Muthu Queens Hotel, Oban

Hotels
Muthu Hotels
Corran Esplanade , Oban , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Laundry
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent central location and views
Strong value for money reported by many guests
Some rooms/suites are spacious and well-equipped (jacuzzi, large TV)
Free parking and leisure extras like pool table noted
Cons:
Frequent reports of no bar/restaurant/breakfast (facilities closed)
Several rooms described as run-down or with unpleasant smells
Room issues: missing remotes, TV problems, uncomfortable beds, noisy extraction
Inconsistent amenities and service availability (bar pump broken, limited facilities)
Early morning housekeeping noise and access/parking distance to some rooms

Categories

Cleanliness
1
Generally described as clean/spotless in multiple reviews, though at least one guest reported a very poor-smelling room and parts of the hotel described as run-down.
Service
1
Staff repeatedly called out as friendly, warm, attentive and helpful; several reviews praised front-desk service and proactive checks during stay (one note that receptionist appeared to be handling the hotel single-handed).
Location
1
Many guests praised the perfect/central location and great views; a few mentioned distance or being put on higher floors felt odd, but overall location sentiment is strongly positive.
Room Quality
1
Mixed reports: some suites (Queen Mary) and rooms praised (spacious, jacuzzi, comfortable), but multiple guests reported run-down rooms, uncomfortable beds, smells, missing TV remotes, TV position/issues and early housekeeping noise.
Amenities
1
Significant complaints that key amenities were unavailable at times: multiple reports of no bar, restaurant or breakfast service (facilities closed), broken bar pump; some positives (free parking, pool table, suite jacuzzi) but overall amenities were often unavailable.
Value for Money
1
Numerous guests explicitly stated excellent value for money, with several saying this stay topped others for value; positive sentiment on portion sizes and pricing when services were available.
Food and Beverage
1
When available, food was described as tasty (set menu, full Scottish breakfast), but many guests faced no breakfast/food service or bar issues, producing an overall negative view of F&B reliability.
Overall Experience
1
Overall split between very positive stays (excellent suite, friendly staff, great value) and some poor experiences (closed facilities, room problems). Net neutral when balancing highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:44

Property Description

Experience the enchanting charm of our Victorian hotel, perched gracefully above the stunning Oban Bay.

Lavish Accommodations
Indulge in our luxury rooms, featuring classic decor, complimentary Wi-Fi, flat-screen TVs, and tea/coffee facilities. Many of our rooms offer breathtaking sea views and rejuvenating spa baths for the ultimate relaxation.

Gourmet Dining
Savor delicious culinary creations in our elegant restaurant, where the ambiance perfectly complements the exquisite flavors of our carefully crafted menu.

Prime Location
Located on the picturesque Esplanade, you are just a short stroll from historic McCaig's Tower, alongside an array of delightful bars and restaurants. With limited parking available and proximity to the rail station and ferry port, exploring the area is effortless.

Book your stay today and immerse yourself in the luxury and beauty of Oban!

Important information:

This hotel is a listed building and consequently is unsuitable for disabled guests. There are no ground floor rooms and the lift only operates from the first floor accessible after climbing one flight of stairs.

Please note photos shown are of one room type and the exact room types may vary.

Our lift/elevator is currently not operational.
Parking is limited and under availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Margaret solo_traveller gb
7
2026-07-25 via Nuitee
R
Rhonda couple au
7
2026-07-25 via Nuitee
J
James extended_group gb
8
Clean nice hotel will use it again
Pros:

Very central to tow and all restaurants.

