Hotel Sardonyx Tokyo

Hotels
Chuo-ku, Hacchobori 1-13-7 , Chūō , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location near subway/JR and convenience stores
Spacious rooms suitable for families
Friendly, professional staff
Restaurant downstairs and complimentary bottled water/snacks
PJs and toiletries provided/renewed daily
Good access to Disney
Cons:
Very limited laundry facilities; some guests reported missing laundry
Children's breakfast not included (extra charge)
Occasional smoke smell in a room on arrival
Limited luggage storage/space in some rooms

Categories

Cleanliness
1
Rooms and bathrooms repeatedly described as clean and well-maintained in multiple reviews.
Service
1
Staff described as professional, polite and friendly; complimentary bottled water/snacks and daily PJ renewal noted.
Location
1
Consistently praised: excellent access to subway/JR, close to stations, convenience stores and direct line to Disney.
Room Quality
1
Rooms described as spacious and comfortable for families with good beds and storage; one report of a temporary smoke smell on check-in.
Amenities
1
Positive amenities (toiletries buffet, PJ, restaurant downstairs, free snacks/water) but serious laundry problems (only 2 washers/dryers, poor drying, missing items) damaged the amenities experience.
Value for Money
1
Good space-value for a family noted, but missing laundry, extra charges for children's breakfast and laundry loss significantly reduce perceived value.
Food and Beverage
1
Downstairs restaurant described as very nice and handy; breakfast smelled good though some guests did not use it and children's breakfast was charged extra.
Overall Experience
1
Many positive points (location, staff, room size) produced a pleasant stay for many guests, but laundry failures, missing items and extra charges left a notable negative overall impression for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 06:12

Property Description

Experience unparalleled comfort and convenience at Hotel Sardonyx Tokyo, your perfect retreat in the bustling heart of Japan's capital.

Prime Location
Just a 15-minute stroll from JR Tokyo Train Station and a mere 110 yards from Hatchobori subway station, your travel adventures start right at your doorstep. With quick access to Ginza, Akihabara, and Ueno, exploring the city has never been easier.

Stylish Comfort
Retreat to our elegantly designed rooms featuring cozy Serta beds, soothing colors, and warm lighting. Each room comes with essential amenities including an electric kettle, refrigerator, and a private bathroom to ensure a relaxing stay.

Delicious Dining Options
Start your day right with a delicious buffet breakfast at the Royal Host Restaurant. Enjoy delightful lunch and dinner options, all served in a warm and inviting atmosphere, making dining a pleasure at Sardonyx Tokyo.

Don't miss out on the opportunity to stay at this extraordinary hotel – book your escape today!

Important information:

An accommodations tax per person per night is not included in the rate and is to be paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
DRISS extended_group ca
3
C’est mon deuxième séjour à cet établissement qui visiblement se dégrade. Tapis, salle de lavage et chambre salle
Pros:

emplacement

Cons:

hotel vieillissant et manque d’hygiène.

2026-06-07 via Nuitee
M
Mauro C. solo_traveller it
8
2026-06-06 via Nuitee
R
roberto couple it
10
2026-06-03 via Nuitee
E
Els kroese solo_traveller nl
9
Heel goed
Pros:

Super goed gelegen, fijne kamer met zitje, heel vriendelijk personeel, lekker ontbijt

Cons:

Niks

2026-06-01 via Nuitee
E
Eng solo_traveller au
10
Pros:

Near shopping area

Cons:

Trash bin too small

2026-05-30 via Nuitee
S
Shu Ping couple tw
8
2026-05-26 via Nuitee
L
Lucinda solo_traveller gb
8
2026-05-23 via Nuitee
H
Hsu extended_group tw
9
2026-05-22 via Nuitee
E
Elisa family_with_children fr
9
Séjour idéal proche de la gare, au bord d’un petit canal entre 3 stations de métro
Pros:

Le calme, le petit déjeuner et l’emplacement

Cons:

Rien

2026-05-02 via Nuitee
Y
Yves couple fr
9
2026-04-29 via Nuitee
D
Diana couple fr
9
Chambre spacieuse, propre et lit confortable. Il y a du choix pour le petit déjeuner
2026-04-25 via Nuitee
D
Dmitri family_with_children ee
10
2026-04-23 via Nuitee
Y
YU CHEN extended_group tw
10
2026-04-22 via Nuitee
G
GERARD solo_traveller re
9
Pros:

L'emplacement, la vue sur le canal, le petit déjeuner, une chambre assez grande pour Tokyo

Cons:

Un peu cher

2026-04-18 via Nuitee
Y
Yibo family_with_children sg
9
Value for money stay near city centre
Pros:

Lovely hotel close to the metro station. There’s three convenience store nearby and the staff were very friendly and helpful.

Cons:

Rooms are abit dated.

2026-04-16 via Nuitee
F
fabio extended_group it
8
2026-04-14 via Nuitee
N
Nadzeya family_with_children ch
6
Pros:

Proximity to the Tokyo Station.

Cons:

The bathroom was very tired and not properly cleaned. Cleaning standards are well below the expectations.

2026-04-14 via Nuitee
A
albertino solo_traveller it
10
2026-04-12 via Nuitee
M
Markus couple ch
9
Wir blieben mehrere Nächte und waren zufrieden mit dem Hotel.
Pros:

Es hat ein Büffet mit westlichen und japanischem Frühstück. Von beidem nicht sehr viel, aber es hat alles was man braucht. Wir waren sehr zufrieden.

2026-04-12 via Nuitee
D
David family_with_children cz
8
2026-04-09 via Nuitee