Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Room service
Heating
Family rooms
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central, convenient location (≈10 min walk to old town/Planty)
Very clean / described as pristine
Helpful, friendly and personable staff
Modern, spacious and comfortable apartments
Well-equipped kitchen appliances and complimentary tea/coffee
Comfortable beds and good furnishings
Close to trams, restaurants and cafes
Cons:
Occasional street noise in the evenings
Heating/AC controls not intuitive; rooms can feel too warm
Housekeeping frequency (every 3–4 days) and towel replacement not daily for some guests
Limited kitchen utensils reported by some guests
Minor noise outside at times

Categories

Cleanliness
1
Reviews consistently describe the property as very clean and pristine; a few guests noted the housekeeping schedule (every 3–4 days) and towel replacement could be more frequent.
Service
1
Staff repeatedly praised as helpful, friendly, personable and responsive — guests felt valued and supported during their stay.
Location
1
Multiple mentions of an excellent, central location — about a 10-minute walk to the old town/Planty Park, convenient for sightseeing, trams and restaurants.
Room Quality
1
Rooms/apartments described as modern, spacious, comfortable and well furnished (good beds, pillows, smart TV); some guests noted rooms could be too warm and controls for heating/AC were not intuitive.
Amenities
1
Generally well equipped (kitchen appliances, complimentary tea/coffee, smart TV); some guests asked for more kitchen utensils and reported difficulty with AC/heater operation and intermittent housekeeping frequency.
Value for Money
1
Several guests explicitly stated the property offers great value for money and would consider rebooking — overall perceived as good value for a central, modern aparthotel.
Food and Beverage
1
Limited mentions: a few positive notes about breakfasts and an on-site café, but food & beverage is not a major focus in the reviews.
Overall Experience
1
Overall sentiment is positive — guests describe stays as relaxing, enjoyable and would recommend; minor negatives (noise, thermostat/cleaning issues) did not generally spoil the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 01:47

Property Description

Discover the charm of Krakow at H11 Aparthotel, where comfort meets convenience in a prime location!

Modern Accommodations
Relax in our stylish rooms featuring free Wi-Fi, air conditioning, and a flat-screen TV with streaming services. Each unit includes a kitchenette for your convenience, allowing you to prepare your favorite meals and enjoy a dining area perfect for any occasion.

Delectable Dining Options
Start your day right with our à la carte and vegetarian breakfast offerings, featuring warm dishes, local specialties, and freshly baked pastries. Enjoy a delightful cup of coffee from our on-site café or shop at our mini-market for your essentials.

Explore the Local Culture
Immerse yourself in the rich history of Krakow with nearby attractions such as Town Hall Tower and Main Market Square. Consider joining our walking tours to discover the city's hidden gems!

Book your stay at H11 Aparthotel today—your perfect getaway awaits!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Y
Yifat • family_with_children • il
9
Pros:

צוות מהמם!!!

2026-07-11 • via Nuitee
K
Kathryn • family_with_children • gb
10
H11 is a top aparthotel
Pros:

Centrally located and just far enough away from main square. Good value for money and the staff was friendly and accommodating. Lots of food selection in the neighbourhood with good value for money. Restaurants in main square are a bit pricey but worth the experience. The people of Krakow are the most smiley, friendly and welcoming people you may ever meet. We were 3 hours late (border control) but I messaged the property and they made me feel at ease.

2026-07-11 • via Nuitee
P
Paulina • family_with_children • pl
7
2026-07-11 • via Nuitee
M
Mai • couple • kw
10
2026-07-11 • via Nuitee
A
Anne • solo_traveller • ie
9
2026-07-10 • via Nuitee
S
Sian • family_with_children • gb
10
Lovely apartment, excellent accommodation choice for two adults and two teenagers. Would highly recommend
Pros:

Spacious, well equipped and comfortable

2026-07-10 • via Nuitee
A
Aldoshyna • family_with_children • ua
10
Pros:

Готель комфортний, сучасні номери, персонал привітний, все поряд, локація гарна

2026-07-10 • via Nuitee
F
Fabio • solo_traveller • it
10
Pros:

Un hotel molto pulito dotato di tutto,ben posizionato vicino al centro storico,camere silenziosissime,proprietaria dolce,accogliente e disponibilissima.laundry service gratuito.
Cosa volere di piu?

