Barbakan Residence Old Town

Hotels
Zacisze 12 , Krakow , pl

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Airport shuttle
Breakfast in the room
See all facilities

Review Highlights

Pros:
Excellent location near train station, main square and old town
Generally clean and often described as spotless
Spacious, nicely furnished apartments
Easy and clear check-in information
Compact kitchen with necessary facilities
Cons:
Beds often too small or too soft for some guests
Cold bedroom / radiator heating issues at night
Broken kettle and limited cutlery/plates
Sofa-bed worn or stained and small for adults
Elevator access/steps and issues with luggage when elevator was out
Small bathroom and occasional need to self-setup sofa-bed

Categories

Cleanliness
1
Multiple reviews describe the apartments as clean/spotless; one review noted a stained sheet on the sofa-bed, so overall cleanliness is positive but not perfect.
Service
1
Check-in information and arrival were described as easy and clear in several reviews; no major staff/service complaints reported.
Location
1
Very consistently praised: excellent location near the train station, main square and old town — repeatedly cited as a major positive.
Room Quality
1
Mixed to negative: many comments about beds being too small or too soft, a cold bedroom with radiator issues at night, sofa-bed worn/stained and setup issues for extra guests.
Amenities
1
Kitchen is compact but equipped; however broken kettle, limited cutlery/plates, small bathroom and elevator access/problems were noted and reduced amenity satisfaction.
Value for Money
1
Not often stated explicitly; some guests felt bed size/comfort and amenity issues reduced perceived value despite good location.
Food and Beverage
1
Breakfast was mentioned positively in one review; otherwise food/beverage not widely discussed.
Overall Experience
1
Most guests recommend the apartments and praise location, cleanliness and space, but recurring issues with beds, cold rooms and some amenities tempered the overall experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 20:05

Property Description

Welcome to Barbakan Residence Old Town, your charming retreat in the heart of Krakow!

Prime Location
Nestled steps away from St. Florian's Gate, our residence places you at the center of Krakow’s cultural gems, including Main Market Square and the iconic Cloth Hall.

Comfort & Convenience
Each room is thoughtfully equipped with a kettle, private bathroom, and complimentary Wi-Fi. Select rooms offer delightful balconies or tranquil courtyard views, ensuring a perfect blend of relaxation and comfort.

Gourmet Breakfast Options
Start your day with a delicious continental breakfast, and for those seeking a cozy morning, we also offer breakfast served in your room, bringing warmth and nourishment right to your doorstep.

Experience Krakow like never before—book your stay with us today!

Important information:

The building has got a elevator, but it can be reached via a half floor of stairs.

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

The building has got a elevator, but it can be reached via a half floor of stairs.

Additional bed linen and towels are not provided. Please note that an extra charge applies. Please contact the property for rental.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Konstantinos family_with_children gr
9
2026-07-07 via Nuitee
G
gillian couple gb
10
We had a great time .Fresh modern apartment, close to everything . Would definitely stay again
Pros:

Clean, modern , spacious and quiet

Cons:

Would have been good to have a sweeping brush and pan. We had crumbs on the floor and nothing to clean them up with .

2026-06-28 via Nuitee
F
Franz couple de
9
Pros:

Günstige Lage zwischen Bahnhof und Altstadt, für Leute die außer dem Besuch Krakau auch noch Fahrten in die Umgebung planen.

2026-06-21 via Nuitee
D
David Staples solo_traveller au
8
Pros:

Location was fantastic, apartment was clean, tidy and very spacious.

Cons:

Nothing.

2026-06-15 via Nuitee
C
Corrado couple it
8
Da ripetere
Pros:

Appartamento piccolo ma molto molto carino perfetto per una coppia

2026-06-15 via Nuitee
A
Amparo solo_traveller es
9
Pros:

La ubicación, todo limpio, facilidades para todo. Ante cualquier incidencia enseguida te responden y te ayudan en cualquier petición.

