Albergo ai Tolentini

Hotels
Calle Amai 197/G , Venice , IT

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location near station and attractions
Generally very clean rooms and comfortable beds
Good value for money mentioned by multiple guests
Basic in-room amenities (kettle, fridge, coffee capsules)
Cons:
No receptionist / self check-in issues and difficult to contact staff
Small or aging bathrooms; occasional non-functional services
Mosquitoes and possible pest issues reported
Poor sound insulation and occasional extra/hidden fees reported

Categories

Cleanliness
1
Multiple guests report rooms are very clean, towels/linens crisp and bathrooms described as practically new; one mention of 'suciedad' but overall cleanliness is positively noted.
Service
1
Mixed reports: some guests found staff helpful by phone, but many mention no receptionist/self check-in issues and difficulty contacting reception, and lack of housekeeping.
Location
1
Consistently praised: ideal/perfect location near station, Piazza, attractions, supermarkets and transport; frequent positive location remarks.
Room Quality
1
Mixed: beds often comfortable but reports of small bathrooms, old/partly non-functional services, mosquito infestations, weak water pressure and some rooms not special.
Amenities
1
Basic amenities present (kettle, fridge, coffee capsules) but issues noted: no receptionist/housekeeping, bathroom heating not working, limited in-room facilities.
Value for Money
1
Several guests state excellent cost-benefit and good price for location; a few note higher-than-expected fees or typical Venice prices.
Food and Beverage
1
Minimal on-site F&B mentions; guests appreciated coffee capsules and nearby cafés/bars for breakfast rather than hotel dining.
Overall Experience
1
Overall positive around location and cleanliness but tempered by service/amenity problems (self check-in, contact issues), room shortcomings and occasional pest/noise problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 18:00

Property Description

Nestled beside the historic Tolentini Church, Albergo ai Tolentini offers a serene escape in the heart of Venice.

Prime Location
Just a 5-minute stroll from Piazzale Roma bus station and positioned in the tranquil Santa Croce area, our hotel provides easy access to the city's vibrant sights, including the iconic St. Mark's Square via efficient Vaporetto links.

Comfortable Accommodations
Our air-conditioned rooms feature elegant wooden floors and cozy furnishings, ensuring a restful stay. Each room is equipped with a private bathroom and a hairdryer for your convenience.

Free Wi-Fi Throughout
Stay connected with complimentary Wi-Fi available in all areas of the hotel, perfect for sharing your Venetian adventures with friends and family back home.

Indulge in a memorable Venetian getaway by booking your stay at Albergo ai Tolentini today!

Important information:

Guests are requested to inform the property in advance of their estimated time of arrival. This can be noted in the Special Requests Box during booking.

Rooms are on the second and third floors in a building without an elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Matt • solo_traveller • au
6
2026-09-19 • via Nuitee
N
Normand • solo_traveller • ca
8
Pros:

La location est excellente.

2026-09-19 • via Nuitee
A
Alessandra • solo_traveller • it
8
2026-09-19 • via Nuitee
J
Johanna • solo_traveller • se
8
2026-09-19 • via Nuitee
M
Mario Victor Zerafa • solo_traveller • mt
4
Total disaster.
Pros:

The ghost practice of management. It says 24/7 reception attended and we found no one to deal with us.

Cons:

The doors of the wardrobe don't exist, the mold in the shower, cobwebs on the ceiling, stains on the furniture no lifts and the bedroom located in the third floor. Not worthy for the money we paid.

2026-09-19 • via Nuitee
V
Vargas • solo_traveller • es
9
Pros:

Ubicación fabulosa, te dejan dejar las maletas mientras que están haciendo la habitación que es un punto a favor, sin duda volvería a repetir sin duda!

2026-09-18 • via Nuitee
A
Alba • couple • es
7
2026-09-18 • via Nuitee
P
Philippe • couple • fr
7
Pros:

Emplacement

2026-09-16 • via Nuitee
K
Kateryna • extended_group • pt
7
2026-09-15 • via Nuitee
S
Said • solo_traveller • fr
1
Pros:

Emplacement superbe, matelas de mauvaise qualité, présence de moustiques, coffre fort fermé à l arrivée et absence du gérant et pas de réponse ni au téléphone ni aux messages

Cons:

Le gérant et son négligence de tout

2026-09-15 • via Nuitee
L
Levent • couple • tr
8
2026-09-14 • via Nuitee
U
ULADZISLAU • couple • by
9
Pros:

Прекрасное расположение и неплохой номер. Владелица тоже очень приятная, помогла решить проблему с финансовыми документами уже после выселения.

Cons:

Были трудности при заселении, т.к. я не связался заранее с отелем, в связи с чем пришлось на месте искать контакт для связи, чтобы оставить чемоданы. Советую заранее написать им свое время прибытия

2026-09-13 • via Nuitee
M
Marta • couple • es
7
2026-09-12 • via Nuitee
A
Alberto • couple • es
2
No pude saber cómo es el hotel, gestión bastante mala
Pros:

Me cambiaron de hotel Justo cuando estaba en la puerta sin aviso previo ni absolutamente nada, así que no pude saber cómo es el hotel

Cons:

Me cambiaron de hotel Justo cuando estaba en la puerta sin aviso previo ni absolutamente nada, así que no pude saber cómo es el hotel

2026-09-10 • via Nuitee
D
Daniela • solo_traveller • it
8
2026-09-10 • via Nuitee
E
Elena • couple • es
8
Agradable
Pros:

Buena ubicación. Fácil acceso con un código.

Cons:

Trato impersonal, en ningún momento vimos a nadie del hotel. Aunque no afectó a la experiencia ya que no les necesitamos para nada.

2026-09-09 • via Nuitee
G
Giuliana • couple • ar
7
Pros:

Buena ubicación, cómodas instalaciones. La nevera no funcionaba bien

Cons:

Muy mala la comunicación por parte del personal. En ningún momento hubo presente gente en el hotel. Tampoco contestaban llamadas ni mensajes en los teléfonos que dejaban de referencia al día de hacer el checkout

2026-09-09 • via Nuitee
G
Greta • solo_traveller • it
9
2026-09-09 • via Nuitee
E
Ella • couple • gb
8
Lovely
Pros:

Lovely little hotel in the heart of Venice and good price

Cons:

Tv was to small and to high up

2026-09-09 • via Nuitee
A
Ana • couple • es
8
Pros:

La ubicación

Cons:

Justo debajo tiene un bar y se escucha mucho. La recepción aunque indica que es 24h, es complicado encontrar al recepcionista, aunque existe un número de teléfono para contactar con el

2026-09-08 • via Nuitee