Fifth Avenue Hotel

Hotels
Lebuh Macallum , George Town , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast
Great location (walking distance to heritage sites and mall)
Rooftop pool (stunning, very nice)
Spacious, well-designed rooms (kitchenette options)
Friendly/helpful staff (many mentions)
Cons:
Reception/service issues for some guests (booking/extension handling)
Some amenities closed (spa, poolbar) or not in operation
Occasional A/C issues / windows couldn't close (noise/heat)
Perceived mismatch of advertised star level / value concerns
Long waits at coffee machines; buffet focused on Asian tastes

Categories

Cleanliness
1
Multiple reviews explicitly praise cleanliness: 'clean', 'very clean', 'Spacious clean room', 'diseño, limpieza' — overall clearly positive on cleanliness.
Service
1
Mixed sentiment: many guests call staff 'friendly', 'helpful' and 'warm', but a detailed review reports unprofessional reception, booking/extension mishandling and poor communication — significant negative impact on service perception.
Location
1
Consistently positive: described as 'great location', 'easy walking distance to the UNESCO heritage area, KOMTAR, Armenian Street, the jetties', good access to mall and hawker centre.
Room Quality
1
Rooms repeatedly described as spacious, well designed, with good storage, kitchenettes/walk-in robe and comfortable furnishings; one isolated comment about the bed being an issue.
Amenities
1
Mixed: rooftop pool praised as 'stunning' and 'very nice', but several amenities reported unavailable (poolbar, spa) and issues noted (windows that couldn't close, noise/heat) — overall somewhat negative.
Value for Money
1
Some guests reported a mismatch between expectations and delivery ('booked a 5*-hotel and received a 4*-house') and frustrations about booking/pricing advice from staff, reducing perceived value.
Food and Beverage
1
Breakfast is frequently praised ('fantastic breakfast', 'excellent', 'great breakfast buffet', 'good breakfast'), though some guests noted long waits at coffee machines and that the buffet is tailored to Asian tastes.
Overall Experience
1
Generally positive overall: many describe a 'fantastic stay', would stay again, highlighting staff, location, rooms and pool; however service and some amenity/value issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 00:21

Property Description

Experience the perfect blend of luxury and comfort at Fifth Avenue Hotel, where sophistication meets relaxation in the heart of George Town.

Luxurious Accommodations
Indulge in our elegantly designed rooms featuring air conditioning, city views, and a private bathroom. Some rooms offer kitchenettes equipped with modern amenities like a fridge and microwave, ensuring that your stay is both comfortable and convenient.

On-Site Dining and Refreshments
Start your day right with our delectable buffet and à la carte breakfast options. Unwind at our bar or savor a meal at the on-site restaurant, where culinary delights await to tantalize your taste buds.

Relaxing Amenities
Take a dip in our outdoor swimming pool or unwind on the terrace. With a 24-hour front desk, free WiFi, and business center access, our dedicated staff ensures every aspect of your stay is flawless.

Don’t miss out—book your stay at Fifth Avenue Hotel today and enjoy an unforgettable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Szathmari • couple • ro
10
Modern and comfortable
Pros:

Very modern hotel, clean and confortable rooms. Excellent breakfaat and coffee. Alao, the hotel is near to the tourist attractions.

Cons:

Nothing

2026-10-31 • via Nuitee
M
Michelle • couple • au
9
Pros:

High quality luxurious room, very spacious wardrobe and bathroom.

Cons:

One of the reception staff was incredibly grumpy when we were trying to check in. It caused me to be uncomfortable to talk to her, the other staff I interacted with were lovely though.

The buffet breakfast is diverse, but admittedly not the most amazing. By the end of our trip we opted to go to hawkers for breakfast instead.

There could be noise at night, so not completely soundproof.

Oddly the kitchen area does not have AC, so this room can be incredibly stuffy while rest of your room is perfectly temperature controlled.

2026-10-31 • via Nuitee
亦菲 • family_with_children • tw
10
Pros:

整體環境非常好，人員很和善住宿感受很好覺得被尊重

2026-10-30 • via Nuitee
C
Chin How Zet • family_with_children • my
10
2026-10-29 • via Nuitee
O
Ousman • couple • td
8
2026-10-29 • via Nuitee
K
Kathy • couple • be
10
Pros:

Super ! Bon petit déjeuner.

2026-10-28 • via Nuitee
B
Brandon • family_with_children • us
10
beautiful hotel. Nice staff and great breakfast. Comfortable beds etc
Pros:

Great breakfast luxury hotel . Family really liked it beds were comfortable

Cons:

Location was a bit awy from main attractions

2026-10-28 • via Nuitee
L
Lukas • family_with_children • de
9
2026-10-28 • via Nuitee
F
Farizan • family_with_children • my
10
Pros:

The room & facilities

Cons:

Nothing

2026-10-27 • via Nuitee
M
Mohamed • solo_traveller • gb
10
2026-10-27 • via Nuitee
T
Teeban • couple • my
9
Super Hotel with excellent service
Pros:

Went for a vacation to Penang in conjunction to celebrate my wife birthday there.
Hotel was clean and the staff are also awesome. Greet me and fulfill all my special request.
Super nice.. Highly recommended for everyone.

Cons:

Nothing.

2026-10-26 • via Nuitee
A
Ana Belén • couple • es
9
Pros:

Profesionalidad y trato de todo el equipo. Muy amables y siempre pendientes de los clientes. Buen desayuno.

2026-10-25 • via Nuitee
D
Daniel • couple • de
10
Pros:

Das Hotel ist wirklich sehr schön und wir haben uns während unseres Aufenthalts rundum wohlgefühlt. Das Frühstück war abwechslungsreich und lecker, das gesamte Personal sehr freundlich und ausgesprochen hilfsbereit.

Besonders hervorheben möchte ich Miss Fad. Da unser Rückflug erst um ein Uhr nachts ging, hatten wir nach einer Möglichkeit gefragt, später auszuchecken und die Poolterrasse noch länger zu nutzen, ohne dafür eine komplette zusätzliche Übernachtung buchen zu müssen.

Mit diesem Anliegen sind wir schließlich beim zweiten Anlauf bei Miss Fad gelandet, die sich sofort darum gekümmert hat. Sie ist die Sache ausgesprochen professionell, freundlich und hilfsbereit angegangen und hat nach Rücksprache mit ihrem Vorgesetzten eine Lösung für uns gefunden. Das Angebot war am Ende sogar besser, als wir es uns erhofft hatten.

Genau diese Art von Service macht für uns den Unterschied. Wir haben uns wirklich gut aufgehoben gefühlt und möchten uns besonders bei Miss Fad noch einmal herzlich bedanken!

2026-10-25 • via Nuitee
A
Anze • couple • si
10
2026-10-24 • via Nuitee
K
kok keing • couple • my
5
2026-10-23 • via Nuitee
K
Kamilla • family_with_children • ru
9
2026-10-23 • via Nuitee
S
Steph • couple • au
10
2026-10-20 • via Nuitee
A
Alh • family_with_children • de
10
2026-10-20 • via Nuitee
C
Cristian • family_with_children • ar
10
2026-10-20 • via Nuitee
J
Jorge Juan • extended_group • es
10
Pros:

Todo fenomenal

Cons:

Todo estaba bien

2026-10-20 • via Nuitee