:

We had a wonderful stay at this hotel. Everything was excellent, from the facilities to the overall atmosphere. We truly enjoyed all the services provided. The staff were extremely professional, courteous, and always willing to help. Their hospitality and attention to detail made our stay very comfortable and memorable. The service was outstanding, and we highly recommend this hotel to anyone looking for a relaxing and enjoyable experience. We will definitely come back again.

Thank you for the excellent hospitality!

2026-06-22 • via Nuitee
T
Tanishq • couple • ae
10
2026-06-22 • via Nuitee
O
ofer • couple • il
10
The rooms, staff, food, service, pool - 10/10. One of the best in Dubai.
Pros:

Everything was amazing!

Cons:

All was perfect!

2026-06-21 • via Nuitee