Abbey Court Hotel - Hyde Park

Hotels
174 Sussex Gardens, Hyde Park, Paddington , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location (near Paddington/Hyde Park/metro/stations)
Friendly, helpful staff
Clean and comfortable rooms
Good breakfast options
Good value / bargain for price
Cons:
Small rooms and small bathrooms
Heating not working well; rooms can be cold
Weak/slow shower and unreliable bathroom fixtures
Occasional disorganized or unfriendly staff at breakfast/check-in
Limited in-room amenities (no table, few shelves)

Categories

Cleanliness
1
Multiple reviewers explicitly mention rooms and property being very clean and well cared for (e.g., 'Tudo estava muito limpo', 'very clean and comfortable').
Service
1
Staff frequently praised as welcoming, helpful and accommodating (help with locked keys, very polite reception). A minority reported unhelpful or confused staff during breakfast check-in, but overall service sentiment is positive.
Location
1
Location repeatedly described as excellent — close to Paddington, Hyde Park, metro and stations — and highlighted as a major positive in many reviews.
Room Quality
1
Room-related complaints are common: small rooms, cold rooms/heating not working properly, small bathrooms, weak shower and slow/wimpy hot water, hairdryer and bathroom fittings unreliable. These consistent negatives pull this category down.
Amenities
1
Mixed signals: good Wi‑Fi and basic in-room facilities (TV, tea/coffee) noted, but heating controls, bathroom fixtures and some in-room conveniences (no table, limited shelving) received complaints. Breakfast service was sometimes disorganized.
Value for Money
1
Several reviewers call it a good bargain for the price (e.g., cheap nightly rate, 'custo benefício'), making value perception positive despite some room shortcomings.
Food and Beverage
1
Breakfast is often described as good and varied (sweet and savory options) and enjoyed by guests, though at least one review called the breakfast service disordered and confusing.
Overall Experience
1
Overall stays are generally positive due to location, cleanliness and helpful staff, but recurring room quality and service hiccups (breakfast confusion, small/cold rooms, bathroom issues) slightly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 12:12

Property Description

Discover tranquility in the heart of London at Abbey Court Hotel - Hyde Park, where comfort meets convenience.

Modern Accommodations
Unwind in our stylishly designed rooms, each featuring a private bathroom, TV, and hairdryer, ensuring a cozy retreat after a day of exploring the city.

Prime Location
Nestled on a serene tree-lined avenue, we are just a short walk from the vibrant Marble Arch and the shopping haven of Oxford Street. Hyde Park is merely 5 minutes away, perfect for leisurely strolls or picnics.

Exceptional Services
Our dedicated 24-hour front desk is always on hand to assist you, ensuring your stay is both enjoyable and hassle-free.

Experience the perfect blend of relaxation and accessibility—book your stay at Abbey Court Hotel today!

Important information:

For bookings of 3 or more rooms, your deposit will be nonrefundable.

Please note that parking is subject to availability upon arrival and cannot be booked in advance. Vans, pickups and commercial vehicles are charged GBP 100.00 per day. Parking times are from arrival time until 13:00 the following day.

Please note that the credit card used for the reservation will be required at check-in.

Please note that the property is currently refurbishing public spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Matthew couple gb
5
Good location to explore London and close to Paddington hub to go anywhere in the city.
Pros:

Good location. Room was OK.

Cons:

The bed was in an alcove with no space either side, so felt rather cramped. There was also no window with an external view.

2026-07-25 via Nuitee
X
xri family_with_children it
8
2026-07-24 via Nuitee
W
William solo_traveller gb
7
Comfortable and good value
Pros:

The double room was clean and comfortable, and a fan was provided because of the warm weather. All the staff were courteous and pleasant. A reasonable location not far from Lancaster Gate tube station. Various cafes and restaurants available nearby.

Cons:

The double room was very "compact", but many hotel rooms in this area tend to be small.
The TV would not work well because of poor reception. Very basic in terms of room facilities - no fridge, no chair, nowhere to put your toiletries above the bathroom washbasin. A fan was provided in the room, but I would not have been able to tolerate the temperature if it was over 30° outside.
Certainly not soundproofed - you can hear every neighbour closing doors (usually slamming them). Clean overall, but corridors need refurbishing.

2026-07-23 via Nuitee
A
Amonereb solo_traveller ru
8
2026-07-23 via Nuitee
M
Marina solo_traveller fr
6
Pros:

Emplacement, gentillesse du personnel

Cons:

Douche, les prises électriques hors service

2026-07-23 via Nuitee
V
vivpyner solo_traveller gb
8
Pros:

Excellent location very close to Lancaster Gate station on the Central Line.

Cons:

I had some problems on my first night connecting to the internet, but this was sorted out by the following day.

2026-07-23 via Nuitee
K
KENZHEGUL solo_traveller kz
6
Pros:

Понравилось расположение. Это центр города, 5мин пешком от станции Паддингтон.

Cons:

Номер крошечный, отсутствие кондиционера и шампуня-кондиционера для волос

2026-07-23 via Nuitee
D
Dione couple mt
8
Excellently placed London hotel
Pros:

The hotel was just around the corner from Paddington Station. The room was bigger than what one would expect in a central London budget hotel. Breakfast was good but can be improved.

Cons:

Our room had tv but no bbc1 which was a problem as we could not watch the World Cup football

2026-07-23 via Nuitee
J
James solo_traveller ca
7
2026-07-23 via Nuitee
T
Tom solo_traveller ie
8
All good
Pros:

Staff location price 😎

Cons:

Nothing for the price and location

2026-07-23 via Nuitee
M
Mónica solo_traveller es
7
2026-07-23 via Nuitee
K
Kelly extended_group nl
7
Prima!!!
Pros:

De locatie was fantastisch vlak naast Paddington station

Cons:

We hadden de pech er tijdens de hittegolf te zijn. De kamer was erg warm, er was alleen een kleine fan

2026-07-22 via Nuitee
L
Leonel solo_traveller ar
10
Pros:

El trato del personal

2026-07-22 via Nuitee
F
Francisco solo_traveller vn
7
Pros:

La ubicación y la recepción

Cons:

La cama era un suplicio y el baño diminuto

2026-07-22 via Nuitee
V
Valentina solo_traveller it
10
2026-07-22 via Nuitee
J
john couple au
2
Very poorly maintained - no care. Better nearby for same money.
Pros:

Location

Cons:

No wifi that works - told to go to Starbucks , no customer service, no water pressure - said they would investigate - never did though, no tv that works, no ceiling fan - just a dirty pedestal fan that was broken.

2026-07-22 via Nuitee
M
Milinfenua solo_traveller fr
8
2026-07-22 via Nuitee
M
Matthew solo_traveller gb
3
Worst place I’ve stayed in Paddington. The carpet smelt damp or of Pee. Horrible dated facilities.
Pros:

Location

Cons:

Everything else.

2026-07-22 via Nuitee
J
john couple au
2
2026-07-22 via Nuitee
N
nuria couple es
7
Nice inexpensive room near Hyde Park
Pros:

It had everything needed, but nothing more, and the location is nice, near Hyde Park. I was there for the second time

Cons:

It is very old, window and door does not close properly, the room could have used a chair, but as we did not pay much, this is irrelevant

2026-07-21 via Nuitee