Cons:

Niente,tutto perfetto

2026-07-09 • via Nuitee
D
decio • family_with_children • br
10
Otimo local em Cracóvia
Pros:

Localização, conforto, atenção do proprietario, maquina de lavar e secar gratuitos, WiFi rapido e ganhamos mimos como capsulas de nespresso e agua. Possibilidade de deixar as malas ate as 18:00

Cons:

Apenas um banheiro e instalações um pouco apertadas para 5 pessoas, mas valeu muito a pena

2026-07-09 • via Nuitee
R
rashed • couple • sa
10
سكن جميل ونظيف وطاقم جميل ومحترم ومهذب
Pros:

شقه نظيفه وفيها غسالة ملابس ومكوى ومطبخ اخذت شقه بزاويه لها نوافذ كبيره وتفتح على شارعين المكان رايق وهادي وعندك مخبز وكوفي ومطعم افطار وبقاله كلها قريبه جدا من المكان الشقه تبعد عن السنتر مشي تقريبا 10 دقايق
الموظفون ودودين الام وبناتها قمة بالتعامل والأخلاق ناس محترمه من الاخر مهذبين عند خروجنا قدمت الأم هديه عباره عن كيس صغير فيه حلويات

Cons:

ليس بمكان السكن هذا العيب وإنما بعموم كراكوف المواقف اغلبها لازم تدفع قيمة مكان الوقوف ومسارات الطرق متعبه للتنقل بالسياره

2026-07-09 • via Nuitee
V
Vanessa • solo_traveller • es
10
Pros:

La ubicación, la amplitud, la tranquilidad

Cons:

Todo nos gusto

2026-07-08 • via Nuitee
U
Urs • couple • ch
7
Pros:

Ukft durchwegs ok. Einzig Doppelbett war schon sehr klein

2026-07-08 • via Nuitee
S
Silvinija • solo_traveller • lt
10
Pros:

Naujas. Švarus. Viskas ko reikia yra, net skalbimo mašina. Labai malonus personalas. Yra daiktų saugykla. Centras.

2026-07-08 • via Nuitee
M
Mark • couple • us
9
Wonderful.
Pros:

Amazing staff and comfortable apartment. Superb breakfast choices.

2026-07-07 • via Nuitee
A
Alice • family_with_children • ee
9
Liked it and would recommend.
Pros:

Spacious rooms, good location.

Cons:

The beds were a bit narrow.

2026-07-07 • via Nuitee
H
Helen • extended_group • gb
10
2026-07-07 • via Nuitee
R
Richard • couple • gb
10
Fantastic stay
Pros:

The location , cleanliness, staff, breakfast option and staff were exceptional.

2026-07-07 • via Nuitee
W
Wioleta • family_with_children • pl
10
szum potoku działał kojąco. Super
Pros:

Bliskość centrum, bardzo dobra lokalizacja.

Cons:

brak

2026-07-07 • via Nuitee
R
Rafał • solo_traveller • pl
10
Pros:

Wspaniałe miejsce. Apartament czysty, bardzo dobrze wyposażony. Przemiła obsługa – nie tylko w trakcie pobytu, ale również przed nim. Serdeczne podziękowania dla Pani Ewy, która zadbała o nas przed przyjazdem i upewniła się, że bez problemu dostaniemy się do apartamentu mimo późnego zameldowania. Ogromnym plusem było to, że po przybyciu zastaliśmy włączoną klimatyzację i przygotowane dodatkowe posłanie dla dziecka.
Na pewno wrócimy.

2026-07-06 • via Nuitee
J
Jens • family_with_children • se
9
Pros:

Nice staff. Spacious and clean apartment. Good location. Great with a high quality café next door (Fable café).

2026-07-05 • via Nuitee