Hotel Oriental Express Kagoshima Tenmonkan

Hotels
Yamanokuchi-cho 2-1 , Kagoshima , jp

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly, English-speaking staff
Great location with Sakurajima view and proximity to Tenmonkan/station
Onsen / large public bath and spa facilities
Good breakfast taste and variety (for many guests)
Wide selection of free/welcome drinks
Good value/price and parking available
Cons:
Rooms frequently reported as small or cramped
Serious temperature/heating issues in some rooms (no easy cooling)
Limited vegetarian breakfast options
Occasional noise from tram/nearby rooms and some housekeeping inconsistencies
Gym lacks free weights

Categories

Cleanliness
1
Multiple guests explicitly called rooms and facilities clean (e.g., “big and clean room”, “清潔だった”), though a few comments noted minor housekeeping shortcomings, so overall slightly positive.
Service
1
Staff repeatedly described as friendly and helpful (English-speaking staff noted, good reception and amenity service), supporting a positive but not exceptional score.
Location
1
Consistently praised for location (near Tenmonkan, close to station, breakfast view of Sakurajima), with a few notes about tram/traffic noise — overall positive.
Room Quality
1
Multiple guests reported small/tight twin rooms, layout issues and specific problems (room overheating, fridge producing heat), so room quality is a clear negative in guest feedback.
Amenities
1
Onsen/large public bath, spa, variety of free drinks and welcome drinks are praised; minor negatives (no free weights in gym) but overall amenities are a modest plus.
Value for Money
1
Several reviews mention good price and excellent value for the stay, and guests felt the combination of facilities and breakfast represented solid value.
Food and Beverage
1
Breakfast taste and location/view are frequently praised, but there are notable complaints about vegetarian options and limited fruit/condiment variety — overall mixed/neutral.
Overall Experience
1
Overall impressions are mixed: many positive elements (location, staff, onsen, breakfast) but significant issues for some guests (severe room overheating, small rooms, occasional cleanliness/service lapses) lowered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:34

Property Description

Discover the perfect blend of comfort and convenience at Hotel Oriental Express Kagoshima Tenmonkan, where every detail is designed for your ultimate relaxation.

Modern Accommodations
Stay in our stylish, air-conditioned rooms equipped with all the essentials, including a fridge, flat-screen TV, and a private bathroom with a bidet to ensure a delightful stay.

Exceptional Amenities
Unwind in our fitness center or rejuvenate in the sauna after a day of exploration. Enjoy a delectable buffet breakfast each morning to fuel your adventures in Kagoshima.

Prime Location
Situated just a short stroll from Kagoshima Chuo Station, our hotel offers easy access to local attractions such as Xavier Taika Kinenhi and the Museum of the Meiji Restoration.

Don’t miss your chance to experience hospitality at its finest—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Sandra • solo_traveller • be
10
Cons:

Great value for money, great facilities and friendly staff.

2026-05-23 • via Nuitee
V
Viera H. • solo_traveller • cz
8
Hotel v centru
Pros:

Hotel v centru města. Samostatné WC pozoruhodné, při otevření dveří se zvedá prkýnko. Koupelna v japonském stylu, sprcha a vana zvlášť. Snídaně s velkým výběrem a hlavně výhled z 11 patra na sopku Sakurajima. V lobby celý den k dispozici káva a čaj.

Cons:

Poměrně malé pokoje, dva lidí mají problém se vyhnout u konce postelí.

2026-05-23 • via Nuitee
T
Toni • couple • de
9
2026-05-22 • via Nuitee
N
NORIKO • solo_traveller • jp
8
キレイで快適
Pros:

電停の目の前で分かりやすい。
コーヒーサーバー等で無料の飲み物がある。
浴室はバスタブと洗い場があるので、家庭のお風呂と同じように使えた。

Cons:

浴室に入るガラスや浴室内の鏡の水垢が目立った。

2026-05-21 • via Nuitee
和朗 • solo_traveller • jp
7
2026-05-20 • via Nuitee
R
Ryuya • solo_traveller • jp
8
2026-05-19 • via Nuitee
J
JACQUES • couple • fr
10
Un bel hôtel au bon endroit
Pros:

Belle chambre, spacieuse et confortable. Onsen a disposition. Petit déjeuner pantagruélique. Bar en terrasse très classe.

