Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location (near bus stop, 7-Eleven, easy access to attractions)
Spacious rooms, good for families/groups
Comfortable beds and strong facilities (kitchen, TV, bathroom)
Responsive host (Maria)
Cons:
Bed-bug incident reported in one stay
Noisy/rowdy guests outside at night on at least one occasion
Self check-in can be inconvenient
Narrow staircase for luggage; some beds described as too firm
Limited airflow in bathroom; nearby Chinese restaurant criticized for small portions

Categories

Cleanliness
1
Mostly described as clean in several reviews but a reported bed-bug incident and occasional evidence of guests spitting/noise at night lowered confidence in overall cleanliness.
Service
1
Mixed: self check-in was noted as inconvenient, but host (Maria) was repeatedly praised for prompt, helpful communication and responsiveness.
Location
1
Consistently praised — quiet area, very convenient (7-Eleven around corner, close bus stop), easy access to Ueno/Asakusa and local sights; good neighborhood amenities.
Room Quality
1
Rooms reported as spacious and suitable for families/groups; beds described as exceptional by some but also noted as firm by at least one guest and accessibility (narrow staircase) was a drawback.
Amenities
1
Kitchen, bathroom and TV described as 'top notch' in several reviews; minor issues noted such as limited bathroom airflow.
Value for Money
1
Guests reported good value, including a special/introductory price for some stays; overall perceived as good price-to-quality.
Food and Beverage
1
No strong onsite F&B — one nearby Chinese restaurant received criticism for small portions (though traditional/tasty), guests recommended alternatives nearby.
Overall Experience
1
Generally many guests called it an 'amazing stay' with comfortable beds and roomy apartments, but safety/noise incidents at night and a bed-bug report meaningfully lowered overall satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 01:03

Property Description

Experience the perfect blend of comfort and convenience at Hotel Guild 5, your home away from home in the heart of Tokyo.

Luxurious Accommodation: Each room at our condo hotel offers air conditioning and a fully equipped kitchen, ensuring a relaxing stay. Enjoy the convenience of a flat-screen TV and a private bathroom complete with bidet, slippers, and hair dryer.

Unmatched Amenities: Stay connected with complimentary Wi-Fi and enjoy the fresh air from your own private balcony. Our full-day security and attentive concierge service cater to your every need, making your stay worry-free.

Ideal Location: Discover the vibrant culture of Tokyo with nearby attractions including Sanyabori Park, Shofukuji Temple, and the Asakusa Fujiasama Shrine, all just moments away. With Tokyo Haneda Airport only 19 miles from your doorstep, reach your next adventure with ease.

Don't miss out on an unforgettable stay—book your room at Hotel Guild 5 today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
JINBAO extended_group cn
10
2026-05-21 via Nuitee
R
Rachel family_with_children au
9
Excellent location, loved Asakusa!
Pros:

Excellent location & we really loved having a lounge with a big tv where we could stream movies to watch from the sofa or bed (we stayed here at the end of our 2 week trip where we easily walked over 200km so final evenings relaxing a bit were perfect!).

Cons:

Hubby & son probably didn’t love carrying our luggage up to level 4 with no elevators - it’s character building right!??!

2026-05-08 via Nuitee
A
Andrés extended_group pe
10
2026-05-04 via Nuitee
Y
Youri A solo_traveller nl
9
Pros:

De ligging was perfect. Appartement was van alle gemakken voorzien.

2026-04-28 via Nuitee
M
Mati Raidma family_with_children ee
9
2026-04-27 via Nuitee
J
john family_with_children us
7
I would stay here again
Pros:

I liked how clean it was, and I liked the beds, but not the pillows

Cons:

I didn’t really love this neighborhood. It was very quiet not much to eat the stairway getting up to the room was very small and tight dragging her luggage up all those stairs and there’s like a side thing that we hit our shoulder on. We never encountered any staff. It was just a computer so I can’t rate the staff.
The ball light in the living room was hanging very low so we hit our head on it a bunch of times, but we did enjoy the room as far as it had a washer, and it was pretty comfortable other than the pillows

2026-04-17 via Nuitee
A
Aloys family_with_children be
9
Parfait pour explorer Tokyo en famille
Pros:

Tout s'est très bien passé. L'appartement est très bien équipé et nous avons pu visiter Tokyo notamment via la station de bus à proximité. Check-in facile. Parfait pour famille de 2 adultes et 2 enfants.

