smartments Frankfurt Airport

Hotels
12 Bessie-Coleman-Straße , Frankfurt , de

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Facilities

Electric bicycle charging station
Non-smoking rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Very close to the airport / walking distance
Rooms described as spacious, modern and quiet
Kitchenette in many rooms for self-catering
Several guests praised cleanliness and brand-new premises
Good shower and modern amenities in many rooms
Friendly and helpful phone support in some cases
Convenient for short overnight stays and next-day flights
Nearby shops and eateries
Cons:
Automated check-in / no reception caused access and communication problems for some guests
Multiple reports of broken drink/vending machines
No breakfast option available onsite
Parking difficult to find
Missing oven in some apartments
At least one report of room not cleaned / bed linen not changed
Some rooms described as spartan or with poor bed placement
Bedsheets made of polyester causing discomfort for one guest

Categories

Cleanliness
1
Many guests report rooms and premises as clean and even brand new, but at least one guest reported an uncleaned room and unchanged bed linen — overall slightly positive but mixed.
Service
1
Mixed service reports: friendly and helpful phone support and some smooth check-ins, contrasted with problematic automated check-in/no on‑site reception and delayed help — mild positive weighting reflecting both.
Location
1
Consistently praised for proximity to the airport and nearby transport/shops; multiple guests mention easy walking access and convenience for short stays.
Room Quality
1
Rooms described as spacious, modern and with kitchenettes, but also criticised as spartan in places, with bed placement issues and uncomfortable (polyester) sheets leading to poor sleep for some.
Amenities
1
Several concrete amenity problems: broken drink machines (multiple reports), missing oven, poor parking signage/location, no staffed reception — notable negatives to amenities.
Value for Money
1
One explicit complaint about price and others implying limited offering (no breakfast) reduces perceived value slightly despite convenient location.
Food and Beverage
1
No onsite breakfast option reported and vending machines often broken; however there are nearby eateries — overall a slight negative for F&B availability.
Overall Experience
1
Overall mixed: many praise convenience, cleanliness and modern rooms for a short airport stay, but some report serious check-in and cleanliness failures making the experience uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-28 21:15

Property Description

Discover the perfect blend of comfort and convenience at Smartments Frankfurt Airport, the ideal retreat just moments away from the bustling city center.

Stylish Accommodations: Each unit boasts modern parquet flooring and is equipped with a fully functional kitchenette, ensuring you feel at home during your stay. Enjoy the convenience of a private bathroom with luxurious amenities and cozy living spaces designed for relaxation.

Prime Location: Nestled just 0.6 miles from Frankfurt Airport, our hotel makes it easy for travelers to access nearby attractions like Städel Museum and Goethe House, all within a short drive. Enjoy the best of both worlds: tranquility and proximity to cultural hotspots.

Exceptional Amenities: Stay connected with complimentary Wi-Fi throughout the property, unwind in our cozy shared lounge, and enjoy the convenience of on-site private parking. Every detail is crafted for your ultimate comfort.

Book your stay with us now and experience Frankfurt like never before!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Katharina • solo_traveller • de
10
Perfekt
Pros:

Einfaches self Check-in, nur eine Minute zu gehen zum s Bahn Eingang Gateway gardens, toll für Nacht vor Flug. Alles im Zimmer, sogar Kaffee und voll eingerichtete Küche

2026-06-13 • via Nuitee
A
Andreea • couple • ro
9
Pros:

very close to the airport, one station with the S train
easy self check in
large rooms

Cons:

the garbage bin in the bathroom was not not cleared

2026-06-13 • via Nuitee
Y
Yuko • couple • de
9
Clean Hotel with kichenette
Pros:

Comfortable clean place to stay
Only 10 min to terminal 3
Shops and restaurants nearby
Friendly staff
Parking available

Cons:

I was unable to check in online. Luckily I arrived when the staff was still there.
The key return was unclear so I left the cards near the check-in tablet

2026-06-13 • via Nuitee
T
Tobias • couple • de
10
Pros:

Grandios, wenn man morgens früh zum Flughafen muss. Und alles digital - dass das in Deutschland möglich ist - man kann es kaum glauben.