Cons:

Lo único que pediría que dejen algún paño y servilletas.

2026-06-14 via Nuitee
L
Lorenz couple de
8
schöne saubere Wohnung in zentraler Lage
Pros:

Sauber und zentral

Cons:

Der Check-in war etwas schwierig - kein Hinweis am Haus und Informationen erst in letzter MInute.

2026-06-11 via Nuitee
K
KAROLINA solo_traveller pl
8
2026-06-11 via Nuitee
A
Andriy family_with_children ua
6
Апартаменти інстаграмні, але не комфортні
Pros:

чудове розташування, зручне самостійне поселення та виселення, швидка відповідь підтримки, гарне кондиціонування

Cons:

апартаменти інстаграмні, але тільки на фото (( вони знаходились на 4-му поверсі, ліфт тільки до третього, далі вузькі, круті сходи, про що ніхто не попереджає. Якщо у Вас важкі валізи чи коляски - це точно не для Вас. Кімната відповідала тій що я бронював тільки стилем оформлення, була набагато меншою і іншою за функціоналом. Звернення до підтримки нічого не дало, мене переконували, що це я був неуважний і забронював саме ці апартаменти. Постіль для того щоб застілити диван для дітей довелось шукати самостійно. В номері дуже пильно, пил повсюди. Рушники рвані (додаю фото)

2026-06-10 via Nuitee
C
CAMELIA extended_group ro
10
Excelent
Pros:

The room was exactly as shown. Everything new, carefully worked, very clean. The location is perfect for exploring the city . 100 m from Brabakan, Old city and about 300 m from the train station. There are many shops and a mall nearby. The room was very quiet. You don't even know you're in the city. We definitely come back here and recommend this accomodation.

2026-06-04 via Nuitee
W
Wouter extended_group nl
7
Pros:

Excellent location near old town and main train station. Large and comfortable bathroom.

Cons:

Be aware that the elevator is not on level floor, you need to go down some steps to reach it.
Coffee machine missing.
Window in one of the sleeping rooms could not be blinded.

2026-06-01 via Nuitee
A
Anna solo_traveller pl
9
Pros:

Bardzo czysto i zadziwiająco cicho biorąc pod uwagę lokalizację. Apartament bardzo czysty i wygodnie użądzony. Doskonała lokalizacja. Blisko do Rynku.

2026-05-25 via Nuitee
J
Jakub solo_traveller us
9
Cons:

In the bedroom with glassblocks window there's no shade and it was too bright too early in the morning.

2026-05-17 via Nuitee
L
Liliana extended_group it
10
Perfetto
2026-05-09 via Nuitee
P
Philippe couple fr
9
Excellent
Pros:

Très propre
Idéalement situé : deux minutes de la gare, deux minutes de ma vieille ville
Dépôt des valises dans une pièce dédiée
Calme
...
Et un excellent restaurant au coin de la rue

Cons:

Ustensiles de cuisine en quantités... limitées

2026-05-08 via Nuitee
A
Antonio Gamon family_with_children it
10
bellissimo e silenzioso appartamento in posizione strategica
Pros:

appartamento pulito e arredato con gusto. bagno di grandi dimensioni. posizione comodissima sia per la stazione che per visitare il centro. abbiamo apprezzato la possibilità di lasciare i bagagli sia prima che dopo il soggiorno.

Cons:

il servizio di colazione è molto comodo e inaspettato essendo un appartamento, ma migliorabile come qualità

2026-05-05 via Nuitee
A
Amin couple pl
5
Pros:

Poor quality of property. Poor pillows

Cons:

Unfriendly staff, poor quality for the requested money

2026-05-03 via Nuitee
M
meral family_with_children tr
10
2026-05-02 via Nuitee
C
Carlos Andres solo_traveller es
9
2026-04-30 via Nuitee
D
Diana solo_traveller ee
6
Pros:

Asukoht

2026-04-27 via Nuitee