One&Only One Za'abeel

Hotels
•
One&Only Resorts
Za'abeel Street Za'abeel 1 - Level 25 , Dubai , ae

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location and impressive views (Burj Khalifa/view mentioned)
Attentive, warm and helpful staff; upgrades and credits noted
Excellent breakfast for many guests
Clean, comfortable and well-appointed rooms
Luxurious, memorable atmosphere; many would return
Nobu restaurant quality praised
Kids club and family-friendly facilities
New facility and 5-star amenities (when available)
Cons:
Main/26F pools closed or not yet open
Elevator congestion / need to use multiple elevators
Slow breakfast service at times
Limited breakfast menu reported by some guests
AC issues in some rooms
Occasional unfriendly reception staff
Delayed room service on occasion
Perceived value reduced by closed amenities and service inconsistencies

Categories

Cleanliness
1
Consistently praised across reviews (phrases like 'نظيف جدا', 'النظافه العاليه جداً', 'fresh, clean'). Guests report high cleanliness standards.
Service
1
Mostly very positive: staff described as warm, attentive, helpful, with upgrades and credits provided; a few mentions of unfriendly reception staff create minor mixed notes.
Location
1
Frequently noted for excellent views and a strong location (Burj Khalifa/view mentions, poolside views). Location and outlook are clear strengths.
Room Quality
1
Rooms described as beautiful, spacious and comfortable, with thoughtful touches (turndown service, good furniture layout). Generally positive room quality feedback.
Amenities
1
Several guests reported key amenities unavailable or problematic (main pool closed, awaited 26F pool still closed, multiple elevators causing congestion). While some new facilities are praised, closures and access issues reduced amenity value.
Value for Money
1
Mixed to negative: complaints about limited breakfast options for some, AC issues in rooms, and closed amenities diminishing perceived value; a few guests did receive compensations/credits which partially offset concerns.
Food and Beverage
1
Generally positive: breakfast repeatedly described as 'amazing' and Nobu praised; however some guests noted slow service and limited à la carte options at times.
Overall Experience
1
Mixed overall: many guests report a luxurious, memorable stay and state they would return, but recurring issues (closed pools, elevator congestion, occasional service lapses, AC/breakfast disappointments) produced meaningful disappointment for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 17:14

Property Description

Experience unparalleled luxury at One&Only One Za'abeel, the pinnacle of comfort and elegance in Dubai.

Lavish Rooms
Indulge in our elegantly designed guest rooms featuring air conditioning, workspaces, and breathtaking views, ensuring a perfect retreat after a day of exploration.

Exceptional Dining Options
Savor exquisite culinary delights at our on-site restaurant, offering a diverse buffet with continental and vegan options that cater to every palate.

Unmatched Amenities
Relax by the outdoor swimming pool, rejuvenate your senses at our spa center, or unwind in the sauna and hot tub. With 24-hour service and free WiFi, your every need will be met.

Immerse yourself in a luxurious experience; don't wait, book your stay today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Abdullah • couple • ae
10
2026-05-30 • via Nuitee
R
Richard • couple • ae
10
2026-05-30 • via Nuitee
S
Samer • solo_traveller • ae
8
2026-05-29 • via Nuitee
B
Bernard • couple • ae
10
2026-05-29 • via Nuitee
R
Reem • couple • ae
10
An exceptional stay with hospitality beyond expectations—the staff went above and beyond, even taking care of me when I
Pros:

My stay was truly exceptional and exceeded all expectations. What made it especially memorable was the genuine care and kindness shown by the staff during a time when I wasn’t feeling well. They thoughtfully offered me complimentary ginger tea and regularly checked in on me to see how I was doing, which made me feel genuinely cared for and valued as a guest.

The hospitality throughout my stay was outstanding. Every member of the team went above and beyond to ensure I was comfortable and had everything I needed. The facilities were equally impressive—the pool, spa, and overall atmosphere were beyond my expectations and left me feeling completely relaxed and refreshed.

A special thank you to Mena, Mathew, Izac, and all the hotel staff for their warmth, professionalism, and exceptional hospitality. Your kindness made a lasting impression, and I am truly grateful for the wonderful experience.

Cons:

Nothing

2026-05-29 • via Nuitee
M
Mansour • family_with_children • ae
10
2026-05-29 • via Nuitee
T
Theeb • couple • ae
10
2026-05-29 • via Nuitee
A
Alnemer • family_with_children • ae
10
2026-05-29 • via Nuitee
F
fahad • solo_traveller • ae
9
2026-05-28 • via Nuitee
S
Saif • couple • ae
10
2026-05-28 • via Nuitee
T
Tatiana • family_with_children • il
10
Pros:

הכל!!!

2026-05-28 • via Nuitee
S
Saleh • couple • ae
10
If you want an amazing stay with truly exceptional customer service, then One&Only is the place to be! Special thank
2026-05-28 • via Nuitee
T
Talib • couple • ae
10
2026-05-28 • via Nuitee
A
Ahmad • couple • ae
10
Pros:

Thank you

2026-05-28 • via Nuitee
M
Mohammad • couple • ae
1
Pros:

فقط التعامل

Cons:

الاضاءه تسكر بنفسها و حتى التيلفزيون

2026-05-28 • via Nuitee
D
Daniil • couple • us
10
2026-05-27 • via Nuitee
V
Valentina • couple • ro
10
2026-05-26 • via Nuitee
S
Salem • couple • ae
10
2026-05-26 • via Nuitee
E
Elgezawy • family_with_children • eg
10
2026-05-26 • via Nuitee
Y
Yves-Bertrand • family_with_children • fr
10
Exceptional
Pros:

All

Cons:

Nothing

2026-05-25 • via Nuitee