Abbey Court Hotel - Hyde Park

Hotels
174 Sussex Gardens, Hyde Park, Paddington , London , gb

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Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Excellent location (near Paddington/Hyde Park/metro/stations)
Friendly, helpful staff
Clean and comfortable rooms
Good breakfast options
Good value / bargain for price
Cons:
Small rooms and small bathrooms
Heating not working well; rooms can be cold
Weak/slow shower and unreliable bathroom fixtures
Occasional disorganized or unfriendly staff at breakfast/check-in
Limited in-room amenities (no table, few shelves)

Categories

Cleanliness
1
Multiple reviewers explicitly mention rooms and property being very clean and well cared for (e.g., 'Tudo estava muito limpo', 'very clean and comfortable').
Service
1
Staff frequently praised as welcoming, helpful and accommodating (help with locked keys, very polite reception). A minority reported unhelpful or confused staff during breakfast check-in, but overall service sentiment is positive.
Location
1
Location repeatedly described as excellent — close to Paddington, Hyde Park, metro and stations — and highlighted as a major positive in many reviews.
Room Quality
1
Room-related complaints are common: small rooms, cold rooms/heating not working properly, small bathrooms, weak shower and slow/wimpy hot water, hairdryer and bathroom fittings unreliable. These consistent negatives pull this category down.
Amenities
1
Mixed signals: good Wi‑Fi and basic in-room facilities (TV, tea/coffee) noted, but heating controls, bathroom fixtures and some in-room conveniences (no table, limited shelving) received complaints. Breakfast service was sometimes disorganized.
Value for Money
1
Several reviewers call it a good bargain for the price (e.g., cheap nightly rate, 'custo benefício'), making value perception positive despite some room shortcomings.
Food and Beverage
1
Breakfast is often described as good and varied (sweet and savory options) and enjoyed by guests, though at least one review called the breakfast service disordered and confusing.
Overall Experience
1
Overall stays are generally positive due to location, cleanliness and helpful staff, but recurring room quality and service hiccups (breakfast confusion, small/cold rooms, bathroom issues) slightly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 12:12

Property Description

Discover tranquility in the heart of London at Abbey Court Hotel - Hyde Park, where comfort meets convenience.

Modern Accommodations
Unwind in our stylishly designed rooms, each featuring a private bathroom, TV, and hairdryer, ensuring a cozy retreat after a day of exploring the city.

Prime Location
Nestled on a serene tree-lined avenue, we are just a short walk from the vibrant Marble Arch and the shopping haven of Oxford Street. Hyde Park is merely 5 minutes away, perfect for leisurely strolls or picnics.

Exceptional Services
Our dedicated 24-hour front desk is always on hand to assist you, ensuring your stay is both enjoyable and hassle-free.

Experience the perfect blend of relaxation and accessibility—book your stay at Abbey Court Hotel today!

Important information:

For bookings of 3 or more rooms, your deposit will be nonrefundable.

Please note that parking is subject to availability upon arrival and cannot be booked in advance. Vans, pickups and commercial vehicles are charged GBP 100.00 per day. Parking times are from arrival time until 13:00 the following day.

Please note that the credit card used for the reservation will be required at check-in.

Please note that the property is currently refurbishing public spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
PCG_BCN • extended_group • es
9
Escapada a Londres
Pros:

Ubicación excelente. A la vuelta de Paddington Station, con números conexiones con metro y tren. A media hora caminando del Museo Británico, Oxford Street, etc... En 1 hora caminando estas en el centro de la ciudad.
Desayuna británico, abundante.
Personal super amable, hablan en español.
Relación calidad-precio de lo mejor

Cons:

Habitación algo justa y sin aire acondicionado. Por la ola de calor de esos días tuvimos que dormir con la ventana abierta.

