Aparthotel Rakowicka Residence

Hotels
6 Rakowicka , Krakow , pl

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location close to station and old town
Clean, spacious rooms with comfortable beds
Good breakfast variety for many guests
Value for money noted by several reviewers
Convenient self check-in (access codes) and luggage storage/early check-in options
Cons:
Inconsistent/unresponsive service (missed room service, no WhatsApp reply, remote after-hours management)
Amenities/maintenance issues (TV problems, missing shampoo, blocked shower, missing towels, ventilation noise)
Breakfast not provided on some days or described as mediocre/inedible by a few guests

Categories

Cleanliness
1
Mostly reported as clean and tidy in many reviews, though a few guests reported serious issues (blocked shower, missing towels, some unappetizing breakfast reports) so overall slightly positive but mixed.
Service
1
Mixed-to-negative: several guests noted helpful contact at times, but multiple reports of missed room service, lack of staff presence, no response on WhatsApp and remote management after hours causing anxiety.
Location
1
Consistently praised: very close to the station and main square, easy walking distance to attractions and tram stops; location is a clear strength.
Room Quality
1
Rooms described as clean, spacious, comfortable beds and well-equipped (fridge, hairdryer); generally positive room comfort and quality.
Amenities
1
Mixed: good basic amenities (codes for access, kettle, fridge) but issues reported with TV (only ads), no shampoo in shower, missing child items, ventilation noise and some maintenance needs.
Value for Money
1
Several guests mentioned good value for money and positive comments about pricing relative to what was offered.
Food and Beverage
1
Breakfast generally praised for variety and quality by many, though a few guests experienced days without service or found breakfast mediocre/inedible on occasions.
Overall Experience
1
Overall mostly positive experiences (good location, comfy rooms, helpful aspects), but tempered by service and some amenities/maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 03:09

Property Description

Welcome to Aparthotel Rakowicka Residence, your perfect retreat in the heart of Kraków!

Prime Location
Nestled in Stare Miasto, our aparthotel places you just steps away from celebrated attractions like Galeria Krakowska, Cloth Hall, and the iconic Adam Mickiewicz Monument.

Comfort and Convenience
Each unit is equipped with modern amenities including air conditioning, a satellite flat-screen TV, a fridge, a coffee machine, and a kettle, ensuring a comfortable stay for every guest.

Delicious Start to Your Day
Join us for a delightful buffet breakfast at our Na Dzień Dobry restaurant, available from 7:00 to 11:00, fueling you for your Kraków adventures.

Choose Aparthotel Rakowicka Residence for an unforgettable experience in the vibrant city of Kraków—book your stay today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kamila • solo_traveller • pl
8
Pros:

Duży pokój z oknami na dziedziniec, miła obsługa, czysto w pokoju

Cons:

Czajnik w pokoju był zepsuty, ale na moją prośbę został wymieniony.
Rurka do mleka w ekspresie do kawy wyglądała na brudną

2026-05-30 • via Nuitee
S
Sylwia • extended_group • pl
6
2026-05-30 • via Nuitee
B
BOVA • solo_traveller • ua
5
Pros:

Готель все хорошо но менеджер обманули нас .я не хочу написать причину. Пусть удачи и благодарю вас

Cons:

Они обманули нас.

2026-05-29 • via Nuitee
H
Herbert • solo_traveller • at
8
2026-05-29 • via Nuitee
A
Andrzej • couple • pl
8
Bardzo dobra lokalizacja
Pros:

Lokalizacja i szybkie zameldowanie

Cons:

Konieczność przejścia na śniadanie do innej restauracji - około 500 m.

2026-05-29 • via Nuitee
A
Arlette • solo_traveller • fr
4
Pros:

Rien

Cons:

Rien

2026-05-28 • via Nuitee
C
CELSO • solo_traveller • br
9
Excelente, mas faltou café da manhã
Pros:

Excelente. Apto muito bom sala grande, quarto bom. Banheiro bom. Tudo muito bem cuidado e preparado. Pena não ter permitido fazer um check-in um pouco mais cedo.

Cons:

Infelizmente, o café buffet não existe. E o café oferecido, apesar de chique, não agradou, por ser pouco e sem possibilidade de escolhas e muito longe foi hotel. Caminhando

2026-05-28 • via Nuitee
P
Paweł • solo_traveller • pl
9
2026-05-27 • via Nuitee
C
Cathy • extended_group • ee
8
Overall stay was nice.
Pros:

Close to the main sightseeings. Morning breakfast was ok.