Cons:

Could not turn telly down the volume,left another remote when we where out still there same

2026-07-25 via Nuitee
M
Michele family_with_children zw
8
Pros:

Location great. Staff contacted us after we left to inform us we had left a jacket and make arrangements to get it to us. Friendly

2026-07-23 via Nuitee
A
Ann couple gb
6
Okay
Pros:

Rooms were clean staff were excellent

Cons:

The shower was difficult to use with very little power

2026-07-23 via Nuitee
P
Peter solo_traveller gb
9
Pros:

Location

Cons:

N/a

2026-07-22 via Nuitee
S
Steven solo_traveller us
4
Ok, but expensive for what you get
Pros:

Location to Oban center was good

Cons:

Elevator wasn't working and we got put on the top floor
Breakfast was not great, no yoghurts left, milk was warm, no clean teaspoons, coffee jugs were not labeled.
Plug sockets in the room were either on the weirdest places or non-existent

2026-07-22 via Nuitee
S
Shona extended_group gb
10
Amazing stay, in a lovely well equipped and clean hotel
Pros:

The Queen Mary suite was amazing for the price, views were breathtaking and everything you needed was there.

2026-07-21 via Nuitee
H
Hilary solo_traveller gb
10
Pros:

Fantastic location

2026-07-21 via Nuitee
L
Lesley solo_traveller gb
9
Great location
Pros:

Location excellent- 10 mins walk into main town. Bedroom overlooked the bay so beautiful at night. Good selection of food for breakfast. All staff pleasant and very helpful

Cons:

Replenishing of breakfast foods a bit slow but it was made fresh

2026-07-21 via Nuitee
J
James couple gb
3
2026-07-21 via Nuitee
J
John couple gb
3
Pros:

Room was clean..

Cons:

Upon check in we were asked to register our card details, even though room was already paid for. When we asked why, no answer was given..
Room was clean .
We had booked a superior junior suite,
Room was up a flight of stairs and the view was of roof of bottom of hotel..
Rudely awakened at 6.45am every morning by the loud noise coming from extractor fan from kitchen, which was right outside our window..
Also, the room next door was being used by staff,
12am every morning, door banged as they entered their room and also again at 6.30am when they went back on duty..
We have stayed in other Muthu hotels in Oban and Fort William and enjoyed our stays in both, bit Queens hotel was very disappointing.

2026-07-20 via Nuitee
R
Ross solo_traveller gb
5
Okay with good views
Pros:

Nice view over Oban bay

Cons:

Staff didn't explain things very well.

2026-07-19 via Nuitee
J
john solo_traveller gb
8
Perfect place (parking)to.
Pros:

Vanessa (reception)and dinner i think overworked buy very nice smile and nothing was a problem for her bar was compacted but nice and relaxed atmosphere .bar nice and friendly .room clean nice.

Cons:

Room 12 had some noise in think from outside air con or humming from somewhere.but did not spoil.our room time

2026-07-19 via Nuitee
A
Arden couple us
4
Pros:

Not necessarily clean. The towels had stains on them and the whole place felt a little unkept.

2026-07-19 via Nuitee
M
Michael couple au
9
Pros:

What a location, very close to Oban centre , but in a quiet location.
Very friendly staff.
Cramped but safe parking.
Nice room supplied with a fan and a very comfortable bed.

Cons:

Nothing at all negative to comment on.

2026-07-18 via Nuitee
K
Kathleen family_with_children gb
9
Pros:

everything

Cons:

no problems

2026-07-17 via Nuitee
J
Jane couple gb
7
The staff made our stay very good because they were excellent. Reception staff were efficient but very friendly and wel
Pros:

The situation was excellent with lovely views. Close enough to centre but quiet and very peaceful

Cons:

The bed could have been more comfortable

2026-07-17 via Nuitee
J
José extended_group es
8
Tranquilo
Pros:

La amplitud de la habitación

Cons:

Que no tuviera ascensor

2026-07-17 via Nuitee
J
Justyna solo_traveller gb
8
Pros:

Peaceful location, a bit further from the busy centre of Ivan but still within walking distance.
There was free parking at the hotel and our room had a fantastic view

Cons:

The only thing I would improve would be better drainage in the bathtub.

2026-07-15 via Nuitee