Hotel Oriental Express Kagoshima Tenmonkan

Hotels
Yamanokuchi-cho 2-1 , Kagoshima , jp

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
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Review Highlights

Pros:
Friendly, English-speaking staff
Great location with Sakurajima view and proximity to Tenmonkan/station
Onsen / large public bath and spa facilities
Good breakfast taste and variety (for many guests)
Wide selection of free/welcome drinks
Good value/price and parking available
Cons:
Rooms frequently reported as small or cramped
Serious temperature/heating issues in some rooms (no easy cooling)
Limited vegetarian breakfast options
Occasional noise from tram/nearby rooms and some housekeeping inconsistencies
Gym lacks free weights

Categories

Cleanliness
1
Multiple guests explicitly called rooms and facilities clean (e.g., “big and clean room”, “清潔だった”), though a few comments noted minor housekeeping shortcomings, so overall slightly positive.
Service
1
Staff repeatedly described as friendly and helpful (English-speaking staff noted, good reception and amenity service), supporting a positive but not exceptional score.
Location
1
Consistently praised for location (near Tenmonkan, close to station, breakfast view of Sakurajima), with a few notes about tram/traffic noise — overall positive.
Room Quality
1
Multiple guests reported small/tight twin rooms, layout issues and specific problems (room overheating, fridge producing heat), so room quality is a clear negative in guest feedback.
Amenities
1
Onsen/large public bath, spa, variety of free drinks and welcome drinks are praised; minor negatives (no free weights in gym) but overall amenities are a modest plus.
Value for Money
1
Several reviews mention good price and excellent value for the stay, and guests felt the combination of facilities and breakfast represented solid value.
Food and Beverage
1
Breakfast taste and location/view are frequently praised, but there are notable complaints about vegetarian options and limited fruit/condiment variety — overall mixed/neutral.
Overall Experience
1
Overall impressions are mixed: many positive elements (location, staff, onsen, breakfast) but significant issues for some guests (severe room overheating, small rooms, occasional cleanliness/service lapses) lowered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:34

Property Description

Discover the perfect blend of comfort and convenience at Hotel Oriental Express Kagoshima Tenmonkan, where every detail is designed for your ultimate relaxation.

Modern Accommodations
Stay in our stylish, air-conditioned rooms equipped with all the essentials, including a fridge, flat-screen TV, and a private bathroom with a bidet to ensure a delightful stay.

Exceptional Amenities
Unwind in our fitness center or rejuvenate in the sauna after a day of exploration. Enjoy a delectable buffet breakfast each morning to fuel your adventures in Kagoshima.

Prime Location
Situated just a short stroll from Kagoshima Chuo Station, our hotel offers easy access to local attractions such as Xavier Taika Kinenhi and the Museum of the Meiji Restoration.

Don’t miss your chance to experience hospitality at its finest—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
次郎 • solo_traveller • jp
10
Pros:

大浴場と朝食

Cons:

特になし

2026-07-25 • via Nuitee
S
SETSUKO • family_with_children • jp
7
満足
Pros:

大浴場

Cons:

部屋が狭い

2026-07-25 • via Nuitee
I
Iris • solo_traveller • at
8
2026-07-24 • via Nuitee
W
Wani • couple • tw
9
2026-07-24 • via Nuitee
H
Huba • solo_traveller • hu
8
2026-07-23 • via Nuitee
M
Michiko • couple • jp
10
2026-07-22 • via Nuitee
A
alex • solo_traveller • au
10
Great location to visit the town.
Pros:

Great location to explore the town. Washing and drying is free.

Cons:

The room was small.

2026-07-22 • via Nuitee
Y
yamanaka • extended_group • jp
5
2026-07-21 • via Nuitee
Y
yamanaka • couple • jp
4
2026-07-21 • via Nuitee
S
sheng-yuan • solo_traveller • tw
9
Pros:

飯店人員親切，位置很好，停車方便，還有碳酸泉可以泡湯。

Cons:

現場付費吃早餐，小孩要收大人的費用！

2026-07-21 • via Nuitee
M
Morimoto-Ellis • family_with_children • jp
10
とても快適でした
Pros:

部屋が広い、新しい、綺麗、

Cons:

大浴場が少し狭かった。

2026-07-20 • via Nuitee
M
MAYA • couple • jp
7
天文館近くリーズナブル
Pros:

朝食の鶏飯が美味しかった
出発時の駐車場スタッフさんがすごく感じが良かった
周辺は天文館近く、食事には困らない
ベッドは快適、枕元にコンセントありで便利
お風呂とトイレが別なのもよかった

Cons:

大浴場が狭く、脱衣所も洗い場も順番待ちができていた
時間帯によると思うけど
混雑しそうな時間帯は避けるのがいいかも
(私が行ったのは夜21時過ぎ)
シャワーの水圧や温泉が気持ちよかっただけに
混雑のタイミングが残念だなと思いました。

2026-07-20 • via Nuitee
A
Aurélien • solo_traveller • fr
6
Pros:

Bon emplacement, personnel gentil et aidant, calme.

Cons:

Chambre assez mal agencée, lumières assez agressives, matelas vraiment très dur .

2026-07-20 • via Nuitee
A
Ayami • couple • jp
9
2026-07-20 • via Nuitee
K
Koshiro • extended_group • jp
8
Pros:

朝食に鹿児島の郷土料理を提供していて、非常に美味しかった。

2026-07-18 • via Nuitee
S
Shigeru • solo_traveller • jp
9
Pros:

天文館にあり立地が良いです
桜島を見ながらの朝食も良かったです
朝食も美味しかったです

2026-07-17 • via Nuitee
M
Miwa • couple • jp
8
2026-07-17 • via Nuitee
K
Kazushi • solo_traveller • jp
6
2026-07-16 • via Nuitee
M
MASAKI • solo_traveller • jp
9
桜島の見えるホテル
Pros:

風呂、トイレが別なところ
朝食の会場13階のロケーションが桜島が見えて最高

2026-07-15 • via Nuitee
K
KASUMI • couple • jp
7
2026-07-15 • via Nuitee