ULIV Pulse Roma - Condesa

Hotels
Av. Insurgentes Sur 464 , Mexico City , mx

Facilities

Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Business center
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (24 hr front desk)
Great, central location
Rooftop terrace and gym
Free use of laundry room (bring detergent)
Accessible and spacious apartments (reported by some)
Cons:
Insufficient / inconsistent cleaning; extra cleaning fee
No heating — very cold in evenings
Street and hospital noise affecting sleep
Hard mattresses, poor water pressure, some light leakage
No daily cleaning unless requested; gym lacks wipes

Categories

Cleanliness
1
Multiple guests reported insufficient cleaning, visible dirt behind furniture and corners, questionable linens/towels and limited housekeeping (only weekly or by request); cleanliness is a clear negative in several reviews.
Service
1
Staff repeatedly described as very friendly, helpful and flexible (24 hr front desk praised); service is a consistent positive across reviews.
Location
1
Location is praised as very convenient and well placed, but several guests noted significant noise from a busy avenue and nearby hospital, making it a mixed but overall slightly positive attribute.
Room Quality
1
Room issues include no heating (very cold evenings), hard mattresses, light leakage in some rooms, poor water pressure in showers and decor described as cold — overall room quality has notable negatives.
Amenities
1
Amenities such as rooftop terrace, gym and free laundry (guest-supplied detergent) are appreciated; minor misses like no gym wipes and no heating policy reduce the score slightly.
Value for Money
1
Guests noted extra cleaning charges, mismatch between listing/photos and reality for some, and poor sleep due to noise — several felt the experience did not meet expectations for the price.
Food and Beverage
1
Not mentioned in the reviews; assigned target overall rating.
Overall Experience
1
Mixed overall: many guests highlight excellent service and location/amenities while others report cleanliness, noise and comfort problems; net impression slightly positive for some stays but varied across reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-02 00:16

Property Description

Experience a blend of comfort and modernity at ULIV Pulse Roma - Condesa in the heart of Mexico City.

Unmatched Amenities
Enjoy a state-of-the-art fitness center, a relaxing terrace, and convenient barbecue facilities, perfect for enjoyable evenings with friends and family.

Convenient Modern Living
Our well-equipped apartments feature air conditioning, a flat-screen TV with streaming services, a kitchenette, and a private bathroom for your convenience, making you feel right at home.

Prime Location
Discover the charm of the city with popular attractions like the Angel of Independence and Chapultepec Castle just a stone's throw away, with easy access to Benito Juarez International Airport.

Don’t miss out on an unforgettable stay—book ULIV Pulse Roma - Condesa now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Cdvc couple mx
10
10/10 Servicio al cliente
Pros:

Es la segunda vez que nos hospedamos aquí por la ubicación, pero sobre todo el personal es muy amable, te resuelve cualquier duda, es flexible, atención al cliente 10/10. Literal ninguna queja. La accesibilidad también es de lo mejor.

Cons:

Sin comentarios, todo me gusta de este hotel

2026-01-31 via Nuitee
S
Salvi couple us
8
2026-01-31 via Nuitee
L
Luis couple hn
10
Me quedo encantado con las estancias ULIV
Pros:

La ubicación, la limpieza y sobre todo la amabilidad del personal ! De 10 !! Muy comunicativos muy atentos siempre!

Cons:

Q por cada 3 días de estadía se incluyera una limpieza al menos en el arrendamiento. Me quedé 5 días y el cobro de limpieza era un costo aparte .

2026-01-27 via Nuitee
M
Meike solo_traveller de
5
Das Personal war extrem freundlich. Da es abends sehr kalt gewesen ist, wäre eine Heizung gut gewesen.
Pros:

Gute Lage. Sehr ruhig, wenn die Schlafzimmertür geschlossen ist.

Cons:

Keine Heizung

2026-01-27 via Nuitee
I
ISABELLE extended_group fr
7
Bof
Pros:

Propre et lits confortables

Cons:

Notre appartement était côté avenue c’est très bruyant et dans la chambre qui donne sur le patio intérieur la lumière provenant du patio est vraiment désagréable. Deco très froide pas du tout chaleureux .

2026-01-26 via Nuitee
S
Sarah couple de
7
Rough around the edges but fine for a few nights
Pros:

Very well located although on a very busy street. Rooftop terrace and gym were great and use of the laundry room for free (just bring your own detergent!). Staff were friendly.

Cons:

No cleaning unless requested 24 hours in advance, not ideal for our 4 night stay. Water pressure very bad in the shower and towels/sheets didn't feel overly clean and white. Bedsheets had some black piling and mattress quite hard.

Cold in the evenings in January and no heating. Overall the photos made the place seem better than it was..

2026-01-25 via Nuitee
G
Gustavo family_with_children br
3
Experiência ruim e local que destoa do que consta nas demais avaliações
Pros:

Os funcionários foram gentis

Cons:

Todo o resto foi bem ruim. As janelas não vedam bem e com isso se ouve um barulho muito alto do transito lá fora. O hotel está em uma grande avenida com um hospital ao lado, ou seja, faz muito barulho durante o dia e até de madrugada. Se ouve ambulâncias o tempo todo e muito ruido de carros. Foi muito dificil dormir e descansar. Além disso, o apartamento não estava bem limpo, havia sujeira atras dos moveis e nos cantos. Viajo há muitos anos, utilizando o serviço do booking e posso afirmar que foi uma das minhas piores experiências. Ainda mais considerando a nota e as outras avaliações do hotel. Nunca vi um lugar destoar tanto entre a nota e a realidade.

