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Facilities
Property facilities
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Air conditioning
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Room service
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Massage services
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Non-smoking throughout
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Concierge service
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Adult only
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Coffee Shop on site
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Fire extinguishers
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Invoice provided
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Smoke alarms
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CCTV outside property
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Key card access
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Television in common areas
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
Review Highlights
Categories
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Property Description
Once Upon Lisboa is your perfect retreat in the heart of historic Lisbon, offering the ideal blend of comfort and convenience.
Prime Location
Nestled in the vibrant Santa Maria Maior district, our hotel is just a 5-minute stroll from Commerce Square and a short distance from iconic attractions like Rossio Square and St. George's Castle. Explore the essence of Lisbon right at your doorstep.
Exceptional Amenities
Experience unmatched comfort with our well-appointed air-conditioned rooms, complete with cozy closets, safety deposit boxes, flat-screen TVs, and private bathrooms designed for your relaxation.
Delicious Breakfast Options
Start your day right with a delightful buffet, à la carte, or continental breakfast, ensuring you have the energy to explore all that Lisbon has to offer.
Discover the charm of Once Upon Lisboa – your unforgettable stay awaits, so book your room today!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
Il design, la pulizia e la gentilezza dello staff
The hotel was in a fabulous section of Lisbon that allowed walking to many cultural and historical sites. Staff was very friendly, informative and accommodating. Breakfast was tasty with eggs, granola, meat, cheese, croissants, coffee/tea and fruit.
We misplaced a bank card which staff discovered after we checked out. They immediately reached out to us to contact them. We asked that they hold on to the card until we returned to Lisbon a few days later. We retrieved the card, expressed our appreciation for their honesty and integrity and tipped the person who found the card.
Tudo impecável, o atendimento, a qualidade da roupa de cama, chuveiro, uma joia em um ponto turístico bem central.
Our 4th floor suite was unusually large, and newly constructed within a very old, smallish building. Spacious living room between the bedroom and bathroom was very modern and well designed. 3rd floor bar was tiny and very nicely maintained, with a large wine room. Location was very convenient to many restaurants and transportation. Breakfast next door was lavish, and wonderful for pastry lovers. 10 euros to the cruise terminal.
The 4th floor was kind of a mixed blessing. Steep roof lines were fine for shorter people like us, but could be difficult for anyone taller. Also, it was about 20 steps to get to the elevator, which only went to the 3rd floor, then another dozen or so steps to the 4th floor which could be problematic for older guests.
The hotel on the outside doesn't look much, but once inside you step into a wonderful historical building, which is meticulously redesigned with a lovely little winebar 1 floor up. Although in a very busy area, the room was quiet and cool. I realize it's a bit strange to mention but throughout this building there hangs a lovely, discreet smell. The bakery next door provides a sumptious breakfast with a smile. The area is full of restaurants, so you don't need to go far and you're halfway up to the Castelo de são Jorge. We loved every minute of our stay.
We didn't mind, but beware that there a some steps you simply can't avoid. This is part of the charm of the building but can be tricky for less abled guests. However,the manager Mr Silva very kindly helped us with bringing the bags to our room.
Uber has problems finding the hotel ( or don't want to go into this litle street..). It helps to go to the corner of Rua da Padaria and order them from there. ( I wish I had known that earlier ;)
Excellent staff Luis was great. Excellent location and excellent breakfast in the little bakery. Room spacious and spotlessly clean with great aircon and the bed was wonderful.
Only 2 things needed for the room a full length mirror (really need this) and was difficult to plug in hairdryer hard to access plug as under the sink.
מיקום מעולה
צוות ידידותי
נקי
ארוחת בוקר טובה מאד
מעלית לחצי קומות
אבל הצוות עזר וזה לא הייתה בעיה
Great location and comfy beds. Room nice and quiet.
Amazing staff, lovely rooms, great location
The pastry items at breakfast, were a bit stale , however the staff was wonderful!
La camera era spaziosa, pulitissima e molto elegante
La posizione, il personale molto cordiale, buona colazione
Boutique hotel very well situated in the heart of Lisbon!
Continued to bang my head on our slanted ceilings. I’m 6’2” and you can’t get to the bed without ducking. Wish I had known.
The staff were professional and lovely. The location is excellent and the room is clean and comfortable.
Nothing really. Everything was perfect!
I liked how it was clean, the staff were very friendly. The food at the bakery next door was very nice, we felt very well looked after! We greatly appreciated the gift food bag when we had to depart at 4:30am - delicious!!
Nothing
The breakfast was amazing and very filling. The location was perfect for our one-night stay, very central and within walking distance of all the main attractions.
The rooms were spacious and had everything we needed for a comfortable stay. The staff were also incredibly friendly and welcoming throughout our visit.
Tuvimos un problema con el aire acondicionado de la habitación y lo resolvieron rápidamente cambiándonos de habitacion
La primer habitacion no era cómoda, les recomiendo ver o pedir bien las fotos de las habitaciones que reservan.
Bella camera confortevole, unica mancanza il frigo-bar.
Colazione buona.
Posizione eccellente.
Ottimo staff.
scelta di cornetti, pane e dolci nella colazione.
O hotel é muito bem gerenciado, limpo e bem localizado. O quarto é confortável e bem decorado. Os funcionários são todos bem treinados, simpáticos e prontos para te ajudar, especialmente o Luiz que nos recebeu e as meninas do café da manhã.
Nenhum problema, apenas uma recomendação de conforto: Sugiro instalar uma porta no box do chuveiro e mais prateleiras no banheiro.
Nice room
Nice location (but far too noisy)
Nice archrecture
Too noisy
No lift form level 0-1 and 4-5
Same receptionist for two days starring at her mobile without greeting
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