smartments Frankfurt Airport

Hotels
•
SMARTments
Bessie-Coleman-Str. 12 , Frankfurt , de

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Laundry
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Very close to the airport / walking distance
Rooms described as spacious, modern and quiet
Kitchenette in many rooms for self-catering
Several guests praised cleanliness and brand-new premises
Good shower and modern amenities in many rooms
Friendly and helpful phone support in some cases
Convenient for short overnight stays and next-day flights
Nearby shops and eateries
Cons:
Automated check-in / no reception caused access and communication problems for some guests
Multiple reports of broken drink/vending machines
No breakfast option available onsite
Parking difficult to find
Missing oven in some apartments
At least one report of room not cleaned / bed linen not changed
Some rooms described as spartan or with poor bed placement
Bedsheets made of polyester causing discomfort for one guest

Categories

Cleanliness
1
Many guests report rooms and premises as clean and even brand new, but at least one guest reported an uncleaned room and unchanged bed linen — overall slightly positive but mixed.
Service
1
Mixed service reports: friendly and helpful phone support and some smooth check-ins, contrasted with problematic automated check-in/no on‑site reception and delayed help — mild positive weighting reflecting both.
Location
1
Consistently praised for proximity to the airport and nearby transport/shops; multiple guests mention easy walking access and convenience for short stays.
Room Quality
1
Rooms described as spacious, modern and with kitchenettes, but also criticised as spartan in places, with bed placement issues and uncomfortable (polyester) sheets leading to poor sleep for some.
Amenities
1
Several concrete amenity problems: broken drink machines (multiple reports), missing oven, poor parking signage/location, no staffed reception — notable negatives to amenities.
Value for Money
1
One explicit complaint about price and others implying limited offering (no breakfast) reduces perceived value slightly despite convenient location.
Food and Beverage
1
No onsite breakfast option reported and vending machines often broken; however there are nearby eateries — overall a slight negative for F&B availability.
Overall Experience
1
Overall mixed: many praise convenience, cleanliness and modern rooms for a short airport stay, but some report serious check-in and cleanliness failures making the experience uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-28 21:15

Property Description

Discover the perfect blend of comfort and convenience at Smartments Frankfurt Airport, the ideal retreat just moments away from the bustling city center.

Stylish Accommodations: Each unit boasts modern parquet flooring and is equipped with a fully functional kitchenette, ensuring you feel at home during your stay. Enjoy the convenience of a private bathroom with luxurious amenities and cozy living spaces designed for relaxation.

Prime Location: Nestled just 0.6 miles from Frankfurt Airport, our hotel makes it easy for travelers to access nearby attractions like Städel Museum and Goethe House, all within a short drive. Enjoy the best of both worlds: tranquility and proximity to cultural hotspots.

Exceptional Amenities: Stay connected with complimentary Wi-Fi throughout the property, unwind in our cozy shared lounge, and enjoy the convenience of on-site private parking. Every detail is crafted for your ultimate comfort.

Book your stay with us now and experience Frankfurt like never before!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Cindy • family_with_children • de
9
Tolle Übernachtungsmöglichkeit für Reisen vom Flughafen.
Pros:

Super Nähe zu Bus und S-Bahn, sehr ruhig.

2026-07-25 • via Nuitee
T
Tanja • family_with_children • de
9
Optimale Unterkunft am Flughafen
Pros:

Sehr gute Ausstattung, schneller Check-In

2026-07-25 • via Nuitee
B
Bianca • family_with_children • de
10
2026-07-25 • via Nuitee
E
Euro Ops • solo_traveller • gb
3
If this is the future pay the extra and stay in a hotel where there is staff
Pros:

Location nothing else!

Cons:

It was chaos no instructions as to what to do - rescued by the one member of staff who not only helped us but virtually everyone that came through!

2026-07-25 • via Nuitee
Y
Yifen • couple • tw
1
非常糟糕
Cons:

門鎖壞掉，不用房卡就能直接進入，告知住宿方之後表示會有工作人員馬上前來，結果根本都沒有人來。

2026-07-25 • via Nuitee
G
Giulia • couple • de
10
2026-07-25 • via Nuitee
E
Enkhsaikhan • solo_traveller • mn
10
2026-07-25 • via Nuitee
C
Chigozie Joseph • solo_traveller • ng
10
Pros:

As advertised. Contactless check-in process was simple. Property (and environment) was clean, quiet, and conveniently 5 mins walk from the train station. Also, close to the airport (1 or 2 stops, if l remember correctly). Restaurants and groceries are just within 3-5 minutes walk. Highly recommended.

Cons:

I couldn't complain.

2026-07-25 • via Nuitee
B
Bianca • solo_traveller • de
9
2026-07-25 • via Nuitee
P
Polozhai • family_with_children • nl
9
Pros:

Удобно и быстро

Cons:

Отсутствие стульев

2026-07-25 • via Nuitee
M
Mohamed Abdullahi • couple • de
1
2026-07-25 • via Nuitee
E
Efraim Rafael • solo_traveller • ch
10
Pros:

Sehr schönes appartment sehr nahe am Flughafen (eine Zugstation). Self check-in hat super funktionniert:)

2026-07-25 • via Nuitee
R
Riley • solo_traveller • us
4
Cons:

Completely false advertising about air conditioning. Zero air conditioning when the listing clearly stated it had it.

2026-07-25 • via Nuitee
T
Tommi • solo_traveller • fi
9
2026-07-25 • via Nuitee
H
Hanin • solo_traveller • no
10
2026-07-24 • via Nuitee
Z
ZiBiLEA • solo_traveller • it
10
2026-07-24 • via Nuitee
K
Kincso Noemi • solo_traveller • gb
10
2026-07-24 • via Nuitee
M
Manuel • couple • de
8
Für eine Nacht empfehlenswert!
Pros:

Sehr gute Lage!

Cons:

Sehr steril eingerichtet und leider hat der Abfluss ein wenig streng gerochen.

2026-07-24 • via Nuitee
H
Holden • solo_traveller • us
10
2026-07-24 • via Nuitee
M
Markus • extended_group • de
9
2026-07-24 • via Nuitee