2026-01-24 via Nuitee
I
ILIAS couple nl
9
2026-01-23 via Nuitee
R
rosangel couple us
9
Pros:

Great location. Comfortable. Nice amenities

Cons:

The apartment only gets a cleaning service per week.

2026-01-21 via Nuitee
T
Tessa family_with_children us
8
Pros:

ULIV Roma-Condesa was very well located. The apartment was very clean and spacious, the kitchen items were well stocked (including items like a corkscrew and wine glasses), and the staff at the 24 hr front desk were kind and helpful, including for easy checking in / checking out and baggage storage after check out. The gym had a good selection of equipment and weights. The room (on the 3rd floor) was reasonably quiet most nights despite facing the street. A light sleeper might want earplugs, in case.

Cons:

There is air conditioning in the unit, but know that there is no heat (as a policy). I understand this is typical in CDMX, but the room is mostly concrete and glass, so it can get very cold, especially at night. It would be useful for the gym to have towelettes to wipe down the mats and equipment after using.

2026-01-21 via Nuitee
A
Ayesha couple gb
10
Pros:

We had such a great stay at ULIV Pulse Roma Condesa. The place was super clean and in an amazing location, close to so many restaurants, cafés, and shops. We loved being able to walk over to Roma Norte in the evenings for dinner and exploring the area.
The staff were all so friendly and helpful. A big thank you to Andres, who went out of his way to make sure we had everything we needed and made us feel really welcome.
The building felt very safe, with security always there to let you in and out, which made checking in and getting around really easy. Overall, we had a wonderful experience and would definitely stay here again next time we’re in Mexico City!

2026-01-20 via Nuitee
A
Andrea couple mx
10
Pros:

Me encantó, ubicación excelente, el departamento muy bonito y la cama muuuuy cómoda. Además la atención desde el momento de la reserva fue de primera, todo el tiempo estuvieron al pendiente y muy amables. Yo siempre acostumbro elegir este tipo de conceptos y he estado en muchos pero este ha sido de los mejores y en precio muy accesible. Gracias por su calidad de servicio.

2026-01-20 via Nuitee
K
Katie extended_group us
9
Clean and comfortable accommodations in a central location
Pros:

This hotel is centrally located in a safe and quiet neighborhood. There's a 24 hour taco restaurant next door with some of the tastiest tacos. The rooms are clean and comfortable, consisting of a small living room with a kitchenette, bathroom, and bedroom. The front desk staff are very friendly. There are also some amenities such as a gym, office area, and gaming room. Parking is also included with the room though I didn't use it.

Cons:

When you check-in online their website will tell you that early check-in is available. Upon arrival, I was told it is not an option at all. They will store your luggage though and the staff are very friendly so it wasn't a problem, just don't expect to get your room until 3pm. The room was also quite cold at night.

2026-01-20 via Nuitee
P
Patrick couple us
8
Nice modern place but could provide essential refills
Pros:

Nice building with an interior courtyard of rooms. Our room was clean and had a kitchen table, sitting area, kitchenette, and bedroom and bathroom. All felt modern and well done.
The front desk gave us extra blankets when we asked because it was cold in the room.
(There is A/C so it wouldn't be an issue if you're coming in hotter weather)

Cons:

We were staying for 4 nights, but they only gave us 1 roll of toilet paper. We asked for more at the front desk and they said you can't get extra, so we had to buy some. Not a big expense, but kind of annoying thing to cheap out on.
They don't provide extra towels, etc. each day either. You have to pay for a cleaning service. I don't mind saving the money on actual cleaning (because I prefer people to not come in our room, but having extra towels and toilet paper and such would be appreciated).
We went in January and it got down to low 40 degrees F at night. There is no heat in the room and the room would get quite cold. The bed has a comforter on it and there is a blanket in the closet but it wasn't enough. The front desk did give us extra blankets which was appreciated.

2026-01-20 via Nuitee
J
Josephine couple us
10
Very modern, super clean, great spot, super staff!
Pros:

The apartment was perfect for our needs, comfortable, one bedroom, very clean, elevator, nespresso pot. Totally modern. Free cleaning and towels, linens changed within a one week period. Free storage available. The staff is absolutely amazing, very helpful at all times. They even guided us how to use the efficient metro bus right outside the apartment building. Condesa district is with close walking distance. Very safe area. Great Taco Chula restaurant at the corner , along with cafes close by. We had a wonderful experience staying there. Very reasonably priced. We didn’t have a car, but a parking lot is available.

Cons:

N/A

2026-01-20 via Nuitee
M
Marc couple gb
10
IN THE CENTER OF EVERYTHING!
Pros:

ULIV is great for being in the middle of everything and especially Condesa and Roma with the added bonus of being next to the Metro and on the the Metrobus BRT lines giving you quick access to all of Mexico City (outside of rush hour) and within waling distance of the uber cool areas.

2026-01-19 via Nuitee
F
Federico solo_traveller it
8
2026-01-19 via Nuitee
Z
zuwei solo_traveller sg
10
2026-01-19 via Nuitee
B
Brent couple mx
10
2026-01-19 via Nuitee
D
Dominic extended_group us
10
Great service clean place I would come back !
Pros:

Great customer service clean and organized!

Cons:

No pool .

2026-01-19 via Nuitee