Home Story in Tokyo Hirai&新宿-Ueno-秋葉原まで直通&東京屋語

Hotels
サニーハイホーム , Edogawa , jp

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location close to Hirai station
Responsive and helpful host (in most cases)
Well-equipped apartment (rice cooker, projector, toiletries)
Luggage storage available
Laundry nearby and easy to use
Quiet neighborhood with shops and restaurants nearby
Cons:
Bathroom cleanliness issues reported (hair, dust, debris)
No elevator — difficult with luggage, located on higher floor
Low door frames and short beds problematic for tall guests
Basic kitchenware missing (no glasses/cups)
At least one guest reported no response on arrival and could not access the unit

Categories

Cleanliness
1
Multiple reviews mention bathroom cleanliness issues (hair, dust, toys in bathtub) and one guest explicitly reported being unable to use the room; cleanliness is a clear negative.
Service
1
Most guests praise the host for quick responses, helpfulness and luggage storage; however one review reports no response on arrival, so service is generally positive but with an important exception.
Location
1
Repeatedly described as very close to Hirai station, convenient for JR pass users, with many nearby shops and restaurants — consistently strong positive.
Room Quality
1
Several guests note practical issues: no elevator (4th floor with heavy luggage), low door frames/hitting heads, and beds short for tall guests — clear negatives for room suitability.
Amenities
1
Apartment comes well-equipped (cleaning products, shampoo, rice cooker, projector, laundry facilities) but some mention basic equipment is minimal (no glasses/cups) — overall slightly positive.
Value for Money
1
One review states the quality-price ratio is okay; given the positives (location, amenities) and some negatives, value is marginally positive.
Food and Beverage
1
Not discussed in reviews; assigned target overall rating.
Overall Experience
1
Mixed overall: many guests report very positive stays (convenient location, helpful host, well-equipped), but serious negative incidents (guest unable to access the property/no response, cleanliness failures) lead to a negative overall impression for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 19:39

Property Description

Welcome to Home Story in Tokyo Hirai – your perfect urban retreat in the heart of Tokyo!

Unmatched Comfort: Each expertly designed unit is equipped with air conditioning, private bathrooms, and a fully-loaded kitchen to make your stay effortless and cozy. Enjoy the comfort of home, complete with bed linens and towels for your convenience.

Relaxation at Its Finest: Unwind in our inviting terrace or spend time in the shared lounge area. Whether you seek tranquility or interaction, our spaces cater to every need, ensuring maximum relaxation during your stay.

Prime Location: Situated near popular attractions like Hirai Asama Shrine and just a direct train ride away from Ueno and Akihabara, you’ll have the best of Tokyo at your fingertips. With easy access to public transport, explore the vibrant city with ease.

Don't miss out on the ultimate Tokyo experience – book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Gerald extended_group ph
9
Pros:

It was close to the station. The host was responsive and accomodating. Good value for money

2026-06-04 via Nuitee
T
Tafadzwa couple nl
8
2026-06-03 via Nuitee
G
Gabriela solo_traveller cl
10
Buen alojamiento familiar
Pros:

Precio accesible, barrio tranquilo, si bien el metro está cerca existe una buena aislación de ruido con las ventanas cerradas. Existen tiendas de conveniencia a una cuadra y el metro está a pasos del departamento. Tiene lavadora, microondas, refrigerador y cocina.

Cons:

No aconsejable si llevas maletas grandes, pero es muy cómodo para varias personas

2026-06-02 via Nuitee
X
XUEYAN extended_group cn
10
值得再次入住
Pros:

位置优越,离车站步行几分钟即达,很容易找到。房间安静,双层玻璃,即使就在电车线路附近也不会被打搅。床品舒适干净,设施齐全。微波炉、煤气炉灶,锅具碗筷齐全,连住多日的话,简单的自炊料理很方便。车站附近有24小时超市,和各种店铺,采购便利。Staff沟通很方便,回复非常快速。入住和离开当天可以寄存行李,非常加分。自助Check in/out,方便快捷

Cons:

WI-FI不稳定,时好时差。两眼炉灶似乎不能2个同时使用,也许是操作不熟练,只点着了一个,不过也够用了。

2026-05-27 via Nuitee
G
Guanhsun couple tw
9
Pros:

離車站很近

Cons:

沒有電梯必 行李比較不方便

2026-05-26 via Nuitee
A
Ayse Nihan solo_traveller tr
7
Pros:

I like the design of the room and lighting. There was extra pillow and blankets were provided. It felt like a house.

Cons:

The bathroom was a bit old. The mirror was not clean due to water stains. There was no proper mirror to do makeup. Also the water heating system in shower made easier but there was a lack of explanation. At first i thought there was no hot water as t turns put i needed to turn on the system and log in the degree for the water. It could be been explained with an english sign underneath the system monitor.

2026-05-25 via Nuitee
I
Ivanna couple ar
10
Cómodo hogar en Tokio
Pros:

Todo muy bien

Cons:

-

2026-05-12 via Nuitee
P
Puteri Balqis family_with_children my
9
Pros:

near to hirai station & the house is complete

2026-05-09 via Nuitee
F
Frank Anders couple th
10
2026-05-06 via Nuitee
P
Peerapat couple th
10
2026-04-26 via Nuitee
L
Lyne couple ca
9
Pros:

L’hébergement contient un frigo qui nous a été utile, le lieu confortable,. L’hébergement est à quelque part de la gare.

2026-04-23 via Nuitee
T
Tao solo_traveller cn
10
2026-04-23 via Nuitee
K
Katrin solo_traveller gb
7
Pros:

Everything is perfect

Cons:

The bed was a bit dirty

2026-04-19 via Nuitee
R
Rasarint extended_group th
9
ห้องพักไซส์กระทัดรัด สะอาด พัก 4 คน อาจจะแคบไปหน่อยต้องสลับกันกางกระเป๋าเดินทาง แต่อยู่ได้ไม่ติดอะไร ห้องสะอาด พนักงานตอ
Pros:

ใกล้สถานีรถไฟ Hirai

2026-04-16 via Nuitee
N
Nai Hsuan couple tw
8
距離車站近 房間空間算蠻大的 整體住起來舒適
Pros:

附近有超商及超市
生活機能便利

2026-04-12 via Nuitee
T
Tricia Renee couple ph
8
Pros:

Good layout and space

Cons:

Stairs. Our room was at the 4th floor and we assumed there’ll be an elevator/lift available.

2026-04-08 via Nuitee
T
Tamzyn family_with_children au
9
Everything you need in a place that can get you anywhere
Pros:

The space was great everything we needed, self check in was very handy as we got into Japan very late, very close to the train station which was excellent.

Cons:

Nothing it was great

2026-04-06 via Nuitee
H
Helen solo_traveller au
9
2026-03-22 via Nuitee
H
Herbert family_with_children ca
9
2026-03-18 via Nuitee
R
Raphael Laurence extended_group ph
10
Pros:

The location is perfect, short walk from JR Hirai Station which if perfect if you have JR Passes, there are plenty of convenient store, restaurant, pharmacy and drugstore nearby which is so helpful since we visit during winter.

They also respond immediately to us if we have questions, plus they also have luggage storage that really help us to save a few bucks after we checked out.

The neighborhood is so peaceful, there are laundry shop nearby as well and easy to use which is a plus

Definetely will book again if we will visit Tokyo again :)

Cons:

None

2026-03-09 via Nuitee