Shō Hotel Penang

Hotels
Bukit Dumbar Menara VOS , George Town , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Spacious rooms / big rooms
Modern, aesthetic design and good vibes
Friendly staff
Nice pool area
Comfy beds
Complimentary free drink
Good value for money (for many guests)
Some praised food items
Cons:
Inconsistent room cleaning and dusty towels
Poor maintenance: broken shower, exposed cables, repair requests not fixed
Air-conditioning very weak/noisy in some rooms
Location is a short ride from main George Town area
Fitness facilities are very limited
Breakfast/drinks service timing (only at 8AM) is inconvenient
No porter service for large luggage
Minimal kitchenette/minibar supplies and confusing projector operation

Categories

Cleanliness
1
Mixed reports: some guests called rooms 'really clean' and overall cleanliness was praised, but multiple guests reported poor room cleaning (missed cleaning, dusty towels) and disruptive cleaning during service.
Service
1
Generally described as friendly and consistently good by several guests (friendly staff, helpful service), though there were issues (no porter for large luggage, repair requests not followed through); overall service sentiment leans positive.
Location
1
Location is repeatedly noted as a short ride from the main George Town area; acceptable with a car or Grab but not in the heart of the heritage/street-food district.
Room Quality
1
Rooms praised for size and comfort (spacious, comfy bed) but several functional and maintenance issues were reported (poor/noisy AC, shower problems, exposed cables, unfinished feel).
Amenities
1
Pool and complimentary drink were positives, but the fitness area is very limited, kitchenette and minibar offerings are minimal, and some in-room equipment (projector) was confusing.
Value for Money
1
Described as offering solid value for money by guests looking for a stylish, spacious base despite some shortcomings.
Food and Beverage
1
Food receives praise (notably a popular fried fish dish) and free drinks were appreciated, but there are service/timing issues (breakfast/drinks only served at 8AM) that some guests found unacceptable.
Overall Experience
1
Many guests reported an enjoyable or 'amazing' stay with strong co-living vibes and aesthetic appeal, though others felt the property had an unfinished or poorly maintained feel; overall sentiment leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:37

Property Description

Discover the charm of Shō Hotel Penang, your perfect gateway to the heart of George Town.

Comfortable Accommodations: Each room is thoughtfully designed with air conditioning, a private bathroom featuring free toiletries, and a flat-screen TV to ensure a relaxing stay. Some rooms even come with a kitchenette, providing the convenience of home.

Prime Location: Nestled just miles away from popular attractions like 1st Avenue Penang and Penang Times Square, our hotel is your ideal base for exploring the vibrant culture of the city.

Convenient Amenities: Enjoy the ease of private parking and the serenity of being surrounded by beautiful landscapes, including the nearby Penang Botanic Gardens and Penang Hill.

Elevate your travel experience and book your stay at Shō Hotel Penang today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Thanesh • extended_group • my
10
2026-09-19 • via Nuitee
A
asad abbas • solo_traveller • nl
1
Pros:

Alleen de zwembad

Cons:

Alles, locatie is.totaal niet ideaal. Personeel is traag. Het concept van ontbijt komt niet overeen. Je moet voor alles betalen. Zwembad is prima maar druk. Totaal geen 5 sterren waard.

2026-09-17 • via Nuitee
T
teh • solo_traveller • my
10
2026-09-16 • via Nuitee
T
Tengku Eleanor • solo_traveller • my
7
2026-09-14 • via Nuitee
M
Muralimogan • couple • my
10
2026-09-14 • via Nuitee
S
Siti Nabilah • couple • my
9
Nice and cosy stay.
Pros:

Clean , modern style boutique hotel. The room was spacious. The staff are friendly and very cooperative

Cons:

Maybe can provide a little coffee/ tea in room. The toilet was clogged badly in shower area. And maybe can improve the breakfast timing. Instead of 8am mybe can start at least 7am. Mostly people going there for business/ work related. And need to be somewhere early, if breakfast only start at 8am and u also need time to prepare food around 10-15 minutes, everybody will be affected.

2026-09-13 • via Nuitee
K
Kemala • solo_traveller • my
8
2026-09-13 • via Nuitee
A
Aidazurinawaty • couple • my
10
2026-09-09 • via Nuitee
W
Wong • solo_traveller • my
8
2026-09-07 • via Nuitee
N
Nur Asmaliza • solo_traveller • my
8
2026-09-06 • via Nuitee
M
Ming Huei • family_with_children • my
8
2026-09-06 • via Nuitee
W
WOOSUN • family_with_children • kr
7
2026-09-05 • via Nuitee
Z
Zalina • solo_traveller • my
8
2026-09-04 • via Nuitee
S
Siva • extended_group • my
8
Generally it was a pleasant stay for a short vacation, their cafe’s food and coffees are good
Pros:

New n trendy

Cons:

The smell of the bathroom, it was stinky. The management immediately sent staff to clean up n pour disinfectant liquid. Smells better than but returned again in wee hours

2026-09-02 • via Nuitee
A
abd halim • couple • my
8
2026-09-02 • via Nuitee
U
Uzir • family_with_children • my
8
2026-09-02 • via Nuitee
N
ng • family_with_children • my
6
Cons:

需要提升早餐。。

2026-08-26 • via Nuitee
S
Sébastien • family_with_children • fr
8
Bien
Pros:

Très belle hôtel avec grande piscine

Cons:

Loin du centre ville et forte odeur de cigarette dans la chambre

2026-08-24 • via Nuitee
O
Oliver Fröhlich • family_with_children • ch
10
2026-08-20 • via Nuitee
M
Mei Khing • solo_traveller • au
8
2026-08-19 • via Nuitee