Hotel Unico

Hotels
20 Escuela Médico Militar , Mexico City , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Tour desk
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms and bathrooms
Central location (near Zócalo / metro)
Affordable price
Parking available
Good WiFi
Friendly staff (reported by some guests)
Cons:
Persistent noise from staff and other rooms (echo, thin walls)
Difficulty sleeping due to noise
Occasional poor service and booking handling
Noisy management/late-night disturbances
Some rooms small or lack air conditioning
Price increases and unexpected extra charges

Categories

Cleanliness
1
Consistently praised across reviews: clean rooms and bathrooms, explicitly noted several times.
Service
1
Mixed reports: some guests found staff friendly and helpful, while others report poor attention, disorganized handling of booking issues and an overbearing manager.
Location
1
Frequently noted as a strong point: very central, near Zócalo and metro, convenient for downtown.
Room Quality
1
Multiple complaints about noise, echo and thin walls, small spaces, stairs access and some rooms lacking air conditioning.
Amenities
1
Some positives: parking is available and WiFi noted as good; overall amenities are basic and limited (e.g., no AC in some rooms).
Value for Money
1
Generally considered economical and good value by several guests, though there are complaints about price increases and extra charges.
Food and Beverage
1
Breakfast described positively in at least one review; many guests did not take it, so mentions are limited but not negative.
Overall Experience
1
Overall mixed-to-negative: cleanliness and location are positives but pervasive noise and occasional service/booking problems significantly harm the stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 21:41

Property Description

Experience the vibrant heart of Mexico City at Hotel Unico, where comfort meets convenience.

Incredible Location
Just a leisurely 10-minute stroll from the National Palace, immerse yourself in culture with nearby attractions like Zocalo Square and the Metropolitan Cathedral.

Modern Amenities
Each room features a flat-screen TV, satellite channels, and a private bathroom—ensuring a cozy and relaxing stay. Plus, enjoy complimentary WiFi and secure private parking throughout your visit.

Exceptional Service
Our friendly staff, fluent in both English and Spanish, are available 24/7 to cater to your needs. Delight in a delicious à la carte or American breakfast to start your day off right.

Don't miss out—reserve your stay at Hotel Unico today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
Organista • solo_traveller • mx
5
2026-06-03 • via Nuitee
L
López López • solo_traveller • mx
9
2026-06-03 • via Nuitee
V
Vanessa • couple • mx
8
Bueno.👍
Pros:

Estaba limpio!

Cons:

El recepcionista estaba enojado y contestaba mal, me hizo pagar en efectivo porque su terminal no sirve.

2026-06-02 • via Nuitee
J
Jade • solo_traveller • mx
9
Pros:

La ubicación

Cons:

La habitación olía a cigarro cuando la entregaron, a pesar de estar limpia

2026-06-02 • via Nuitee
J
Jonathan • solo_traveller • mx
8
Pros:

Ubicación muy buena

Cons:

El personal se la paso HABLANDO FUERTE DESDE TEMPRANO Y DESPIERTAN A UNO MUCHO RUIDO

2026-06-01 • via Nuitee
E
Ehdit susana • solo_traveller • mx
8
Pros:

El confort de la habitación

2026-06-01 • via Nuitee
M
Maria • solo_traveller • us
7
Pros:

The hotel room was very clean. It was close to a metro station and mercado and we had several food vendors easily accessible.

Cons:

The shower didn't have a curtain and the water would spill out to the floor. We also only had one chair in the room so we had to sit on the floor or beds. Needs more electrical outlets.

2026-05-31 • via Nuitee
G
Gustavo • solo_traveller • mx
10
Muy buena opción calidad precio
Pros:

Que esta limpio y ordenado.

Cons:

Mejorar el control en el estacionamiento.

2026-05-29 • via Nuitee
R
rosas morales • solo_traveller • mx
10
2026-05-29 • via Nuitee
E
Emilo • solo_traveller • mx
6
2026-05-28 • via Nuitee
V
Villarreal • solo_traveller • mx
4
2026-05-27 • via Nuitee
R
RAUL • extended_group • mx
9
2026-05-18 • via Nuitee
G
Gonzalez • solo_traveller • mx
3
Muy descuidado y por el precio demasiado austero
Pros:

La ubicación....y que hay estacionamiento

Cons:

El baño no funcionaba correctamente y olía mucho a caño, no hay elevador para un 4to pido, no hay ni abanicos y se pasa mucha calor,la llave se atoró al abrir, habia pelos en el baño y no hay espacio ni para sentarte en una silla ni nada. La verdad mucho que desear por el precio lo único bueno era la ubicación y que había locales de comida cerca.

2026-05-11 • via Nuitee
E
Esteban • solo_traveller • mx
7
Buen hotel
Pros:

Precio razonable, ubicación cerca del centro de la CDMX

Cons:

Se escucha el ruido de otras habitaciones, sábanas no tan limpias, baño sin cortinas

2026-04-17 • via Nuitee
G
gonzalez • extended_group • mx
5
Creo que no volvería a este lugar
Pros:

La ubicación

Cons:

El personal, bueno solo el de recepción era un poco rudo, o poco amable

2026-04-10 • via Nuitee
Y
yan • couple • mx
10
2026-04-04 • via Nuitee
L
Luis Alberto • couple • mx
10
Pros:

El servicio y la ubicacion

Cons:

Un poco pequeña la habitacion

2026-04-01 • via Nuitee
M
Montoya • solo_traveller • co
6
Pros:

El baño, la limpieza

Cons:

El ruido de los empleados, gritan, corren, arrastran cosas desde muy temprano en la mañana

2026-03-15 • via Nuitee
R
Rosie • couple • gb
7
Basic and noisy but clean
Pros:

Rooms were very clean. Good bathrooms and good WiFi. Staff were friendly and helpful.

Cons:

Noise travels a lot within the hotel, particularly at night

2026-03-08 • via Nuitee
H
Hector • solo_traveller • ar
8
2026-03-01 • via Nuitee