Flatbook - City Center Apartments Deo Plaza Studio II

Hotels
Chmielna 10 , Gdańsk , PL

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Heating
Hiking
Lift / Elevator
Luggage storage
Fishing
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent central location, ideal for Old Town
Comfortable beds / warm, comfortable studios
Cleanliness noted by some guests
Easy self check-in / clear arrival instructions
Nice views (canal) and pleasant welcome in some cases
Cons:
Significant noise from nearby nightlife affecting sleep
Poor handling of complaints; promises (breakfast/transfer) not fulfilled
Missing or inadequate amenities (kitchen supplies, earplugs, limited coffee)
Room problems: small size, ventilation/AC issues, burnt-out lights, peeling paint and stains
Extra charges to change rooms; perceived reduced value for money

Categories

Cleanliness
1
Mixed reports: several guests praised cleanliness and comfort, but others noted dirty cups, peeling paint and a stain on the carpet.
Service
1
Mixed service: warm welcome in one case (champagne), but multiple complaints about poor complaint handling, unresponsive staff/booking.com and extra charges to change rooms.
Location
1
Consistently praised as central and ideal for Old Town; many guests highlighted the excellent, convenient location and nice views.
Room Quality
1
Several room issues: noise from nearby nightlife, small rooms, ventilation/AC problems, burnt-out lights, incorrect Wi‑Fi password, and visible wear (peeling paint, stains).
Amenities
1
Frequently missing or inadequate amenities: no tea towel/detergent, undersized pans, limited coffee capsules, no earplugs, insufficient bins and absent promised breakfast/transfer.
Value for Money
1
Guests felt let down by extra charges (e.g., to change rooms) and services/amenities that did not match expectations, reducing perceived value.
Food and Beverage
1
Issues reported: booked breakfast and transfer not provided; very limited coffee supplies in rooms. No strong positive F&B mentions.
Overall Experience
1
Overall mixed: excellent location and comfortable aspects for some, but noise, missing amenities and poor complaint handling tempered guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 17:03

Property Description

Discover the perfect urban retreat at Flatbook - City Center Apartments Deo Plaza Studio II, situated just steps away from the heart of Gdańsk.

Unbeatable Location
Enjoy easy access to Gdańsk's must-see attractions, including the iconic Neptune Fountain and Long Market, all within a short 4-minute stroll.

Comfort and Convenience
Experience relaxation with a well-appointed seating area, complete with a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Select apartments even boast a fully equipped kitchenette for your culinary adventures.

Delicious Dining Options
Start your day with a delightful à la carte or continental breakfast featuring scrumptious pancakes, fresh fruit, and refreshing juices to fuel your explorations.

Don't miss out on the ultimate city getaway—book your stay at Flatbook - City Center Apartments Deo Plaza Studio II today!

Important information:

Please note that construction work is taking place nearby and some rooms may be affected by noise.

The spa and wellness area, including the swimming pool, is located in the separate building. Use of these facilities is subject to an additional fee and requires advance reservation

Guests may experience some noise disturbances from the city nightlife.

Please note that guests are required to complete a registration card and accept the property's regulations before check-in.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Annelies • solo_traveller • nl
2
2026-10-17 • via Nuitee
A
Ali • extended_group • dk
8
Pros:

Det var et super sted kan anbefales

Cons:

Morgen mad der var ikke så meget vælge muligheder + vi fik ikke præcis vide hvad vi kunne få til morgen med af tjenerne den første dag vi var der

2026-10-17 • via Nuitee
P
Pernille • couple • no
5
Vi fikk tilslutt et rom som var greit å bo på heldigvis. Helt greit opphold.
Pros:

Hotellet ligger nært alle omgivelser, kort vei til butikker og restauranter.

Cons:

Da vi kom til resepsjonen fikk vi bare et rom og ingen informasjon om verken frokost når den er og hvor, og hva wifien er. Var som en labyrint å komme seg til rommet. Rommet vi fikk var skittent på gulve, vi fant 7 sølvkre og en intens lukt av kjemikaler. Vi spurte om det var mulig å få et nytt rom, da fikk vi bare beskjed om at det ikke var mulig. Vi klaget flere ganger til de sa at det skulle komme en ansatt for å sjekke rommet. Fikk tilslutt et nytt rom som var mye bedre da den ansatte syntes det ikke såg bra ut. Sytes det var en ubehagelig opplevelse og ikke bli hørt av de ansatte. Vi hadde bestilt rom med TV da vi ønsker å bruke den, var ingenting som fungerte på TVen.
Frokosten var i en resturant utenfor hotellet der vi måtte gå ut for å komme oss dit, fikk en meny med 4 forskjellige matretter å bestille mellom, alle rettene var meget kjedelig, skulle ønske det var buffé isteden.

2026-10-15 • via Nuitee
J
Jarkko • couple • fi
2
Törkeä petos.
Pros:

Sijainti oli melko hyvä.

