Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near Terminal 21 and beach
Very good rooftop/24th-floor pool and on-site spa
Modern, attractive rooms and interesting layouts noted by some guests
Cons:
Rude or unresponsive staff and language problems at checkout
Cleanliness issues: odors and hair reported
Unexpected charges/fines (e.g., 200 baht) and safety issues (broken glass); room temperature problems

Categories

Cleanliness
1
Multiple guests reported cleanliness issues: smelly room, hair behind furniture, and a general lack of immediate housekeeping response described in reviews.
Service
1
Repeated complaints about rude or unresponsive staff, language problems at checkout, slow housekeeping, key-card issues, and staff demanding fines instead of showing concern for injuries.
Location
1
Frequently praised: close to Terminal 21, short walk to the beach, convenient 7‑11 and supermarket nearby; described as an excellent and convenient location.
Room Quality
1
Mixed feedback: some guests praised modern, luxurious rooms and interesting layouts, while others reported hot rooms that only cooled after sunset, partial/mismatched views, and safety issues (broken glass).
Amenities
1
Consistently positive comments about the rooftop/24th-floor pool and on-site spa with hot pools; pool and rooftop bar highlighted as a major strength.
Value for Money
1
Several guests complained about unexpected charges (200 baht for broken glass, hefty fines) and felt those penalties made the stay poor value for money.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall mixed but leaning positive due to strong location and excellent amenities (pool/spa), balanced against notable service and cleanliness failings reported by several guests; many guests still recommended the hotel for its facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 21:37

Property Description

Step into luxury at Akara Hotel Pattaya, a 5-star oasis located just a leisurely stroll from the pristine Pattaya Beach.

Exquisite Accommodations
Our air-conditioned rooms are designed for ultimate comfort, featuring elegant furnishings, flat-screen TVs, and private bathrooms complete with luxurious bidets, ensuring a restful stay.

Culinary Delights
Indulge in a diverse culinary experience with our on-site restaurant offering sumptuous American, Italian, and Japanese dishes. Enjoy a hearty buffet breakfast or request vegetarian and gluten-free options tailored to your taste.

Recreational Bliss
From refreshing dips in the outdoor swimming pool to energizing workouts in the fitness center, we provide ample opportunities to unwind and recharge.

Experience the perfect blend of relaxation and luxury at Akara Hotel Pattaya. Book your stay today!

Important information:

For guests booking the room package price including spa access sessions require advance booking is required and is available daily from 7:00 AM - 10:00 PM. Each guest can book one service per night of stay, for a maximum of 2 hours per booking. Bookings can be made upon check-in and are subject to availability.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mohammed • solo_traveller • sa
9
2026-06-13 • via Nuitee
J
Jireh • couple • au
10
Why I extended my stay three times 😊
Pros:

Seven Trips to Thailand and Akara Is Still Number One

I have stayed in Thailand seven times, and Akara is not only the best hotel in Pattaya but the best hotel I have stayed at anywhere in Thailand.

The location is perfect. It’s only 300 metres from Terminal 21, around 2 km from Beach Road, and approximately 2.5 km from Central Pattaya. The hotel has a very convenient drop-off and pick-up area, ATMs within 20 metres of the front entrance, and a 7-Eleven just steps away.

As for the hotel itself, the rooms are modern, clean, and spacious. My preferred choice is the Aqua Room, which offers more space and has the shower and toilet separated, making it feel more comfortable. I have stayed in both room styles and found them both excellent.

The cleanliness and presentation are 10/10. The breakfast is very good, and what really completes the experience is the friendly and helpful staff, who always make you feel welcome.

I highly recommend Akara to anyone visiting Pattaya and will continue to stay there on future trips.

Cons:

The only thing I didn’t like was having to leave. In fact, I extended my stay three times. When it came time to finally check out, the hotel manager was jokingly asking, “Extending again, Mr Josephs?” 😂

I think that says more about how much I enjoyed staying at Akara than anything else

2026-06-12 • via Nuitee
J
Jireh • couple • au
10
2026-06-10 • via Nuitee
M
Mathias • couple • de
9
2026-06-10 • via Nuitee
J
Jireh • couple • au
10
2026-06-10 • via Nuitee
I
Irene • couple • sg
8
2026-06-09 • via Nuitee
J
Jireh • couple • au
10
Pros:

Everything

Cons:

Lifts were a bit slow but apart from that 10/10!

2026-06-03 • via Nuitee
T
Thitiporn • couple • th
5
Cons:

ที่จอดรถ

2026-06-02 • via Nuitee
M
Muhammad Muslim • couple • my
10
Been stay here 2-3 times for skydive trip in TSA. Very good location, near Terminal 21. Superb rooftop pool.
Pros:

Everything

Cons:

None

2026-06-01 • via Nuitee
宇田 • solo_traveller • cn
5
まあまあ
Pros:

ロケーションが良かった。

Cons:

朝食のメニューを日替わりで変えて欲しい。

2026-06-01 • via Nuitee
S
soh • couple • sg
6
The view of the room was good, just a disappointment for their roof top bar over rated.
Pros:

The view

Cons:

Didn’t expect that the bar items have to pay even for suits

2026-05-28 • via Nuitee
S
Songbun • couple • th
10
2026-05-27 • via Nuitee
רובי מלך • family_with_children • il
10
2026-05-22 • via Nuitee
S
Saisunee • family_with_children • lu
8
Alles ok
Pros:

Alles ok

Cons:

Nichts

2026-05-19 • via Nuitee
K
Kendim • solo_traveller • tr
9
Pros:

Yemekleri güzeldi.

Cons:

Havuzunu spor salonunu ve odasının küçüklüğünü. Elbisemi koyacak herhangi bir dolap yoktu. Tüm çantam yerlerde kaldı. Çekmece yetersizdi.

2026-05-14 • via Nuitee
K
Kummun • couple • th
10
Pros:

Thank you for big surprise

2026-05-10 • via Nuitee
A
Andriussss • solo_traveller • it
8
Somehow Great
Pros:

Very premium stay.

Cons:

The bathroom looks weird and no personal space. Why is the bathtub in the middle of the room?

2026-05-08 • via Nuitee
K
Komchan • solo_traveller • th
10
2026-05-03 • via Nuitee
S
Stoycho • couple • gb
10
2026-05-01 • via Nuitee
Y
yusuke • couple • jp
10
グッド
Pros:

プールからのロケーションが最高

2026-04-27 • via Nuitee