Cons:

Coffe machine in the breakfast area was out of order 2 days in a row.

2026-05-27 • via Nuitee
E
elisete • extended_group • br
1
Bando de gente de má índole
Pros:

nada pois o hotel ágil muito mal comigo eu reservei com acessibilidade, para cadeirante, ok fui recebendo mensagens de obrigada por escolher nosso hotel que oferece acessibilidade etc etc, a estadia seria para 23 a 25 de maio em 22/05 recebi informação que ia debitar no meu cartão , ok debitaram quando foi 23/05 de manhã recebi um e mail que no corredor até o elevador tinha 3 degraus, ou seja não tinha condições de ficar lá, ou seja agiram de má fé, colocando no filtro de acessibilidade sendo que não é e esperaram eu pagar para me informar isto, não fiquei lá estou tentando entrar em contato com eles, eles não respondem ou seja vou perder dinheiro de duas diárias e ainda tive que arrumar outro hotel às pressas, cuidado com este hotel passem longe

Cons:

de nada por erro do hotel não tive condições de ficar lá ou seja não gostei do modo como agiram comigo

2026-05-27 • via Nuitee
M
Marcelo • family_with_children • at
8
Very good location.
Pros:

We really enjoyed our stay at the apart hotel. The breakfast was very good, with a nice variety of options, and the location was excellent, making it easy to explore the area and access everything we needed.

Cons:

One thing we did not like was the absence of a reception desk. Having someone available on site would make the experience more convenient and provide better support for guests when needed.

2026-05-27 • via Nuitee
I
Izabela • solo_traveller • pl
10
Polecamy
Pros:

Przemiłe Panie w recepcji, doskonała lokalizacja blisko dworca i Rynku. W apartamencie znajduje się wszystko co jest potrzebne. Śniadanie nie jest serwowane na miejscu, trzeba kawałek przejść do innej knajpy, ale to 5 min spaceru.

Cons:

Jedyny minus to prysznic, bardzo wąski i nie zamykany, ciężko skorzystać tak, żeby woda nie lała się na całą łazienkę, a w szczególności toaletę.

2026-05-27 • via Nuitee
T
Tomasz • extended_group • pl
10
2026-05-26 • via Nuitee
M
Monika • couple • de
7
Położenie i personel nie nadrobią wszystkich innych niedostatków!
Pros:

Śniadania nie warte komentarza… !!!
Personel stara się zrobić coś z niczego i świecą oczami za wszelkie braki. Niestety wszędzie czuć braki systemowe.

Cons:

Braki systemowe!
Komuś ewidentnie nie zależy na tym co posiada.

2026-05-26 • via Nuitee
A
Anita • solo_traveller • hu
6
Pros:

Nagy szobák, azzal nem volt gond és jó helyen van a szállás.

Cons:

Nem kaptunk reggelit az első nap a szalláson, pedig reggelivel kértük és ki is fizettük. A személyzet nem a legkedvesebb, elég flegma volt a a hölgy, és abszolút nem volt segítőkész. Ide nem fogunk menni legközelebb.

2026-05-26 • via Nuitee
R
Robert • family_with_children • at
6
Zental gelegen und das Wichtigste vorhanden.
Pros:

Das Frühstück war gut und ausreichend. Die Lage ist zentral. Das Einchecken unkompliziert.

Cons:

Leider waren keine Kleiderhaken vorhanden. So haben wir die meisten Utensilien am Bett abgelegt. Man könnte auch ein paar Bilder oder Fotos an die Wand hängen, damit die Ausstrahlung des Zimmers ein bisschen lieblicher wirkt.

2026-05-26 • via Nuitee
M
MAŁGORZATA • couple • pl
7
2026-05-25 • via Nuitee
F
Fredrik • solo_traveller • se
5
Cons:

Fick inte det rummet som var bokat.
Ingen städning tillgänglig under vistelsen, gick inte att få nya/fler handdukar.
Frukosten var helt slut, inga glutenfria alternativ tillgängliga.

2026-05-25 • via Nuitee
M
maurizio • extended_group • it
5
2026-05-24 • via Nuitee
A
Aneta • couple • pl
5
Pros:

Lokalizacja. Apartament także spełnił oczekiwania.

Cons:

Brak kosmetyków, papieru toaletowego. Śniadania to dramat!! Dosłownie wszystkiego brakowało. Po zwróceniu uwagi nie wiele się zmieniło. Ostatni pobyt w tym miejscu.

2026-05-23 • via Nuitee