Wie können gerne wieder! Viel Erfolg weiterhin und vielen Dank.

2026-06-13 • via Nuitee
L
Lyaila • family_with_children • kz
8
Pros:

Совершенно новые апартаменты. Регистрация самостоятельная. Все новое, посуда, мебель. Есть плита, чайник, кофемашина, капсулы к ней . Если переночевать перед отъездом , то это идеальный вариант. Парковка подземная , стоит 20€. Все нужно регистрировать заранее. Высылаете эл. Адрес и номер машины. Вас регистрируют, высылают ссылку на оплату парковки. Когда вы все оплачиваете , вам высылают код прохода в отель . Где вы после регистрации на месте получаете карточку ключ к парковке и к номеру.

Cons:

Слишком все сложно . Надо оплатить налог , парковку. Это отдельная ссылка после регистрации. То есть все не просто. Мы весь день только этим и занимались. Все усложнили .
В номере постельное белье было в крови, после чего мы его убрали. Сообщили об этом отелю, но администрация ничего не предприняла. Осадок не приятный.

2026-06-13 • via Nuitee
J
Janosch • solo_traveller • de
8
2026-06-13 • via Nuitee
R
Ruth • solo_traveller • de
8
Pros:

Ausstattung
Die Anbindung zur S-Bahn
Tiefgarage

Cons:

Klimaanlage undicht

2026-06-12 • via Nuitee
R
Robert • solo_traveller • de
7
2026-06-12 • via Nuitee
A
Axel Prof. • solo_traveller • de
8
2026-06-12 • via Nuitee
S
Sandra • family_with_children • de
10
2026-06-12 • via Nuitee
M
Martina • solo_traveller • de
9
2026-06-12 • via Nuitee
M
Martin • solo_traveller • de
8
2026-06-12 • via Nuitee
A
Angie Ovalle • solo_traveller • co
10
2026-06-12 • via Nuitee
I
Ina • solo_traveller • de
8
2026-06-12 • via Nuitee
Y
Yvette • solo_traveller • de
9
2026-06-11 • via Nuitee
D
Dahmane • solo_traveller • fr
10
2026-06-11 • via Nuitee
D
Dr. • solo_traveller • de
9
Excellent, spartan but clean
Pros:

Everything automated, large room, very clean, very empty, quiet and convenient for the airport.

Cons:

A comfortable chair would have been nice.

2026-06-11 • via Nuitee
B
Bryan • solo_traveller • de
8
Perfect overnight stay before a flight- clean, comfortable, and very convenient. 😊
Pros:

The hotel was very clean, modern, and comfortable. The location is excellent, especially for travelers, as it is very close to Frankfurt Airport. Check-in was easy, the room was well-equipped, and everything I needed for a short stay was available. Very convenient for an early flight.

Cons:

The room door needed to be closed quite firmly for the lock to engage properly. This was not immediately obvious and sometimes required slamming the door, which could be disruptive to nearby rooms. Apart from that, my stay was very good.

2026-06-11 • via Nuitee
M
Melanie • extended_group • de
9
Super Aufenthalt, alles da was man braucht
Pros:

Sehr zentral, super ausgestattet, auch für Kinder sehr gut geeignet

Cons:

Die Erklärung wie man in das Parkhaus kommt könnte überarbeitet werden. Wir und viele andere aus unserer Reihe auch, sind davon ausgegangen , dass man mit dem QR Code auch in das Parkhaus gelangt. Das macht unnötig stress und eine lange Schlange an der Schranke. Hier wäre eine klarere Erklärung gut und es braucht auch einen Platz an dem man sein Auto abstellen kann, während man eincheckt, den ohne Schlüsselcard keine Einfahrt möglich. Leider stehen aber überall Halteverbotsschilder die das ganze tatsächlich sehr erschweren .

2026-06-10 • via Nuitee
M
MURUGANANDAM • solo_traveller • ae
8
2026-06-10 • via Nuitee