Cons:

Tapa miten hinta ilmoitetaan on petos. Olen tehnyt satoja bookkauksia booking.com sivustolla, eikä koskaan ole vastaavaa tullut vastaan. Huoneen hinta oli isolla 70 euroa. Hetken aikaa emmin ja pidin kalliina koska hinta ei sisällä aamupalaa ja viikkoa aikaisemmin majoituin lähellä modernissa huoneistossa 73 eurolla ja hinta sisälsi huippu hyvän aamupalan kahdelle. Seuraavana päivänä huomasin että luottokortiltani oli veloitettu 146 euroa. Otin yhteyttä sekä hotelliin että booking.comiin että korttiani on veloitettu tuplasti. Minulle vastattiin että veloitus on oikein, päälle tuli siivousmaksu joka oli pienellä kirjoitettuna varsinaisen hinnan alapuolella. Ja kun huoneen valitsit, euroina näkynyt hinta muuttui zlotyiksi ennen lopullista hyväksymistä. Minulla ei todellakaan ole zlotyn vaihtokurssi päässäni. Yritin perua huoneen, mutta siihen ei suostuttu. Huoneisto ei vastannut kuvia, upein näkymin. Saimme kadun puolelta toisesta kerroksesta huoneen, jonka parvekkeella olet kuin näyteikkunassa. Tragikoomisinta tuon järkyttävän siivousmaksun perinnän jälkeen, huoneeseen saavuttuani istahdin parvekkeelle ja välittömästi näkökentässäni lattialla oli leikattuja ihmisen kynsiä! Tuolla siivousmaksulla ei saa edes kunnon siivousta!

2026-10-14 • via Nuitee
S
Sindre Nikolai • couple • no
1
Cons:

Bugs in the room and a lot of noise. After we told the reception about our issue we were met with no understanding what so ever. In spite of other vacant rooms they did not want to move us. Horrific administration, although the receptionist did what she could.

2026-10-13 • via Nuitee
Z
Zdenek • solo_traveller • cz
9
2026-10-12 • via Nuitee
S
Sarah • couple • se
8
Vi trivdes i det stora hela mycket bra!
Pros:

Läget var superbra, trevlig personal, fina och moderna rum, fräscht!

Cons:

Sängarna var väldigt hårda och man hörde mycket ljud från gatan (vi bodde dock på våning 1 ovanför en restaurang som hade öppet sent!).

2026-10-12 • via Nuitee
A
Aleksandra • couple • pl
10
Cudnie🥰
Pros:

Widok zapiera dech w piersiach! Koce na wyposażeniu pokoju świetnie się przydają wieczorami i w chłodne dni. Nie ma się do czego przyczepić ☺️

2026-10-11 • via Nuitee
A
Annika • couple • no
7
Bra beliggendhet, moderne leilighet og rent og pent
Pros:

Beliggenheten var fantastisk alt er innen en 5-10 minutts gange. De var rent å veldig fin leilighet. De i resepsjonen var veldig behjelpelig ol de skulle være noe

Cons:

De var sluklukt på badet og støy fra byggearbeidet som pågikk overnfor men de ble vi informert om på forhånd. Litt harde senger

2026-10-11 • via Nuitee
S
Sudaay • couple • dk
10
2026-10-09 • via Nuitee
H
Hannes • solo_traveller • ee
8
2026-10-08 • via Nuitee
L
Leonel • couple • no
9
2026-10-08 • via Nuitee
A
Agnese • solo_traveller • lv
8
Lieliska vieta
Pros:

Lieliska atrašanās vieta un labas brokastis. Tīrs un kārtīgs, laba gulta un moderni aprīkota vannas istaba.

Cons:

Brokastis sākas vēlu (8:00) blakus esošajā restorānā, tās ir labas, bet sākas par vēlu, ja jādodas ceļā vai uz sanāksmi. Man negāja internets, ne wifi, ne telefonā, iespējams tādēļ, ka dzīvoklis atradās kvartāla iekšienē un internets nesniedzās cauri sienām. Grūti tikt pie kafijas, numuriņā pāris kapsulas, lejā kafijas automāts nestrādāja, tuvākajā apkārtnē nebija kafijas vietas, tikai restorāni.

2026-10-07 • via Nuitee
A
Antonis • couple • gr
9
2026-10-07 • via Nuitee
H
Hanne Mari • couple • no
8
Pros:

Bra beliggenhet, fine og nye rom!

Cons:

Litt vanskelig å finne frem, korte åpningstider i resepsjonen, noe som gjorde det veldig vanskelig da vi skulle sjekke inn og ingen av kodene i fikk til døren funket. Også litt lytt da vi hadde rom rett over en nattklubb.

2026-09-18 • via Nuitee
K
Kris_78 • solo_traveller • pl
10
2026-09-15 • via Nuitee
W
Wanja • couple • no
10
2026-09-15 • via Nuitee
M
Mikael • couple • fi
6
Pros:

Majoitus ok. Kuvat hämäsivät

Cons:

Epäselvä

2026-09-15 • via Nuitee
E
Erno • solo_traveller • fi
10
Pros:

Hyvä sijainti vanhan kaupungin vieressä. Upea parvekenäkymä joelle ja vanhaan kaupunkiin.

2026-09-14 • via Nuitee
J
Jafar • solo_traveller • jo
9
Pros:

Everything was beyond good starting with the location the accommodation itself is indeed a full hotel experience fully equipped rooms with everything needed and a pleasant decoration the staff are a whole different experience so polite and friendly the do the job and help you out in anything needed especially the lady at the reception desk she is always smiling and welcoming.
Overall I really recommend this place

2026-09-14 • via Nuitee