Cons:

Rien

2026-05-19 • via Nuitee
H
Hsiu Min • solo_traveller • tw
10
Pros:

位於最高樓層的早餐風景很棒，餐點用心，非常滿意。

2026-05-19 • via Nuitee
S
setuo • extended_group • jp
10
ビジネスホテルでは最高位
Pros:

シャワー室、

2026-05-19 • via Nuitee
O
Oliver • family_with_children • de
7
2026-05-17 • via Nuitee
M
Mario Grubisic • solo_traveller • be
9
2026-05-17 • via Nuitee
Y
Yi Xiu • couple • sg
7
acceptable accoms
Pros:

great location, helpful staff

Cons:

the onsen was a bit small (5 shower cubicles)

2026-05-16 • via Nuitee
C
CHIH YUN • couple • tw
8
Pros:

有大澡堂

2026-05-15 • via Nuitee
T
Tsuneaki • solo_traveller • jp
10
桜島の見えるレストランで最高の朝食を．
Pros:

朝食に鶏飯があったのがよかったです．作り方も丁寧に書いてありました．あるもの全部が美味しかったです．前日夜にスタッフの方に近所の美味しいところを聞いたら，すぐに丁寧に教えてくれました．部屋もベッドも綺麗です．部屋にはシャワーしかなかったのですが，これがとてもいいシャワーでした．大浴場もありましたが使用はしませんでした．

Cons:

しかたないことではありますが，レストランの窓枠が少し邪魔で桜島が十分に堪能できませんでした．座る位置によってはもっと良かったかもしれないですが．この点も無理やり探したようなもので，アラがほとんどありませんでした．

2026-05-15 • via Nuitee
K
Katharina • couple • ch
9
Gutes Stadthotel
Pros:

Wir haben ein grosses Eckzimmer gebucht, was uns gut gedient hat. Alles in allem hat es unseren Vorstellungen entsprochen.

Cons:

Der Service in der Bar war sehr langsam, nichts mit schnell noch was trinken. Wir haben 50 Minuten auf unseren Drink gewartet.

2026-05-15 • via Nuitee
S
sachi • couple • jp
7
良かった
Pros:

清潔感

Cons:

チェックインの時のスタッフに笑顔がない

2026-05-14 • via Nuitee
D
Daniel • solo_traveller • at
10
2026-05-13 • via Nuitee
K
Kazuyo • couple • jp
9
2026-05-12 • via Nuitee
H
Hyejin • couple • kr
10
2026-05-12 • via Nuitee
R
Richard • solo_traveller • us
10
Awesome Tenmonkan Hotel
Pros:

The hotel is centrally located in Tenmonkan about a 7-minute walk from the airport bus drop off. The hotel room was small but efficiently laid out with the best shower I have ever used which includes 10 side-spraying jet body nozzles! Use Google Translate and photograph the shower instructions which was easy to use. The shampoo and body wash are of high quality and the toilet includes a washlet. The matress was comfortable but the pillows were too hard for my preference. All TV programming was in Japanese.

Their 6:30am-10am breakfast buffet was excellent offering a variety of things including fish, yummy scrambled eggs and pancakes! However, the menu did not vary during my 4 night stay. The restaurant is on the top floor 13 with a great view of Sakurajima. My room was on floor 8 and had a view of half of Sakurajima. The onsen, coin operated laundry machines, ice maker, coffee machine, toiletries, and microwaves are available on floor 2 where the reception area is located. Overall, I enjoyed my stay and highly recommend this hotel!

Cons:

Pillows were too hard. Plese provide one soft pillow and one hard pillow.

2026-05-12 • via Nuitee