Shō Hotel Penang

Hotels
Bukit Dumbar Menara VOS , George Town , my

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Spacious rooms / big rooms
Modern, aesthetic design and good vibes
Friendly staff
Nice pool area
Comfy beds
Complimentary free drink
Good value for money (for many guests)
Some praised food items
Cons:
Inconsistent room cleaning and dusty towels
Poor maintenance: broken shower, exposed cables, repair requests not fixed
Air-conditioning very weak/noisy in some rooms
Location is a short ride from main George Town area
Fitness facilities are very limited
Breakfast/drinks service timing (only at 8AM) is inconvenient
No porter service for large luggage
Minimal kitchenette/minibar supplies and confusing projector operation

Categories

Cleanliness
1
Mixed reports: some guests called rooms 'really clean' and overall cleanliness was praised, but multiple guests reported poor room cleaning (missed cleaning, dusty towels) and disruptive cleaning during service.
Service
1
Generally described as friendly and consistently good by several guests (friendly staff, helpful service), though there were issues (no porter for large luggage, repair requests not followed through); overall service sentiment leans positive.
Location
1
Location is repeatedly noted as a short ride from the main George Town area; acceptable with a car or Grab but not in the heart of the heritage/street-food district.
Room Quality
1
Rooms praised for size and comfort (spacious, comfy bed) but several functional and maintenance issues were reported (poor/noisy AC, shower problems, exposed cables, unfinished feel).
Amenities
1
Pool and complimentary drink were positives, but the fitness area is very limited, kitchenette and minibar offerings are minimal, and some in-room equipment (projector) was confusing.
Value for Money
1
Described as offering solid value for money by guests looking for a stylish, spacious base despite some shortcomings.
Food and Beverage
1
Food receives praise (notably a popular fried fish dish) and free drinks were appreciated, but there are service/timing issues (breakfast/drinks only served at 8AM) that some guests found unacceptable.
Overall Experience
1
Many guests reported an enjoyable or 'amazing' stay with strong co-living vibes and aesthetic appeal, though others felt the property had an unfinished or poorly maintained feel; overall sentiment leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:37

Property Description

Discover the charm of Shō Hotel Penang, your perfect gateway to the heart of George Town.

Comfortable Accommodations: Each room is thoughtfully designed with air conditioning, a private bathroom featuring free toiletries, and a flat-screen TV to ensure a relaxing stay. Some rooms even come with a kitchenette, providing the convenience of home.

Prime Location: Nestled just miles away from popular attractions like 1st Avenue Penang and Penang Times Square, our hotel is your ideal base for exploring the vibrant culture of the city.

Convenient Amenities: Enjoy the ease of private parking and the serenity of being surrounded by beautiful landscapes, including the nearby Penang Botanic Gardens and Penang Hill.

Elevate your travel experience and book your stay at Shō Hotel Penang today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Cheng Yee • family_with_children • my
8
除了需要改进的地方其它都挺好的 👌
Pros:

房间空间宽敞实用 👍 有停车场泊车
房间外有水机 方便接热水

Cons:

厕所的淋浴花洒 水温不定 要反复边洗澡边调水温 不然会过热或变凉

然后隔夜不太好 容易听见声音 尤其是楼上的脚步声 不停奔跑的脚声 可能刚好楼上住着有很多小孩的家庭

2026-07-24 • via Nuitee
C
Cholavarma • couple • my
10
2026-07-24 • via Nuitee
A
Adrien • solo_traveller • fr
9
Pros:

Le rapport qualité prix, le style de l'hôtel , la piscine

Cons:

La qualité du café, mais tout le reste était parfait

2026-07-22 • via Nuitee
A
asem • solo_traveller • ae
10
2026-07-21 • via Nuitee
S
santhi • solo_traveller • my
10
Pros:

good

Cons:

good

2026-07-19 • via Nuitee
A
asem • solo_traveller • ae
10
Pros:

Its great very clean with very frindly and nice staff

2026-07-19 • via Nuitee
W
Wary Muhidin • solo_traveller • my
7
Pros:

So nice n friendly

2026-07-17 • via Nuitee
W
Wai Han • family_with_children • my
8
Pros:

the space

Cons:

the toilet, low water pressure, faulty shower head

2026-07-13 • via Nuitee
C
Chan Hui • couple • my
6
Pros:

很干净，很豪华。

Cons:

空调风不大，不够冷，半夜起来觉得热要脱衣睡觉。

2026-07-11 • via Nuitee
K
KPM-Guru • family_with_children • my
9
房间大，不烦恼停车👍
Pros:

房间大，住宿楼下可以停车，酒店有包括停车费，房间空间大，清洁，该有的都有，住宿有免费的welcome drinks
也有孩子可以溜达的地方
虽有泳池但不大，不过不影响旅行
床舒适

Cons:

厕所有异味，不是清洁或卫生问题，应该是通风方面不好，但是和酒店沟通了都有马上来解决。
lobby不是在底层，在9楼，check in check out都要搭电梯上上下下，停车场去到Lobby要搭一次电梯，上房间又用电梯，拖着行李，带着baby会比较吃力。住宿餐厅提供的menu，一个餐的价格稍微偏高。

2026-07-10 • via Nuitee
A
Asyraf • couple • my
10
2026-07-07 • via Nuitee
N
Neavean • couple • my
10
2026-07-03 • via Nuitee
C
Chan • solo_traveller • my
7
2026-07-02 • via Nuitee
F
Farah • couple • my
9
Pros:

We had a great stay here! The bed was so comfy, and I really appreciated the extra pillows. Slept like a baby until morning!

The room was surprisingly spacious, which was perfect for our family and all our luggage. There was plenty of space to repack our bags and even perform prayers comfortably. I also loved the modern interior and the warm lighting in the room—it made the whole place feel cozy and relaxing.

The bathroom was huge and gave a nice spa-like vibe with the warm lights. The toiletries provided were good quality too. Another plus point was the Smart TV, where you can log in to your own Netflix account.

The hotel also provides two complimentary drinks, and you can choose between orange juice, coffee, or tea. The ambience was lovely, and we really enjoyed the swimming pool. Free parking for hotel guests is definitely a bonus.

The hotel is a little far from Penang’s main attractions and restaurants, so you’ll need to drive or use e-hailing to get around. Also, be prepared for heavy traffic during weekends.

Overall, I would definitely recommend this hotel, especially for tourists looking for a comfortable, clean, and relaxing place to stay. Would happily stay here again!

Cons:

My only complaint is the air conditioning. It was cold, but the airflow didn’t reach the bed, even after adjusting the swing mode. So while the room was cool, we barely felt the air while sleeping.

2026-07-02 • via Nuitee
M
MARKKIANG • extended_group • my
3
一般
Pros:

9楼环境优雅

Cons:

厕所的排水系统和厕所味道很重

2026-06-28 • via Nuitee
V
Vincent • solo_traveller • my
8
2026-06-28 • via Nuitee
M
Mohd Sirajuddin B Yahya • solo_traveller • my
6
2026-06-26 • via Nuitee
S
Satila • family_with_children • my
8
Pros:

Strategic location, big rooms, clean and comfortable

Cons:

Need more security

2026-06-25 • via Nuitee
L
Laila • couple • my
7
2026-06-23 • via Nuitee
Y
Yong • extended_group • my
8
An excellent hotel that combines comfort, convenience, and a fantastic swimming pool for the perfect
Pros:

Fantastic stay in a great location! The hotel is conveniently located, making it easy to explore the area. Everything felt fresh, modern, and exceptionally clean. The staff were warm, welcoming, and always ready to assist, while the hotel amenities were more than sufficient for a comfortable stay.

If you're driving to Penang, I would highly recommend parking your car at the hotel and using Grab to get around, especially when visiting George Town. Traffic and parking can be challenging during weekends, and using Grab makes the experience much more convenient and stress-free.

Overall, this is an excellent choice for a short getaway—comfortable, hassle-free, and great value. I would definitely stay here again. ⭐⭐⭐⭐⭐

Cons:

The gym is a little on the small side, as it appears to be a converted hotel room equipped with two treadmills and a multi-function training machine. The kids' room and meditation room are similarly compact. That said, the treadmills are top-of-the-line, high-quality machines that are well maintained.

However, the real highlight for fitness enthusiasts is the swimming pool. It's exceptionally large, perfect for swimming laps and getting in a proper workout. If you're looking to keep up with your daily exercise routine, I'd recommend skipping the gym and heading straight to the pool instead.

For the best experience, try going around 7:00 AM when it's much quieter and less crowded. The peaceful morning atmosphere makes it ideal for a refreshing swim before starting your day. 🏊‍♂️☀️

2026-06-22 • via Nuitee