2026-06-06 • via Nuitee
J
Jayalutchmee • couple • au
9
Clean compact room handy as a location
Pros:

Close to important landmarks with pleasant staff

Cons:

Compact budget room Which is ok overnight but was harder for 6 days

2026-06-06 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
7
2026-06-06 • via Nuitee
L
Lucinda • couple • gb
6
Good location
Pros:

Close to the station

Cons:

No air con and the hotel was a little dated

2026-06-05 • via Nuitee
M
m.i • solo_traveller • jp
5
2026-06-05 • via Nuitee
B
brown • solo_traveller • nz
10
2026-06-05 • via Nuitee
D
Debra • solo_traveller • gb
7
Excellent location, friendly staff, comfy bed with windows that opened!
Pros:

Excellent location, great transport links, local restaurants and pubs. Close to beautiful Hyde Park.
Could leave luggage before check in, friendly staff. Quality bed linen and comfy bed. Windows opened so could get fresh air. Excellent signage around the hotel which helped with many staircases and corridors.

Cons:

Carpets throughout the hotel are old and some areas are marked and they let the hotel down. Some woodwork needs attention around skirting boards, my shower room in need of updating.

2026-06-05 • via Nuitee
S
Shamik • solo_traveller • in
8
2026-06-04 • via Nuitee
D
Desmond • solo_traveller • gb
9
Will stay again
2026-06-04 • via Nuitee
K
Katarzyna • couple • es
10
Muy buena elección en un barrio céntrico y tranquilo.
Pros:

El personal fue muy muy amable.

Cons:

El estandar de las habitaciones vs. su precio bueno como para UK, malo para Europa.

2026-06-04 • via Nuitee
M
Magin mateo • family_with_children • es
8
Pros:

Ubicación, estación de tren y metro cerca, desayuno correcto.

Cons:

Camas no muy cómodas

2026-06-03 • via Nuitee
T
Teresa • couple • pt
6
Great location, but very humble.
Pros:

The location is very good, the majority of the staff were polite and nice and facilities are acceptable.

Cons:

Wi-Fi didn’t work, the shower didn’t work for someone and they didn’t want to even let them shower in another room, the breakfast is mid, every thing was full of dust.

2026-06-03 • via Nuitee
N
Núria • couple • es
7
2026-06-02 • via Nuitee
H
howell • solo_traveller • nz
7
Pros:

Great location and close to the Paddington train station and tube.line.

Cons:

Wi-fi was terrible in the room

2026-06-02 • via Nuitee
B
brown • solo_traveller • nz
8
Pros:

It was very hot weather so hard to sleep but room was very quite. Also very central for us.

2026-06-02 • via Nuitee
K
Kevin and Sara • extended_group • nz
8
2026-06-02 • via Nuitee
I
István • solo_traveller • gb
7
2026-06-02 • via Nuitee
H
Hardy-goss • family_with_children • gb
9
Perfect for what we needed
Pros:

Great location nice room good breakfast all at a good price

2026-06-01 • via Nuitee
Y
Yasar C. • solo_traveller • tr
3
Pros:

The location was awesome. Just one street away to Paddingdon train station.

Cons:

The room they gave us was a stuffy and damp room on the ground floor. We had difficulty breathing at night. There was no air conditioning or ventilation, only a fan.(We had to open the room door to be able to breathe the first night.) The room was very very tiny.Instead of a wardrobe, they had hung shelves on a bookcase. The bed linens and floors were dirty. They don't provide basic necessities like slippers. Hair dryer was in living room but there wasnt any mirror ( we use the phone camera as mirror.) The next day, when we wanted to upgrade our room for a fee, they offered us a different room of the same class free of charge. (They don't offer normal rooms unless you ask.)

2026-06-01 • via Nuitee
V
Valène • solo_traveller • pf
7
Moyen
Pros:

Localisation parfaite et personnel très gentil et à l'écoute

Cons:

La propreté n'est pas irréprochable, mur endommagé par l'humidité dans ma chambre et internet qui coupe sans arrêt.

2026-06-01 • via Nuitee