Cons:

Le seul point négatif était l'absence de table pour prendre le petit déjeuner ensemble: seulement un canapé et une petite table basse. Le plafond était aussi un peu bas pour les deux lits du haut mais les enfants se sont habitués.

2026-04-11 via Nuitee
比後 extended_group jp
5
2026-04-09 via Nuitee
C
Clare family_with_children gb
10
Stylish, quiet and well organised.
Pros:

Spacious and stylish for our family of 4. Solid beds, didn’t wake each other when person above or below moved. Well organised apartment.

We ended up spending more time in Shinjuku/Shibuya so was a lot of travelling to the other side of the city but this location is on a quiet street and neighbourhood great for Sky Tree, senso-ji shrine and local shopping neighbourhood. Very close 7-11 for breakfast or take away snack purchases.

2026-04-07 via Nuitee
A
Alex couple us
10
2026-03-15 via Nuitee
憶屏 extended_group tw
7
2026-03-13 via Nuitee
W
WENQIANG family_with_children cn
8
总体还是很不错的,房间很大值得入住。
Pros:

地理位置很不错,走2分钟就有公交车站,去上野浅草寺都很方便,房屋后面就是7-11超市、很方便。房间在东京算很大了,去吉原也就是转角的事。门口有一家孤独美食家推荐的中华洋食餐厅。

Cons:

因为是无人自助入住,所以入住还是有些麻烦的。我住的1楼房间,有一天晚上11点多门口几个白人聚集,在喝酒抽烟,随地吐痰说话声音非常吵闹,并且光着膀子看上去很危险。整体房间很干净但是床上有一次发现了床虱。

2026-01-19 via Nuitee
M
Mega_ANL extended_group es
10
Muy nuevo, cómodo y guay
Pros:

El piso es una pasada, super nuevo y super bien decorado, si vais en familia o con amigos esta super guay cada uno tiene su espacio, los colchones son cómodos.
Creo que tuvimos un precio especial porque justo estaban casi que estrenando el hotel.

Cons:

Para llegar a este apartamento desde el la estación central de Tokyo es bastante largo sobre todo si vas con varias maletas, No vayáis al restaurante CHINO que esta cerca del apartamento, platos muy pequeños, ( pero caseros y tradicionales cocina china real ) por otra parte sí os diría de ir al restaurante de curry que esta justo en frente del apartamento

2026-01-15 via Nuitee
M
Maxime solo_traveller ae
10
Amazing location, Fanastic room
Pros:

Great location with lots to see nearby, the rooms were well thought out and made us feel like home instantly. Would gladly return

2026-01-15 via Nuitee
O
Okoye extended_group us
10
Pros:

Located in such a nice and quiet area. The room was big compared to the others I have stayed in. Definitely meant for family style stay.

2025-12-10 via Nuitee
S
Schutz-Tala extended_group nz
10
Excellent Hotel
Pros:

Spacious for a group of 4 - not on top of eachother like we wouldve been had we booked a different hotel.

Cons:

Didnt foresee the staircase being narrow for suitcase filled with goods.

2025-12-02 via Nuitee
E
Egle extended_group de
10
2025-11-22 via Nuitee
A
Awatif extended_group my
10
2025-11-20 via Nuitee
F
F. P extended_group es
10
Pros:

Localización, facilidad, relación calidad-precio.

Cons:

No hubo realmente nada que no me gustara del alojamiento.

2025-11-10 via Nuitee
D
Dehon extended_group au
10
It was an amazing stay, the beds were exceptional, kitchen, bathroom and tv was amazing top notch.
Pros:

The Facilities and beds were amazing.

Cons:

Little airflow in the bathroom

2025-10-30 via Nuitee