Facilities

Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Soundproof rooms
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff (multiple mentions, named staff such as Nick and Brown)
Good location near Kamala beach, quiet yet close to shops and eateries
Clean and spacious rooms reported by several guests
Rooftop terrace/pool and nice views in some rooms
Generally good value for money mentioned by multiple guests
Cons:
Rooftop pool reported dirty by some guests
No balconies in many rooms
Air conditioning issues: noisy or not performing well / sometimes broken
Limited or irregular housekeeping and towel/amenity replenishment
One guest charged a high fee for a lost key card and no card machine available
Breakfast described as average or limited by several reviewers

Categories

Cleanliness
1
Mixed comments: several guests praised clean rooms and good housekeeping, but there are multiple complaints about the rooftop pool being dirty, limited/irregular towel replacement and at least one stay with no room cleaning during the visit.
Service
1
Consistently praised staff: many reviews call staff friendly, helpful and professional (Nick, Brown and reception highlighted); one notable negative around the £30 key-card charge / payment policy slightly reduces the score.
Location
1
Generally positive: close to Kamala beach, quiet location with shops and eateries nearby; a few guests noted it is a 10–15 minute walk or felt a bit far from the beach.
Room Quality
1
Mixed: penthouse and some rooms described as beautiful and spacious, but cheaper rooms are lower quality, some rooms lacked balconies and several mentions of poor or noisy air conditioning.
Amenities
1
Mixed to negative: rooftop pool and terrace are positives, but guests reported the pool being dirty, limited toiletries, no balcony for rooms, poor/ineffective AC in places and lack of daily room servicing for some stays.
Value for Money
1
Mostly positive comments about good value and reasonable price, but value perception is harmed by the unexpected high key-card charge for one guest.
Food and Beverage
1
Mixed: some guests enjoyed the breakfast, others called it average or limited; overall food/B&B impressions are modest rather than a standout.
Overall Experience
1
Many guests report a very good to wonderful stay thanks to staff, location and clean/spacious rooms, though issues with amenities, AC, housekeeping and occasional additional charges temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 23:48

Property Description

Discover comfort and elegance at Yenna Apartment, your serene getaway nestled just a short stroll from the stunning Kamala Beach.

Exquisite Accommodations
Our 4-star hotel features air-conditioned rooms equipped with modern amenities, including free WiFi, private bathrooms, and safety deposit boxes, ensuring a relaxing stay.

Culinary Delights
Savor delicious À la carte and American breakfast options, along with a diverse menu of Thai, International, and European cuisine at our on-site restaurant, satisfying all your cravings.

Convenient Location
Ideally situated, enjoy proximity to local attractions such as Jungceylon Shopping Center and Phuket Simon Cabaret, with easy access to the vibrant life of Patong and beautiful beaches.

Don't miss out—book your stay at Yenna Apartment for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Lauren • extended_group • au
8
2026-06-12 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

Staff nice and supportive. Location is good

Cons:

Some rooms not in very good condition. Able to move room.

2026-06-12 • via Nuitee
S
Stiven • couple • ee
10
Pros:

Удобная локация,до пляжа занимает определенное время дойти.Было чисто,комфортно,хороший завтрак.В эту стоимость также может было воспользоваться бассейном .Соотношение цена-качество идеально.

2026-06-09 • via Nuitee
G
German • solo_traveller • cl
8
2026-06-09 • via Nuitee
M
Mohamed • couple • qa
10
2026-06-07 • via Nuitee
D
Di • solo_traveller • au
10
Pros:

Location and price

2026-06-04 • via Nuitee
I
ignacio • solo_traveller • gb
8
PERFECT FOR WHAT I NEED IT
Pros:

VERY NICE PLACE! GOOD ATMOSPHERE

Cons:

RAINY DAYS

2026-06-02 • via Nuitee
R
Rouven • couple • de
8
2026-05-27 • via Nuitee
M
Meshal • solo_traveller • th
8
Pros:

The place around beach

Cons:

Everything around me

2026-05-27 • via Nuitee
M
Moshe • couple • il
9
2026-05-24 • via Nuitee
H
Haitham And Giorgi • couple • sa
1
It is one the worst place we stayed in all over the world.
Pros:

*location only.

Cons:

* It is So old also not even 2 stars while is written 4 stars !!!. “ we are to much disappointed and shocked how on booking.com mentioned that it is 4 stars , booking.com has to check all of the properties before labelling them on their website” unfortunately this point is repeated in many countries, a hotel mentioned star rating higher than the real rating ‼️‼️👎.

*The room dirty , smelly , the window in the bathroom can not be close , so all kinds of insects enter the bathroom, to much flies , mosquitoes & Flying insects 🤦‍♂️⁉️‼️.

* poor breakfast.

* Unfriendly disrespectful staff 👎‼️.
*Not Honest ( A hotel that is not trustworthy with guests' belongings) we forgot 2 trousers 👖 inside the cabinet so we contacted them but nor replay them we decided to back the hotel in next day while we are still in Phuket to ask about them to collect them back unfortunately they were claiming that there was nothing while we are 100% sure they were in that cabinet we hung them in the closet after wash at night and we forgot to collect them in the morning the time for check out , such a shame from them 👎‼️🤦‍♂️.

2026-05-23 • via Nuitee
H
Hernando • solo_traveller • co
9
Bien
Pros:

El desayuno era bueno

Cons:

Llovió todo el tiempo.

2026-05-19 • via Nuitee
D
Damion • solo_traveller • nl
10
Wonderful
Pros:

The people are very friendly and helpful.

Cons:

Nothing.

2026-05-18 • via Nuitee
D
DESAPPAN MURUGAN • solo_traveller • in
6
2026-05-16 • via Nuitee
D
DESAPPAN MURUGAN • solo_traveller • in
6
2026-05-16 • via Nuitee
J
JASMINE • solo_traveller • us
10
Pros:

I had the penthouse room. Very spacious. And clean. Pool was on roof. Lovely view. Beach was a 10min walk convenient stores was less than 5 min walk. Massage parlors less than 3 min walk alot of other stuff less than 10min walk to main road. Bike parking out front.

Cons:

There was no where to put soap in shower and your not provided wash clothes( I had my own).

2026-05-16 • via Nuitee
D
David • couple • gb
7
2026-05-15 • via Nuitee
J
Jonathan • solo_traveller • fr
9
Pros:

Le personnel au petit soin

Cons:

Partir de la Thaïlande 😝

2026-05-14 • via Nuitee
J
JASMINE • solo_traveller • us
9
Exceptional room
Pros:

Staff waited for me to check in, after 11pm. Room was clean.

Cons:

For it to say apartment i would expect an kitchen, but its set up like a regular hotel room
Open shower area

2026-05-12 • via Nuitee
F
François • couple • fr
5
Passable pour un séjour court
Pros:

L’emplacement est bon à condition de circuler en scooter , au calme, pas très loin de Patong . Je recommande le restaurant juste à côté qui est excellent et qui est référencé.

Cons:

Le propreté laisse à désirer , le personnel est aimable mais il ne faut pas trop leur en demander . Je n’ai pas eu l’impression d’avoir à faire à des titulaires mais à des remplaçants

2026-05-10 • via Nuitee